Professional Documents
Culture Documents
Revision 0
Specifications
Functions
Maintenance
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Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory,
The following paragraph does not apply to any countries where such provisions are
installation, maintenance, and repair of products. This manual covers all localities where the
products are sold. For this reason, there may be information in this manual that does not
apply to your locality.
Trademarks
The product names and company names used in this manual are the registered trademarks
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements
or changes in products. When changes occur in applica0-2le products or in the contents of
Copyright
this manual, Canon will release technical information as the need arises. In the event of major
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may
changes in the contents of this manual over a long or short period, Canon will issue a new
not be copied, reproduced or translated into another language, in whole or in part, without the
Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential
information.
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Contents
Specifications
Product composition-----------------------------------------------------------1-2
Product Package (for overseas)------------------------------------------------ 1-2
Specifications-------------------------------------------------------------------1-3
Objective-----------------------------------------------------------------------------Information embedding function------------------------------------------------Scan Guard Function-------------------------------------------------------------Limitations---------------------------------------------------------------------------Print Conditions for Build Job----------------------------------------------------
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Functions
Basic Function------------------------------------------------------------------2-2
Document Scan Lock Function-------------------------------------------------Forced Document Scan Lock---------------------------------------------------Conditional Permission-----------------------------------------------------------User (Department ID) Authentication Function-----------------------------Conditions to Cancel Jobs-------------------------------------------------------Conditions to Permit Outputs---------------------------------------------------Limitations relevant to Multiple TL Codes------------------------------------Deterioration of Document Scan Lock Information-------------------------
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Maintenance
Reference matter in market service---------------------------------------3-2
Document Scan Lock Termination---------------------------------------------- 3-2
Invalidating the License for Transfer to a Different Device data recovery
method--------------------------------------------------------------------------------- 3-2
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The following rules apply throughout this Service Manual:
Explanation of Symbols
The following symbols are used throughout this Service Manual.
Symbols
Explanation
Using it for general attention, warning, a notice of the danger that does not specify.
1. Each chapter contains sections explaining the purpose of specific functions and the
relationship between electrical and mechanical systems with reference to the timing of
operation.
In the diagrams,
Mention about written item in the copier BASIC series to understand mention
contents.
The expression "turn on the power" means flipping on the power switch, closing the front
door, and closing the delivery unit door, which results in supplying the machine with power.
2.In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High",
while '0' is used to indicate "Low". (The voltage value, however, differs from circuit to
circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on
when '0'.
In practically all cases, the internal mechanisms of a microprocessor cannot be checked in
the field. Therefore, the operations of the microprocessors used in the machines are not
discussed: they are explained in terms of from sensors to the input of the DC controller
PCB and from the output of the DC controller PCB to the loads.
The descriptions in this Service Manual are subject to change without notice for product
improvement or other purposes, and major changes will be communicated in the form of
Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service
Manual and all relevant Service Information bulletins and be able to identify and isolate faults
in the machine.
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Specifications
Specifications
Product composition
Specifications
1-2
Product composition
Product Package (for overseas)
Document Scan Lock Kit:
- LMS
This is the license key to activate software functions.
This enables information embedding and scan guard functions.
- Image Data Analyzer Board
This is to detect and decode the TL codes.
This should be populated to iR-ADV machine.
This option is required to use the scan guard function.
- Document Scan Code Analyzer for MEAP
This is the analysis tool run on MEAP-enabled machines.
This tool extracts tracking data embedded in a document (user name, date & time, location,
etc.).
This tool requires the built-in color scanner on a MEAP-enabled iR machine.
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Specifications
Objective
- MediaToPrint function
Scan guard and tracking information can be embedded in documents stored in MemoryMedia
for print jobs.
The embedding function is not supported in Advanced mode.
Objective
PCAM (Printed Contents Access Management) is designed to prevent information leaks
caused by unauthorized takeout of printed data.
Features
- Copy function
At copy job startup, information is extracted from scanned images in real time to prohibit
The tracking function enables to identify the output source (the user executed a certain print
job) by scanning embedded information (user name, date & time, location, etc.). This provides
- ScanToBox function
At ScanToBox job startup, information is extracted from scanned images in real time to
prohibit documents with copy restriction from being saved in Box.
