Professional Documents
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Course Outlines
FB 1021 Introduction to Management
September 2013
TABLE OF CONTENT
i.
ii.
iii.
iv.
v.
vi.
WELCOME
I, Munusamy I.A. am the course leader for FB1021 Introduction to Management.
Its my pleasure being with you for this semester and hoping that, all of you give
your best in learning this interesting course. Looking forward to meet you all.
Contact
Name of lecturer: Munusamy I.A
Consultation: A 217 Admin Building
06 8502338 Ext 249
munusam@nilai.edu.my
Learning Objectives
This course is to help student to develop the basic understanding of essentials of
management and the complex nature of organization. This course aims to help
students to understand and internalize the concepts and principles of management
so the students can use these concepts and principles in order to successfully apply
in an organization.
Learning Outcomes
Upon successful completion of this module, the student should be able to:
ASSESSMENTS:
Continuous Assessments:
i.
Mid Term Test
ii.
Class tests
iii.
Group Assignment
iv.
Assignment
20%
20%
10%
10%
60%
1.2
Final
i.
ii.
iii.
Examination:
Section A Multiple Choice Questions
Section B Short Answer Questions
Section C Long Essay Questions
40%
100%
Text Books:
Compulsory Reading:
Ricky W.Griffin Management Principles and Practices, South Western Cengage
Learning, 11th Edition, 2013
Kinicki / Williams , Management, McGraw Hill 4th Edition, 2009
Additional Reading:
Robert N. Lusier, Management Fundamentals Concepts, Applicants, Skill
Development, 3rd Edition, Thomson South Western, 2006
Ronald j Ebert & Ricky W. Griffin, Business Essentials, 5 th Edition, Prentice Hall, 2005
Lecture Schedule:
Semester Study Plan
Week
1
-Business Environment:
-Internal Factors
-External Factors
-How organizations manage these environmental elements attempt to
influence environments?
-Management Functions:
Planning
-Organizing
Nature of organization structure
-Leading
Motivating, influencing staff etc.
10
-Controlling
Control as a management process, types of control and managerial
approaches to implementing controls
11
12
13
14
Plan
What
are
the
three
management skills? Do all
managers need these skills?
What are the four functions
of management? Do all
managers perform all four
functions?
Learning Outcomes
Reading
The
importance
of Chapter 1
management,
the
three
management
skills,
the
existence
of
managerial
roles.
What
are
the
three management roles? Do all
managers perform all three
roles?
Group Assignment 1
Interview the manager at any level of a local company. Identify that managers job
according to level and area. Show how planning, organizing, directing, and controlling
are part of this persons job. Inquire about the managers education and work
experience. Which management skills are most important for this managers job?
4
Explain
the
types
of Learn the importance of Chapter 1
theories. State the major theories. Learn the major
similarities and differences similarities and differences
between the classical and between the classical and
behavioral theorist. Conduct behavioral theorist.
comparative studies.
Practice Exam Question 1
Explain
the
internal The five internal factors and
environment factors. Describe how they affect a business.
Chapter 2
how
the
external The nine internal factors and
environmental factors can how they affect a business
affect the internal business environment.
environment.
6
State 3 types of business Learn the types of business ownership. What can be the ownership
and
their
possible reasons to go for characteristics.
limited Company instead of
sole
proprietorship
or
partnership? What are the
advantages
and
disadvantages of partnerships
and limited company?
Group Assignment 2
Interview the owner-manager of a sole proprietorship or a general partnership. What
characteristics of that business form lead to the owner to choose it? Does she or he
ever contemplate changing the form of the business?
7
Learn
the
process
of Chapter 5
planning, goals, mission,
objectives and etc. Porters
company situation analysis.
Explain
the
differences
between a flat organization
and a tall organization. Discuss
the difference between formal
and informal authority and
centralized and decentralized
authority.
Mid Term Test
Learn
to
differentiate Chapter 6
between
flat
and
tall
organization.
