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The Socio-Cultural

Embeddedness of
Individuals’ Ethical
Reasoning in Organizations Linda Thorne
(Cross-cultural Ethics) Susan Bartholomew Saunders

ABSTRACT. While models of business ethics differences affect individuals’ ethical reasoning
increasingly recognize that ethical behavior varies (MacDonald, 2000). Research shows that indi-
cross-culturally, scant attention has been given to viduals from diverse cultures differ in their
understanding how culture affects the ethical rea- sensitivity to ethical situations (Cohen, Pant and
soning process that predicates individuals’ ethical Sharp, 1992), perceptions (Dubinsky, Jolson,
actions. To address this gap, this paper illustrates how
Kotabe and Lim, 1991; Jackson and Artola,
culture may affect the various components of indi-
viduals’ ethical reasoning by integrating findings from
1997), ethical values, and ethical behaviors
the cross-cultural management literature with cogni- (Becker and Fritzche, 1987; Izraeli, 1998;
tive-developmental perspective. Implications for future Lysonski and Gaidis, 1991). However, scant
research and transnational organizations are discussed. attention has been given to understanding how
culture affects the ethical reasoning process that
KEY WORDS: cognitive-developmental, cross- predicates ethical behavior.
culture, decision-making, ethical reasoning, ethics To address this gap, this paper illustrates how
culture may affect the various components of
individuals’ ethical reasoning process. The focus
In an increasingly global business environment, of this paper is on the differential effect of
one of the central challenges facing firms is how culture, as defined as the difference in the value
to balance the desire for standardized global structure of individuals belonging to a particular
policies, with appropriate consideration of the society, on individuals’ ethical reasoning process.
specific norms of various cultural contexts This paper recognizes the importance of envi-
(Bartlett and Ghoshal, 1998; Enderle, 1997). ronmental and contextual factors on individuals’
Different cultural backgrounds lead to different ethical reasoning (cf., Ford and Richardson,
ways of perceiving the world and cultural 1994; Jones, 1991; Trevino, 1985); however, it
is argued that given an organizational environ-
ment, individuals’ ethical reasoning may vary
Dr. Linda Thorne is an Associate Professor at the Schulich depending upon cultural background. This
School of Business, York University. She is the author understanding of how individuals’ ethical
of 13 publications accepted in referred journals including
reasoning may vary according to cultural back-
Contemporary Accounting Research, Behavioral
Research in Accounting, Journal of Business ground is important if transnational corporations
Ethics, and Research on Accounting Ethics. wish to inculcate ethical core values throughout
Dr. Susan Bartholomew Saunders is an Assistant Professor their organization (Desai and Rittenburg, 1997;
in the Faculty of Business, University of Alberta. Her Robin and Reidenback, 1987).
thesis examined cross-cultural factors that influence the The concept of culture may generally be
biotechnology industry globally. defined as the shared beliefs and symbols of a

Journal of Business Ethics 35: 1–14, 2002.


© 2002 Kluwer Academic Publishers. Printed in the Netherlands.
2 Linda Thorne and Susan Bartholomew Saunders

