Professional Documents
Culture Documents
WWW.IBISWORLD.COM
Wireless Telecommunications
Carriers in the US
December 2014
Sarah Kahn
19 International Trade
39 Revenue Volatility
Industry Definition
20 Business Locations
Main Activities
Similar Industries
22 Competitive Landscape
Additional Resources
43 Key Statistics
43 Industry Data
43 Annual Change
24 Basis of Competition
43 Key Ratios
4 Industry at a Glance
42 Industry Assistance
5 Industry Performance
27 Barriers to Entry
Executive Summary
28 Industry Globalization
Current Performance
29 Major Companies
Industry Outlook
29 Verizon Wireless
30 AT&T Inc.
32 Sprint Nextel Corporation
33 Deutsche Telekom AG
15 Supply Chain
15 Products & Services
35 Operating Conditions
16 Demand Determinants
35 Capital Intensity
17 Major Markets
WWW.IBISWORLD.COM
Main Activities
Providing wireless network communication service for local, long-distance and international calls
Providing messaging services, such as short message services (SMS) and multimedia messaging services (MMS)
Providing wireless internet services and other non-messaging data
Selling cell phones and other wireless devices
Renting out wireless telecommunications equipment
Wholesaling wireless infrastructure capacity to telecommunications resellers
Operating and maintaining of switching and transmission facilities
Similar Industries
WWW.IBISWORLD.COM
Additional Resources
IBISWorld
WWW.IBISWORLD.COM
Industry at a Glance
Wireless Telecommunications Carriers in 2014
Key Statistics
Snapshot
Revenue
Profit
Wages
Businesses
$234.3bn 2.9%
3.3%
$16.6bn 698
$19.0bn
AT&T Inc. 3
0.6%
Sprint Nextel
Corporation 14.0%
Deutsche Telekom
AG 12.2%
% change
Verizon Wireless
35.9%
18
400
12
300
200
Millions
Market Share
0
6
12
Year 06
100
0
08
10
12
Revenue
14
16
18
100
Year 06
20
08
10
12
14
16
18
20
Employment
SOURCE: WWW.IBISWORLD.COM
p. 29
0.5%
7.0%
Paging
5.6%
Other services
Percentage of services
conducted online
16.7%
Price of semiconductor
and electronic
components
Text messaging
52.2%
18.0%
Industry Structure
Growth
Regulation Level
Medium
Low
Technology Change
High
Capital Intensity
High
Barriers to Entry
High
Industry Assistance
None
Industry Globalization
Low
Concentration Level
High
Competition Level
High
FOR ADDITIONAL STATISTICS AND TIME SERIES SEE THE APPENDIX ON PAGE 43
WWW.IBISWORLD.COM
Industry Performance
A
WWW.IBISWORLD.COM
Industry Performance
14
300
12
200
10
Millions
100
100
Year 06
08
10
12
14
16
18
20
Year 06
08
10
12
14
16
18
20
SOURCE: WWW.IBISWORLD.COM
WWW.IBISWORLD.COM
Industry Performance
Current
Performance
Data-driven growth
Data
services became
major generators
of revenue due to
smartphones proliferation
Wireless providers have struggled to
keep up with demand, using a significant
amount of resources to expand network
capacity. In particular, the fight for
wireless spectrum has been a large source
of competition and the struggle for new
subscribers in the saturated market has
been challenging. The desire for both
spurred AT&Ts attempt to acquire
T-Mobile in 2011, an acquisition the
Federal Communications Commission
(FCC) ultimately ruled against, and
Sprints similar attempt in 2014.
Similarly, Sprints purchase of the
remaining stake in Clearwire that it did
not already own was motivated by
Clearwires vast spectrum holdings.
As more devices depend on wireless
internet connectivity and as the
bandwidth demands of wireless
devices grow, spectrum will become
increasingly valuable and essential for
providing robust nationwide wireless
coverage. As wireless traffic increases
with the explosion of data and online
services, spectrum, airwaves occupied
by a TV, radio station or wireless data
transmission, is expected to become
an increasingly scarce and
valuable resource.