- ScanToSend function
The scan guard function is applicable to all jobs using the scanner including saving
At ScanToSend job startup, information is extracted from scanned images in real time to
In addition to Copy permission / prohibition, advanced access restriction can be achieved for
- PullScan function
At PullScan job startup, information is extracted from scanned images in real time to prohibit
documents with copy restriction from using PullScan function.
- ScanToMedia function (SuperBOX)
At ScanToMedia job startup, information is extracted from scanned images in real time to
prohibit documents with copy restriction from being saved in Media.
- MEAP applications for Scan (JCOPY, etc.)
With any MEAP application with scan function installed, information is extracted from
scanned images in real time to prohibit documents with copy restriction from using scan
function.
Limitations
Sent / received jobs
- PC-FAX does not support Document Scan Lock function (including iW TrustStamp and
information embedding by job).
- TL codes cannot be embedded in any jobs without hardcopy output such as FAX / IFAX /
- SuperBOX-Print function
Scan guard and tracking information can be embedded also on documents stored in
SuperBOX for print jobs.
The embedding function is not supported in Advanced mode.
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- Document Scan Lock information cannot be embedded in hardcopies of received FAX
documents.
If any document output in the foregoing setting is included in the job, but the job is started
under the following setting, this job is cancelled when a whole document is scanned:
Settings/Registration > Function Settings > Common > Print Settings > Document Scan Lock
Unless the initial password is changed, tracking information will be open to any users
of the machine with "Document Scan Code Analyzer for MEAP" installed. To protect
information on IDs of users and Departments, ensure to change the password.
that without the said license, the output quality is no longer guaranteed for stored documents.
Limitations on enlargement / reduction and Advanced mode
Document Scan Lock information cannot be read on images enlarged or reduced in the other
- Settings/Registration > Function Settings > Common > Print Settings > Document Scan
Lock Settings > Forced Document Scan Lock > Set
- Tracking Information > Password When Analyzing Embedded Info > Set
environment:
If the embedded information is shown through the other side of the document, Document
Scan Lock information is unable to be read.
- The job is cancelled in the following situations under the password authentication
Wrong passwords are entered for three times consecutively.
The predefined time-out period elapsed before the password is entered.
[Cancel] is pressed while the password is entered.
Scan jobs with mixed BOX documents
- When multiple documents with different embedding conditions specified (Box documents)
are scanned together, the new embedded conditions will be overridden on the scanned
document. This nullifies all the existing embedded conditions specified to Box documents.
- The above is not applicable to documents with watermark or embedded information.
ScanToBox for such documents will not delete embedded information because the information
embedded in a document cannot be edited. Instead, a job is generated by incorporating
multiple embedding conditions.
Settings/Registration > Function Settings > Common > Document Scan Lock Optional
Settings > Document Scan Lock Operation Settings > ON
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Functions
Functions
Basic Function
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Basic Function
Document Scan Lock Function
This function embeds hidden information (TL codes) on the background of the output paper at
Copy / Print to manage document duplication.
Information including User Name, Date and Time and Serial Number can also be embedded
in the hidden string.
The hidden string can be tracked by means of the information analysis tool to detect by
whom, when and with which machine the document was copied.
With the function to detect embedded information, scan of information embedded documents
and Multiple Embedded Information Action can be effectively prevented.
TL Codes (Trace&Lock)
TL code is a kind of two-dimensional barcodes. Dots are printed on the output paper to
embed digital information by dot displacement.
F-2-1
F-2-2
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F-2-3
F-2-4
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Conditional Permission
Conditional Permission (Password Auth. , user Authentication)
Set the following to embed the password for Use Document Scan Lock / Embedded Info.
Note that this setting requests users to enter the password before starting Copy.
Settings/Registration > Function Settings > Common > Document Scan Lock Optional
Settings > Use Document Scan Lock/Embedded Info. > ON
Copy > Options > Document Scan Lock Scan Lock Information
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F-2-5
F-2-7
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F-2-8
F-2-9
When "Password When Analyzing Embedded Info" is set in Document Scan Code Analyzer
- Prohibit All: This restricts copying documents. The document cannot be copied when
for MEAP, the password popup window is shown on the touch panel upon the document
scanned to be ready for Copy. Copy is started only when the correct password is entered on
- Password Auth.: This restricts copying document. The document can be copied only when
the panel.
