Proroute H685 3G and 4G Router User Guide PDF

ProrouteH6853Gand4GRouter
UserManual
Proroute.co.uk
ProrouteareaspecialistproviderofCellularaccessequipmentforRemoteInternetconnectivityand
managementofITresources.
TheProrouteteamarebringingarangeofproductstomarkettosupportprofessionalinstallations
whereBroadbandWirelessconnectivityisessentialtoperformaparticularfunctioninindustrialand
domesticlocations.
Thismanualprovidesadetaileddescriptionofthefunctionsandconfigurationparametersofthe
ProrouteH6853Gand4Gtoassistusersintheimplementationoftheparticularfunctionsthatmaybe
requiredforbespokeinstallations.
Formoresimplesetuppleasefollowthequickstartguideprovidedwitheachproductordownload
fromwww.proroute.co.uk.
Forallenquiriespleasevisitwww.proroute.co.uk
Contents
1.
HardwareInstallation
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
Dimensions
Connectors
HowtoInstalltheunit
SIMCard
TerminalBlock
Grounding
Powersupply
LEDFunctions
2. Overview
2.1 LoggingontotheRouter
2.2 OperationModeHowtoconfigureInternetconnectivity
2.2.1 WANsettings
2.2.2 WANCellularNetwork
2.2.3 CellICMPcheck
2.2.4 AP(Accesspoint)WiFiClient
2.2.5 WANPPPoE(Xdsl
2.2.6 WANFixedIP
2.2.7 WANDHCP(autoconfig)
2.3 LANsettings
2.3.1 RouterIPGatewayIP
2.3.2 MACbinding
2.3.3 DNSProxy
2.3.4 DHCPClient
2.3.5 ConfiguringStaticRouting
2.4 VPN
2.4.1 IPSEC
2.4.2 PPTP
2.4.3 L2TP
2.4.4 Tunnel
2.4.5 DTUSettings(SerialtoCellularGatewayFeature)
2.5 SMS/VoiceControl
2.5.1 SMS
2.5.2 Voice
2.5.3 AlarmwithSMS
2.6 LinkBackup(RouteRedundancy)
2.7 GPSNOTSTANDARD
2.8 WiFi
2.8.1 BasicWirelessSettings
2.8.2 AdvancedWiFisettings
2.8.3 WirelessSecurity/EncryptionSettings
2.8.4 WDS
2.8.5 WPS
2.8.6 StationList
2.8.7 Statistics
2.9 Firewall
2.9.1 MAC/IP/PortFilterSettings
2.9.2 PortForwarding(VirtualServerSettings,NAT/NAPT)
2.9.3 DMZHost
2.9.4 SystemSecurity
2.9.5 ContentFilterSettings
2.10
Administration
2.10.1 Management
2.10.2 Routerwebport
2.10.3 Language,passwordandNTPsettings
2.10.4 DDNSSettings
2.10.5 FirmwareUpgrade
2.10.6 SettingsManagement
2.10.7 SystemCommand
2.10.8 SystemsLog
2.10.9 Statistics
2.10.10 Reboot
2.10.11 Status
2.10.12 SNMPNotstandard
3. FAQProblemsolving
3.1 OpenDeviceError
3.2 ReadError
3.3 SignalStrengthhasrightnumber,butcannotdialup
3.4 SignalStrengthshows
3.5 Theroutercannotberemotewebvisited
3.6 Signalshows99butstillcanconnecttointernetandgetWANIP
3.7 RoutershowsSIMcardandnetworkinfo,butcannotconnecttointernet
3.8 DDNSnotworking
3.9 CannotConnectRouterviaRJ45LAN
3.10
CannotConnectH685WiFi
3.11
CanConnectH685WiFiviaManualIPbutcannotviaDHCP
3.12
CannotgetCellWANIP
3.13
Cannotpoweron
3.14
Syslogshowsconnectscriptfailed
3.15
ProrouteH685isonline,butcannotvisitwebsite.
3.16
Portforwardingnotworking
3.17
SerialDTUpointtopointsolutionnotworking
3.18
Cantopendevice/dev/ttyUSBx.
3.19
PPTPison,butcannotbethroughtoPPTPServer
4. TestSamples
4.1 TwoH685makeWiFihotspotandWiFiclient
4.2 GPSfeature(ForversionwithGPSfeatureonly)
4.3 PortForwarding(NAT,NAPT)test
4.4 RemoteWebLogin
4.5 WANRJ45Static(fixedIP)andCellularFailOverbackupredundancy
4.6 WANRJ45DHCPandCellularFailOverbackupredundancy
4.7 WANRJ45PPPoEandCellularFailOverbackupredundancy
4.8 SMSReboot/CellUP/CellDowncontrol
4.9 LANIPmodificationPPTPclientconnection
4.10
PPTPclientconnection
4.11
IPSecsample

1. HardwareInstallation
ThissectiondescribesthephysicalattributesoftheProrouteH685.
1.1 Connectors
LAN:LANRJ45Ethernetport.
WAN:WANRJ45Ethernetport.
RST:sysresetbutton
PWR:DCpowersocket.DC7~40V
VCC:DCwirepositivepole.DC7~40V
GND:DCwireground
GND:Serialground
RX:serialreceiving
TX:serialtransmission
RST:resetrouter
DIO0:digitI/Oport0
IDO1:digitI/Oport1
NC:noconnection
1.2 Antennaconnections.
ThePROROUTEUK/Euroversionhas2antennaconnectionsforCellandWiFiasfollows:
Feature
Main Cellular
Wi-Fi
ANT1
ANT2
1.3 HowtoInstalltheunit
ANT3
ANT4
TheProrouteH685shouldbeinstalledandconfiguredcorrectlybeforeputtingtheunitinto
service.TheinstallationandconfigurationshouldbedonebyatrainedandcompetentIT
engineer.
NOTE:
DONOTCONNECT/DISCONNECTTHEPOWERCABLEWHENTHEPOWERISSWITCHEDONAS
THISMAYDAMAGETHEUNIT
1.4 SIMCard
TheProrouteH685hasaremovablepanelonthereverseoftheunitwhichissecuredby2
screws.ToinstalltheSIMremovethepanel,inserttheSIMcard,whichcanonlybeplacedone
way,intotoholderandpushtheholderdownintopositionensuringthatithasproperlymade
contact.Ifanyforceisneededthenthereissomethingwrong;recheckyouhavetheSIM
orientationcorrect.
NOTE:
NEVERINSERTTHESIMCARDWHENTHEPOWERISSWITCHEDONORYOUMAYPERMANENTLY
DAMAGETHEUNIT
1.5 TerminalBlock
The Proroute H685has2optionsforconnectingapowersupply,viathemains

powerAC/DCadapterprovidedwiththeunitorviathedesignatedpinsonthe
connectorprovided.Theconnectorcanalsobeusedtoresettheunitorconnectdata:
14~24AWGisrecommended.Pleaserefertothetable24fortheinterfacedefinition
ofthepowercableandconnectionsequence.
Itisrecommendedthattheconnectionstotheconnectorblockbemadewhenthe
blockisremovedfromtheunittopreventprovidingintermittentpowertotheunit
duringinstall.Whenallwiresaresecuredtheconnectorcanbeplacedintoposition
Notes:Thecablesinsulatingstripinglengthisapprox.7mm.
Attention:
1. Thepowercableshouldbeconnectedcorrectly.Pleasedoublecheckbeforetheunitis
switchedonasincorrectconnectionsmaydestroytheequipment.
2. Powerterminals:Pin1andPin2;
3. HerePin2isGND,PIN1ispowerinputVin(DC7~30V)
PIN
1
2
3
4
5
Signal
VCC
GND
TX
RX
PGND
Description
+730VDCInput
Ground
TransmitData
ReceiveData
Ground
RST
Reset
7
8
9
DIO0
DIO1
NC
GeneralPurposeI/O
GeneralPurposeI/O
Noconnection
Note
Current12V/1A
TheResetPinhasthesame
Functionasthereset
Buttononthebaseofthe
unit.Toactivate,makeashort
connectiontoGNDasfollows:
1seclowlevelwill
reboot.3seconds,the
devicewillrestore
factorysettings.
Notstandard
Notstandard
I/OTerminalonrouter
Port3(GND)
Port4(RX)
Port5(TX)
DB9 Serial port (RS485 or

RS232)
Pin5
Pin3
Pin2
Notes:RS232functionalityisnotpresentonthestandardunit.
1.6 Grounding
Toensureasafe,stableandreliableoperationtheRoutermustbegroundedproperly.
1.7 Powersupply
ProrouteH685isdesignedtooperateincomplexenvironmentswherethepowerrangecanbe
verylarge.Toimprovethestabilityofthesystem,Prorouteincorporatesadvancedpower
managementtechnology.However,theDCpowersupplystillneedscarefulattentionandclear
understandingastothebehaviourofthesupply.Oncethelevelshavebeenestablishedand
testeditisalwaysbesttokeeptheminthistestedrangefordevicestability.
Proroute input power supply is +7+ 30V, the standard configuration is 12V/1A.
1.8 LEDFunctions
AftertheAntennaandPowerareconnectedinsertavalidSIMcardandpowerontheProtoute
seriesfollowingtheinstructionsprovidedpreviously.DuringthestartupsequencetheSYSLED
willblinkforafewseconds,thisindicatesthesystemstartupisnormal;followingthisifthe
CELLLEDflashesandthenremainsonconstantlythisindicatesthenetworkisonline;iftheVPN
lightisonconstantly,thisindicatestheVPNtunnelhasbeensetup.Thetablebelow
summarisestheLEDindicationlights.
LED
SYS
Indication Light
On for 25
seconds
blink
Off or still on after
25 seconds
blink
Description
On for 25 seconds after power supply
Off
Ethernet connection abnormal
On
Ethernet is connected
CELL
On
Off
On
VPN tunnel set-up