WWW.IBISWORLD.COM
Industry Performance
Wireless or wired
Concentration and
competition
Carriers
consolidated to
eliminate redundant costs,
expand coverage and
improve profitability
Sprint. Shortly after Softbanks
acquisition request in December 2012,
Sprint reached an agreement to purchase
the remaining share of spectrum-rich
Clearwire that it did not already own.
Final FCC approval for the merger of
Sprint and SoftBank, as well as for
Sprints acquisition of Clearwire, was
granted on July 3, 2013. Consolidation
and intense competition have decreased
the number of enterprises at a rate of
6.3% per year on average over the past
five years. IBISWorld estimates that there
are 698 wireless telecommunications
enterprises in 2014. Mergers and
acquisitions, combined with the
economic difficulties associated with the
WWW.IBISWORLD.COM
Industry Performance
Industry
Outlook
Industry revenue
10
8
% change
Concentration and
competition
continued
6
4
2
0
Year 06
08
10
12
14
16
18
20
SOURCE: WWW.IBISWORLD.COM
WWW.IBISWORLD.COM
Industry Performance
Future industry
landscape
Outsourcing
will enable
profit margins to grow over
the next five years
telecommunication giants compete for
worldwide market share.
While the benefit of major
consolidation by industry players has
likely reached its limit by way of the FCC
regulations, significant expenses could be
reduced in the form of decreased
employment and a greater level of
outsourcing. Although many industry
employees work on-location, such as
equipment installers and repairers,
IBISWorld expects that as many as
40,000 customer service and technical
support jobs could be relocated to
countries with lower labor costs. Even
though labor costs comprise only 7.1% of
industry costs, it is the largest expense
over which this industry has control.
WWW.IBISWORLD.COM
Industry Performance
Future industry
landscape
continued
Subscriber saturation
Operators
will have to
differentiate their products
and services to stay
competitive
WWW.IBISWORLD.COM
Industry Performance
The T-Mobile
Revolution
As
WWW.IBISWORLD.COM
Industry Performance
Strong consumer demand continues
for wireless telephony services
20
Maturity
Quality Growth
Company
consolidation;
level of economic
importance stable
15
10
Quantity Growth
VoIP
5
-5
Shrinking economic
importance
-10
-10
Computer Manufacturing
-5
10
15
20
WWW.IBISWORLD.COM
Industry Performance
industry
is G
rowing
WWW.IBISWORLD.COM
Supply Chain
99
Consumers in the US
Consumers and businesses use wireless telecommunication carriers for voice, data, and text
services.
33411a
33421
33429
33441a
51711c
WWW.IBISWORLD.COM
7.0%
0.5%
Paging
Other services
16.7%
Text messaging
5.6%
52.2%
18.0%
Total $234.3bn
segment. Voice usage continues to increase,
but the rapid price reductions of phones and
wireless service due to intense competition
are tempering revenue growth from this
service. Instead, data is now propelling
overall growth in wireless usage. Data
services increased significantly and
represent nearly 30.0% of cellular
telecommunications services revenue.
IBISWorld estimates that SMS text
messaging represents about 16.7% of total
revenue and 75.0% of data services revenue.
Demand
Determinants
SOURCE: WWW.IBISWORLD.COM
Other services
Other services will account for 7.0% of total
revenue. More than half of this revenue is
generated from the resale of a variety of
telecommunications equipment, such as
cables and networking systems. Other
wireless telecommunications services
include installation, maintenance and repair
services for telecommunications networks.
WWW.IBISWORLD.COM
Demand
Determinants
continued
Major Markets
Consumers
This is the largest market segment for
wireless carriers. Winning business in
this market is heavily dependent on
price, whether it be positioning against
competitors or substitute services.
Ultimately, the demands of consumers
have seen wireless carriers pitch plans
that make cell phones a more price
competitive telecommunications
service than fixed-line offerings. For
WWW.IBISWORLD.COM
Major Markets
continued
8.8%
Corporate clients
17.6%
73.6%
Total $234.3bn
Small and medium businesses (SMB)
SMBs were once a key target for wireless
carriers due to the importance of mobility
to business operations and the higher
average revenue per user from the
high-use business customers. But the
strong uptake of smartphone wireless
devices within the consumer segment has
recently eroded SMBs share. As a result,
this markets share of industry revenue
has fallen over the past five years.
