INFORMATION CONTAINER

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TABLE OF CONTENT
1 Information Container
1.1 Information Type
1.1.1 Adjust Information Types
1.2 Confirmation
1.3 Storing Confirmations in the Info Container
1.4 Forwarding and Reading of Confirmations
1.5 Display the Information Container

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1 Information Container
Purpose
The information container (IC) is flexible temporary storage, which contains information about business transactions and processes, in
the form of confirmations , which trigger downstream processes in other systems.
You can use the information container to store information from Collections/Disbursements processes centrally, and to transfer it to
upstream or downstream SAP or external systems. When specific business transactions occur (reaching a specific dunning level or
receipt of bank returns, for example), confirmations are updated in the information container and predefined communication methods
are forwarded to the relevant recipient systems.
The definition of information types and their attributes determines which data is transferred to the information, and which processes this
is for. The standard delivery contains various standard information types, including the function modules used by the triggering
processes to write the confirmations to the information container.

Implementation Considerations
You can find more information about setting up and adjusting the information types, with their associated communication types, in the
Implementation Guide under Collections/Disbursements Integration Information Container.
You control the authorizations for the information container (such as displaying the container and forwarding confirmations) with the
authorization object I_VV_IC.

Integration
You use automated formatting of information from the information container to support Collections/Disbursements in cross-system
processing of business processes - between Collections/Disbursements and other SAP components such as Financial Services Policy
Management (FS-PM) and your customer-specific (external) systems. The information container can therefore be used to standardize
outgoing FS-CD interfaces.

Scope of Functions
The information container provides you with the following options:
Predefined Standard Information Types
Mass activity for efficient forwarding of confirmations
Generic services for storage and forwarding of confirmations
You can find more information under Storage

of Confirmations in Info Container and Forwarding and Reading of Confirmations.

Customer-specific Customizing of confirmations, dependent on the triggering process

For more information, see Adjust Information Types.
Saving additional process information and customer-specific enhancement of the data structure, using a customer include
Various communication types (SAP XI, RFC, file) for forwarding the confirmations, as well as sample modules for each communication type
Proxy class for usage of XI scenario InsuranceContractReturnNotification
Function for displaying the confirmations in the container, and their status, for improved administration
For more information, see the display

for the information container.

Archiving function for confirmations

Restrictions
The information container is not intended for the processing of mass data, such as general clearing information and daily master data
changes. The storage of such large amounts of data could lead to negative effects on system performance in the triggering processes.

The

Forwarding Clearing Information function is available for forwarding information of this type.

1.1 Information Type

Definition
Information types identify confirmations of the same category in the information container.
They are defined using the Collections/Disbursements functions that trigger storage (such as reaching a specified dunning level in the
dunning process). The attributes for an information type determine the processes from which confirmations are created, which data is
stored in the information container and whether/how this information is to be forwarded.

Use
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The information types are defined in Customizing. You can find the settings under Collections/Disbursements Integration
Information Container Define Information Types.
Standard Information Types
The standard delivery contains the following standard information types, including the function modules used by the triggering processes
to write the confirmations to the information container.
V001 (special dunning level) creates confirmations from the dunning activity run for a current dunning procedure (for example, if a certain dunning level has
been reached).
V002 (returns) creates confirmations if a return has been received from the bank.
V003 (insufficient deposit coverage) creates confirmation if insufficient credit is available in a deposit to clear the affected open items.
V004 quotation acceptance) creates confirmations if a contract quotation has been implicitly accepted by a payment.
V005 (premium adjustment) creates confirmations if a dynamic premium adjustment has been refused.
If no suitable payment has been received before a specific deadline (meaning that the adjustment has been implicitly rejected), the data is forwarded.
V006 (customer-initiated payment) creates confirmations on payment receipt for insurance contracts, for which a customer-initiated payment method has
been agreed.
This information is relevant for contracts with non-periodic payment form.
V007 (benefit case) creates confirmations if a contract is benefit-free (predefined dunning level reached) or has benefits again (dunning procedure ended).

To enable the system to create confirmations, you must make additional settings for most standard information types in the system.
For more information, see the documentation for the IMG activity Define Information Types.

1.1.1 Adjust Information Types

Use
Adjusting the standard information types that are delivered allows you to define the information that is created as a confirmation for an
information type, depending on your requirements.
You have the following options for the adjustment:
Change contents of standard info fields
For this, adjust the information type in Customizing and maintain the function module for event V253. The system also displays this data in the display

for

the information container.

Include your own fields in the information container
For this, use the CI_DVIINFO customer include to include your own fields in the DVIINFO table. The system does not display the data from the customer
include in the display for the information container. You can find more information under Storage

of Confirmations in Info Container.

Store additional fields in the data container

For this, define which of the fields offered are to be stored in the data container, in event V251. The system does not display the data from the data container
in the display for the information container. You can find more information under Storage

of Confirmations in Info Container.

Procedure
Depending on how you want to map your own fields, you have the following options:
Change contents of standard info fields
1. Change the contents of the info fields for the information type in Customizing, under Collections/Disbursements Integration
Information Container Define Information Types.

