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Introduction:
The BI landscape is evolving in real-time, making the challenge of finding and deploying the
right solution a difficult one. At Solutions Review, we put ourselves right in the middle of it all;
making it a point to highlight the software that has the greatest impact on todays buyers and
end-users while also looking ahead to tomorrow. To assist you, weve engineered a tool called
the Buyers Matrix Report, which is a visual reference and summary of the top-28 best-of-breed
BI tools to assist you in your search. The Buyers Matrix is organized by specific categories,
which include: Areas of Focus, Industries, Features, Services, and Support. Heres a more indepth breakdown of how we organize the Buyers Matrix:
Industries:
Today, businesses need BI software solutions to quantify their industry-specific metrics and
present them within visualization and dashboards that can be easily interpreted and
manipulated. Each industry has its own key performance indicators (KPIs) and accepted
standards for analyzing and presenting data. For example, in marketing, its common to
present data pertaining to revenue, return on investment (ROI), and cost per lead. However, in
the field of operations, it is customary to deliver data in terms of throughput, cycle time, and
bottlenecks. In these two examples, the steps for analysis and approach to visualization are
worlds apart and echo the importance of working with BI providers that develop software
within your specific industry. This section in our Buyers Matrix Report highlights which
industries each specific provider is involved in, where they may have strong performance
indicators, and how they might align with your specific needs.
Features:
As noted, the BI landscape is changing constantly. New trends develop as changes in
enterprise goals emerge. Solutions providers are quick to adapt to these shifts in thought and
practice, and are typically swift in innovating to create new product features which support
their customers changing demands. The majority of the selected providers are involved in
many of the same popular spaces, like big data, cloud BI, advanced data analytics, data
visualization, mobile, and self-service; but there are more. The reason these features are
beginning to trend upward in popularity is because of the sharing and mobile economies, along
with the maturation of big data. Its very important to match the mix of features that exist
within your BI solution to your companys strategy in order to handle new market trends.
Areas of Focus:
Not all solutions providers are created equal. Oftentimes, vendors will key in on a niche in the
market. By focusing on a specific part of the space, such as self-service BI for example, solutions
providers can become experts at developing a narrower piece of software that although
vocational, really works for its users. As a result, the vendor increases efficiency and overall
quality and decreases the time it takes to deploy the solution organizationally.
Support:
There is nothing quite as frustrating as a BI tool that doesnt work. Solution downtime leads to
losses in productivity, overhead cost, customer satisfaction, and revenue. Its been welldocumented that the time it takes to deliver measurable results from BI is much longer than what
is expected by business managers. Adding in downtime created by poor support makes the time it
will take to deliver business results from BI unacceptable. That said, professional, effective, and
reliable user support systems are vital to any top-notch BI solution. The support section of our
Buyers Matrix outlines what each provider offers in terms of user support.
Services:
Each solutions provider differs in what they offer, but they all provide something in terms of thirdparty management tools. Some of the vendors will assist you in installing, deploying, and
configuring your new BI solution. Others dont offer setup services, but supply advisory services
on how to properly fit their software into your existing ecosystem. There are more than a dozen
other services that we outline in the Buyers Matrix, with a complete list of providers and side-byside comparisons as to what each includes with purchase of their specific software package.
Timothy King
Editor
Solutions Review
Note: Solutions Review contacted each solution provider listed in this report and requested their input on their solution
features and focus. In some cases we recieved no response and therefore provided what information we could obtain
through online reserarch. That information is marked with an asterisk (w). The information provided to us by a solution
has been obtained from sources believed to be reliable. Solutions Review disclaims all warranties as to the accuracy,
completeness or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such
information.