VPN tunnel set-up failure or not activated
Access to the Internet OK
WIFI
On
Enable
LAN
VPN
System set-up normally

System set-up failure
Data transmission in Ethernet
WAN
Signal
Off
Disable
blink
Data transmission on WAN
Off
WAN connection abnormal or not active
On
WAN is connected
Off
No signal, or signal checking is not ready
4s blink 1 time
Signal bar is 1
3s blink 1 time
Signal bar is 2
2s blink 1 time
Signal bar is 3
1s blink 1 time
Signal bar is 4
1s blink 2 times
Signal bar is 5
2. Overview
TheProrouteH685hasabuiltinWebConfigurationInterface,includingmanagementand
debuggingtools.Thefollowingsectionsdescribethenecessaryfeaturesandsettingsto
configureyourrouter.
2.1 LoggingontotheRouter
TologontotheH685launchyourbrowserandtypeinthedefaultIPaddress:192.168.8.1.This
addresscanalsobefoundonthelabelonthereverseoftheunitadjacenttotheSIMcard
location.
ThemoststraightforwardmethodofconnectingyourPCtotheRouterisviaDHCP(Dynamic
HostControlProtocol)andselectobtainanIPaddressautomaticallyandobtainaDNS
connectionautomaticallyasthemenu/diagrambelowshows:
Successfulloginwillrevealthestatuspage:
2.2 OperationModeHowtoconfigureInternetconnectivity
Thediagramshowsthedefaultsettingsfornormalinternetaccessandremotecontrol
functions
Bridge
AllEthernetandwirelessinterfacesarebridgedintoasingleinterface/network
Gatewaydefaultsetting
ThefirstEthernetportistreatedastheWANinterface.TheLANandwirelessinterfaceare
bridgedtogetherandtreatedasLANports
APClient
ThewirelessinterfaceistreatedasaWANport.TheotherEthernetportsandtheWiFiAPare
treatedasLANports
NAT
NetworkAddresstranslation
2.2.1 WANsettings
2.2.2 WANCellularNetwork
ThisisCellNetworkbydefault.
InadditiontothisItcanalsosupportthefollowingconnectiontypes:staticIP,DHCP,PPPoE,
L2TPandPPTP
CellModem
TheCellularmodeminstalledintheunitwillsupportETSIbasedHSPA+orDCHSPA+andLTE
dependingonwhichunityouhavepurchased.ThiswillgenerallybeHuaweiorSierraWireless
althoughthismaychangeovertimedependinguponfurtherproductdevelopments.
NetworkType
SettoAUTObydefault.
OnlineMode
KeepAlive:Meansalwaysonline.RegardlessoftherebeinganydatapresenttheRouterwill
stayonline
OnDemand:TheRouterwilldialup/Makeaconnectionwhenthereisdatafor
transmission
TheIdletimeinMinutesisthetimetherouterwillgoofflineafternodataissent.Inthe
caseshownabove,5minutes.
OnTime:TheRouterwillgoofflineaccordingtothescheduleitisgiven.Upto4timescan
beselected.
MACClone.Canbeenabledordisabledifrequired.Disabledbydefault.
AdvancedParameterGroups
ClickadvancedParameterGroupsandthiswillexpandtoallowyoutodefinetheAPN
settingstoconnecttoyourNetworkandSIMcard.
DialUp:UKsetting*99#
APN(AccessPointName):GivenbyyourSIMserviceprovider
User:GivenbyyourserviceSIMprovider
Password:GivenbyyourSIMprovider
Command:Notused.ForDebugonly.
Auth.Type(AuthenticationType)Threeoptions(Auto,PAP,CHAP/MSCHAP/MSCHAP2).
GenerallyifyouareusinganormalinternetSIMonlythenAutoistherightselection.Ifa
FixedIPSIMisbeingusedthengenerallyCHAPauthenticationisused.
PINcode:Generallynotinuseorrecommended.Leaveblank.

WhentheAPNsettings,UserandPasswordandothersettingshavebeenchangedDONOT
FORGETtoselectAdd/Edit.
AdvancedCellOptions
Ifthesearenotknownpleaseleavealloftheseasdefaultsettingsasperthefollowing:
2.2.3 CellICMPcheck
ThissectionreferstoInternetControlMessageProtocolorbetterknownasthePINGReboot
facilityandallowstheRoutertomaintainitsconnectionwiththenetworkregardlessoftraffic
statusorprevailingnetworkconditions.Thisisperhapsoneofthemostusefulsupportive
functionstoensurethatremotedevicesstayconnected.
Active:ticktoenableICMP/PINGRebootcheckfeature
Checkmethod:fillinthecheckingdomainnameorIP.ClickHOST/IPcheckbuttonto
verifybeforeusingit.
Checkintervaltime(sec):settheintervaltimeofeverycheck
CheckCount:setthecheckingcountnumber
RebootCountBeforeSleep:H685Proroutestopcheckingafterithasfailedforset
numberoftimes.
SleepTime(min):ProrouteH685willsleepfordetperiodbeforeresumingcheck.
Exampleshowninpictureabove:
Proroutewillcheckwww.google.comand8.8.8.8,itwillcheck3times.Afterthefirstcheck,
itwillrepeateafter60seconds.Intotalitwillcheck3times.Ifall3timesfail,ProrouteH685will
reboot.Ifitreboots3timescontinuously,ProrouteH685goestosleepandstopschecking.The
sleeptimeis5minutes.After5minutes,ProrouteH685resumesthecheckingcycle.
2.2.4 AP(Accesspoint)WiFiClient
SetPROROUTEasanAPclient,PROROUTEwillconnecttheupperWiFirouterorWiFiAP.
Step1)
PROROUTEwebOperationModeChooseAPClient,andclickapplybutton.Waitsome
timeuntilthePROROUTEappliesthesettings.
Step2)
WIFIAPClient
Fillintheparameters.
SSID:inputtheWiFiroutersSSID
SecurityMode:choosethecorrectonetomatchtotheWiFirouter/APyouwanttoconnect.
EncryptionType:choosethecorrectonetomatchtotheWiFirouter/APyouwantto
connect.
Step3)
WIFIBasic
Selectthecorrectchannelmatchedtotheserving/upperWiFiRouter/APyouwantto
connect.
ThenchoosethesameChannelinProrouteH685asfollows,
Step4)
InternetSettingsWAN
AttheWANConnectionType,chooseDHCP(AutoConfig),andclicktheApplybutton.
TheProrouteH685willautomaticallyconnecttheWiFiRouterandgetlocalIPfromtheWi
Firouter.Thiscancheckedatstatusinfopage.
2.2.5 WANPPPoE(Xdsl
SettheProrouteH685WANtoPPPoE,ProroutewillconnecttotheupperPPPoEmodem.
Step1)
ConnecttheRJ45cablebetweenPPPoEmodemtoPROROUTEWANRJ45port.Onceconnected,
thePROROUTEWebEthernetPortStatuswilldisplay.
Notes:youmaynotseetheWANRJ45connectionstatus.Butitwillflashtofreshthestatus
every30seconds.
Step2)
PROROUTEwebOperationMode,chooseGatewaymode
Step3)
PROROUTEwebInternetSettingsWANWANConnectionType,choosePPPoE(ADSL)
WANConnectionType:choosePPPoE(ADSL)
UserName:fillinthePPPoEusername
Password:fillinthePPPoEpassword
OperationMode:
KeepAlive:PPPoEwillremainonlineregardlessifthereisdatatransmission.
FillintheRedialPeriodtime.
OnDemand:PPPoEdialupwithdatatransmissionondemand.
SettheIdleTime.PPPoEwillbeofflineifthesetidletimehasnodatatransmission.
Manual:Manuallydialuprequired.
ClickApplybutton.
Step4)
PROROUTEwebStatus,itdisplaytheWANIPoncethePPPoEisonline.
2.2.6
WANFixedIP
SettheProrouteH685WANviaaSTATICfixedIPfedbytheupperrouterviaSTATICfixedIP.
Step1)
ConnectRJ45cablebetweenUpperRouterLANRJ45toPROROUTEWANRJ45port.Once
itsconnected,thePROROUTEWebEthernetPortStatuswilldisplay.
Notes:youmaynotseetheWANRJ45connectionstatus.Butitwillflashtofreshthestatus
every30seconds.
Step2)
PROROUTEwebOperationMode,choosetheGatewaymode

