Assignment 02

Assignment 02
Introduction
Systems

to

Business

INF1505
Semester 1
School of Computing

IMPORTANT INFORMATION:
This tutorial letter contains Assignment 02 for
Semester 1

Information

Assignment 02: Semester 1

Assignment 02
Due Date
Unique Assignment number
Study Material
Submission Procedure
Number of Questions

Semester 1
10th April 2014
736406
Chapters 8, 10 - 14
Mark-reading sheet or electronically via myUNISA
50

Question 1

1.
2.
3.
4.

is a supporting activity in the value chain.

Operations
Inbound logistics
Technological development
Service

Question 2
Using the
model brings sellers and buyers together on the Web and collects
commissions on transactions between these parties.
1.
merchant
2.
brokerage
3.
advertising
4.
mixed
Question 3
Using the
model transfers the old retail model to the e-commerce world by using
the medium of the Internet.
1.
merchant
2.
brokerage
3.
advertising
4.
mixed

Assignment 02: Semester 1

Question 4
Which form of electronic commerce (e-commerce) is depicted in the following diagram?

1.
2.
3.
4.

Business-to-Business (B2B)
Consumer-to-Consumer (C2C)
Consumer-to-Business (C2B)
Government-to-Citizen (G2C)

Question 5
E-procurement is an example of the
1.
seller-side marketplace
2.
buyer-side marketplace
3.
third-party exchange marketplace
4.
trading partner agreement

B2B e-commerce model.

Question 6
A
market concentrates on a specific function or business and automates this
function or process for different industries.
1.
vertical
2.
horizontal
3.
two-dimensional
4.
targeted

Question 7
usually works with a smart card and the amount of cash stored on the chip can be
recharged electronically.
1.
E-cash
2.
E-wallets
3.
E-checks
4.
Micropayments
Question 8

1.
2.
3.
4.

is a method for improving the volume or quality of traffic to a Web site.

Extensible Markup Language (XML)
Search Engine Optimization (SEO)
Ad impression technology
Agent technology

Question 9
The end result of the
phase should give users and top management a clear view
of what the problem is and how the information system will solve the problem.
1.
prototyping
2.
design
3.
requirements
4.
planning
Question 10
The final result of the economic feasibility study is the
1.
internal rate of return
2.
net present value
3.
cost-benefit analysis
4.
payback

report.

Question 11
Are there any political repercussions of using the system? is a question that should be
considered when assessing
feasibility.
1.
economic
2.
technical
3.
operational
4.
legal

Assignment 02: Semester 1

Question 12
A
1.
2.
3.
4.

prototype is used to determine a systems technical feasibility.

proof-of-concept
Computer-Aided Systems Engineering (CASE)
requirements-based
selling

Question 13
The following diagram illustrates the
information system is ready to be converted.

1.
2.
3.
4.

conversion technique used when an

parallel conversion
phased-in-phased-out conversion
plunge conversion
pilot conversion

Question 14
is when end users develop their own information systems with little or no formal
assistance from the information systems team.
1.
Sourcing
2.
Outsourcing
3.
Self-sourcing
4.
Insourcing
Question 15
divides a project into smaller functions, and developers cant go on to the next
phase until the current phase is finished.
1.
Extreme Programming (XP)
2.
Rapid Application Development (RAD)
3.
Joint Application Development (JAD)
4.
Agile methodology

Question 16
From the list below, HOW MANY are new trends in system analysis and design?

Service-Oriented Architecture (SOA)

Rapid Application Development (RAD)
Extreme Programming (XP)
Agile Methodology
Request for Proposal (RFP)
Request for Information (RFI)

1.
2.
3.
4.

4
5
3
6

Question 17
Using the Internet and Web protocols for Electronic Data Interchange (EDI) lowers the cost of
documents.
1.
transmitting
2.
storing
3.
creating
4.
reviewing
Question 18
A company can purchase a (n)
package that might include services from
different vendors, but the e-distributor coordinates them into one package for customers.
1.
Enterprise Resource Planning (ERP)
2.
Supply Chain Management (SCM)
3.
Maintenance, Repair, and Operations (MRO)
4.
Electronic Data Interchange (EDI)
Question 19
Stores use ____ to get a customer to buy additional products that they might already be
purchasing from a different store.
1.
competitive-selling
2.
cross-selling
3.
in-selling
4.
out-selling

Assignment 02: Semester 1

Question 20
a.

b.

1.
2.
3.
4.

is the process of satisfying customers needs, building customer

relationships, and increasing profits by designing goods and services that meet customers
preferences better. It involves not only customers requests, but also the interaction
between customers and the company.
, allows customers to modify the standard offering, such as selecting a
different home page to be displayed each time you open your Web browser.
Personalization; Customization
Demographics; Profiling
Analysis; Personalization
Customization; Profiling

Question 21
Knowing how to negotiate a business deal is an example of
1.
tacit knowledge
2.
explicit knowledge
3.
data
4.
information

Question 22
The
component of an Enterprise Resource Planning (ERP) system supplies
information on production costs and pricing.
1.
manufacturing
2.
supply chain
3.
customer relationship management (CRM)
4.
e-commerce
Question 23
The
component of an ERP system collects and analyzes relevant internal and
external data and information.
1.
unified database
2.
supply chain
3.
CRM
4.
e-commerce

Question 24

Not as well-defined by standard operating procedures

Include a structured aspect that benefits from information retrieval, analytical models, and
information systems technology

The above statements are descriptive of

1.
structured
2.
semistructured
3.
unstructured
4.
ad-hoc

decisions.