The next evolution of this service
offering is cell phone tethering and fixedmobile solutions, which use the additional
power of a 4G network. Cell phone
tethering enables a subscriber to use their
cell phone as a modem for their laptop, like
a data card. SMBs will be attracted to this
offering because it combines good value
with high convenience.
Fixed-mobile services enable
subscribers to use their cell phone to dial
into their local wired network to make
calls. In doing so, subscribers benefit
from the cheaper call costs, as the
average call on a landline phone is
cheaper than one on a mobile phone,
while avoiding line rentals and the like.
Because the SMB market is still quite
price sensitive, the cost savings for such
service offers will be valuable to both
SMBs and consumers.
SOURCE: WWW.IBISWORLD.COM
Large corporations
A number of players concentrate on the
corporate segment because it is typified
by long-term contracts and more
predictable usage patterns. Corporate
businesses value service quality and, as a
result, this market has maintained a
relatively stable share of industry revenue
over the past five years.
The keys to service quality are
reliability for voice and speed for data.
Speed is becoming increasingly
important with the proliferation of
wireless internet services. The uptake of
wireless services has been surging within
the corporate segment, particularly in
those fields (e.g. sales) that value mobile
office solutions. Popular wireless
business solutions include wireless
virtual private networks (VPNs), vehiclefleet tracking and management, push-totalk, workforce management applications
and enterprise messaging.
The introduction of 4G services has
provided wireless carriers with the
opportunity to substantially increase
revenue generated from the corporate
segment through managed cloudcomputing services. Cloud computing
services provide common business
applications online that are accessed
from a web browser, while the software
WWW.IBISWORLD.COM
Major Markets
continued
International Trade
WWW.IBISWORLD.COM
West
New
England
AK
0.4
Great
Lakes
WA
ND
MT
2.5
Rocky
Mountains
ID
OR
1.4
West NV
1.0
1.6
SD
0.1
WY
0.5
MN
0.1
0.3
Plains
CO
1.1
1.6
1.5
3.8
KY
10.2
OK
1.4
AZ
NM
2.1
0.7
Southwest
TX
9.0
HI
0.7
2 NH
3 MA
4 RI
5 CT
6 NJ
7 DE
8 MD
0.2
1.3
0.5
2.6
1.9
0.3
NC
3.5
SC
Southeast
MS
AL
1.9
1.6
GA
3.5
1.4
LA
1.6
FL
5.8
Revenue (%)
0.3
1.9
0.9
0.7
TN
AR
WV VA
2.7
2.0
CA
West
OH
1.4
MO
KS
1.8
1.6
4.2
3.7
IN
IL
0.6
UT
PA
2.8
1.1
0.3
1 2
3
NY
5.7
5 4
MI
1.7
IA
NE
0.2
WI
ME
MidAtlantic
9 DC
0.3
Less than 3%
3% to less than 10%
10% to less than 20%
20% or more
SOURCE: WWW.IBISWORLD.COM
WWW.IBISWORLD.COM
20
10
Southwest
Southeast
Rocky Mountains
Plains
New England
Mid-Atlantic
Great Lakes
0
West
Business Locations
Revenue
Population
SOURCE: WWW.IBISWORLD.COM
WWW.IBISWORLD.COM
22
Competitive Landscape
in
this industry is H
igh
identifies
250 Key Success
Factors for a
business. The most
important for this
industry are:
WWW.IBISWORLD.COM
23
Competitive Landscape
Profit
Companies in this industry are forecast to
earn an average profit margin (earnings
before interest and taxes) of about 8.1%.
