Dont Go

In Blind:
Navigating
the Journey to
the Cloud
agility
made possible

Introduction
The business world has changed. The time for
speculating about how growing market forces,
such as an unpredictable economy, an evolving
technological landscape and increasing business
demands for innovative services, might affect
an IT organization has passed. Theyre real,
theyre here and theyve created a new status
quo that executives must address if they want
to be competitive in todays dynamic business
environment.
This is, of course, where cloud computing comes in.
Whether its a toe dip with Software as a Service
(SaaS) applications like Salesforce.com or a dive
into the deep end of private and hybrid clouds,
most businesses are already leveraging some form
of cloud solution. Yet, despite this adoption and
a common understanding of the strengths and
benefits of cloud models, some CIOs are reluctant
to fully commit to the cloud journey.

Why is this? They know that the cost and service

efficiencies provided by the cloud can help them
accelerate time to market with agile business
services to meet challenging market dynamics.
Perhaps theyre just having trouble planning
the journey.
In the following pages of this eBook, well take
a deeper dive into the challenges and questions
that sometimes keep CIOs pinned to the starting
line. And well see how navigating the early
stages in the journey to the cloud can better
prepare them for the larger transformation
and help them deliver agile, innovative
business services at lower risk and cost.

73%

of respondents to
InformationWeek Reports
2012 State of Cloud
Computing survey already
receive or are planning
to receive services from
a cloud provider.1

Understanding the New Normal

Its no secret that since
the recession, many
organizations IT budgets
have either stayed static or
been significantly reduced.
In that same time period, though,
user demand for innovative
services driven by the
proliferation and increasing
sophistication of mobile devices
and social media has increased
at a steady pace. And, IT
departments that attempt to
respond to these warring market
forces are often rebuffed by
increasingly complex technologies
that slow time to market.

03

Understanding the New Normal

(Continued)

To recap: The new status quo for IT departments is characterized by:

3 Increasing business demand for innovation and agility
3 Pressure for faster time to market of agile business services

Recent IDC cloud research

shows that worldwide
revenue from public IT
cloud services exceeded
$21.5 billion in 2010 and
will reach $72.9 billion
in 2015, representing a
compound annual growth
rate (CAGR) of 27.6 percent.2

3 Complex production environments

3 Flat or declining budgets
3 Increasing end-user requests and proliferation of shadow IT
How can IT organizations overcome these seemingly contradictory trends?
With agile cloud services that slash cycle times, reduce complexity
and provide more efficient and predictable cost structures.
A move to the cloud is easier said than done,
however, and todays CIOs are encountering
numerous challenges as they consider strategies
to thrive in the new normal.

04

The Rise of the

Chief Innovation
Officer
Expectations on todays CIOs are greater than theyve ever
been. Rather than the Chief Information Officer that manages
technology strategy, CIOs have to be Chief Innovation Officers
delivering critical services that not only meet internal and external
customers needs, but also drive the business forward and create
competitive advantage.
Meanwhile, data continues to explode, IT costs and budgets
remain at odds and tech-savvy users are getting less patient
waiting around for the next big thing. Todays CIO believes that
with cloud technologies, she can overcome these challenges and:
Deliver agile, innovative business services at lower risk and cost
Collapse cycle times and accelerate time to market
Leverage hybrid service delivery models to maximize the
potential of new and existing applications and services

The Rise of the

Chief Innovation
Officer (Continued)
Still, when it comes time to take that first step on the journey
to the cloud, there are a number of questions that can hold CIOs
back, including:
How do I know which applications are suitable for the cloud?
What does it mean to be cloud-ready?
How do we architect cloud-ready apps?
Do we have adequate capacity to support fluctuating demand?
Will we have visibility into how our services perform, what they
cost and what their value is to the business?
What about security and compliance concerns?
And so on...

In the past, its all been about cutting costs. In the future,
there will still be cost pressure, but as business units realize
that IT can enable business initiatives (think mobile and
consumerization), there will be plenty of money available
for IT investment linked directly to business outcomes.