Question 25
Budget preparation is a
management
1.
tactical; structured
2.
strategic management; semistructured
3.
operational management; unstructured
4.
senior management; unstructured

component of an organization.

Question 26

Best and most effective course of action is chosen (from the practical alternatives).
Analyze each alternative and its relationship (to the criteria to determine whether its
feasible).
Decision Support System (DSS) can be particularly useful in this phase.

The above statements are descriptive of the

1.
intelligence
2.
design
3.
decision
4.
choice

phase of the decision-making process.

Assignment 02: Semester 1

Question 27
Study the following diagram depicting the components of a DSS. What do the letters A, B and
C respectively represent?

1.
2.
3.
4.

Executive Support System (ESS); knowledge base; user

Group Support System (GSS); Model Management Software (MMS); end-user
explanation facility; inference engine; dialogue manager
database; model base; user interface

Question 28
Stevord Haller needs his dog breeding business to produce R10 000 each month. If he uses
this outcome to determine the inputs, he relies on a (n)
.
1.
what-if analysis
2.
exception reporting analysis
3.
sensitivity analysis
4.
goal-seeking analysis

Question 29
The
is responsible for specifying data requirements, what models are needed,
and how these models might be used.
1.
managerial designer
2.
technical designer
3.
model builder
4.
end user
Question 30
Generally, managers perform six tasks for which an Executive Information System (EIS) is
useful. One of these is
.
1.
communicating via videoconferencing
2.
working in groups
3.
tracking inventory
4.
spotting trends
Question 31
The intervention aspect of a (n)
reduce communication barriers and introduce
order and efficiency into situations that are inherently unsystematic and inefficient such as
group meetings and brainstorming sessions.
1.
EIS
2.
DSS
3.
GSS
4.
Geographical Information System (GIS)
Question 32
Digitized maps and
geographic information system (GIS).
1.
relational
2.
spatially
3.
hierarchical
4.
linear

oriented databases are two major components of a

Question 33
Tracking changes in ridership on mass-transit systems and analyzing demographic data to
determine new voting districts is an example of a (n)
GIS application.
1.
transportation and logistics
2.
government
3.
urban planning
4.
education planning

10

Assignment 02: Semester 1

Question 34
When implementing a Management Support System (MSS),
decision makers are involved in designing the MSS.
1.
keep the look and feel consistent
2.
hide complexity
3.
define objectives and benefits clearly
4.
keep the lines of communication open

to ensure that key

Question 35
One of the requirements of a computer that can support Artificial Intelligence (AI) is to
.
1.
derive solutions to problems by examining all possible outcomes
2.
anticipate human needs and respond to them
3.
communicate non-verbally with humans
4.
be able to deal with new situations based on previous learning
Question 36
An example of
analysis involves entering a customer account number and
having the system display the customers current balance.
1.
cause-and-effect
2.
lookup
3.
what-is
4.
what-if

11

Question 37
The following diagram illustrates an expert system configuration. Identify component 'A'?

1.
2.
3.
4.

User interface
Explanation facility
Inference engine
Knowledge base

Question 38
In forward chaining, the
1.
if
2.
then
3.
what
4.
else

condition is evaluated first.

Question 39
Some banks use a (n)
system to qualify customers for loans, using parameters
from past customers stored in a database.
1.
Case-Based Reasoning (CBR)
2.
personal agents
3.
intelligent agents
4.
expert systems
12

Assignment 02: Semester 1

Question 40
Intelligent agents demonstrate
1.
adaptability
2.
collaborative behavior
3.
mobility
4.
autonomy

, the ability to operate with minimum input.

Question 41
The figure depicted below illustrates that a person who is 38 years old is considered somewhat
young and somewhat middle-aged. This is a typical example of
.

1.
2.
3.
4.

experts systems
intelligent agents
fuzzy logic
genetic algorithms

Question 42
Neural network uses
instead of
1.
patterns; if-then-else rules
2. fuzzy logic; heuristics
3.
case-based reasoning; intelligent agents
4.
backward chaining; forward chaining

that expert systems use.

13

Question 43
was developed so that users could communicate with computers in their own
language.
1.
Natural Language Processing (NLP)
2.
Artificial Intelligence (AI)
3.
Virtual catalog technology
4.
Personal agent technology
Question 44

Web server delivers information to users who have signed up for this service.
Supported by many Web browsers.
Also available from vendors.
Delivers content to users automatically at set intervals or when a new event occurs.

The above statements are descriptive of

1.
pull
2.
push

technology.

Question 45
One major obstacle to using Virtual Reality (VR) technology is that not enough
currently available.
1.
educated users
2.
computers
3.
fiber-optic cables
4.
nanomaterials

are

Question 46
Radio Frequency Identification (RFID) tags have no internal power supply so
they can be very small.
1.
Active
2.
Passive
3.
Internal
4.
Closed
Question 47
Worldwide Interoperability for Microwave Access (WiMAX) is based on the IEEE
1.
802.11a
2.
802.11b
3.
802.11n
4.
802.16

14

standard.

Assignment 02: Semester 1

Question 48
One advantage of grid computing is
another node can take over.
1.
improved reliability
2.
parallel processing
3.
scalability
4.
sharing

, meaning that if one node on the grid fails,

Question 49
Utility (on-demand) computing is similar to the Software as a Service (SaaS) model and
provides
services on demand.
1.
Internet
2.
marketing
3.
energy
4.
IT
Question 50
have been added to sports gear, such as tennis and golf balls and tennis
rackets, to make them more durable and improve their responsiveness.
1.
Nanomaterials
2.
RFID tags
3.
Nanometers
4.
Data gloves

15