Notably, the industrys small players
command smaller profit margins than the
four nationwide providers that dominate
the industry. Having suffered losses in
the previous five years due to the high
cost of updating their technology,
upgrading infrastructure to keep up with
fast-changing consumer demand and
subsidizing smartphones, industry profit
has been slowly declining. Although the
companies have largely recovered from
these high costs and merger and
acquisition activity has allowed the major
companies to consolidate market share
and boost their margins through
economies of scale, profit margins are
under pressure. Over the last year, all
four major companies have cut prices
and offered greater flexibility in their
80
Percentage of revenue
Cost Structure
Benchmarks
60
40
20
11.0
Industry Costs
(2014)
8.1
7.1
20.6
44.6
Profit
Wages
Purchases
Depreciation
Marketing
Rent & Utilities
Other
28.0
6.8
6.3
5.2
12.1
3.5
4.9
22.1
19.7
0
SOURCE: WWW.IBISWORLD.COM
WWW.IBISWORLD.COM
24
Competitive Landscape
Cost Structure
Benchmarks
continued
Basis of Competition
Level & Trend
ompetition
C
in this
industry is H
ighand
the trend is S
teady
Depreciation
Depreciation is a significant portion of
the wireless business because of the huge
amount of capital tied up in network
infrastructure, which has a limited life
cycle. For example, 2G services are now
in the decline phase of their life cycle,
Other
Marketing accounts for about 3.5% of
industry revenue. Marketing efforts are
critical in attaining subscriber growth
and are often reflected in customer
acquisition costs. Acquisition costs will
increase as carriers fight harder for
subscribers in a market approaching
saturation. Other costs include
administration expenses, selling
expenses, legal expenses, fuel and
electricity, repairs and maintenance and
all other operating expenses.
Internal competition
The US Wireless Telecommunications
Carriers industry is the most competitive
in the telecommunications sector. One
indication of the level of competition is
the churn rate, which refers to the
number of customers an industry player
loses over a given period of time. Most
players experience a high monthly churn
rate due to the industrys high level of
competition. Within the industry,
competition is based on price, services
offered, value-added product innovation
and geographic coverage.
Increased size enables major players to
seek out scale economies and negotiate
WWW.IBISWORLD.COM
25
Competitive Landscape
Basis of Competition
continued
WWW.IBISWORLD.COM
26
Competitive Landscape
Basis of Competition
continued
External competition
Traditional external competition has
come from various telecommunications
resellers and satellite operators. Over the
past decade, there has been strong
growth in the number of mobitorle
virtual network operas (MVNOs).
MVNOs are companies that buy airtime
on a major wireless network then resell it
using their own logo.
Competition from these players has been
quite intense, particularly the larger players
Virgin Mobile USA and TracFone. But in
July 2009, Sprint Nextel announced that it
would acquire seven-year-old Virgin
Mobile USA and its 5.4 million subscribers.
So the competitive threat from the MVNO
looks to be subsiding; the carriers
increasing scale is giving them the
economies to explore niche markets (i.e.
the resellers core markets).
However, as a result of the
convergence trend in the
communications sector, wireless
participants will be faced with an
increasing level of external competitors
in the future. Communications and
media heavyweights have identified the
potential growth that wireless
infrastructure will provide in the
digitalized future. Major cable companies
Cox, Comcast and Time Warner Cable
have formed an alliance and developed
mobile strategies, acquiring 150,000
hotspots and allowing their customers to
roam on each others networks. Google is
also making waves in the industry, and
will pose a serious threat to wireless
carriers in the future. Googles wireless
intentions were made public in 2008,
when it was looking to bid in the
700MHz auction.
WWW.IBISWORLD.COM
27
Competitive Landscape
Barriers to Entry
Level & Trend
arriers to Entry
B
in this industry
are H
ighand
Increasing
Level
High
High
Growth
High
High
Medium
None
SOURCE: WWW.IBISWORLD.COM
WWW.IBISWORLD.COM
28
Competitive Landscape
Industry
Globalization
Level & Trend
lobalization
G
in
this industry is
Lowand the trend
is I ncreasing
WWW.IBISWORLD.COM
Major Companies
Major players
(Market share)
7.3%
Other
Player Performance
Verizon Wireless
Market share: 35.9%
Revenue
($ million)
(% change)
Operating Income
($ million)
(% change)
2009
60,911.5
15.9
16,638.0
22.0
2010
63,406.2
4.1
18,724.0
12.5
2011
70,154.0
10.6
18,527.0
-1.1
2012
75,868.0
8.1
21,768.0
17.5
2013
81,023.0
6.8
25,997.0
19.4
2014*
84,081.1
3.8
29,511.0
13.5
*Estimates
SOURCE: ANNUAL REPORT AND IBISWORLD
WWW.IBISWORLD.COM
Major Companies
Player Performance
continued
Player Performance
AT&T Inc.
