Jacquelyn Nietopski

5904 Endsley Court Raleigh, NC 27610

(716)481 4818 jackienietopski@yahoo.com

SALES MANAGER
Building people and teams to coach and motivate top performing sales and profits.

19 years of progressive experience and responsibility with documented success in the areas
of retail sales management at various organizational levels. Motivate and develop district to
deliver strategic plan to exceed sales. Coached to execute customer service initiatives, trained
and achieved significant results in productivity. Strengths include:

 Sales performance maximization  Proven sales record

 Customer service development  Improve expenses
 Recruiting  Training and development
 Inventory management  Merchandise presentation

PROFESSIONAL EXPERIENCE

FOOTLOCKER INC. 1991-2010

Lady Foot Locker District Manager Raleigh, NC (2006-2010)

Built highly motivated team that executed company’s plan by teaching Managers and
associates how to drive sales delivering $15M in annual sales. Ensured the customer is
the focal point of all activities in the stores. Understood the components that impact sales and
profits and ensures their execution for 18 stores. Managed - 100 associates in 3 states.

Sales Team Management

Generated outstanding sales environment by executing Customer Service initiatives and set
the example for exceptional service and satisfaction.
 Inspired store Management to meet/exceed sale goals and held them accountable for
results, created stability in store associates.
 Increased extra sales potential by 20% by taking control of the sale and determining
customer needs.
 Elevated store’s guest-satisfaction index by 10% within 2 years; ensured the swift
resolution of customer issues to preserve customer loyalty.

Operations Management

Identified opportunities for continuous improvement in standards in sales performance,

operations follow-through, inventory control and visual merchandising.
 Controlled inventory and reduced shrink by 64% in 2009. Proactive to prevent
inventory losses and worked with team on monitoring inventory.
 Demonstrated proper execution of Visual Merchandising guidelines by creatively
coordinating floor layout to maximize opportunities for greater sales.
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 Continuously monitored sales and wages, communicated budgets and needed

changes to stores resulting in hours control and saving over 1,000 hours annually.

People Development/Interpersonal Skills

Trained and managed store associates and achieved significant improvements in their
productivity by maintaining a consistent training program.
 Developed 2 Manager Trainers and one District Manager in Training.
 Continuously scouted, networked and interviewed the best candidate resulting in
exceptional store associates.
 Built and monitored succession plans within the district for stability in all stores.

Sales Manager Nationwide (1991-2006)

Foot Locker, Kids Foot Locker, Lady Foot Locker

Successfully managed 8 stores to drive sales and profits through superior customer service,
visual merchandising, training and overall store operations.

M. Wile Factory Outlet Buffalo, NY 1988-1991

Assistant Sales Manager

Executed daily operations and sold business suits that were produced locally.

EDUCATION
Bachelors Degree in Business Management, NIAGARA UNIVERSITY Niagara Falls, NY 1987

AWARDS

 MVP of the Year 2008 for the Southern Region as a District Manager
 National Manager Trainer of the Year 2005 for the division
 Manager Trainer of the Year 2005 for the Southern Region
 Manager Trainer of the Year 2002, 2003, 2005 for the District
 Manager of the Year 1999, 2001 for the District
 Sales Leadership Award 1994, 1996, 1999, 2005 for over $200,000 gain
 Recruiter of the Year 2001
 Best Percent Gain 1995, 1996, 1999
 Best Profit Percent 1999