- User Authentication: This restricts copying document. This setting is for the environment with
If the wrong password is entered for three times consecutively, Copy job is cancelled and the
only when Department ID or the user name is matched to the login information.
In machines with Forced Document Scan Lock enabled for Copy, the following limitations
When the password is not entered within the predefined period (1 minute), Copy job is also
cancelled.
- Settings/Registration > Function Settings > Common > Print Settings > Document Scan
Lock Settings > Forced Document Scan Lock > Set
- Tracking Information > Password When Analyzing Embedded Info > Set
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Limitations
Conditional permission is judged only on the first page for the Scan-requested
document.
The following conditions trigger unconditional prohibition:
- Conditional permission is added in the middle of the multiple-page document.
- Conditions are changed in the latter pages.
Prohibit All is triggered when documents with different Document Scan Lock information
embedded are scanned as a page (i.e. 2 in 1, etc.). In such a case, the password
popup window is not shown even when "Password When Analyzing Embedded Info" is
set to "Set".
When Document Scan Lock information is embedded, documents should not be
enlarged or reduced. Document Scan Lock information cannot be extracted from
enlarged / reduced documents using a machine without Document Scan Lock function.
This disables Scan Guard function and tracking information analysis.
Document Scan Lock information is deteriorated on transmitted documents (by SEND).
Information cannot be analyzed on such documents.
Analysis is also impossible when Document Scan Lock information is embedded in the
background but shown through the other side of paper. If failed, retry the analysis in a
higher resolution, i.e. 600dpi*600dpi. This may allow analyzing the data successfully.
Document Scan Lock information may not be analyzed on paper lager than A3.
Sizes between A5 and A3 are recommended for information analysis.
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User (Department ID) authentication is the function to add the user name or Department
When documents are scanned under Document Scan Lock setting, paper sizes between A5
ID with permission in the watermark data embedded in the document. Copy is allowed only
when the login name / Department ID entered at device login is matched to the embedded
information.
Embedded data
User Name
Department ID
SSO-H
+Department ID
Management *1
User Name *2
User Name
Department ID
Department ID
Management
Department ID
Management
User Name
Department ID
F-2-10
2. "Allow All" is detected in the first page of the scanned document and the following
conditions are met.
- For password authentication, the user selected "Cancel" or entered wrong passwords for
three times consecutively; or the predefined time (one minute) elapsed before the password
is entered.
T-2-1
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F-2-11
- For user authentication, the user is not required to log in to the device or the embedded
User Name does not match to the login user.
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Functions > Basic Function > Deterioration of Document Scan Lock Information
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but additional Document Scan Lock information was embedded at printing on the document
received device. This will result in failure in reading Document Scan Lock information.
The similar symptom may occur in Advanced Box.
embedded.
When 4 sheets of A5 paper with "Allow All" specified are printed on a sheet of A3 paper, the
print job is permitted for the whole document specified as "Allow All".
When 5 or more sheets of A5 paper with "Allow All" specified are printed on a sheet of A3,
the document is regarded as "Prohibit All" due to redundant embedded information on the
overlapped parts. The print job is cancelled in such a case.
OK
NG
F-2-12
Functions > Basic Function > Deterioration of Document Scan Lock Information
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Functions > Basic Function > Deterioration of Document Scan Lock Information
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Functions > Basic Function > Deterioration of Document Scan Lock Information
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Maintenance
Maintenance
Reference matter in
market service
Related Service Mode
Related Error code
Maintenance > Reference matter in market service > Invalidating the License for Transfer to a Different Device data recovery method
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Setting information
Once Document Scan Lock license option is nullified, the settings for Document Scan Lock
transfer license key has been issued is not displayed in service mode.
are disabled.
Activate the license option to restore the settings.
When Counter board is broken
Error Codes related to Image Data Analyzer Board
Even after Document Scan Lock license termination, Document Scan Lock information
embedded in documents stored in BOX remain unchanged. The embedded settings are valid
on the printed BOX documents.
If turning on the power after the replacement of the counter board due to the breakage,
following operations are performed.
-Automatically recovered from the SRAM on the main controller board.
-If it is impossible that the history is automatically recovered from SRAM to the counter board,
the license key/transfer license key history data is automatically recovered to the counter
board from the license key history data on HDD.