Market share: 30.6%
Industry Brand Names
AT&T Mobility
Financial performance
Over the five years to 2014, VW is
expected to achieve industry-specific
annualized revenue growth of 6.7% to
$84.1 billion. VWs strong performance
was driven by its aggressive expansion
strategy and early adoption of 3G and 4G
infrastructure. Additionally, in early
2011, Verizon customers finally gained
access to Apples iPhone, stimulating
growth for the network and causing a
10.6% increase in industry-specific
revenue. VWs vast network footprint and
subscriber base allow the company to
spread its network fixed costs over more
customers, lowering operating expenses
and boosting profit margins. Most
recently, in September 2013, VZ agreed
to purchase the remaining shares of the
VW unit that it did not already own,
expecting landline customers to switch to
wireless service and increase the
segments operating profit.
WWW.IBISWORLD.COM
Major Companies
Player Performance
continued
Revenue
($ million)
(% change)
Operating Income
($ million)
(% change)
2009
53,504.0
7.1
13,830.0
N/C
2010
58,500.0
9.3
15,257.0
10.3
2011
63,215.0
8.1
15,604.0
2.3
2012
66,763.0
5.6
16,594.0
6.3
2013
69,899.0
4.7
17,923.0
8.0
2014*
71,679.0
2.5
19,130.0
6.7
*Estimates
WWW.IBISWORLD.COM
Major Companies
Player Performance
continued
Player Performance
Sprint Nextel
Corporation
Market share: 14.0%
Industry Brand Names
Sprint PCS
Boost Mobile
Virgin Mobile
Financial performance
During the five years to 2014, Sprint
Nextels industry-specific revenue is
expected to increase at an annualized rate
of 3.4%, reaching an estimated $32.8
billion. Sprints operating income, overall
and industry specific, has dropped almost
every year since 2007, and high debt
loads, large capital expenditures and
write-downs have forced the company as
a whole to operate at a loss over this
Revenue
($ million)
(% change)
Operating Income
($ million)
2009
27,786.0
-4.4
-1,204.1
-41.2
2010
28,597.0
2.9
-522.5
-56.6
2011
30,301.0
6.0
97.2
N/C
2012
32,355.0
6.8
-1,665.0
N/C
2013
32,767.0
1.3
-1,712.5
2.9
2014*
32,788.0
0.1
-576.8
-66.3
(% change)
*Estimates
SOURCE: ANNUAL REPORT AND IBISWORLD
WWW.IBISWORLD.COM
Major Companies
Player Performance
continued
Player Performance
Deutsche Telekom
AG
Market share: 12.2%
Industry Brand Names
T-Mobile
Revenue
($ million)
(% change)
Operating Income
($ million)
(% change)
2009
21,531.0
13.5
3,056.0
N/C
2010
21,347.0
-0.9
2,705.0
-11.5
2011
20,618.0
-3.4
-4,279.0
N/C
2012
19,719.0
-4.4
-6,397.0
49.5
2013
24,420.0
23.8
996.0
N/C
2014*
28,510.0
16.7
734.0
-26.3
*Estimates
WWW.IBISWORLD.COM
Major Companies
Player Performance
continued
Other Companies
WWW.IBISWORLD.COM
Operating Conditions
of capital
intensity is H
igh
Capital intensity
Economy
Information
Wireless
Telecommunications Carriers
Information, Communications,
Mining, Finance and Real
Estate. To increase revenue
firms need superior debt
management, a stable
macroeconomic environment
and a sound investment plan.