group of individuals (McDonald, 2000). The Rest’s model of moral action


concept of culture is often distinct from that of
the concept of nation as several cultures may exist This paper uses Rest’s Model of Moral Action
within one nation (e.g., in Canada there is a (1979, 1994) to describe the four components
French-speaking and an English-speaking sub- of individuals’ ethical reasoning process. Rest’s
culture) and a culture may cross national bound- Model of Moral Action is based upon a cogni-
aries (e.g., the gypsies of Eastern Europe) (Bhagat tive-developmental perspective, which defines
and McQuaid, 1982). However, Adler (1997, morality as an individual’s cognitive conception
p. 40) observes that “national boundaries are of what is “good or right”. According to cogni-
implicitly accepted as operational definitions of tive-developmental theory, an individual’s cog-
culturally distinct units” in cross-cultural man- nitive conception of morality progresses through
agement research. To attempt to address the a series of developmental levels in reaching
potential limitation associated with the use of maturity.
nation as a surrogate for culture, we specifically The cognitive-developmental approach has
consider how the various components of the been successfully used in applied research to
ethical reasoning process vary according to the provide insight into factors that influence indi-
structural elements of culture as defined by viduals’ ethical actions in the workplace (e.g.,
Hofstede (1991) and Hampden-Turner and Ford and Richardson, 1994; Ferrell and Gresham,
Trompenaars (1993). Nonetheless, to illustrate 1985; Jones, 1991; Robertson and Ross, 1995;
how culture may affect particular components of Trevino, 1986). Although some have criticized
individuals’ ethical reasoning process, we draw the cognitive-developmental perspective as being
upon empirical research that may rely upon oper- inapplicable across gender and culture (e.g.,
ational definitions of nation as a distinct cultural Gilligan, 1982; Simpson, 1974), this criticism has
entity (e.g., Lee and Sirgy, 1999; Lu, Rose and not been empirically substantiated (Rest, 1983;
Blodgett, 1999; Murphy, 1999; Woolliams and Rest et al., 1998; Nisan and Kohlberg, 1982;
Trompenaars, 1998). Snarey, 1985). Rest et al. (1986) and Snarey
This paper explicitly relates the findings (1985) conclude the empirical evidence is over-
from the cross-cultural management literature whelming is support of the existence of a general
(Hofstede, 1980, 1991; Hampden-Turner and developmental trend in ethical cognitive capa-
Trompenaars, 1993) with an applied cognitive bility across cultures. Rest’s Model of Moral
developmental perspective to ethical reasoning Action describes four components of the ethical
(Rest, 1979, 1994). Accordingly, this paper is reasoning process, each involving a psychological
organized as follows. First, we briefly introduce process and outcome, which lead to an indi-
Rest’s (1994) four component model of the vidual’s ethical action. These four components
ethical reasoning process. Next, we investigate are summarized in Table I.
the different structural dimensions of culture as Ethical sensitivity initiates the ethical reasoning
identified by Hofstede (1991) and his colleagues process through the identification of an ethical
and Hampden-Turner and Trompenaars (1993) dilemma. Ethical sensitivity reflects an awareness
to develop an integrated understanding of the that the resolution of a particular dilemma may
dimensions of culture as described by these affect the welfare of others (Rest, 1994). Once
research teams. The third section of the paper an ethical dilemma has been identified, individ-
discusses how culture may influence the four uals enter a process of prescriptive reasoning in
different components of the ethical reasoning which they evaluate the ideal outcomes that
process. In the final section, implications for the ought to occur in a given situation (Kohlberg,
policies and practices of transnational corpora- 1969, 1976; Rest, 1979). The outcome of an
tions and for future research are considered. individual’s prescriptive reasoning process is a
prescriptive judgment of what ought to be done to
resolve an ethical dilemma (Rawls, 1971). Next,
an individual deliberates on the formulation of
The Socio-Cultural Embeddedness of Individuals’ Ethical Reasoning in Organizations 3

TABLE I
Rest’s (1994) model of the ethical decision-making process

Psychological process Outcome

1. Ethical Sensitivity Identification of an ethical dilemma


2. Prescriptive Reasoning Prescriptive judgment of the ideal solution to the ethical dilemma
3. Deliberative Reasoning Intention to act.
4. Ethical Character Ethical action or behavior.

his or her intention to act on an ethical dilemma. influence individuals’ ethical reasoning (i.e. Desai
Deliberative reasoning involves a value assessment and Rittenburg, 1997; Ferrell and Gresham,
of the “ethical” choice versus other decision 1985; Hunt and Vitell, 1992; Vitell et al., 1993).
alternatives. Finally, an individual’s ethical action is Nevertheless, how particular components of
a function of one’s deliberative choice and individuals’ ethical reasoning process are influ-
personal characteristics, such as ego strength and enced by culture has been explicitly considered
locus of control (Rest, 1994; Trevino, 1986). For only by Vitell et al. (1993). Vitell et al. (1993)
example, a weak-willed person may choose to act describe how culture differentially affects indi-
in a given manner, but is unable to follow viduals’ formation of teleological and deonto-
through in the decision choice due to lack of logical norms; hence, individuals’ prescriptive
ethical character. reasoning. Vitell et al.’s model, however, does not
Rest’s (1994) model and prior research in specify the effect of cultural variation on other
ethical decision-making ( Jaccard and Wan, 1986; key components of individuals’ ethical reasoning
Macdonald, 2000) suggest that the ethical nor does it go beyond the dimensions of culture
reasoning process is universal across cultures. as identified by Hofstede (1980) and his col-
However, it does not necessarily follow that the leagues. This paper continues the work initiated
components of individuals’ ethical reasoning by Vitell et al. by using an integrated framework
process are culture-free. Macdonald (2000) argues of cultural dimensions to consider the influence
that the circumstance that activate and affect the of culture on all four components of the ethical
ethical reasoning process may differ across reasoning process. The framework is summarized
cultures. Accordingly, the objective of this paper in Table II.
is to demonstrate that like other environmental Although the most influential of the work
and contextual factors (cf., Ford and Richardson, identifying cross-cultural dimensions are those
1994; Jones, 1991; Trevino, 1985), culture may of Hofstede (1980, 1991) and Hofstede and
influence every component of individuals’ ethical Bond (1988), other more recent and compre-
reasoning. In so doing, this paper explores the hensive work is that of Hampden-Turner and
influence of culture on all four components of Trompenaars (1993). This study uses two dif-
individuals’ ethical reasoning as described by ferent models of culture clustering developed
Rest’s Model (1994) to expand our knowledge by comparative management research teams
of the pervasive influence of culture on individ- (Hofstede, 1980, 1991; Hampden-Turner and
uals’ ethical reasoning. Trompenaars, 1993) to develop an integrated
framework of cross-cultural dimensions. Both
models provide a systematic, empirically founded
Integrated dimensions of culture basis on which some central differences in culture
may be defined. Accordingly, we briefly compare
Previous ethics research has generally relied upon and contrast the cultural dimensions as presented
Hofstede’s (1980, 1991) work to capture the by Hofstede (1981) and Hampden-Turner and
various structural dimensions of culture that may Trompenaars (1993) in the development of an
4 Linda Thorne and Susan Bartholomew Saunders