The fields available are dependent on the triggering process. Take note of the documentation for the function module
VINFO_SAMPLE_V253.
In the Info Field field, enter the object from which the values are now to be read.

2. Copy the sample module defined for event V253 for the assignment of fields, and adjust the assignment for the new info fields.
Include Own Fields in Customer Include
1. Full the CI_DVIINFO customer include in the DVIINFO table with the fields that you also want to transfer to the information container.
2. Copy the sample module defined for event V253 for the assignment of fields, and assign the appropriate values to the customer
fields there.

The fields available are dependent on the triggering process. Take note of the documentation for the function module

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VINFO_SAMPLE_V253.
Store additional fields in the data container
1. For the desired information type, define in Customizing that information is to be stored in the data container
(Collections/Disbursements Integration Information Container Define Information Types).
2. Copy the function module defined for event V251 and define which of the fields offered the system is to store in the data container.

The fields available are dependent on the triggering process.

Result
When storing the confirmations in the information container or the data container, the fields and values you have defined are transferred.
However, the additional fields in the customer include and the data container are not taken into account for the display for the
information container .

Example
You want to adjust the transferred information for the standard information type V002 (Returns) so that the information for the returns lot
is not taken from the RLKEY field (standard setting) and the item number from the returns lot (POSRA field in the DFKKRH table) is
transferred.
This is possible, as the fields for the DFKKOP and DFKKRH tables can be used for information type V002:
1. In the Define Information Types IMG activity, replace the field that is defined for information type V002 in Info Field 4 with the field
name POSRA.
2. In your module for event V253, assign the value is_dviinfotype-v002icbankreturn-fkkrh-posra to the I_DVIINFO_DATA4 field in the
case instruction WHEN V002.

1.2 Confirmation
Definition
Message that is generated by a Collections/Disbursements process and stored in the information container.
The system generates and updates confirmations when business transactions occur. You can use predefined communication types to
transfer them to other components/systems and then trigger a subsequent process in the recipient system.

Use
A confirmation contains all information about a process that is required to identify the business transaction and trigger any necessary
follow-up actions. This includes general information such as business partner and insurance object, as well as process-specific data that
is determined by the underlying information type.
If you have activated an information type in Customizing, the system generates a confirmation in the information container when
predefined business transactions occur.

During communication with the SAP Exchange Infrastructure (SAP XI), the confirmation corresponds to a message

Structure
A confirmation in the information container consists of the following elements:
General information for identifying the confirmation (information type, system data, data for triggering mass activity)
General master data information (business partner, contract account, insurance object)
Process information (dependent on triggering process, such as the dunning level reached in the dunning process).

Confirmations have a predefined structure, which you can extend on an individual basis (see Adjust Information Types). The structure
corresponds to the table DVIINFO.
Structure of a Standard Information Type

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Field

Description

Data Element Reference

INFOHKF

Origin of information (system

INFOHKF_VI
that generates the confirmation)

CD

INFOTYP

Information type that

determines the type of
confirmation

INFOTYP_VI

V002

INFOKEY

Technical key that uniquely

identifies the confirmation

INFOKEY_VI

427B206FA8A64DEOE10000

UNAME

User name

SYUNAME (SAP system field)

C5055065

CDATE

Date on application server

when generating confirmation

SYDATUM (SAP system field)

11.03.2005

CTIME

Time on application server

when generating confirmation

SYTIME (SAP system field)

09:15:00

XTRIAL

Specifies whether the

confirmation was generated
from the simulation run
These confirmations are not
taken into account for
forwarding

XTRIAL_VI

GPART

Business partner number

BU_PARTNER_VI

ZLATAN0711

VKONT

Contract account number

VKONT_VI

USERK0711

VTREF

Key for insurance object

INSOBJECT_MD_VI

VOBJ05147888

ENTID<number>

Generic information field that

specifies the data field from
which the data is read

ENTID_VI

OPBEL
BETRW
RLBEL
RLKEY

DATA<number>

Contains the values read from

the ENTID field for this
information type

CDATA_VI

000001000782
100.00
11000000465
11052005_GOS

XCODT_CLUST

Specifies whether the data

container is used for update

XCODT_CLUST_VI

LAUFD

Date ID specified by user for

generation run (only filled for
confirmations that were
generated by mass activities)

CREATE_LAUFD_VI

<empty>
(Confirmation for V002 are not
generated by a mass activity)

LAUFI

Additional key specified by user CREATE_LAUFI_VI

for generation run (only filled for
confirmations that were
generated by mass activities)

<empty>
(Confirmation for V002 are not
generated by a mass activity)

INFO_LAUFD

Date ID specified by user for

forwarding run

20050816

INFO_LAUFI

Additional key specified by user INFO_LAUFI_VI

for forwarding run

INFO_LAUFD_VI

Example Contents for V002

ZL01

Storing Confirmations in the Info Container

Purpose
If you use the information container, the triggering process for each information type stores confirmations in the information container
(structure DVIINFO). Depending on the setting, additional data can also be saved in the data container.

