Poor CSSR:

Checks:
1. Alarms / Availability Problems
2. Poor Immediate Assignment Success Rate
3. Poor TCH Assignment Success Rate
4. High Call Drops on the SDCCH
Follow Up:
1. Alarms / Availability Problems
a. Identify the exact alarm (transmission, hardware, configuration)
b. Escalate to BSS team / Customer for resolution.
c. Track resolution process and monitor performance.
2. Poor Immediate Assignment Success Rate:
a. Check for Interference which could affect the Random access request
phase when the MS request for an SDCCH channel. If interference exists:
i. Check frequency plan for Co-Channel / Adjacent Channel Interference
and replan if necessary.
ii. Do a drive test to check for external source of interference and isolate.
b. Check for SDCCH congestion which would determine if an SDCCH is
available after the random access request is accepted. If SDCCH
congestion exists, check for the main source of SDCCH traffic:
i. Location Updates: Increase Cell Reselection Hysterisis or re-plan
Location Area.
ii. Check whether the settings of related timers (such as T3101, T3122,
T3212, and T3111) are reasonable
iii. Regular Signaling Traffic: Configure additional SDCCH or enable
Dynamic SDCCH on Cell
c. Check for number of immediate assignment failures due to T3101 timer
expiry after the BSC sends an Immediate Assignment Command to the
MS. If timer expiry counts are high, consider increasing the configured
value of the T3101 timer.
d. Check TA distribution statistics to confirm whether the cell is
Overshooting. Cell coverage should not be excessively greater than the
inter-site distance. If cell is overshooting:
i. Perform physical optimization on the cell to reduce coverage (downtilt,
azimuth change)
ii. Limit the coverage of the cell by reducing the configured MaxTA.
e. Check the following Parameters for correctness:
i. Minimum Access RXLEV: This parameter specifies the minimum
receive level of an MS to access the BSS. Increase in this value
guarantees that the MS would have a very good signal level before
accessing the network thereby increasing the immediate assignment
success rate BUT this would also decease traffic and could increase the
dropped call rate of the cell.
ii. RACH Min. Access Level: If the level with which the BTS receives the
Random Access Burst from the MS is smaller than this parameter, the
BTS regards this access as an invalid one and no decoding is performed.
This would ensure that the BTS can receive (or hear) the MS very
clearly before allowing it access the network.
iii. TRX Power: If the configured power level on BCCH TRX is higher than
that on the Non-BCCH TRX, a coverage difference would exist between
BCCH TRX and non-BCCH TRX leading to immediate assignment failures.
3. Poor TCH Assignment Success Rate

a. Check for Interference, following the same steps highlighted in 2a.

above.
b. Check for TCH Congestion which would mean there are insufficient
Traffic Channels on the cell for assignment. If TCH congestion exists:
i. Reduce the TCH Busy Threshold to increase the number of Half Rate
TCH on the cell and increase capacity.
ii. Check if too many static PDCH is configured on the cells, which would
decrease the number of available TCH channel for voice.
iii. Check if the TCH Rate Adjust Allow flag on the TRX is set to YES to
enable the TRX performs Half-Rate.
iv. Perform load balancing to surrounding cells by adjusting the Cell
Reselection Offset (CRO).
c. For cells with multiple antenna, ensure that the azimuth of all antenna
belonging to the same cell point in the same direction. Also ensure that
the downtilt (mechanical / electrical tilt) on the antenna carrying the
BCCH-TRX / SDCCH-TRX is not less the downtilt on the antenna carrying
the TCH-TRX
d. For Co-BCCH cells, check for swapped sectors on the 900Band and the
1800Band. Also check that non-compatible Tower Mounted Amplifiers is
not installed on site as it could reduce the coverage of the 1800Band
which carries most of the TCH.
e. Check the following Parameters for correctness
i. T3107 (Timer for the ASS CMP message): This parameter should not be
set too short. If it is set too low, the timer may expire before the
assignment is completed, thus leading to assignment failures.
ii. T3103A (Timer for the HO CMP message): This parameter should not be
set too long. If it is set too great, the TCH resources may be wasted,
thus leading to assignment failures.
iii. Speech Version: this parameter value should be consistent on the BSC
and MSC side.
iv. TRX Power: Check that the configured power on the BCCH-TRX and the
SDCCH-TRX is less than or equal to the power configured on the TCHTRX.
v.
f.
4.