TABLE II
Integrated framework of the dimensions of national culture

Dimension, source Definition Illustrative example

Individualism/collectivism, The degree of integration Individualists tend to believe that personal


Hofstede (1980); between members of society interests are more important than group
Hampden-Turner and and the relative value of interests are. In contrast, collectivists value
Trompenaars (1993). individual over collective group interests, reciprocation of favors, a
needs. sense of belonging and respect for tradition.
Power distance, The degree to which an Individuals with high power distance perceive
Hofstede (1980); unequal distribution of that superiors are entitled to special privileges.
Equality/hierarchy, power is accepted in society. In contrast, individuals with low power
Hampden-Turner and distance are more likely to prefer democratic
Trompenaars (1993). participation.
Uncertainty avoidance, The degree to which a Individuals with high uncertainty avoidance
Hofstede (1980). society’s members tolerate feel a need for written rules and procedures
ambiguity or uncertainty. and are intolerant of deviations from these rules.
In contrast, individuals with low uncertainty
avoidance are less concerned with codified
rules.
Masculinity/femininity, The relative emphasis in Masculine individuals are interested in material
Hofstede (1980). society on achievement and success whereas feminine individuals are more
accomplishment vs. overall concerned with human relationships.
quality of life.
Universalism/particularism, The relative emphasis in Universal individuals would tend to apply “the
Hampden-Turner and society on rules of wide golden rule” to all situations/others whereas
Trompenaars (1993). generality vs. consideration particularistic individuals recognize obligations
of special exceptions. to special relationships and particular
circumstances.
Analysis/integration, The relative emphasis of High-integrated individuals tend to consider
Hampden-Turner society’s members to consider factors and implications beyond a specific
and Trompenaars (1993). organizations or event in domain, whereas high analysis individuals
terms of separable parts vs. tend to focus on a specific domain or realm.
consideration of the whole.
Achievement/ascription, The relative emphasis in In an achievement culture, your status is based
Hampden-Turner and society on achieved status vs. upon what you have accomplished. In contrast,
Trompenaars (1993). ascribed status (e.g. by role, in an ascription culture, your status is a function
age, class etc.). of your position in society and at birth.
Orientation toward The relative emphasis of When the source of motivation/values are the
the environment, society’s members on sources external environment, individuals strive to
Hampden-Turner and of motivation and values remain in harmony with their environment.
Trompenaars (1993). stemming internally from In contrast, when the source of motivation/
the individual versus the values are “internal,” individuals attempt to
external environment. control their environment.
Confucian dynamism, The relative emphasis in High Confucian dynamism individuals
Hofstede (1980); society on others’ perceptions are more concerned with social norms,
Orientation towards time, and viewing events along “saving face” and time along a continuum
Hampden-Turner and a time continuum (i.e., including the past, present and future
Trompenaars (1993). short-term vs. long-term). (Schwartz, 1992).
The Socio-Cultural Embeddedness of Individuals’ Ethical Reasoning in Organizations 5