Here the keys required to invalidate the license for transfer to a different device will be
Recover the data from SRAM to the counter board. Then, recover the data from the counter
board to HDD.
'Invalidating the License for Transfer to a Different Device' can be executed in the Service
When the data cannot be recovered from SRAM to the counter board, all history data of
Mode in order to make accessories validated by the license information available to another
host machine.
The accessories continue to be available even in such cases, although 'Invalidating the
License history data is required when invalidating the license for transfer to a different device.
License history data is stored threefold in 3 different locations - HDD, Counter PCB, and
SRAM on the Main Controller.
Once the HDD and / or Main Controller are replaced with new ones, it may not be possible
to invalidate the license for transfer to a different device for options validated by the license
information.
License key history data
License history data is used in order that the transferred license key cannot be used in the
same iR host machine again.
-License history data has a total of the number of the iR accessory license key and the MEAP
applications and only 30 of the total are doubly stored in HDD and the counter board.
-Only 30 of the total are doubly stored. The rest is stored in HDD only.
Maintenance > Reference matter in market service > Invalidating the License for Transfer to a Different Device data recovery method
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Maintenance > Related Error Code > Error Codes related to Image Data Analyzer Board
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Cause
Occurrence Timing
At startup or waking
from sleep mode
At startup
Recovery
1. Replace Image Data Analyzer
Board
2. As a temporary measure, remove
Image Data Analyzer Board to
nullify Document Scan Lock license.
1. Update the firmware of Image
Data Analyzer Board.
2. As a temporary measure, remove
Image Data Analyzer Board to
nullify Document Scan Lock license.
Maintenance > Related Error Code > Error Codes related to Image Data Analyzer Board
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Maintenance > Related Error Code > Error Codes related to Image Data Analyzer Board
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Maintenance > Related Error Code > Error Codes related to Image Data Analyzer Board
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Maintenance > Related Service Mode > Invalidating the License for Transfer to a Different Device (Level 2)
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F-3-1
Screen Design:
SET-xxxx: indicates the license status. If installed, the option is identified as '1' under A.
To invalidate an option for transfer, select it, and type in '0' under B; then, click [OK] so that
the option will be invalidated and an invalidation certificate will be issued.
TR-xxxx: indicates any invalidation certificates that have been generated under C.
xxxx may be any of the following:
target device.
Installation Procedure
1. Start service mode, and activate Level 2 so that the following is true:
MEMO
Not all foregoing options are available in all countries and regions.
COPIER>OPTION>LCNS-TR
The following screen appears, showing the current status of various options:
SEND
ENPDF
SPDF
EXPDF
PDFDR
SCR
HDCLR
BRDIM
VNC
Maintenance > Related Service Mode > Invalidating the License for Transfer to a Different Device (Level 2)
Send
Encrypted PDF
PDF(OCR)
Encrypted PDF + PDF(OCR)
PDF Direct Print
Encrypted Printing Software
HDD Data Encryption + HDD Date Erase Kit
BarDIMM(PCL Optin)
Remote Operator's Software Kit
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Maintenance > Related Service Mode > Invalidating the License for Transfer to a Different Device (Level 2)
WEB
HRPDF
TRSEND
WTWRK
TSPDF
USPDF
DVPDF
SCPDF
AMS
ERDS
PS
PCL
PSLI5
LIPS5
PSPCL
HDCR2
JBLK
AFAX
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2. If an option has already been installed, '1' will be indicated under A. If you want to invalidate
it, select it, and type in '0' so that the indication under B will change to '0'.
3. Thereafter, when [OK] is pressed, the indication under A will change to '0' and, at the same
time, an invalidation certificate will be indicated in the form of a number. Take note of it in
writing together with the serial number of the target device.
4. When the target device is ready, check its serial number.
5. Contact the Sales Company, and provide the following: invalidation certificate for transfer,
serial number of the source device, serial number of the target device. The Sales Company,
in response, may issue a new license key that may be registered on the target device.
6. Register the new license key to the target device, and check to make sure that the function
has been enabled.
7. PDFDR (PDF Direct print) does not have Invalidating the License for Transfer in a simple
substance.
PCL and PDF Direct print are done Invalidating the License for Transfer of when you do
Invalidating the License for Transfer of PSPCL.
Maintenance > Related Service Mode > Invalidating the License for Transfer to a Different Device (Level 2)
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