Step3)
PROROUTEwebInternetSettingsWANWANConnectionType,chooseSTATIC(fixed
IP)
WANConnectionType:chooseSTATIC(fixedIP)
IPAddress:fillinoneIPAddress.ThisIPAddressshouldbesamerangeoftheUpper
Router.Forexample,theUpperRouterLANIPis192.168.1.1andSubnetMaskis
255.255.255.0,youcanfillintheparametersasabove.
SubnetMask:fillintheSubnetMaskfromtheUpperRouter.
DefaultGateway:fillintheUpperRoutersGatewayIP.
PrimaryDNSServer:IfyourUpperRoutersupportsDNSproxy,fillintheUpperRouters
LANIPasPrimaryDNSServer.OryoucanfillinthecorrectDNSServerIP.
SecondaryDNSServer:FillinaworkingsecondaryDNSServerIP.
ClicktheApplybutton.
Step4)
PROROUTEwebStatus,itdisplaytheWANIPoncetheSTATIC(fixedIP)isonline.
2.2.7 WANDHCP(autoconfiguration)
SetPROROUTEWANviaDHCP(Autoconfig),thePROROUTEwillconnecttotheupperroutervia
DHCP.
Step1)
ConnectRJ45cablebetweenUpperRouterLANRJ45toPROROUTEWANRJ45port.Onceits
connected,thePROROUTEWebEthernetPortStatuswilldisplay.
Notes:youmaynotseetheWANRJ45connectionstatus.Butitwillflashtorefreshthestatus
every30seconds.
Step2)
PROROUTEwebOperationMode,chooseGatewaymode
Step3)
PROROUTEwebInternetSettingsWANWANConnectionType,chooseDHCP(Auto
config)
WANConnectionType:chooseDHCP(Autoconfig)
ClickApplybutton.
Step4)
PROROUTEwebStatus,itdisplaytheWANIPoncetheDHCP(Autoconfig)isonline.
2.3 LANsettings
SettingtheLANparameters,includetheIPaddress,submask,VLAN,DHCP,etc.
2.3.1
RouterIPGatewayIP
Default,theRouterLANIPis192.168.8.1.Ifuserswanttomodifyit,pleasechangetherelated
parameters.
IPAddress:changetothevalueyouneed
StartIPAddress:forDHCPstartIP
EndIPAddress:forDHCPendIP
DefaultGateway:manuallychangeitafteryoumodifytheIPAddress.
2.3.2
MACbinding
Proroutesupports3groupsofMACBinding.Theparametervalueformatisshownbelow:
2.3.3
DNSProxy
ProroutesdefaultenablesDNSProxy.Withthis,theProrouteH685cangetobtainDNSinfo
automaticallyandassignittothePC/Device.Ifthisisdisabled,pleaseinputthecorrectDNS
infoforyourPC/Device,otherwise,itmaynotworkcorrectly.
2.3.4
DHCPClient
ListstheClientswhichgainIPaddressfromDHCP.
2.3.5 ConfiguringStaticRouting
ThissectionintroducestheRoutingTableandhowtoconfigurestaticrouterfunctions.
RoutingTable
Thispageshowsthekeyroutingtableofthisrouter.
NewStaticRouter
Thispageisabouthowtosetthestaticroutingfunctionoftherouter.

Destination:pleaseentertheTargetHostorIPnetworksegment
Range:HostorNetworkcanbeselected
Gateway:IPaddressofthenextrouter.
Interface:Youcanselectthecorrespondinginterfacetype.
Comment:helpfulmnemonics.
Notice:
TheGatewayandLANIPoftheroutermustbelongtothesamenetworksegment.
IfthedestinationIPaddressisnotthesameasthehost,andthentheSubnetMask
mustbe255.255.255.255.
IfthedestinationIPaddressisanIPnetworksegment,itmustmatchwiththeSubnet
Mask.Forexample,ifthedestinationIPis10.0.0.0,andtheSubnetMaskis255.0.0.0.
2.4 VPN
2.4.1 IPSEC
IPsecconnectname:makesurethenameinclientandserveraresame,wesuggesttouse
domainname(111.vpn1.com).ifyouwanttobuildapointtopointchannel,theIPsecname
havetobewrittenasDEV+equipmentID+name(DEV281250D52F2A1452.vpn1.com),and
makesureboththeclientandserverareinputingClientequipmentID.Youcanfind
PROROUTEsIDintheStatusinterface.
ServiceMode:Server/Client
Mode:Main/Aggressive.TheAggressivemodeiscommonlyused.
RemoteGateway:ThischoicejustappearsintheClientmodeanditisusedtofilltheIP
addressintheServer.
LocalIPaddress:FillLANIPofthisdevice.YoucanfillanIPoranetworksegment.
RemoteIPaddress:FilltheIPoftheotherrouter.
Authentication:Commonly,PreSharedKeyischosen.AndtheClientandServermust
choosethesamekey.
AdvancedAKEsettings:Therearesomeencryptionmethodsinthisfield.Youmustusethe
settingsinthisfieldwhenVPNtunnelneedstobebuiltbetweenPROROUTEandother
brandVPNserver.
Example:Connectedcisco7200andPROROUTE
HowtoconfigPROROUTEasVPNclinet
IPsecName:makesurethenameinclientandserveraresame,wesuggesttousedomain
name(111.vpn1.com).ifyouwanttobuildapointtopointchannel,theIPsecnamehaveto
bewrittenasDEV+equipmentID+name(DEV281250D52F2A1452.vpn1.com),andmakesure
boththeclientandserverareinputingClientequipmentID.YoucanfindPROROUTEsIDin
theStatusinterface.
HowtoconfigCISCO7200asVPNServer