integrated framework that describes the dimen- those discussed above: universalism/particularism;
sions by which individuals’ value structure may analysis/integration; achievement/ascription; and,
vary cross-culturally. orientation toward the environment. Universalism/
Hofstede (1981) and Hofstede and Bond particularism is the relative emphasis a society has
(1988) identify and describe five dimensions of on rules of wide generality versus consideration
culture: individualism/collectivism; power distance; of special exceptions. Analysis/integration is the
uncertainty avoidance; masculinity/femininity and, relative emphasis individuals in a society use to
Confucian dynamism. Individualism/collectivism consider events in terms of separable parts versus
describes the degree of integration between consideration of the whole. Achievement/ascription
members of society and the relative emphasis on is the relative emphasis a society has on achieved
individual needs over the needs of the commu- status versus ascribed status (i.e., role, age, and
nity. Power distance describes the degree to which class distinctions). Finally, orientation toward the
an unequal distribution of power is accepted in environment is the relative emphasis a society
society. Uncertainty avoidance characterizes the places on individuals’ inner direction versus
degree to which a society’s members tolerate (control over the environment) versus outer
ambiguity and uncertainty. Masculinity/femininity direction (being controlled by one’s environ-
is the relative emphasis a society places on ment). Accordingly, we will include these in our
achievement versus overall quality of life. Finally, framework as separate dimensions.
Confucian dynamism reflects the degree to which As shown in Table II, the integrated frame-
a society takes a long-term versus a short-term work of culture in this paper consists of the nine
orientation in life. specific dimensions: 1) individualism/collectivism;
Hampden-Turner and Trompenaars (1993) 2) power distance; 3) uncertainty avoidance; 4) mas-
identify and describe seven dimensions of culture: culinity/femininity; 5) orientation toward time; 6) uni-
individualism/collectivism; equality/hierarchy; orien- versalism/particularism; 7) analysis/integration; 8)
tation toward time; analysis/integration; achieve- achievement/ascription; and, 9) orientation toward the
ment/ascription; universalism/particularism; and, environment.
orientation toward the environment. The first three
of Hampden-Turner and Trompenaars dimen-
sions listed above are conceptually similar to three The influence of culture on individuals’
of the dimensions from Hofstede (1980) and ethical reasoning
Hofstede and Bond (1988). First, similar to
Hofstede’s individualism/collectivism dimension, This section discusses how each of the four com-
Hampden-Turner and Trompenaars’ (1993) ponent of individuals’ ethical reasoning, as
dimension of individualism/collectivism describes described by Rest’s Model, is influenced by
the degree of integration between members of several dimensions of culture as described in
society and the relative value of individual over Table II. For each component, we draw links to
collective needs. Second, similar to Hofstede’s the cross-cultural and comparative management
(1980) power distance dimension, Hampden- literature where empirical evidence suggests a
Turner and Trompenaars’ equality/hierarchy relationship between a particular cultural
dimension describes the degree to which a dimension and the particular component of
society accepts an unequal distribution of power. ethical reasoning. Although comprehensive, this
Third, similar to Hofstede and Bond’s Confucian examination is not exhaustive, as evidence sup-
dynamism dimension, Hampden-Turner and porting the differential influence of all nine
Trompenaars’ orientation toward time describes the dimensions of culture for each component of
emphasis a society places on the relative time individuals’ ethical reasoning process has not
frame of events. been identified nor examined. Nevertheless, for
In addition, the Hampden-Turner and each component of the ethical reasoning process,
Trompenaars (1993) framework depicts a further empirical evidence does suggest there is cultural
four dimensions of culture that are distinct from variation. Thus, it may be inferred that the
6 Linda Thorne and Susan Bartholomew Saunders

cultural influence on individuals’ ethical rea- acterized by more tightly knit social groups,
soning is pervasive. responsibility towards the broader community,
and collective determination regarding what is
best for the community. At the institutional level,
Component 1: culture and the identification of an in nations with a more communitarian orienta-
ethical dilemma tion, government takes a more direct role in
defining the needs of the community and setting
The ethical reasoning process is initiated with the the direction of industrial development to help
identification of an ethical dilemma. This reflects meet these needs (Lodge, 1990).
an awareness that the resolution of a particular As applied to the identification and the sensi-
dilemma may affect the welfare of others. Adam tivity to the existence of an ethical dilemma, indi-
Smith (1759, 1776) discusses in The Wealth of vidualism/collectivism refers to the degree to which
Nations and The Theory of Moral Sentiments, the managers perceive that “the collective” has a
variety of motivations, principles, and ground vested interest the affairs of the enterprise. The
rules that may be involved in commerce, “even greater number of interested parties (multiple
the general reliability of the exchange mechanism stakeholders) perceived, the more likely an indi-
and the use of implicit contracts . . . turns ulti- vidual is to identify an ethical dilemma in a given
mately on a rich history of norms, mores, trust, situation, as an ethical dilemma is based on the
and convention” (Sen, 1997). While the creation premise of a conflict of interest between stake-
of wealth may be universally viewed as a social holders. This in turn suggests that managers from
act, the particular norms, mores and conventions cultures with collective orientations are likely to
of wealth creation are clearly not universal. For identify the existence of an ethical dilemma in a
example, as Hampden-Turner and Trompenaars broader range of situations than are managers
(1993, p. 14) observe, Americans and British from cultures with individualistic orientations.
follow Smith’s logic almost as physical law, The inclination to see multiple stakeholders
believing that “if each individual pursues his own within a given business scenario also relates
self-interest, an invisible hand will automatically to Hampden-Turner and Trompenaars’ (1993)
serve the common interests of the larger society.” cultural dimension of analysis/integration.
French, Germans and Japanese, however, would Analysis/integration refers to the relative orienta-
turn that logic upside down, believing that “if tion a society’s members to the consideration of
needs of the group are considered first, then the the larger, integrated perspective versus specific,
invisible hand will . . . reach down and auto- and often reductive, consideration of separable
matically take care of the desires of the indi- parts. As applied to sensitivity to the existence
vidual.” of ethical dilemmas, analysis/integration refers to
A wealth of empirical evidence suggests cross- the tendency of individuals to consider factors
cultural differences on the degree of individu- and implications beyond the specific domain or
alism/collectivism that characterizes societies, their realm that they are responsible for. For example,
institutions, and the values that individuals hold in exploring cultural differences on managers’
(e.g. Hampden-Turner and Trompenaars, 1993; perceptions of the central goal of a company,
Hofstede, 1980; Lodge, 1990). Individualistic Hampden-Turner and Trompenaars (1993, pp.
societies, such as the U.S. and U.K., imply 31–33) found that American managers, who
loosely knit social frameworks, self-determina- score the highest of any cultural group on
tion, and responsibility primarily towards oneself analysis, had a stronger tendency to view the
and one’s immediate family (Adler, 1997). At the company as primarily a profit-making entity. By
institutional level, government assumes a limited contrast, Japanese, Singaporean, French and
role in industrial development, allowing the mar- German managers, who are all comparatively
ketplace to regulate competition among firms much more integrative in their information pro-
(Lodge, 1990). By contrast, more collectivist cessing than are Americans, were more likely to
societies, such as Japan and Germany, are char- view the company as having the goal, besides
The Socio-Cultural Embeddedness of Individuals’ Ethical Reasoning in Organizations 7