VoIP
Telecommunication Networking
Equipment Manufacturing
Wired Telecommunications Carriers
Computer
Manufacturing
Wireless
Telecommunications
Carriers
Capital Intensive
Labor Intensive
Old Economy
WWW.IBISWORLD.COM
Operating Conditions
Capital Intensity
continued
Technology
& Systems
Level
The level
of
Technology
Change is H
igh
Switched off: 1G
The first generation of wireless
technology was Advanced Mobile Phone
System (AMPS), an analog system that
was developed in the United States. This
technology used different frequency
carriers to create communications
channels and only had voice
functionality. Analog services were
switched off in early 2008.
Declining dominance: 2G
A widely used technology within the US
wireless market is 2G. The defining
characteristic is that it offers limited data
functionality as well as voice. Services for
2G and 2.5G are provided on two
standards: Global System for Mobile
Communications (GSM) and Code
Division Multiple Access (CDMA).
GSM initially originated in Europe and
is a second-generation cellular mobile
radio technology that supports voice,
data and text messaging, and allows
roaming among different networks.
AT&T and T-Mobile use GSM-based
technology. CDMA is a wireless
communications technology that uses the
principle of spread spectrum
WWW.IBISWORLD.COM
Operating Conditions
Technology
& Systems
continued
WWW.IBISWORLD.COM
Operating Conditions
Technology
& Systems
continued
WWW.IBISWORLD.COM
Operating Conditions
Level
The level
of
Volatility is L ow
Volatility vs Growth
1000
Revenue Volatility
Hazardous
Rollercoaster
100
10
1
0.1
Stagnant
30
10
Wireless
Telecommunications
Carriers
Blue Chip
10
30
50
70
Regulation is
Mediumand the
trend is I ncreasing
WWW.IBISWORLD.COM
Operating Conditions
WWW.IBISWORLD.COM
Operating Conditions
WWW.IBISWORLD.COM
Operating Conditions
Industry Assistance
Industry Assistance
is N
oneand the
trend is S
teady
WWW.IBISWORLD.COM
Key Statistics
Industry Data
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Sector Rank
Economy Rank
Revenue
($m)
166,384.3
180,041.5
191,797.4
200,135.8
203,139.4
211,369.0
221,679.2
227,669.7
231,939.3
234,307.9
245,617.1
252,290.0
260,849.6
267,898.2
275,263.4
1/95
36/1322
Annual Change
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Sector Rank
Economy Rank
Revenue
(%)
8.2
6.5
4.3
1.5
4.1
4.9
2.7
1.9
1.0
4.8
2.7
3.4
2.7
2.7
67/95
970/1322
Key Ratios
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Sector Rank
Economy Rank
IVA/Revenue
(%)
27.30
26.17
28.02
27.87
28.85
27.68
25.55
21.52
24.58
27.30
27.23
27.26
27.37
27.37
27.41
80/95
802/1322
Industry
Value Added
($m)
45,414.7
47,112.4
53,746.5
55,778.9
58,604.2
58,506.4
56,632.9
49,003.7
57,010.5
63,972.5
66,892.4
68,766.5
71,382.7
73,321.7
75,455.6
2/95
45/1322
Establishments
14,173
12,108
11,817
12,807
11,795
10,775
10,145
11,122
11,193
11,306
11,434
11,627
11,977
12,185
12,284
8/95
354/1321
Enterprises Employment
2,691
249,972
2,517
241,407
1,738
277,622
1,319
286,323
964
277,590
867
252,812
784
245,875
783
252,002
724
255,626
698
255,680
657
264,176
638
267,580
605
275,352
589
279,223
554
285,137
41/95
5/95
809/1321
165/1322
Exports
---------------N/A
N/A
Imports
---------------N/A
N/A
Industry
Value Added
(%)
3.7
14.1
3.8
5.1
-0.2
-3.2
-13.5
16.3
12.2
4.6
2.8
3.8
2.7
2.9
18/95
74/1322
Establishments
(%)
-14.6