cryptokeyringjordan
presharedkeyhostnamejordankeytest
cryptoisakmpprofilejordan
descriptionchinaSZshenzhen
keyringjordan
matchidentityhostjordan
keepalive60retry10
cryptoipsectransformsetvpnsetespdesespshahmac
cryptoipsecprofilejordan
settransformsetvpnset
setisakmpprofilejordan
cryptodynamicmapjordan1
setsecurityassociationlifetimekilobytes536870912
setsecurityassociationlifetimeseconds43200
settransformsetvpnset
setisakmpprofilejordan
reverseroute
cryptomapCOREVPN26ipsecisakmpdynamicjordan
2.4.2
PPTP
PPTPfeatureworksasClientonly.
PPTPVPNActive:tickittoenableVPNfeature.
PPTPUser:fillintheusernamefromthePPTPServer.
PPTPPassword:fillinthepasswordfromthePPTPServer.
PPTPServer:fillinthePPTPServerwhichisIPaddressordomainname.
RemoteLan/Mask:fillinthePPTPServersLANrangeandsubmask.
Local PPTP IP: default chooses dhcp. If you choose static, please fill in a local PPTP
assignedIP,whichdependsonPPTPServerssettings.
MPPEEncryption:selectiondependsonPPTPServerssettings.
40bitEncryption(Defaultis128bit):selectiondependsonPPTPServerssettings.
RefuseStatelessEncryption:selectiondependsonPPTPServerssettings.
MPPC:SelectiondependsonPPTPServerssettings.
Clickapplybuttontoactivatethesettings.ThePPTPclientwilltrytoconnectthePPTPServer
automatically.
Notes:
1) If the PPTP cannot through between client and server, please check if the MPPE configuration is
matchedwithPPTPserverornot.
2)NormallyPPTPserverhasroutefor192.168.1.1/24or192.168.0.1/24.PleasecheckthePPTPserver
hastherouteof192.168.8.0/24ifyourH820routeriswithIP192.168.8.1
2.4.3
L2TP
L2TPfeatureworksasClientonly.
2.4.4
Tunnel
Tunnel Feature
ThePROROUTETunnelfeaturesupportstwoGRE.
IP Tunnel Feature
2.4.5
DTUSettings(SerialtoCellularGatewayFeature)
Notes:thisfeatureisforPROROUTEwithDTUoptiononly.
DTUstatus:openandcloseDTU
DTUSerialsetting
serialbaudrate:support300/1200/2400/4800/9600/19200/38400/57600/115200bps
serialparity:supportnone/odd/even
serialdatabits:support7bitsand8bits
serialstopbit:support1bitsand2bits
serialflowcontrol:supporthardware/software
DTUconfig
mode:canconfigureasclientorserver.
Protocol:supportTCP/UDP
server1~server4:fillinthecentreserverIPorDomainnameandport.Ifyouconfigure
oneserver,thedatawilltransfertothisserver.Ifyouconfigureonemoreservers,the
datawilltransfertoalltheserversatthesametime.
Sendheartbeat:openorcloseheartbeat.
heartbeatintervaltime:setintervaltimetosendeachheartbeat
heartbeatinformation:definethecontentofheartbeat
senddelaytime:waitingtimetosenddata.
Addidstringtohead:addanIDstringinthedataorheartbeat.
2.5 SMS/VoiceControl
2.5.1 SMS
Step1)clickSMS/Voice
Step2)ActivatetheSMSfeature
Message/Voicestatus:selectontoenableSMSfeature.offtodisableSMSfeature.
Telephonenumber:Sendersphonenumberinput.10groupsareavailabletoallocate.
Number1.10:inputthededicatedsendersphonenumber.DonotforgettoTickSMS
Step3)DefinetheSMScommand
SMSCommand:selectontoenableit.offtodisableit.
SendackSMS:Ifselecton,therouterwillsendcommandfeedbacktosendersphone
number.Ifselectoff,therouterwillnotsendcommandfeedbacktosendersphone
number.
RebootRouterCommand:inputthecommandforrebootoperation,defaultisreboot.
GetCellStatusCommand:inputthecommandforroutercellstatuscheckingoperation,
defaultiscellstatus.Forexample,ifwesendcellstatustorouter,routerwillfeedback
thestatustosendersuchasRouterSN:086412090002cell_link_up,whichindicatedthe
routerSNnumberandCellWorkingStatus.
CelllinkupCommand:inputthecommandforroutercelllinkupoperation,defaultis
cellup.Ifroutergetsthiscommand,theRouterCellwillbeonline.
CelllinkdownCommand:inputthecommandforroutercelllinkdownoperation,default
iscelldown.Ifroutergetsthiscommand,theRouterCellwillbeoffline.
DIO_0SetCommand:inputthecommandforI/Oport0.ForSMSfeature,pleasekeepthe
parameterdefault.
DIO_0ResetCommand:inputthecommandforI/Oport0.ForSMSfeature,pleasekeep
theparameterdefault.
DIO_1SetCommand:inputthecommandforI/Oport1.ForSMSfeature,pleasekeepthe
parameterdefault.
DIO_1ResetCommand:inputthecommandforI/Oport1.ForSMSfeature,pleasekeep
DIOStatusCommand:inputthecommandforI/Oportstatus.ForSMSfeature,pleasekeep
Step4)Click
buttontosave
Note:
1)SIMCardinsertedintheroutermustsupportSMSorVoice.
2)Trytoaddzonecodeorcountrycodeifthecommandcannotgetworking.
Forexample,wesetthenumber13798257916,andifthecommandcannotwork,please
trytoputthecountrycode86asfollowedpicture.
Heresetanexample,wesettheparametersforSMS/Voiceasabove.
1)
Usethecellphone13798257916tosenddowntotheroutersSIMCardNumber,
therouterwillreceivethedowncommand,anditwillbeoffline.Andinthe
SystemLog,weshallfindainfoasfollowingmarks.
2)
Usethecellphone13798257916tosenduptotheroutersSIMCardNumber,the
routerwillreceivetheupcommand,anditwillbeonline.AndintheSystemLog,
weshallfindainfoasfollowingmarks.
2.5.2
Voice
ThisfeatureenablestheRoutertosendSMStopredefinedphonenumbersforwarnings
andalarms.
Step1)enableAlarmfeature
Step2)setthededicatedphonenumbersforSMSAlarm
Step3)Configurethevoicecommand
Normalsignalcountforcheckagain:preventsrepeatingofalarms.
Withthesettingabove,theProrouteH685checksthesignalevery20s,ifitseesthesignal
qualityofZero10times,ProrouteH685willsendanAlarmviaSMS.Afterthealarm,this
featurewillbelocked,butProrouteH685keepscheckingsignalqualityevery20s,following
thisoccurrenceifthesignalqualityismeasuresbetterthanZerofor8attemptsthenthe
alarmfeaturewillbeunlocked;thenthealarmfeatureresumesnormaloperation.
2.6 LinkBackup(RouteRedundancy)
OperationMode
Active:disableorenablethelinkredundancy
BacktoHigherPrimaryWhenPossible:
Ifyoutickthisoption,theProrouteH685willworkonthebackuplink,whetheritfailsornot,
itwillreturntomainlinkifmainlinkisavailableagain.
Ifyoudonottickthisoption,theProrouteH685willnotswitchbacktomainlinkwhenthe
currentlinkfails.
LinkPrioritySettings
WAN1:CellularWireless
WAN2:WiFiDHCPWireless
WAN3:WiredXXX(XXX=DHCP,STATIC,PPPOE)
OFF:CheckOFFBlanktodisableorunchecktoenablethelinkredundancy
Priority:HighPriority,MiddlePriority,LowPriority.
LinkCheckSettings
CheckCount:forexample,setitas3.Routerchecklinklive3times.
CheckIntervalTime(min):forexample,setisas2.Routerchecklinkliveevery2
minutes.
UsedTheSameMethod:
IfsetitasYES,WAN1/WAN2/WAN3usesamecheckIPordomainnamefromALLWANCheck
Method.
IfsetisasNO,usersneedsetWAN1/WAN2/WAN3livecheckIPordomainnameseparately.
AllWANCheckMethod:definethelinklivecheckIPordomainname.
HowtouseLinkBackupfeature?Anexampleasfollows,
PROROUTEWANRJ45connectstouppersiderouterLANRJ45.
Confirmtheuppersiderouterconnectstointernet,anditsDHCPisworking.
First,SetPROROUTEworkmodeasdefaultGatewaymode.

Step1)activateit.TickActive
Step2)clickatBackToHigherPrimaryWhenPossible
Step3)Choosethenetworkpriority.
A. CellularasLowPriority,DHCPasHighPriority
Withthisconfiguration,therouterwillworkatDHCPmainly,andifDHCPisfailed,itswitchesto
cellularautomaticallyaftersometime.AnditwillautomaticallyswitchtoDHCPwhenDHCPis
fixed.
B. CellularasHighPriority,DHCPasLowPriority
Withthisconfiguration,therouterwillworkatcellularmainly,andifcellularisfailed,it
switchestoDHCPautomaticallyaftersometime.Anditwillautomaticallyswitchtocellular
whencellularisfixed.