making a profit, of attaining the well being of Trompenaars, 1993; Lane and DiStefano, 1988).
various stakeholders, such as employees and Cultures with a synchronic view of time tend to
customers. A relative orientation towards con- see the future as engaged with the present; this
sidering a situation in relation to other domains underpins a longer-term perspective in corporate
implies that individuals may identify ethical decision making, and a consideration of future
dilemmas in a broader range of situations generations as being affected by a firm’s actions
than counterparts with an orientation towards in the present. By contrast, cultures with a
regarding issues and events as singular and self- sequential view of time tend to see outcomes in
contained. the future as farther away and less directly con-
An individual’s basic perception of ethical nected to actions in the present; this underpins
dilemmas also may be influenced by the relative a shorter-term perspective in corporate decision
orientation of his or her society on what making, and a myopic focus on the immediate,
Hofstede (1980) termed the masculinity/femininity near-term effects of one’s actions. The perceived
dimension. Masculinity/femininity is the relative morality of actions with very long term effects,
emphasis a society places on achievement versus such as pollution, loss of the ozone layer or
overall quality of life. Masculine cultures destroying the rain forest, should thus be
encourage individuals to achieve and accomplish influenced by the orientation towards time that
material, concrete objectives, whereas in characterizes an individual’s society. For example,
feminine cultures, relatively greater value is managers from cultures with a sequential, shorter
attached to overall quality of life (Hofstede, term orientation toward time may be less likely
1980). The implications for organizations in to identify pollution of the environment as an
relatively more “feminine” societies, such as the ethical dilemma, than would managers from
Scandinavian countries, are greater awareness and cultures with a synchronic, longer term orienta-
acceptance in the organization of the time tion toward time.
demands of family responsibilities for both men
and women. Organizational benefits and prac-
tices reflect this value resulting in comparatively Component 2: culture and prescriptive judgment
shorter work hours per day and longer parental
leave than offered by organizations from more Once an ethical dilemma has been identified,
masculine societies such as Japan or Austria individuals enter a process of prescriptive rea-
(Adler, 1997). Research suggests that in feminine soning in which they formulate the ideal ethical
cultures, managers are more likely to be sensi- judgment that ought to occur in a given situa-
tive to ethical issues involving family-work tion. In the stage of prescriptive reasoning,
conflicts than are managers from masculine individuals draw on multiple sets of guidelines
cultures whose identification of corporate ethical for evaluating a given situation. The prescriptive
dilemmas may be confined more exclusively to reasoning of managers is shaped by their own
the domain of organizational life (Vitell et al., level of moral sophistication and the ethical
1993, p. 758). climate in which they operate (Trevino, 1986).
Finally, orientation toward time may also play a According to Victor and Cullen (1988), ethical
role in the identification of ethical dilemmas. climates are a subset of the broader concept of
Orientation toward time is a long-standing anthro- work climate. Ethical climates delineate a group
pological construct that refers to whether of prescriptive climates regarding organizational
societies tend to focus relatively more on the past, practices with moral consequences and give
present, or future, and whether time is seen as workers guidance when faced with a ethical
synchronic or sequential. Orientation toward dilemma. Organizations develop structures and
time effects the nature of the planning process norms that reflect the myths and rules of society
in organizations, and the relative consideration of in order to gain legitimacy (Meyer and Rowan,
short-term or long-term implications attached to 1977). The ethical climates of organizations that
actions in the present (Hampden-Turner and shape prescriptive reasoning may thus be regarded
8 Linda Thorne and Susan Bartholomew Saunders