Learn
the
difference between a formal
and informal authority.
10
Chapter
13
Chapter
14
11
List the six steps in decision Learn the decision making Chapter 4
making.
Explain
the process
relationship among objectives,
problem solving and decision
making.
12
Describe
the
three
ways Learn
and identify
communication flows through communication
in
organization. State the major organization
advantages
of
oral
communications and written
communication. List four steps
in
the
interpersonal
communication process. State
the barriers to communication.
Practice Exam Question 3
13
14
Examination
the Chapter
the 11
Learn
and identify the marketing functions. Learn
the
importance
of
Accounting & Finance
1.
2.
3.
4.
5.
6.
Total
Student
learning
Time
(SLT)
L= Lecture
T= Tutorial
P= Practical
O=Others
Face to Face
28
28
7.
8.
O
64
Guided: 56 hours
Independent Learning : 64
Total: 120
9.
Objectives:
This course covers the management principles, theory and practice. It
focuses on the basic roles, skills and functions of management with special
attention to managerial responsibility for effective and efficient achievement
of goals. This course prepares students for degree studies in business related programmes and aims to provide exposure for first year
undergraduates through a structured learning environment.
It also cultivates soft skills, Emotional Quotient (EQ), for employability and
lifelong learning.
Assessment Type
Objective
assessment that
Programme Aims
To provide students with a high quality of preundergraduate education and prepare them for
various degree pathways
To prepare students for study at undergraduate
level in English-medium universities locally as
well as internationally
To be a bridge between students from
secondary school education and undergraduate
study
To enhance the English language proficiency of
students and enable them to communicate,
study
effectively
and
confidently
at
undergraduate level in an English medium
university
To develop the learning skills, knowledge of
subjects and related capabilities required for a
successful study at undergraduate level in Nilai
UC, partner universities and other higher
Course Aims
institutions
To cultivate a commitment to good practice in
academic work, and in particular to create an
awareness of the serious adverse implications
of plagiarism
To provide students with the necessary
personal and key skills to enable them to
develop as independent, autonomous learners.
To give students practical experience of
different methods that may be used to develop
and assess their learning in Nilai UC and to
enhance them soft skills.
To prepare students for life long learning and
information management
Course Aims
18. Content outline of the course/module and the SLT per topic
TOPIC
SLT HOURS
L
T
P
IL
TOTAL
of
the
Planning
Fundamentals of planning, promoting
goal setting, MBO and SMART Goals.
How planning helps
The strategic management process.
16
Organizing
- What is an Organization?
- The major elements of
an
organization.
- Basic
types
of
Organizational
Structure.
-
Leading
Definition for leading
Motivation Content, process,
reinforcement & job design
perspectives
&
16
28
team
Controlling
Communication
-
Barriers to communications
How
managers
fit
into
communication process
Functional
organization
-
Department
The
function
department
of
of
the
an
marketing
and
planning
The
function
of
Administrative 4
department
Problem solving and Decision-making
-
12
20
28
64
120
Total SLT
28
19. Main references supporting the course:
Nilai University
Introduction:
Nilai University is committed to facilitate the all-round development of its student.
Our philosophy is premised on the belief that a holistic education encompasses
academic learning, character building and social development.
As a member of the Nilai University , you should be able to live and learn in an
environment which is orderly, peaceful and without disturbances which impede your
growth and development.
Niali University is proud to be multi-cultural community, with students from many
countries living harmoniously under one roof. As such, it is important to respect and
appreciate other cultures and beliefs. Nilai University also strongly promotes a
personal value system, which means that all members of the community are
responsible for their own actions.
required to
attend classes regularly and fulfill attendance requirements.
The attendance requirements vary depending on the nature of the
programme
as well as rules and regulations drawn up by professional
requirement could be
barred from taking the examinations.
If a student is absent, he or she must produce a medical or other
acceptable
document.