DHCP:AnexampleofaDHCPWiFiClient.
Step4)ifStep3chooseA,pleasesetWANasDHCPandclickApply
ThePROROUTEgetsWANIPanddefaultgatewayfromtheupsiderouter.
IfStep3chooseB,setWANasCELLNETWORKandclickApply,itwillworkoncellularfirst,
andswitchtoLANRJ45cableWANorWiFiclientmodeifcellularnetworkisfailed.
Notes:forroutefailoverfeature,pleasefirstmakethemainnetworkandbackupnetwork
bothworkbeforeactivatethefailoverfeature.
2.7 GPSNOTSTANDARD
Notes:GPSfeatureisforProrouteH685withGPSoptiononly.
WANConnectionType
GPSActive:pleaseclickitonceyouneedusetheGPSfeature.
GPSSendto:ChooseSerialorTCP/IPmethod.TherouteronlyreceivestheGPS
signal,itwillnotprocessit.ItwilljustsendthereceivedGPSsignaltoyourGPS
processor.
IftheGPSprocessorisconnectedtothe3GRouterviaSerialPort,thenpleasechoose
Serial.
IfchooseTCP/IPmethod,pleaseconfiguretheGPStoNETSettings.
IfchooseSerialmethod,pleaseconfiguretheGPStoSerialSettings.
GPStoNETSettings
Socktype:tcporudp
Server:fillinthecorrectdestinationserverIPordomainname
Serverport:fillinthecorrectdestinationserverport
GPStoSerialSettings
serialbaudrate:9600/19200/38400/57600/115200bpsforchoice
serialparity:none/odd/evenforchoice
serialdatabits:7/8forchoice
serialstopbits:1/2forchoice
serialflowcontrol:none/hardware/softwareforchoice
2.8 WiFi
2.8.1 BasicWirelessSettings.
Note:DefaultisChannel1,werecommendchangingthistoChannel11intheUKiftheWiFi
isbeingused.
WirelessNetwork
RadioOn/Off:IfitindicatesRADIOOFF,itmeanstheradioison.YoucanclickRADIO
OFFtodisableit.IfitindicatesRADIOON,itmeanstheradioisoff.YoucanclickRADIO
ONtoenableit.InSummaryThisisaCOMMANDnotaSTATUS.
WiFiOn/Off:IfitindicatesWiFiOFF,itmeanstheradioison.YoucanclickWiFiOFFto
disableit.IfitindicatesWiFiON,itmeanstheradioisoff.YoucanclickWiFiONto
enableit
IfWiFiisON,theWiFiLEDwillbelighton.IfWiFiisOFF,theWiFiLEDwillbeoff..In
SummaryThisisaCOMMANDnotaSTATUS.
NetworkMode:802.11b/g/nmodeselection
NetworkName(SSID):InputtheSSID,Hidden&Isolatedforoption.IftickHidden,the
WiFiSSIDwillnotbroadcast.
MultipleSSID1:ProrouteH685supportsmultipleSSID8groupstotally.
BroadcastNetworkName(SSID):EnableorDisableSSIDbroadcast.
BSSID:indicatestheMACofWiFi
Frequency(Channel):currentworkingfrequencyandchannel.
2.8.2
AdvancedWiFisettings
2.8.3
WirelessSecurity/EncryptionSettings
SSIDchoice:selecttheSSIDyouwanttoconfigure
SecurityMode:includeDisable,OPENWEB,SHAREDWEB,WEBAUTO,WPA,WPAPSK,
WPA2,WPA2PSK,wpapsk/wpa2psk,wpa1/wpa2,802.1X.
Accesspolicy:settingtheMAClistforaccessordeny.
Disable:closetheAccessPolicy.
Allow:allowtheassignedMACenabletouseWiFi
Reject:refusetheassignedMACenabletouseWiFi
2.8.4 WDS
2.8.5
WPS
2.8.6
StationList
2.8.7
Statistics
2.9 Firewall
2.9.1 MAC/IP/PortFilterSettings
2.9.2
ThissectionismainlyaboutMAC/IP/Portfiltersettings
BasicSettings
MAC/IP/PortFiltering:DisableorEnable
DefaultPolicyThepacketthatdon'tmatchwithanyruleswouldbe:
Dropped/Accepted
MAC/IP/PortFilterSettings
SourceMACaddress:FilltheMACaddresswhichneedstofilter.
DestIPAddress:IPofthetargetdestinationcomputer(thecomputerwhichthedata
packetwillbesentto)
DestinationPortRange:portrangeoftargetcomputer
SourcePortRange:portrangeofthecomputerwhichsendsdata
Action:chooseAcceptorDrop
Comment:inputcommenthere
CurrentMAC/IP/Portfilteringrulesinsystem
Theconfiguredrulesaredisplayedinthistable.
PortForwarding(VirtualServerSettings,NAT/NAPT)AlsoseeQuickstartguidefor
practicalexamples.
Portforwardingistheprocessusedbyyourrouterorfirewalltodelivertherightnetwork
datatotherightport.Computersandroutersuseportsasawaytoorganisenetworkdata.
Differenttypesofdata,suchaswebsites,filedownloads,andonlinegames,areeach
assignedaportnumber.Byusingportforwarding,therouterorfirewallsendsthecorrect
datatothecorrectplace.
VirtualServerSettings:openandcloseSettings.
IPaddress:filltheIPaddressofforwarding.ThefirstblankisforlocalIPaddress,the
secondblankisforport.
PortRange:fillthePortofforwarding.
2.9.3
DMZHost
Incomputernetworking,DMZisafirewallconfigurationforsecuringlocalareanetworks
LANs.
DMZSettings:opensandclosestheDMZfeature.
Disable:closeDMZfeature
Enable:enabletheDMZfeatureforassignedIP
EnableSuperDMZ:enabletheDMZfeatureforassignedMAC
DMZIPAddress:PleaseEntertheIPaddressofthecomputerwhichyouwanttosetas
DMZhost
DMZMACAddress:PleaseEntertheMACaddressofthecomputerwhichyouwanttoset
asDMZhost
ExceptTCPport:disableorenableforTCPport
Note:WhenDMZhostissettled,thecomputeriscompletelyexposedtotheexternal
network;thefirewallwillnotinfluencethishost.
2.9.4
SystemSecurity
IncludesRemotemanagement,PingfromWANFilter,BlockPortScan,BlockSYNFloodand
SPIFirewall(StatefulPacketInspection).
2.9.5 ContentFilterSettings
YoucansetupContentFilterstorestrictcontentaccess,thiscanincludeWebsContent
Settings,URLfiltersandHostFilters.
Proxy/Java/ActivexFilter
SupportProxy,Java,ActiveXfilter.
WebURLFilter
FillintheURLforfilter.
WebHostFilter
2.10
Administration
2.10.1 Management
LanguageSettings
SelectWebdisplaylanguage.DefaultisEnglish.CanOEMotherlanguages.
AdministratorSettings
SelectWebdisplaylanguage.DefaultisEnglish.CanOEMotherlanguages.
WatchDog
WebManagementPortSettings
Defaultportis80,sometimesifthecarrier/ISPblock80portforremoteincoming,cantryto
modifyittoport10000.
NTPSettings
DDNSSettings
DynamicDNSProvider:choosetherightDNSserverprovider.Supportedserverlist.
Account:fillinaccountinfo.
Password:fillinpasswordinfo.
DDNS:fillinDDNSinfo.
2.10.2 Routerwebport
Pleaseinputthewebportoftherouter.Normallyweuse80or10000.
Pleaserepowertherouterafterchangingtheportnumber.
2.10.3 Language,passwordandNTPsettings
SelectLanguage
AdministratorSettings.Thedefaultbothareadmin.
NTPSettings
2.10.4 FirmwareUpgrade
Upgradethefirmwaretoobtainlatestfunctionalitywhenavailableorifneededtoactivate
newfeautures.Ittakesabout2~5minutes.Choosethecorrectfirmwarefile,thenclick
Applybutton.
Notes:HighlyrecommendtoLoadDefaulttotheProrouteH685afteruploadingthe
firmware.LoadDefaultwillcauseallsettingstobelost.Pleasebackup/exportthesettings
beforeLoadDefault.OrreconfigurethePROROUTEafterLoadDefault
2.10.5 SettingsManagement
Youcanmakeabackupofcurrentsettingsorrestoretheprevioussettingsoftherouter.
Exportsettings:clickexporttoexportconfigurationfilesandthenselectsavepath.
Importsettings:clickbrowse,selectpreviousbackupconfigurationfilesandthenclick
Import.Thenalltheprevioussettingswillberecovered.
LoadFactoryDefaults:clickLoadDefaultthenallsettingswillberestoredtofactory
settings.Thisisonlytobeusedifallotheroptionshavenotworked.
2.10.6 SystemCommand
Inputtherelatedcommandatcommandarea.ClickApplybuttontoexecute.Thenclick
Refreshbutton.Theblankareawilldisplaytheresult.
2.10.7 SystemsLog
RemoteSystemLogSettings
ProrouteH685supportexportthesyslogintoremoteserver.
Thisrequiressyslogservertool.
Downloadlink:http://www.Proroute/download/tool/SyslogWatcherSetup4.2.0
win32_1.rar