as the institutionalization of the rules and values the degree to which an unequal distribution of
of the broader socio-cultural context. power is accepted in society. Societies high in
In the stage of prescriptive reasoning, individ- power distance have greater acceptance of
uals turn to the guidelines prescribed by societal differing degrees of status, power and influence.
norms in order to determine what is the right In high power distance societies such as Japan,
thing to do. To understand why managers of a greater reverence is given to the opinions of one’s
company may perceive that they have a moral superiors than in low power distance societies
obligation to particular stakeholders, Donaldson such as the United States. Thus in high power
(1989) suggests it is necessary to move beyond distance societies, there is a greater tendency to
the concept of basic social contract to look at the look externally towards superiors for guidance in
source of business responsibility that generates what ought to be done than in low power distance
derivative duties that include personal agree- societies where individuals would be more likely
ments, specific obligations and laws. These to look to themselves or to peers for guidance.
derivative duties vary under different cultures. Another dimension of culture that may shape
In cultures where individualism is valued, private the stage of prescriptive reasoning is uncertainty
individual interests are distinct from that of public avoidance (Hofstede, 1980). Uncertainty avoidance
interests. By contrast, in cultures where collec- concerns the degree to which members of
tivism is valued, public policy is derived from society seek to reduce ambiguity and uncertainty.
“voluntary and informal coordination of con- In order to reduce uncertainty in high uncer-
flicting objectives through continuous political tainty avoidance cultures, professional, industry,
bargaining among interest groups, state bureau- and organizational norms of conduct tend to be
cracies, and political parties” (Katzenstein, highly developed and highly shared. Vitell et al.
1985, p. 32). For example: (1993) suggest that managers in high uncertainty
avoidance cultures will be more likely to consider
Instead of the sharp distinction between the public formal professional, industry, and organizational
and private sectors common to English speaking ethical standards and codes in forming their own
economies, Germany has numerous intermediate
deontological norms than are managers from low
institutions in the public continental law tradition,
charged with the task of reconciling public uncertainty avoidance cultures. This in turn
and private interests (Hampden-Turner and suggests that managers from high uncertainty
Trompenaars, 1993, p. 209). avoidance cultures will be more likely to consider
shared norms in the formulation of prescriptive
Collectivist societies thus have stronger institu- judgments than managers from low uncertainty
tional norms and structures that reinforce indi- avoidance cultures.
vidual’s consideration of multiple stakeholders A third dimension of culture that may influ-
when formulating the prescriptive component of ence prescriptive reasoning is universalism/partic-
the ethical reasoning process. This suggests that ularism (Hampden-Turner and Trompenaars,
managers from collectivist cultures are more 1993). Universalism/particularlism describes the
likely to consider the broader needs of society orientation of a society’s members to value and
in the formulation of prescriptive judgment, hold sacred universal rules versus the orientation
instead of only considering the needs of share- to confer significance and legitimacy to the par-
holders and themselves, as narrowly defined. ticularities of a situation that may call for special
Thus, individualism/collectivism, in addition to exception to rules. For example, Hampden-
influencing the identification of an ethical Turner and Trompenaars (1993, p. 105) note
dilemma, as discussed earlier, should also influ- that:
ences the formulation of prescriptive judgement.
In forming prescriptive judgements, who or Americans and Northwestern Europeans like to
where individuals turn to for guidance appears to state universal truths and rules, and then require
be influenced by societal norms such as power that particular situations and human relationships
distance (Hofstede, 1980). Power distance describes submit to those universals and be guided by them,
The Socio-Cultural Embeddedness of Individuals’ Ethical Reasoning in Organizations 9

the Japanese reverse these priorities. For them, the this paper we describe how ethical intention may
particular relationships of honne, a spirit of intimacy vary according to the dimensions of individu-
between persons, is the moral cement of society, alism/collectivism, power distance, uncertainty avoid-
and to the extent that such relationships are ance, and universalism/particularism.
trusting, harmonious, and aesthetic, rules of wider First, the dimension of individualism/collectivism
generality can be derived from them.
may again play a significant role in this compo-
nent of ethical reasoning. Moon and Woolliams
In the formulation of a prescriptive judgment, (2000, p. 108) suggest that the individualism/col-
members of a particularistic society will place lectivism dimension captures the different
more emphasis on the specifics of a given situa- meanings ascribed to work and private life. For
tion, including the claims of a friendship, whereas example, “in individualistic societies, such as the
universal codified rules would have more legiti- U.S. and U.K., it is maintained that work and
macy to members of a universalistic society. This private life are emotionally distinct whereas in
suggests that members of a particularistic society some collectivist societies such as Japan the orga-
would be more likely to engage in teleological nization is a source of emotional and material
reasoning, which considers how society would support”. As a result, the individualism/collectivism
be better off, than members of a universalistic dimension captures the degree to which
society, which considers what is the fundamental managers may be prepared to sacrifice their own
duty or obligation as universally applied (deon- self-interests for that of the common good. In
tological reasoning). More specifically, when an individualistic culture, the responsibility is to
forming a judgement regarding what is the “right one’s immediate self and family whereas in a col-
thing to do,” more attention will be paid to the lectivist culture the responsibility is to one’s
situation and the people involved in particularistic extended family, clan, and community. Tayeb
cultures, as compared to universalistic cultures (1996, p. 85) argues:
where the same rules are expected to apply to
everyone. Correspondingly, universalistic societies . . . in (individualistic) cultures, organizations tend
tend to place high value on and confidence in to follow a narrow set of goals, have few stake-
the legal system for administering the “one rule holders to whom they are accountable, and are less
responsive to the needs and interests of their
for all” policy. The United States, for example,
employees and their communities alike. In (collec-
which ranks high on universalism, has more than tivist) cultures, organizations cater for the interest
23 times the number of lawyers per capita as of a large number of stakeholders, and are expected
Japan, a nation which is much comparatively far to be part of the society at large and take respon-
more particularistic (Hampden-Turner and sibility for its well being (brackets added).
Trompenaars, 1993, pp. 101–102).
Thus, as Vitell et al. suggest (1993), the individ-
ualism/collectivism dimension captures the relative
Component 3: culture and ethical intention values individuals place upon their own indi-
vidual interests when compared to that of the
Ethical intention involves an individual deliber- collective interests of the groups to which they
ating on which course of action he or she intends belong or have a moral obligation. Because
to take to resolve a particular ethical dilemma. success in collectivist cultures is evaluated in
An individual’s ethical intention is based upon terms of the welfare of the group, collectivist
the weight an individual gives ethical values managers are more likely to adhere to prescrip-
compared to other non-ethical values. Discrepancies tive norms than individualistic managers are. For
between an individual’s ethical intention and his example, empirical research shows that Chinese
or her prescriptive judgment occur when non- (more collectivist) are more inclined to recall
ethical considerations are more important than faulty products than Canadians (more individu-
ethical considerations. Ethical intention may be alist) (Lee and Sirgy, 1999; Tse et al., 1988). This
influenced by culture in a number of ways. In may be interpreted according to Ralston’s (1992)
10 Linda Thorne and Susan Bartholomew Saunders