PUNCTUALITY
WORK HABITS
training sessions.
Assignments and other academic tasks given are to be completed
accurately and
submitted within the deadline.
Quizzes, tests and examinations are used to gauge students
understandings of
the lessons and as such, students are expected to be fully
prepared for them.
ACADEMIC INTEGRITY
to severe
disciplinary action. Cheating includes:
Using unauthorized materials in tests and examinations;
Letting another person take tests or examinations on ones behalf or
taking tests
and examination on another persons behalf;
Working jointly, copying or sharing another students work and
presenting it as
ones own piece of work;
Inventing, copying or altering data, quotations or references;
Plagiarizing i.e. taking or using another persons work without
attributing the
source and thus, giving the impression that it is ones own work.
required when
dealing with other students from different cultures.
Smoking is prohibited within the campus.
Students are expected to come to college free from the influence of
alcohol and drugs. Students should not possess such substances.
Sep. 2013
FOUNDATION IN BUSINESS
(SEMESTER 1)
FINAL EXAMINATION
DECEMBER 2009
Course
Time : 2hours
Date :
Instructions :
provided
This exam paper consists of (6) printed pages (excluding front cover)
DO NOT OPEN THIS BOOKLET UNTIL YOU ARE TOLD TO DO SO
Section A
Answer all Questions
Multiple Choice Questions
(45 marks)
1.
2.
efficient
effective
multiplied
ethical
3.
To be
them
a.
b.
c.
d.
4.
David McClelland
Frederick Herzberg
Henry Fayol
Max Weber
5.
6.
asking questions
maintaining eye contacts
affirming through nods and facial expressions
all of the above
7.
8.
If an organization sets a goal to increase its sales by ten percent during the
next fiscal year, the organization has established:
a.
Long-range plan
b.
strategic plan
c.
annual objective
d.
long range objective
9.
10.
services
manufacturing
construction
wholesaling
11.
Which of the following is not usually the most important source of financing
for a new business?
a.
banks
b.
investors
c.
personal resource
d.
lottery winnings
12.
13.
14.
informal organization
formal organization
matrix organization
simples organization
top
middle
first-line
second-line
When a company seeks to match its work force size to its strategic goal, it
is implementing:
empowerment
rightsizing
downsizing
a core employee base
15.
institution
b.
philanthropy
c.
business
d.
agency
16.
Which of the following groups is NOT considered an organizational
stakeholder?
17.
18.
a.
employees
b.
c.
d.
investors
customers
tourists
goal attainment
b.
c.
d.
effectiveness
management roles
efficiency
goals
structure
people
resources
19.
Technology is affecting what areas of managers job and a companys
functions?
20.
a.
customer service
b.
c.
d.
kaizen
b.
c.
d.
reengineering
work force diversity
total quality management
21.
22.
planning
b.
c.
d.
leading
controlling
organizing
calm water
b.
c.
d.
unfreezing
white water rapids
refreezing
23.
The second step in the decision making process, once a problem is
identified, is:
24.
25.
26.
a.
development of choices
b.
c.
d.
an environmental analysis
identification of decision criteria
the setting of priorities
problem
b.
c.
d.
decision criteria
a programmed decision
a rule or a policy need
manager
b.
c.
d.
staff specialist
outside consultant
any of the above
27.
28.
29.
30.
a.
top managers
b.
first-line managers
c.
d.
middle managers
supervisory managers
transactional leader
b.
c.
d.
behavioral leader
charismatic leader
transformational leader
motor skills
b.
c.
d.
technical skills
human relations skills
conceptual skills
b.
c.
d.
b.
c.
d.
intuition
observation, theorizing, predicting and testing
luck
Section B
Answer all Questions
Short answer questions
(35 marks)
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
(3 marks)
(2 marks)
(2
(4
(4
(2
(2 marks)
(2 marks)
(2
Section C
Essay questions
(20 marks)
1a.
b.
2a.
b.