LocalSystemLog
2.10.8 Statistics
Displaythestatisticsinformationofsystemflow
2.10.9 Reboot
Question:WhytouseRebootFeature?
Answer:Routerissimilaracomputer,whoseperformancedependsonhardwareand
software.TheRoutersperformancebecomesweakerafterverylongtimeworking.With
reboot,itwillrefreshtheperformance.
Question:IsnecessarytousetheRebootFeature?
Answer:Notreally.Ourrouterhashighreliableandstableperformance.Itnotrequires
usingrebootfeaturecompulsively.However,RebootFeaturewilldoubleensuretherouter
tobemorestableandreliable.
ProrouteH685supportsthreetypesofRebootFeature.
RebootATTimeSettings
Userscandefinetheexacttimetorebootforeveryday.
Userscansettimertoreboot.
ManuallyclickRebootbuttontorebootimmediately
2.10.10 Status
FromthispageyoucanseetheRoutersbasicrunningstate.
EthernetPortStatus
SystemInfo
ProductModel:indicatesthemodelname
SN:indicatestheproductSN
SoftwareVersion:softwareversionrevealsthestatusofsoftwareupdate.
HardwareVersion:indicatesthehardwareversion
SystemUpTime:thistimedirectlyrevealsrouterworkinghours
OperationMode:indicatestherouterworkingmode
CellNetworkInfo
CellModem:indicatesinsidecellularmodulemodemname
IMEI/ESN:indicatesIMEIorESNinfoofinsidecellularmodulemodem
SimStatus:indicatessimcardstatus
SelectedNetwork:indicatestheselectedworkingnetwork
RegisteredNetwork:indicatesthecurrentworkingnetworkcarrierID
SubNetworkType:indicatesthecurrentworkingnetworktype
Signal:indicatesthecurrentnetworkstateof2G/3G.0and99meannosignal.
Cellstate:indicatesthecellularisonlineoroffline
InternetConfigurations
ConnectedType:indicatestheselectedWANtype.
WPNIPaddress:theIPexposewhentheroutergetsoninternet.
PrimaryDomainNameServer:indicatestheprimaryDNSofsetorfromISP.
SecondaryDomainNameServer:indicatesthesecondaryDNSofsetorfromISP.
MACAddress:indicatestheWANMACaddress
LocalNetwork
LocalIPaddress:theProrouteH685LANIP
MACAddress:theLANMACaddress
VPNStatus
IPSECStatus:indicatesIPSECstatusinfo
PPTPStatus:indicatesPPTPstatusinfo
L2TPStatus:indicatesL2TPstatusinfo
2.10.11 SNMP
Notes:SNMPfeatureisforProrouteH685withSNMPoptiononly.
Softtooldownloadlink:
http://www.Proroute/download/tool/SNMPJManagerv1.0.rar
ProrouteH685webpageInternetSettingsSNMP
Fillintherelatedparametersinthescreenasfollows,
SNMPActive:tickittoactiveSNMPfeature.
ContactInfo:setthecontactinfohere
Location:setroutersinstallationaddress.
User:setpublicname
Host/Lan:setthenetworkrangetovisittherouterviaSNMP,defaultwesetallas0.0.0.0./0
Writable:tickittoenableit.
SecurityMode:choosethecorrectone,onlyforSNMPV3version.
Authentication:choosethecorrectone,onlyforSNMPV3version.
Encryption:choosethecorrectone,onlyforSNMPV3version.
AuthenticationPassword:fillintherightone.
EncryptionPassword:fillintherightone.
ClickApplybuttonandreboottherouter.
HerelistthemostimportantOID:
1.3.6.1.4.1.2021.255.4.1.2.9.103.101.116.95.109.111.100.101.109.1
(readmodulemodemmodel)
1.3.6.1.4.1.2021.255.4.1.2.10.103.101.116.95.117.112.116.105.109.101.1
(systemrunningtime)
1.3.6.1.4.1.2021.255.4.1.2.12.103.101.116.95.109.101.109.95.102.114.101.101.1
(memorycapacity)
1.3.6.1.4.1.2021.255.4.1.2.15.103.101.116.95.99.101.108.108.95.115.116.97.116.117.115.1
(3Gnetworkstatus)
1.3.6.1.4.1.2021.255.4.1.2.15.103.101.116.95.108.50.116.112.95.115.116.97.116.117.115.1
(pptpstatus)
1.3.6.1.4.1.2021.255.4.1.2.15.103.101.116.95.112.112.116.112.95.115.116.97.116.117.115.1
(l2tpstatus)
Listclientsidespictureasfollows,
3. FAQProblemsolving
3.1OpenDeviceError
Withthiserror,mostoftimethemoduleinsidetherouterisloosen.Pleasetrytofastenit.
3.2ReadError
Withthiserror,itindicatesthesimcardisnotwelltouchedwithsimcardslot.Trytocheckthe
simcardisrightput.Trytoscrapthesimcardslotandmakeitclean.
3.3SignalStrengthhasrightnumber,butcannotdialup
TrytochecktheWANportsettingiscorrect.
3.4SignalStrengthshows99
Hereitshows16,itmeanssignalisokay.Ifshows99,trytocheckthesimcardishasenough
balance.Orifthedatabusinessissupported.
3.5Theroutercannotberemotewebvisited
1)Defaulttherouterswebportis80.SomenetworkISPblockthe80ofincoming.Soconfirm
withyourISPwhichportcanbevisited.Oryoucanchangeotherporttotry,suchasport10000.
Refertochapter3.3.14.1.1Routerwebporttooperate.
2)CheckiftheroutersWANIPcanbepingthroughviathePC.
3.6Signalshows99butstillcanconnecttointernetandgetWANIP
Ourrouterbuiltindifferenttypesofmodeminside,somemodemcostthis.Butwillnotaffect
theuse.
3.7Routershowssimcardandnetworkinfo,butcannotconnecttointernet
CheckthesimcardiswithbalanceorlimitedservicebytheISP.
3.8DDNSnotworking
1)PleaseconfirmtheDDNSconfigurationiscorrect.
2)CheckiftherouterisonlineandgetIP,andcanvisitinternet.
3)CheckiftheWANIPfromsimcard(showsinthestatuspageoncetherouterisonline)isa
publicIPorprivacyIP,privacyIPwillmakeDDNSnowork.
3.9CannotConnectRouterviaRJ45LAN
1)PleasecheckifEthernetcableiscorrectlyconnected.
2)DoublecheckPCnetworkcardIPiscorrectconfigured.PleaserefertoChapter3.2
3)TrytodisablethePCnetworkcard,andreenableit.
4)ResettheProrouteH685.Poweronrouter,keeppressRSTbuttonuntil12seconds,and
thenreleaseit.ProrouteH685willautomaticallyloaddefault.
3.10CannotConnectProroutesWiFi
1)DoublecheckifthedevicesWiFiswitchison.
2)DoublecheckifthePROROUTEsWiFiison.
3)DoublecheckDeviceswirelessnetworkcardIPiscorrectconfigured.PleaserefertoChapter
3.2
4)TrytodisabletheDevicesnetworkcard,andreenableit.
3.11CanConnectPROROUTEWiFiviaManualIPbutcannotviaDHCP
1)TrytodisabletheDevicesnetworkcard,andreenableit.
3.12CannotgetCellWANIP
ProrouteH685getcellularWANIPonceitsonline.
IfnotgettheWANIP,theproblemmaybe:
Item.
Maycausedby
Solution
CellularWANportisnotright
configured
RefertoChapter3.3.3.1CellularWAN
configurationtosolveit.
SIMcardhasproblemfordata
businessornobalance
CheckthesimcardwiththeISPor
networkproviderorsimcardprovider.
Tryanotherworkingsimcard.
Nonetworksignal
Movetheroutertoanothersiteto
check.
VPNconfigurationiswrong
YoumayconfiguretheVPNinwrong
way.PleasechecktheWANport
configuration.
Cellularnetworkproblem
Sometimescellularnetworkmayget
problemorunstable.Trytomoveto
anothersitetotest.Ortrytotestwith
anotherISP/CarrierSIMcard
6
Modulemodemisdefeated
Sendbacktheunittofactoryforrepair
3.13Cannotpoweron
Solution:
1. Checkifthepoweradapterconnectorisloosefromtherouter.
2. Trytoreplaceapoweradapter.PROROUTEseriesrouteruses9V1Aor9V2Aor12V1Aor12V1Aor
12V2Apoweradapterwith2.5mmconnector
3. Routerhardwaredamaged.Sendbacktofactoryforcheckorrepair.
3.14Syslogshowsconnectscriptfailed
Problemmaybe:
Item.
Maycausedby
Solution
1
A.Checksimcarddatabusinessand
balance.
B.Getbalanceavailable
2.
A. sim card no data business,

orproblem;
B. sim card balance no
available;
WANAPNparameteriswrong
Networkunstableproblem
Trylater,ormovetoothernetworkto
try.
Modulemodeminsiderouter
settingwrongbyuncertain
operation
Tellthemodulemodemtype(marked
atthebackcoverofrouter)to
technicalsupportforhelp.
Modulemodeminsiderouter
onlysupport2Gor3Gonly
Needcontactsalesforreplacementor
repair
CheckAPNparameterofWANport,
thenmakeitcorrectandtry
3.15ProrouteH685isonline,butcannotvisitwebsite.
Problemmaybe:
Item.
Maycausedby
Solution
1
DNSproblem
ChecktheDNSserverofPROROUTEis
correct.TheDNSisfromtheISPonce
PROROUTEisonline.Sometimesthe
ISPnotgivetherightDNSserverIP,
youcantrytosetcorrectDNS
manuallyatyourPCorDevicenetwork
card.
2.
SIMcardbusinessproblem
CheckAPNparameterofWANport,
thenmakeitcorrectandtry.Double
confirmwiththeISP/Carrierifthesim
cardinfois100%correct.
Trytochangeanothersimcardtotry.
Signalistooweak
TooweaksignalmaycausealltheDNS
resolution fails. Try to get better
signal.
Networkistoobad
ContactISP/Carriertogetbetter
network
3.16Portforwardingnotworking
Question:Iconfiguretheportforwardingfeaturecorrectly,butstillnowork.
Answer:first,pleasechecktheportifblockbyyourISP/Carrier,becausesomeISP/Carrierblock
someportsforsecurityreason.
Forexample,thePROROUTEmgetsWANIP27.38.14.223.AndthePROROUTEswebportis80.
Sofromtheothernetwork,trytovisithttp://27.38.14.223:80ifcanbeokay.Ifnookay,it
meanstheISP/Carrierblocksthe10000port.ThencheckwithyourISP/Carrierwhichportsare
openforuse.Thenretrytheportforwardingfeature.
3.17SerialDTUpointtopointsolutionnotworking
Problem:TaketwoPROROUTE.BothsupportSerialtocellulargatewayfeature(DTUfeature).
Configureoneasclient,theotherasserver.Butnowork.
Answer:First,weconfirmthatthePROROUTEbothareonline,andtheserversIPispublicIP
thatcanbepingthroughfromothernetworks.
Second,weconfirmbothPROROUTEsDTUfeature(SerialtoCellularFeature)areworking.We
testanexampleasfollows,
PROROUTEDTUwithvodafoneSIMasclient(inGermany)ChinaTelecomasserver(InChina):
working
PROROUTEDTUwithvodafoneSIMasserver(inGermany)ChinaTelecomasclient(InChina):
working
PROROUTEDTUwithvodafoneSIMasclient(inGermany)PROROUTEDTUwithVodafone
SIMasserver(inGermany):noworking
ThisindicatesthetwoVodafoneSIMcardscannotcommunicateeachother.TheVodafoneISP
limitthetwointernalSIMcardscommunication.
Youhavetwowaystosolvetheproblem.
1)GetanotherSIMcardfromanotherISPtotest.
2)AsktheVodafoneISPtounlimittwoVodafoneSIM'scommunication.
3.18Cantopendevice/dev/ttyUSBx.
Problem:StatuspageshowsCantopendevice/dev/ttyUSBx.
Solution:
Step1)ProrouteH685WebInternetSettingsWAN,atCellModem,pleasechoose
AUTO_DETECTandclickApplybutton.
Step2)Ifstep1cannotsolvetheissue,trytoopenthecase,andscrapthemodulemodem
fingerprint,thenreinstallitintotheminiPCIeslot.AndtryStep1)again.
Step3)IftheissueisstillexistedafterStep1)andStep2),pleasecontactoursalesforreturnto
checkorrepair.
3.19PPTPison,butcannotbethroughtoPPTPServer
Issueandphenomenon:inwebstatuspage,thePPTPshowson,buttrytopingPPTPServer,
cannotgetthrough.
Solution:
1) trytocheckifthePPTPStatuskeeponinwebstatuspage.Ifsometimeson,andsometimes
down,pleasecheckthePPTPconfigurationiscorrect.
2) CheckifthePPTPServerassignedremoteLANwithProroutesLANIPnetworkrange.PROROUTE
defaultLANIPis192.168.8.1,andsubmaskis255.255.255.0.Sometimestheusersforgettoassign
remoteLANIP192.168.8.1forPPTPVPNServer.
IfthePPTPVPNServersremoteLANIPis192.168.1.0/24or192.168.0.0/24,andcannotbe
changed,pleasechangePROROUTELANIPfrom192.168.8.1to192.168.1.1or192.168.0.1,also
donotforgettomanuallychangethePROROUTEDefaultGatewayto192.168.1.1or192.168.0.1
meanwhile.
3)withthefollowingsteps,normallyitcansolvetheissue.Otherwise,pleasecontactELins
SalesorSupport.
TestSamples
4.1TwoPROROUTEmakeWiFihotspotandWiFiclient
HereweprovidesomepracticalexamplesofProroutesapplications
TaketwoProrouteH685s.OnewillbetheWiFiserver,theotherwillbetheWiFiClient.Wecall
themPROROUTEsandPROROUTEc
1. ConnectPCtothePROROUTEswithRJ45cable.
2. AtPROROUTEsandPROROUTEc,makesuretheDHCPserviceforbothroutersareworking.
AtPROROUTEs,
SelectGateway,andclickApply.
3. AtPROROUTEs,WirelessSettingsBasic,setNetworkName(SSID)as3GRouter(Herewe
recommendyouuse3GRoutertotestfirst)
AndwritedowntheFrequency(Channel)andExtensionChannel.asweshallusethisvalue
onthePROROUTEc.
5. AtPROROUTEs,InternetSettingsWANWANConnectionType:,chooseas3G,andclick
Apply.
6. TrytoconnectthePROROUTEsWiFiviayourLaptop/PC.Ifthisworks,thengotostep7.
7. ConnectPCwithPROROUTEcwithRJ45cable.
8. atPROROUTEc,OperationMode,chooseAPclient,andclickApply
9.AtProroutec,WirelessSettingsAPClientSSID,hereinputthecorrectone.Herethe
valueisfromtheProroutes.
10.atProroutec,
Frequency(Channel)andExtensionChannelshouldbethesameasPROROUTEs
11.AtProroutec,InternetSettingsWAN,settheWANconnectiontypeasDHCP(Auto
config),andclickApplybutton.
12.ThencheckProroutec,AdministrationStatus,ifitshowsOperationModeasAPclient
ModeandgetWANIPAddress,thatmeansthetestisworking.