position that individualists tend to view ethical particularism, which is the degree to which to
obligations as a constraint while collectivists are individuals’ adhere to rules of wide generality
more concerned with maintaining their moral versus special circumstances. Moon and
ideals of maintaining harmonious relationship Woolliams (2000) argue that individuals’ incli-
and social justice. nation to adhere to a code of ethics may be
Another dimension of culture that may be related to their degree of universalism/particularism.
associated with individuals’ tendency to comply Moon and Woolliams suggest that universal
with their prescriptive judgement is uncertainty individuals desire to treat everyone similarly;
avoidance. Uncertainty avoidance is the degree to therefore, they would tend to consider a code
which members of society seek to reduce of conduct paramount in their formulation of an
ambiguity and uncertainty. Uncertainty avoidance intention to act. In contrast, particularistic indi-
may manifest in the degree to which individuals viduals attempt to uphold special circumstances
tend to be tolerant of deviation from the pre- and relationships in their deliberations; therefore,
scriptive “ideal” when formulating their inten- they would tend to first consider special rela-
tion to act (Hunt and Vitell, 1992). In high tionships while adherence to an ethical code
uncertainty avoidance cultures where deviance would have a secondary influence on their
from prescriptive norms is less tolerated, we may formulation of an intention to act.
infer greater intention of individuals to comply
with their prescriptive judgment of the ideal (i.e.
less deviation between “the ought to” and the Component 4: culture and ethical action
“intention to act”) than in low uncertainty avoid-
ance cultures where deviance from prescriptive The final component of Rest’s (1983, 1994)
norms in more tolerated. For example, Nakano model of ethical reasoning recognizes that an
(1997) found that Japanese employees (high individual’s ethical behavior is not always con-
uncertainty avoidance) are more likely to act in sistent with his or her ethical intention to act.
accordance with their company’s Code of Cultural differences may influence individuals
Conduct than their American counterparts (low tendency to comply with their ethical intentions.
uncertainty avoidance), as Americans would be In this paper we describe how this tendency to
more tolerant of deviations from the prescriptive act in accordance with ethical intentions may
norm as represented by the Code of Conduct. vary according to the dimensions of Confucian
Furthermore, power distance also appears to be dynamism and orientation to the environment.
associated with the degree to which individuals’ The dimension of Confucian dynamism may
ethical intention complies with their prescrip- influence the degree to which individuals’ ethical
tive judgement. For example, Lu, Rose and actions comply with their ethical intentions.
Blodgett (1999) show that Taiwanese (higher Individuals with a high degree of Confucian
power distance) placed greater value on the dynamism are more concerned with social
company and fellow employees than did their norms, “saving face” and time along a con-
American counterparts (lower power distance). tinuum including the past, present and future as
This suggests that employees with high power compared to their counterparts with low
distance tend to place a greater weight on orga- Confucian dynamism (Schwartz, 1992). Generally,
nizational prescriptive norms, which results in a Asian cultures have higher Confucian dynamism
tendency to place the organization interests ahead than Western cultures (Hofstede, 1991).
of their own, when determining their behaviour. Several studies suggest that individuals with
In contrast, employees with low power distance, high Confucian dynamism are more likely act in
tend to place greater weight on their own accordance with their ethical intentions than
personal, ethical codes when determining their individuals with low Confucian dynamism. This
behaviors (Vitell et al., 1993). may be due to the decreased emphasis of the time
Finally, ethical intention to act may also vary as a continuum and “saving face” found in
according to the dimension of universalism/ individuals with high Confucian dynamism as
The Socio-Cultural Embeddedness of Individuals’ Ethical Reasoning in Organizations 11