The data container enables you to store and read data with complex structures. The structure of the stored data is dependent on the
information type.

Prerequisites
You have made the necessary Customizing settings for the information types, for which the system is to store confirmations in the information container.

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You can find more information in the IMG documentation for the information container, under Collections/Disbursements Integration Information
Container. Pay particular attention to the notes about the additional settings required for the individual information types.
You have adjusted the information types to meet your requirements, where necessary.
For more information, see Adjust Information Types.

Process Flow
1. The triggering process responsible for an information type (such as a dunning activity) transfers the data to a process-specific
function module (such as VINFO_WRITE_DUNNING for information type V001), using the predefined interface.
2. The process-specific module generates an instance of the class VCL_INFO_00 and transfers the data to this instance for further
processing.
3. Generic services for the instance check the settings for the information type and process the data. The following events run, for
which you can control storage:
Event V253 assigns concrete values from the triggering process to the fields defined in Customizing, for each defined information
type.
You can find more information in the documentation for the event (sample module VINFO_SAMPLE_V253).
Event V251 writes additional information to the data container, if update is activated for this information type.
You can find more information in the documentation for the event (sample module VINFO_SAMPLE_V251).

Result
The system has stored the data from the process as a confirmation in the information container, plus any additional data. This
information is now available for recipient systems, or you can forward it using a mass activity.

Forwarding and Reading of Confirmations

Purpose
If the system has stored confirmations for an information type in the information container, you can transfer these confirmations directly
to the interfaces for the recipient systems, using the Forward Information function, or the recipient system can read the confirmations
from the Collections/Disbursements system.

Prerequisites
In the Implementation Guide, you have activated the communication types to be used to transfer the data (Activate Communication Types IMG activity), and
you have defined the communication type you want for the activated information type (Define Information Types IMG activity).
You can find the activities, and further information, in the Implementation Guide for Collections/Disbursements, under Integration Information Container.
The confirmations are stored in the information container and the data container, if required, and have not yet been archived.
You can find more information about archiving in the information container under

Archiving Confirmations.

Process Flow
Various processes take place, dependent on whether the system forwards the information directly to the recipient systems or simply
formats it.
Forwarding with the Forward Information Function (Push Scenario)
1. You start forwarding for confirmations.
You can find the function in the Collections/Disbursements menu, under Periodic Processing Transfer Data Information Container Forward
Information.

2. For event V222, the system selects the data from the information container that corresponds to the selection criteria.
3. Dependent on the communication type defined in Customizing for the information type, the system transfers the data to one of the
following events:
Event V225 for forwarding with SAP XI
Event V226 for forwarding with RFC
Event V227 for forwarding with a file
If the system is also to forward additional information from the data container, event V250 (for reading data from the data container) must be called up in these
events.
For more information, refer to the documentation for the individual events.

4. The system assigns the status Forwarded to the individual confirmations.

You can find out the status of forwarding from the display for the information container.

If you start the program in the simulation run, the system does not forward the information to the events. The confirmations do not
receive the status Forwarded and can be sent again.

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Reading Information from the Information Container (Pull Scenario)

1. The recipient system calls up the RFC-capable function module VINFO_PULL_RFC.
2. The function module selects the relevant data from the specified criteria from the information container.
3. If you have activated updating for information in the data container for the selected information type, the module also reads this
data.
4. The recipient system reads the data from the module and triggers any subsequent processes that may be required (in this recipient
system).

In this case, the confirmations are not marked as Forwarded. This affects the archiving of confirmations (see
Confirmations).

Archiving

1.5 Display the Information Container

Use
You can use this function to display all confirmations that are in the information container at a given time. This includes sent and unsent
confirmations.
The display does not include data that you have stored as additional information, using the customer include, or in the data container.

Prerequisites
The system has already updated confirmations in the information container. The confirmations have not yet been

archived.

Scope of Functions
Display provides you with the following options:
Display according to business partner, insurance object, information type, or for all selection criteria
Display the status of the confirmations (send/unsent)
Detailed display for master data (business partner and insurance object)
Adjustment of layouts, dependent on the information required

Important Fields in Display

Status shows whether the confirmation has already been forwarded to recipient systems:

Symbol with Quick Info Not forwarded the confirmation has not yet been forwarded.
However, it is possible that the information has already been taken by the recipient system, using the VINFO_PULL_RFC module.
Symbol with Quick Info Forwarded the confirmation has been forwarded
Data Container specifies whether additional information is/has been stored for this information type, in the data container.
Info Field contains the name of the object from which the value in the Data field comes.
Data contains the actual information (values from the info fields).
Test specifies whether the confirmation was created from a test run.
This is only relevant for information types for which the confirmations have been generated by mass activities (by a mass activity run, for example).
Confirmations for which the flag is set are not taken into account when forwarding.

You can find more information about the structure of a confirmation under Confirmation.

Activities
To call up display for the information container, choose Insurance Collections/Disbursements Periodic Processing Transfer
Data Information Container Display Information Container from the SAP Easy Access screen.

If you do not make any entries in the Information Container Selection area, the system displays all the contents of the information
container.

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