4.2GPSfeature(ForversionwithGPSfeatureonly)
Note:thetestisasimulationtesttoapproveandshowthefeature.Pleasemakeitworksfor
yourapplication.
HerewerunaTCPservertoolastheGPSTCPserver.
Step1:configuretheGPSfeatureoftherouter.
Step2:runtheTCPservertool.
Createserver,hereourserverisalocalnetworkPCwithIP192.168.1.102andport10001.
AndwemakeaDMZorNATforthisIPandportfromthelocalrouterconnectedtointernetwith
IP27.38.13.57.
IntherouterGPSconfiguration,wefillin27.38.13.57andport10001.
Oncethelinkisokay,itwillshowthefollowingscreen.Iftherouterdoesntgetthesatellite,it
appearsandupdatestheGPSmoduleinfofromtheroutertotheTCPGPSserver.
Picture:Feedbackstringifnotgetthesatellite.
Iftheroutergetsthesatellite,itappearsandupdatestheGPSmoduleinfofromtherouterto
theTCPGPSserverwiththefollowingstringformat.

Picture:Feedbackstringifgetsthesatellite.
4.3PortForwarding(NAT,NAPT)test
Note:thetestissimulationonly.Pleaseensureitworksinyourapplication.
Note:
Question:Iconfiguredtheportforwardingfeaturecorrectly,butstillnotworking.
Answer:PleaseaskiftheportisblockedbyyourISP,someISPsblockcertainportsforsecurity
reasons.
Forexample,theProroutegetsWANIP27.38.14.223.AndtheProroutesdefaultwebportis80.
Sofromtheothernetwork,trytovisithttp://27.38.14.223:80Ifnotokay,itmeanstheISP
blocks80port.ThencheckwithyourISPwhichportsareopenforuse.Thenretrytheport
forwardingfeature.
Step1)PutProrouteonline.
Step2)configuretheportforwardingfeatureforProrouteH685
ClickApplyButtontofinishthesetting.Itwillshowtheresultinthefollowingpicture.
Step3)HerewetakeaPCtobeusedasaTCPserver/RemoteDevice.
ConnectthePCtoProrouteH685LANportviaRJ45cable.AnditgetsanIP10.10.10.100.
AtthePC,runTCP&UDP_debugsoftware
Firstly,clickServerMode,andCreateServer,
Secondly,fillintheparameterslikethis.TheLocalIPisthePCsIPfromProrouteH685.The
LocalPortistheportofthePCwhichwillbemapped.ClickCreateButtontofinish.
Choosethecreatedserver,andclickStartServer.Itwillshowthefollowingwindows.
Step4)herewetakeanotherPCtobeasaTCPclient.
ThisPCisconnectedtotheinternetviaanothernetwork.RunTCPUDP_debugsoftwaretool,
chooseClientMode,
andclickCreateConn,
Type:chooseTCP,DestIP:fillintheProrouteH685sWANIP(hereis113.115.141.126),Port:
8000(Thisportisexternalportformappedport10001).ClickCreatebuttontofinish.
ThenchecktheDestIP,DestPortandType,andclickConnectbuttontolink.

Oncethelinkisdone,attheServerPCsside,itshowsthefollowingpicture,whichindicatesthe
linkiscreated.
Step5)Testthelinkforsendingandreceiving
AtclientPC,typetestfromclienttoserver,andclickSendbutton.
AttheserverPC,itwillreceivetheinfotheclientPC.
AtServerPC,typereplyfromservertoclient,andclickSendbutton.
AttheclientPCside,itwillreceivetherelatedinfofromserverPCside.
Withthisresult,itindicatestheportforwardingisworking.
4.4RemoteWebLogin
Step1)PutProrouteH685onlineandgetapublicWANIP.
HeretheProrouteH685getsWANIPof172.30.67.227,whichisnotapublicIP,andcannotbe
pingtestedviathetestPC.SowecannotmaketheremoteconnectiontotheProrouteH685
web.
GetapublicIPforProrouteH685first.anduseSIMcardtotest.
Step2)MakesuretheRemoteManagementfeatureisactivated.

Step3)atthetestPC,opentheIE,andinputhttp://183.43.55.249:80toentertheProroute
PROROUTEssweb.
Notes:
1)TheProrouteH685sswebportdefaultis80.SomeISPblocktheport80becauseofsome
security.ThenpleaseconfirmtheISPhastheopenedport,andchangethewebportfor
PROROUTErouterbeforeremotevisiting.
PleaserefertoChapter3.3.14.1.1Routerwebporttochangethewebport.
2)IfyoucannotgetafixedpublicWANIP,youcanuseProrouteH685ssDDNSfeature.Referto
chapter3.3.14.1.3DDNSsettingstoconfigure.
Thenyoucaninputhttp://ddns:porttovisittheProrouteH685sswebport.
4.5WANRJ45Static(fixedIP)andCellularFailOverbackupredundancy
PleaseconnecttheRJ45WANportandtheupperRouterLANRJ45portviaRJ45cable.The
PROROUTEWANLEDshouldbeon.
Step1)logintotheProrouteH685web.
Step2)InternetSettingsRouteFailOver
Active/Pasive:tickit
BackToPrimaryWANWhenPossible:tickit(ifyouactivatethis,therouterwillautomatically
switchtoprimarymainlinefromsecondarylineifprimarymainlineresumetowork.Ifyou
dontactivatethis,therouterwillkeepworkinginsecondarylineifprimarylinefails.)
RouterPriority:YoucanselectmainlineandsecondarylineforCellularandWANRJ45
STATIC/DHCP/PPPoE
Forexample,herewesetCellularassecondaryline,andWANRJ45STATICasmainline.Then
chooseasthepictureabove.
CheckCount:fillinthenumberyouwanttocheckthelineavailabledetection.
CheckingMethod:fillinapublicIPaddressthatcanbepingthrough.
Withtheaboveconfiguration,therouterwilltrytopingIP74.125.71.138andifcannotconnect
in3attemptscontinuously,itwillswitchtothesecondaryline.
Step3)InternetSettingsWANWANConnectionTypeCell.
ConfiguretheCellWANparameters.
PleasemakesurePROROUTECellnetworkisonlineafterthisconfiguration.Otherwisethefail
overfeaturewillnotworkinredundancy
Step4)InternetSettingsWANWANConnectionTypeSTATIC(fixedIP)
ConfiguretheSTATIC(fixedIP),
IPAddress:fillintheassignedfixedLANIPaddressfromtheupperrouterforPROROUTE.Here
ourupperroutercanassignafixedLANIP192.168.1.128forPROROUTE.
SubnetMask:theupperrouterssubnetmask.
DefaultGateway:fillinthedefaultgateway.Herethedefaultgatewayis192.168.1.1ofupper
router.
PrimaryDNSServer:fillinaallocatedDNSserver
SecondaryDNSServer:fillinaallocatedDNSserver.
Notes:DonotforgettoclicktheApplybutton.
Step5)TheProrouteH685willautomaticallyrebootandtrytoconnecttheSTATICWANRJ45as
mainline.Ifmainlinefailed,itwillswitchtoCellassecondaryline.AndifSTATICWANRJ45
resumetowork,itwillswitchfromCelllinetoSTATICWANRJ45line.
ThefollowingpageindicatedtheStaticfixedIPisworking.
OncetheStatic(fixedIP)fails,PROROUTEwillswitchtocellularautomaticallyasfollows,
4.6WANRJ45DHCPandCellularFailOverbackupredundancy
PleaseconnecttheRJ45WANportandtheupperRouterLANRJ45portviaRJ45cable.The
Active/Passive:select
BackToPrimaryWANWhenPossible:selectoption(ifyouactivatethis,therouterwill
automaticallyswitchtoprimarymainlinefromsecondarylineiftheprimarymainlineresumes.
Ifyoudontactivatethis,therouterwillkeepworkingonthesecondarylineifprimarylinefails.)
STATIC/DHCP/PPPoE
Forexample,herewesetCellularassecondaryline,andWANRJ45DHCPasmainline.Then
configureasthepictureabove.
CheckCount:fillinthenumberoftimeyouwanttocheckthelineisavailable.
CheckingMethod:fillinapublicIPaddressthatcanbepingtested.
for3timescontinuously,itwillswitchtosecondaryline.
PleasemakesurePROROUTEisCellonlineafterthisconfiguration.Otherwisethefailover
featurewillnotworkinredundancy