compared to individuals with low Confucian Conclusion: contributions and implications


dynamism. With respect to the relative emphasis
on time, Lee and Sirgy (1999) found that indi- The main contribution of this paper is to high-
viduals with low Confucian dynamism are more light the pervasive influence of culture on indi-
task oriented and more likely to view ethical viduals’ ethical reasoning, and to show that
obligations as constraints than individuals with cultural orientations have differential effects on
high Confucian dynamism who are more likely to different components of individuals’ ethical rea-
be concerned with maintaining harmonious soning. The former is illustrated by demon-
relationships. Furthermore, individuals with high strating that each component of individuals’
Confucian dynamism appear to be more concerned ethical reasoning process may be potentially
with “saving face” than acting ethically than their influenced by culture, and the latter is illustrated
counterparts with low Confucian dynamism. by identifying how nine different cultural dimen-
For example, Yao (1987) found that Chinese sions may potentially influence various compo-
managers are more concerned with “saving face” nents of individuals’ ethical reasoning process.
than honesty, and MacDonald and Kan’s (1997) In so doing, this paper contributes to the stream
found that Western managers were more likely of research that has identified the dimensions of
to engage in “whistle blowing”, and less likely to individuals’ ethical reasoning that vary across
protect dishonest subordinates than their Hong culture (i.e., Vitell et al., 1993; Jackson and
Kong counterparts. Artola, 1997; Izraeli, 1988) by broadening our
Furthermore, individuals’ ethical actions may consideration of how critical facets of the socio-
be a function of one’s personal characteristics, cultural system influence different components of
such as ego-strength and locus of control (Nisan individuals’ ethical reasoning beyond those
and Kohlberg, 1982) that generally differ along previous identified. Although empirical substan-
cultural dimensions. Orientation to the environment, tiation of the influence of culture on ethical
or locus of control, concerns the sources of moti- reasoning remains to be established, the discus-
vation and values that guide an individual’s sion presented in this paper suggests research in
actions. Hampden-Turner and Trompenaars ethical reasoning may consider the influence of
(1993) contrast inner-directed cultures which culture on each component of the ethical rea-
place greater emphasis on inner-directed judg- soning process. This understanding will be useful
ments, decisions and commitments as guides to to transnational corporations in their develop-
action, with outer-directed cultures, which look ment of corporate values and standards and, more
more towards the signals, demands and trends in importantly, in communicating and imple-
the outside world to which individuals and menting corporate values and standards across
organizations must adjust. Hampden-Turner cultural contexts.
and Trompenaars (1993, pp. 168–170) found a It is neither feasible nor desirable for trans-
majority of American managers (76%) to have an national organizations to ignore the cultural
internal locus of control (Rotter, 1966), dimension of ethical reasoning due to the
“believing that each man and woman has charge diversity of culture in the workplace today. A
of his or her own destiny and moral direction” major challenge for transnational organizations
while only 44% of Japanese managers were as is in integrating systems and routines across
internally-directed. Individuals with higher geographically dispersed subsidiaries to underpin
internal locus of control are more likely to fulfill firm’s worldwide corporate goals, while at the
their intentions to act ethically than individuals same time remaining responsive to the local
with lower internal locus of control (Trevino, organizational norms and routines, in order for
1986; Tsui and Gul, 1996). This in turn suggests subsidiaries to operate effectively and smoothly
that managers from inner-directed cultures are in the local environment (Bartlett and Ghoshal,
more likely than managers from outer-directed 1998; Prahalad and Doz, 1987). To the extent
cultures to engage in ethical actions that are that such routines vary across different countries,
consistent with their ethical intentions. a subsidiary thus faces conflicting models of
12 Linda Thorne and Susan Bartholomew Saunders

behavior, and simultaneous isomorphic pulls, of a global code of conduct, the processes and
from both parent firm and local environment mechanisms through which a corporation may
(Westney, 1995). Recent perspectives in inter- effectively ensure global compliance with this
national business ethics address this issue by code are not universal. In considering the cultural
calling for transnationals to develop global codes embeddedness of ethical reasoning, we thus
of ethics that would transcend the bounds of any underscore the practical importance of taking an
singular cultural referent point (cf., Desai and explicit process perspective so that transnational
Rittenburg, 1997; Jackson, 1997; Payne et al., organizations can begin to build knowledge on
1997; Thompson, 1997). Such a trans-cultural the mechanisms that which would be most
code of ethics would be required to represent “a appropriate in different cultures for generating
sincere attempt to articulate the underlying compliance to desired ethical norms.
essence of trans-cultural agreement to moral
principles” (Thompson, 1997, p. 202). Similarly,
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