EmailActivationProcedureforiPhoneDevices

Updateorconfirmthatyour
devicehasthemostrecent
operatingsystem.
ConfirmInternetaccessvia
Safari.

2.
3.
4.
5.

SetaDevicePasscode

Introduction
iPhonedevicescanbeenabledto
allowwirelessconnectivitytoS&W
email,calendarandcontacts.This
doesnotincludeyourFrequent
Contacts;refertoFAQonhowto
exportthemtoyourdevice.Youwill
needanactiveiTunesaccountto
proceed.

IMPORTANT:Beforeyourmobile
devicecanbeactivated,your
managermustsubmitaRequestfor
Accessbyusingmyuserapp.sw.org.

NOTE:Dependingonyour
personalizedsettingsandiPhone
device,somemenusettingsmay
differ.

IMPORTANT:Thecodemustmeet
thefollowingcriteria:
Mustbeatleastfourcharacters
inlength.
Cannotbesequential
ascendingordescending(i.e.,
youcannotuse1234or4321).
Cannotincludemorethantwo
repetitivenumbersinarow(i.e.,
youcannotuse1111or1112).
1. TaptheSettingsicononyour
homescreen.

2.
3.
4.
5.

BeforeYouBegin
Beforeyouproceedwiththe
installation,besureyouhavedone
thefollowing:
Activateyourdevicewithyour
carrier,ifnotalreadyactivated.
Activateyourdevicewith
iTunes,ifnotalreadyactivated.

SelectGeneral,andthen
PasscodeLock.
TapTurnPasscodeOn.
EnteraPasscode.
Whenprompted,reenteryour
Passcodetoconfirm.

InstallMobileIron
Inordertogetsetup,youwillneed
todownloadMobileIron
MyPhone@WorkfromtheApp
Store.

6.
7.

abletoproceedwithoutan
account.
OpentheAppStore.
SelectSearchatthebottom.
TypeMobileIroninthesearch.
SelectMobileIron
MyPhone@Workfromthe
searchresults.
SelectFree,andthenInstall
fromthetopright.
FollowtheAppStorepromptsto
beginthedownload,andwait
whiletheapplicationis
downloadedandinstalled.

ActivateMobileIron
Oncetheapplicationisinstalled,
confirmyouhavestrong3G,4Gor
WiFiwirelesssignal,andthen
activatebyperformingthefollowing
steps.
1. LocateandselecttheredMicon
forMobileIron.

2. Waitwhiletheapplication
launches.
3. SelectOKwhenthenotification
warningsaskyoutoallow
MobileIrontousePush
Notifications.

1. Ensurethatyouhaveanactive
iTunesaccount.Youwillnotbe

4. TapontheServerAddressfield
andentermobile.sw.org.Then
tapRegister.

5. EntertheRegistrationPINyou
receivedbyemailfrom
MobileIron.

6. SelectOKwhenthenotification
warningasksyoutoallow
MobileIrontouseyourcurrent
location.

7. Anotificationwillappear
informingyouthatanew
configurationfileisbeing
downloadedandinstalled.
SelectOK.
8. Youwillseeawebpageopenas
partofthesetupprocess.Itis
importantthatyoudonotclose
thispage.
9. OntheInstallProfilescreen,tap
Install.

10. EnteryourdevicePasscode
whenprompted.
11. IfyoureceiveanUnverified
Profilewarningmessage,tap
InstallNow.
12. Awarningscreenwillappear
detailingthechangestheProfile
willmaketoyouriPhone.Tap
Install.

2. Mailwillopentoyourmost
recentlyviewedInbox.

13. TheiPhonewilldownloadand
verifytheProfile.Oncethe
verificationprocesshas
completed,tapDone.

3. Ifyouhavemorethanone
inbox,youcanusethebuttonon
thetopleftofthescreentoview
youradditionalmailboxes.

14. YouriPhonemayopentheSafari
webbrowsertothelastpage
youvisited.Youcanclosethis
windowbypressingtheHome
buttonbelowyourscreen.
15. YouriPhonewillnowbegin
receivingemailwithinthenext
10to30minutesdependingon
thestrengthofyourdatasignal.
Youwillalsobeaskedforthe
passwordyouusetologinto
yourS&Wcomputeragainto
beginthedownloadprocess.

4. YourS&Wemailwillbeinthe
inboxlabeledGroupWise
ServerName.Tapthisaccountto
openit.
5. ForadditionalhelpwithiPhone
functionality,pleasevisitthe
FAQsandQuickReference
GuidesontheInformation
ServicessiteonInSite.

AccessingYourEmail

shouldappearatthebottomof
thescreen.

Support
Ifyoudoexperienceaproblem,
pleaseopenaHelpDeskticketvia
GemsWeb.

Youremailwillnowappearinthe
iPhoneMailapp.

1. LocateandselecttheblueMail
app.Unlessyouhavemodified
yourhomescreen,thisapp
2