Step4)InternetSettingsWANWANConnectionTypeDHCP(Autoconfig)
ChooseDHCP(Autoconfig)atWANConnectionType,andclickApplybutton
Notes:DonotforgettoclickApplybutton.
Step5)TheProrouteH685willautomaticallyrebootandtrytoconnecttheDHCPWANRJ45as
mainline.Ifmainlinefails,itwillswitchtoCellassecondaryline.AndifDHCPWANRJ45
resumes,itwillswitchfromCelllinetoDHCPWANRJ45line.
ThefollowingpageindicatedtheDHCPisworking.
OncetheDHCP(Autoconfig)isfailed,PROROUTEwillswitchtocellularautomaticallyasfollows,
Notes:iftheDHCPcannotgetWANIPAddress,pleaseLoadDefaultforProrouteH685to
retry.
4.7WANRJ45PPPoEandCellularFailOverbackupredundancy
PleaseconnecttheRJ45WANportandtheADSLmodemRJ45portviaRJ45cable.The

Active/Pasive:tickit
BackToPrimaryWANWhenPossible:tickit(ifyouactivatethis,therouterwillautomatically
switchtotheprimarymainlinefromsecondarylineiftheprimarymainlineresumes.Ifyou
dontactivatethis,therouterwillkeepworkingonthesecondarylineiftheprimarylinefails.)
STATIC/DHCP/PPPoE
Forexample,herewesetCellularassecondaryline,andWANRJ45PPPOEasmainline.Then
configureasperthepictureabove.
CheckCount:fillinthenumberoftimeyouwanttocheckthelineavailabledetection.
CheckingMethod:fillinapublicIPaddressthatcanbepingthrough.
3timescontinuously,itwillswitchtosecondaryline.
PleasemakesurePROROUTEisCellonlineafterthisconfiguration.Otherwisethefailover
featurewillnotworkinredundancy

Step4)InternetSettingsWANWANConnectionTypePPPoE(ADSL)
FillinthecorrectparametersforxDSL.
Notes:DonotforgettoclickApplybutton.
Step5)TheProrouteH685willautomaticallyrebootandtrytoconnecttheWANRJ45PPPoEas
mainline.Ifmainlinefails,itwillswitchtoCellassecondaryline.AndifWANRJ45PPPoE
resumes,itwillswitchfromCelllinetoWANRJ45PPPoEline.
ThefollowingpageindicatedthePPPoEisworking.
OncethePPPoE(ADSL)isfailed,PROROUTEwillswitchtocellularautomaticallyasfollows,
4.8SMSReboot/CellUP/CellDowncontrol
Step1)followChapter3.3.9toconfiguretheSMSfeature.Weconfigureitasfollows,
Step2)forEVDOversion,pleasekeepyourUIMCardcangetCDMA1xnetworkalso,otherwise
theroutercannotsupportSMSfeaturebecauseSMScannotworkonEVDOnetworkbuton
CDMA1xnetwork.
ForWCDMA/GSM/WLTE,ithasnolimitation.
Step3)CELLDOWNcontroltest
Sendcelldownfromsendsphonenumber(hereis13798257916).IntheSystemLogofthe
router,youcanfindthesimilarinfo"receivedindex=0msg(celldown)from(13798257916)!"
TheRouterCELLwillbeoffline,andWANIPwillbenoneasfollowedstatus.
Step4)CELLUPcontroltest
Fromsendersphonenumber13798257916,send"cellup"toroutersim/uimcardnumber.At
therouter"SystemLog",thereisinfosimilar"receivedindex=0msg(cellup)from
(13798257916)".Theroutercellwilldialuptoconnect.
Step5)CELLSTATUSchecktest
Fromsendersphonenumber13798257916,send"cellstatus"toroutersimcardnumber.Atthe
router"SystemLog",thereisinfosimilar"receivedindex=0msg(cellstatus)from
(13798257916)!".TherouterwillfeedbacktheCELLSTATUStosendersphonenumber
13798257916.At13798257916,wewillgetmessageofRouterSN:086412090002
cell_link_up.
4.9LANIPmodification
ChangeRoutersLANIPmeanschangingitsgatewayIP.
Step1)gotoRouterWebInternetSettingsLAN
Step2)modifytheIPaddress
Step3)modifytheDefaultGatewaytoreflecttheIPAddress,thenclickApplybutton.
4.10PPTPclientconnection
PPTPServersInfo:
PPTPServerIP:190.54.34.131
Username:vpnuser
Password:tekrem9876
RemoteLAN/Mask:192.168.130.0/24
PPTPServersAssignedNetwork:192.168.8.0/24(IfyourPPTPServerisnotAssignedtoProroute
PROROUTEsIPnetworkrange,thePPTPcanconnectbutcannotsenddatathrough.Alsoyou
canchangePROROUTELANIPintothePPTPserversassignednetworksuchas192.168.0.1or
192.168.1.1,etc.)
Step1)PuttheProrouteonline.
Step2)FillinthePPTPparametersasfollows,

Step3)checkifthePPTPisconnected.
RouterWebStatus,
Step4)TrytocheckifcanconnectwithPPTPServer.
Notes:
1)IfthePPTPcannotthroughbetweenclientandserver,pleasecheckiftheMPPEconfiguration
ismatchedwithPPTPserverornot.
2)NormallyPPTPserverhasroutefor192.168.1.1/24or192.168.0.1/24.PleasecheckthePPTP
serverhastherouteof192.168.8.0/24ifyourH820routeriswithIP192.168.8.1
1)
2)
3)
4)
4.11IPSecsample
Preparationbeforetesting:
TaketwoProrouteH685,oneforIPSecServer,theotherisforIPSecclient.Forformalapplication,it
isrecommendtouseCISCOVPNRouterforServer,andProrouteRouterforClient.
WeconfigureServerRoutergatewayLANIPas192.168.8.1,andClientRoutergatewayLANIPas
192.168.9.1.Pleaserefertothemanualchapter
MakeServerRouterandClientRouterarebothonline.HereweuseCellconnectionforbothrouters.
Sampletopologyisasfollows,
IPSecServerSide
Step1)ActivatetheServerRoutertobeonline.
Step2)FillintheIPSecparametersasfollows,

AndAdvanceasfollows,
ClickApplybutton.
Step3)ActivetheconfiguredIPsecprofile.Selecttheprofile,clickEnablebutton,thenitwill
showActiveatActiveStatus.
IPSecClientSide
Step1)PuttheClientRouteronline.
Step2)FillintheIPSecparametersasfollows,

AndAdvanceasfollows,

Step3)ActivetheconfiguredIPsecprofile.Selecttheprofile,clickEnablebutton,thenitwill
showActiveatActiveStatus.
AftersettingsforServerRouterandClientRouter,theIPsecwillstarttoconnectautomatically.
ForClientSide,itwilldisplaythefollowingstatus,

ForServerSide,itwilldisplaythefollowingsatus,
TestResult:
TrytopingfromClienttoServer,andfromServertoClient.Apositiveresponseinthecommand
promptwindowindicatessuccessfuloperation.

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ProrouteH6853Gand4GRouter

The Proroute H685has2optionsforconnectingapowersupply,viathemains

DB9 Serial port (RS485 or

Ethernet connection abnormal

VPN tunnel set-up

System set-up normally

Data transmission on WAN

WAN connection abnormal or not active

No signal, or signal checking is not ready

A. sim card no data business,

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