-2.4
8.4
-7.9
-8.6
-5.8
9.6
0.6
1.0
1.1
1.7
3.0
1.7
0.8
55/95
708/1321
Enterprises Employment
(%)
(%)
-6.5
-3.4
-30.9
15.0
-24.1
3.1
-26.9
-3.1
-10.1
-8.9
-9.6
-2.7
-0.1
2.5
-7.5
1.4
-3.6
0.0
-5.9
3.3
-2.9
1.3
-5.2
2.9
-2.6
1.4
-5.9
2.1
88/95
76/95
1259/1321
999/1322
Exports
(%)
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Imports
(%)
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Imports/
Demand
(%)
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Exports/
Revenue
(%)
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Revenue per
Employee
($000)
665.61
745.80
690.86
698.99
731.80
836.07
901.59
903.44
907.34
916.41
929.75
942.86
947.33
959.44
965.37
9/95
128/1322
Wages/Revenue
(%)
10.03
8.70
9.36
9.81
9.18
7.55
7.16
7.16
7.15
7.10
7.05
6.99
6.99
6.94
6.92
91/95
1167/1322
Wages
($m)
16,689.7
15,669.5
17,948.9
19,625.8
18,658.3
15,961.5
15,864.1
16,309.6
16,588.7
16,642.3
17,325.7
17,645.5
18,235.2
18,588.1
19,056.3
4/95
105/1322
Wages
(%)
-6.1
14.5
9.3
-4.9
-14.5
-0.6
2.8
1.7
0.3
4.1
1.8
3.3
1.9
2.5
74/95
945/1322
Employees
per Est.
17.64
19.94
23.49
22.36
23.53
23.46
24.24
22.66
22.84
22.61
23.10
23.01
22.99
22.92
23.21
34/95
473/1321
Number of mobile
Domestic internet connections
Demand
(Mils)
N/A
2.3
N/A
6.2
N/A
16.0
N/A
24.3
N/A
48.9
N/A
86.4
N/A
130.8
N/A
167.2
N/A
204.0
N/A
234.2
N/A
259.7
N/A
279.2
N/A
292.9
N/A
298.7
N/A
313.0
N/A
N/A
N/A
N/A
Average Wage
($)
66,766.28
64,909.05
64,652.30
68,544.27
67,215.32
63,135.85
64,521.00
64,720.12
64,894.42
65,090.35
65,583.93
65,944.76
66,225.05
66,570.81
66,832.08
63/95
349/1322
Share of the
Economy
(%)
0.32
0.32
0.36
0.38
0.41
0.40
0.38
0.32
0.36
0.40
0.40
0.40
0.41
0.41
0.41
2/95
45/1322
SOURCE: WWW.IBISWORLD.COM
WWW.IBISWORLD.COM
Industry Jargon
IBISWorld Glossary
WWW.IBISWORLD.COM
IBISWorld Glossary
continued
Who is IBISWorld?
We are strategists, analysts, researchers, and marketers. We provide
answers to information-hungry, time-poor businesses. Our goal is to
provide real world answers that matter to your business in our 700 US
industry reports. When tough strategic, budget, sales and marketing
decisions need to be made, our suite of Industry and Risk intelligence
products give you deeply-researched answers quickly.
IBISWorld Membership
IBISWorld offers tailored membership packages to meet your needs.
Disclaimer
This product has been supplied by IBISWorld Inc. (IBISWorld) solely for use
by its authorized licensees strictly in accordance with their license
agreements with IBISWorld. IBISWorld makes no representation to any
other person with regard to the completeness or accuracy of the data or
information contained herein, and it accepts no responsibility and disclaims
all liability (save for liability which cannot be lawfully disclaimed) for loss or
damage whatsoever suffered or incurred by any other person resulting from
the use of, or reliance upon, the data or information contained herein.
Copyright in this publication is owned by IBISWorld Inc. The publication is
sold on the basis that the purchaser agrees not to copy the material
contained within it for other than the purchasers own purposes. In the event
that the purchaser uses or quotes from the material in this publication in
papers, reports, or opinions prepared for any other person it is agreed that
it will be sourced to: IBISWorld Inc.