Solutions Review
Solutions Review
Big Data
Cloud BI
Tools
Dashboards
Data
Blending
Data
Discovery
Actuate (OpenText)
Alteryx
w Arcplan
Birst
BOARD
Datameer
w GoodData
w IBM Cognos
SOLUTION PROVIDER
Information Builders
TIBCO Jaspersoft
Pentaho (Hitachi)
w Platfora
w Prognoz
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Panorama
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w Oracle
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Small-Sized
Company BI
w MicroStrategy
Reporting
w Microsoft Power BI
Qlik
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MediumSized
Open Source
Company BI
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Jedox
Logi Analytics
Data
ERP
Enterprise BI
Visualization
Packaged BI
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w Revolution Analytics
w Salient
w SAP
SAS
SiSense
Tableau
TARGIT
TIBCO Spotfire
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Solutions Review
BOARD
Datameer
w GoodData
w IBM Cognos
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Information Builders
TIBCO Jaspersoft
Jedox
Logi Analytics
w Microsoft Power BI
w MicroStrategy
w Oracle
Panorama
Pentaho (Hitachi)
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w Platfora
w Prognoz
Qlik
w Salient
w SAP
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SAS
SiSense
Tableau
TARGIT
TIBCO Spotfire
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Self-service BI
Search-Based BI
Scorecards
Reporting
Real-Time
Monitoring
Birst
Predictive
Analytics
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OLAP
Mobile BI
Microsoft Office
Integration
Metadata
Management
Mapping
In-Memory
Processing
Location
Intelligence
Development
Tools
Embedded
Advanced
Analytics
Embedded
Analytics
Data Integration
Data Warehouse
Data Discovery
Data Quality
Dashboards
Collaborative BI
w Arcplan
Cloud BI
Business User
Data Modeling
BI Infrastructure
Application
Development
Alteryx
Analytics
Actuate (OpenText)
SOLUTION PROVIDER
Advanced
Visualization
Ad-Hoc Query
Solution Features
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Solutions Review
Logistics
Manufacturing
Marketing Service
Providers
Media
Online Services
w Arcplan
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Transporation
Insurance
Independent
Software Vendor
Telecom &
Communication
High Tech
Supply Chain
Analysis
Healthcare &
Medical
Subscription
Business
Government,
Public Sector &
Non-Profit
Sports &
Entertainment
Finance
Enviromental
Real Estate
Education
Alteryx
eCommerce
Actuate (OpenText)
Defense, Security
& Law
Enforcement
SOLUTION PROVIDER
Consumer Goods
Industries of Focus
Birst
BOARD
Datameer
w GoodData
w IBM Cognos
Information Builders
TIBCO Jaspersoft
Jedox
Logi Analytics
w Microsoft Power BI
w MicroStrategy
w Oracle
Panorama
Pentaho (Hitachi)
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w Prognoz
w Salient
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w Platfora
Qlik
w SAP
SAS
SiSense
Tableau
TARGIT
TIBCO Spotfire
Solutions Review
Birst
BOARD
Datameer
w GoodData
TIBCO Jaspersoft
w Oracle
Panorama
Pentaho (Hitachi)
Qlik
Upgrade
Assistance
Security Services
Production Audits
Pilot Programs
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w Platfora
w Prognoz
Networking
Services
Mobility Services
Mid-market
Expertise
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w Microsoft Power BI
w MicroStrategy
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Information Builders
Jedox
w IBM Cognos
Logi Analytics
Jumpstart
Programs
IT Managed
Services
w Arcplan
IT Infrastructure
Services
Interactive
Experience
Health Check
Full Lifecycle
(Turnkey) Solution
Implementation
Deployment
Custom
Visualization
Cloud Services
Data Center
Services
Business Strategy
Business Analytics
Application
Innovation
Alteryx
Advisory Services
Actuate (OpenText)
Advance Reporting
Workshop
SOLUTION PROVIDER
Ad-Hoc Consulting
Assistance
Solution Services
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w Salient
w SAP
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SAS
SiSense
Tableau
TARGIT
TIBCO Spotfire
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Solutions Review
w Arcplan
Birst
BOARD
Datameer
w GoodData
w IBM Cognos
Information Builders
TIBCO Jaspersoft
Jedox
Logi Analytics
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w SAP
SAS
SiSense
Tableau
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w Salient
TIBCO Spotfire
Partner Portal
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TARGIT
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w Prognoz
Qlik
w Platfora
w Microsoft Power BI
Pentaho (Hitachi)
Panorama
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w Oracle
w MicroStrategy
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Weekly Case
Report
On-site Visits
Weekend
Assistance
Online Software
Updates
Unlimited Contacts
Multi-Language
Support
Training
Multi-Continent
Support
Self-Help Portal
Multi-Channel
Communication
Professional
Service Days
Licenses
Activation
Product Tutorials
& Docs
Email Local
Support Center
Prioritized Bug
Requests
Dedicated Support
Engineer
Phone Local
Support Center
Community
Forums
Alteryx
Certification
Program
Beta Programs
Actuate (OpenText)
Account Manager
SOLUTION PROVIDER
Solution Support