Total Cost of Ownership Calculator: On-premise versus Cloud

Prepared by Harvest Solutions

Overview
Need to make a business case for a CRM (Customer Relationship Management) investment?
Use this calculator to determine the TCO (Total Cost of Ownership) for an on-premise versus cloud implementation over a three-year
period. On the "TCO Calculator" worksheet tab, just enter your projected costs where we've plugged in sample benchmark data, and results
are instantly calculated for you. Use this tool to test different sets of assumptions to see how your investment might vary based on your company's
particular circumstances.
If you have any comments or questions regarding this tool, or to learn how Harvest Solutions can help your company determine the best
course of action, please let us know by contacting us at:
Corporate Office:
Harvest Solutions
303 Wyman Street, Suite 300
Waltham, MA 02451
phone: 781.530.3736
info@harvestsolutions.net
www.harvestsolutions.net

Harvest Solutions, Inc. All rights reserved.

Total Cost of Ownership Calculator: On-premise versus Cloud

Prepared by Harvest Solutions
Assumptions:
# of Users:
Consulting Rate Per Hour:

20
$225
Cost PerOn-premiseCloudSoftwareSoftware SoftwareOn-premise Total
License
Hrs
Hrs Year 1
Year 2
Year 3

Cloud Cloud
Year 1 Year 2

Cloud
Year 3

Cloud Total

3-Year TCO Comparison: On-premise vs. Cloud

Software/Subscription Costs
Software
MS Dynamics CRM Server Licenses
MS Dynamics CRM Prosfessional CAL Licenses
Microsoft SQL Server Licenses
Email Distribtion Software
Web to Lead Software (if necessary)
Other Enhancement Software
Support & Maintenance Fees (Renewable)
Mobility Software
Cloud Subscription Fees

$250,000

$5,000
$1,000
$200

$5,000
$20,000
$4,000
$0
$0
$0
$4,640

16%

$0
$0
$0
$0
$0
$0
$4,640

$0
$0
$0
$0
$0
$0
$4,640

$5,000
$20,000
$4,000
$0
$0
$0
$13,920

$200,000

$150,000

3-Year Cost
$1,500

###

Software/Subscription Total

$33,640

$4,640

$4,640

$42,920

###

###
###

$30,000
$30,000

$90,000

Professional Services/Consulting
& Allocation of Internal Resources

Professional Services/Consulting Total

16
8

16
0

40
16
24
60
16
20
16
16

32
16
24
60
16
20
16
16

$3,600
$1,800
$3,375
$9,000
$3,600
$5,400
$13,500
$3,600
$4,500
$3,600
$3,600
$11,115

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$3,600
$1,800
$3,375
$9,000
$3,600
$5,400
$13,500
$3,600
$4,500
$3,600
$3,600
$11,115

$3,600
$0
$0
$7,200
$3,600
$5,400
###
$3,600
$4,500
$3,600
$3,600
$9,720

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$3,600
$0
$0
$7,200
$3,600
$5,400
$13,500
$3,600
$4,500
$3,600
$3,600
$9,720

$66,690

$0

$0

$66,690

###

$0

$0

$58,320

$5,000
$0
$500
$0
$2,500
$2,500
$750
$750
$250
$250
$250
$250
$100
$100
$10,000 $10,000
$5,000
$5,000

$0
$0
$2,500
$750
$250
$250
$100
$10,000
$5,000

$5,000
$500
$7,500
$2,250
$750
$750
$300
$30,000
$15,000

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$2,500 $2,500
$0
$0

$0
$0
$0
$0
$0
$0
$0
$2,500
$0

$0
$0
$0
$0
$0
$0
$0
$7,500
$0

Allocation of Infrastructure Cost

Hardware (Servers)
Software(Operating Systems)
NOC Rent Allocation
Backup
Security Software
Disaster Recovery
UPS
Personnel - IT Administration
Personnel - CRM Administration
Allocation of Infrastructure Total

Total

$62,050

Total

$7,500

Upgrade Costs
Hardware
Software
Professional Consulting Services & Training
Project Management

$0
$0
$0
$0

$0
$0
$0
$0

Upgrade Total

Grand Total

$0
$0
$13,894
$2,779
Total

$175
Support Total

On-premise
Total
$50,000

$0

Business Process Review

Server Setup
Workstations
Customization
Pilot Program and Rollout
Data Conversion (Migration)
Integration
Development of Workflow
Reporting
Training - End User
Training - System Administration
Project Management

Support Costs

$100,000

$90,000

10

$0
$0
$13,894
$2,779

$0
$0
$0
$0

$0
$0
$0
$0

$16,673

$0
$0
$0
$0
Total

$0
$0
$0
$0
$0

$1,750

$1,750

$1,750

$5,250

$0

$0

$0

$0

$1,750

$1,750

$1,750

$5,250

$0

$0

$0

$0

Grand Tota

$193,583

Grand Tota $155,820

Cloud Total