The challenge for CIOs will be to respond

to this revenue-oriented demand while
addressing the cost-cutting pressure that
will remain.3

The Cloud Services Delivery Lifecycle

6

Weve established that the journey to the cloud can be a

daunting one especially when many solution providers insist
on characterizing it with intimidating language, such as longterm commitment, complete infrastructure transformation
and variable security requirements. Its no wonder some CIOs
turn back before theyve even taken the first step.

MANAGE
5

4
SECURE
2

What companies may not understand, however, is that with the

right tools, they can navigate their way to a successful cloud
strategy in as little as three months. And the best part is that in
those 90 days, organizations will have learned everything they
need to know about their business needs, application
requirements and service delivery models to make the larger
journey to the cloud.

ASSEMBLE

AUTOMATE
1

Rationalize
Define
Predict
Virtualize

The CA Cloud Compass solution was designed to be a rapid,

repeatable and prescriptive services offering and methodology
that provides accelerated time to value for cloud initiatives
at predictable cost, risk, return and performance to the
business. Its four-stage approach enables organizations to
build a knowledge-base and framework they can use to build
and then drive a successful cloud strategy.

MODEL
07

ASSURE

The Cloud Services Delivery Lifecycle (Continued)

CA Cloud Compass: Complete Visibility to the Cloud
What is it?

What does it do?

A prescriptive, four-stage approach for

validating applications and services to move
to private, public or hybrid clouds.

It delivers the visibility, foresight and

predictive intelligence needed for successful
application and cloud services lifecycle
planning.

What benefits does

it provide?

How does it affect

the business?

CA Cloud Compass helps organizations

accelerate time to market of business
services with predictable cost, risk and
return.

It allows CIOs to deliver innovation and

business value by making the right decisions
across hybrid service delivery models.

08

Cloud Application Portfolio

Analysis
The journey begins with the CA Cloud Application Portfolio Analysis service,
which is a fact-based framework that analyzes each application and its
potential migration to the cloud through four key filters: Business/Financial,
Technology, Operational and Regulatory/Compliance. Data from this
analysis is then used to:
Map applications and services to different cloud deployment options
(e.g., public, private, etc.) and service delivery models (e.g., SaaS,
PaaS, IaaS)
Determine the rationalization approach or migration technique
(e.g., rehost, replace, etc.)

Perform a high-level cost/benefit analysis of the

target cloud platform
R
 ecommend a go-forward migration strategy and
high-level implementation roadmap

Cloud Application Portfolio

Analysis (Continued)
Determining the Best Fit
With the results of the portfolio analysis, it should
become clear which of an organizations applications
are best fit to make the transition to the cloud. For
example, the best prospects for migration may be
those that:
Are already virtualized
Are loosely coupled/modular in design
Have low security and regulatory requirements
Can tolerate some latency
On the other hand, applications may need to stay put
if they:
Rely on legacy hardware
Have inflexible licensing terms
Are subject to regulations that prohibit operating in
the cloud
Would incur costs during migration that outweigh
the potential benefits

The Bes
t Fit!

Stage 1: Rationalize
Rationalize
Rationalize and
optimize application
portfolio, determine
which applications to
move to the cloud.

define
Define and manage
service performance
and SLAs across
hybrid infrastructure.

Overview

During the first stage of the CA Cloud Compass solution, organizations work with CAs
consulting team to select up to 25 of their applications for cloud suitability by
running them through a cloud decision model that characterizes them according to
four filters: Business/Financial, Technology, Operational and Regulatory/Compliance.

St

ge
1

Goal
e2

St
a

ag

CA Cloud
Compass
e3

Output

St
ag

e
ag

St
virtualize
Develop and test
cloud application
behavior in simulated
production
environments.

Companies should be comfortable with assessing the cloud suitability of the rest of
their applications by leveraging the prescriptive, repeatable approach they learned
during the Rationalize stage.

predict
Analyze, predict and
optimize capacity
needs across physical,
virtual and hybrid
delivery models.

During the consulting engagement, CA will examine the data on the 25 applications
and provide a written report with recommendations on cloud placement and
approach.

CA Products

Stage one is powered by CA Clarity PPM On Demand for Cloud Compass, which
provides IT executives leading portfolio management capabilities in order to collect
all requests for new IT services and projects, make improved decisions regarding how
to invest and best optimize the IT portfolio based on costs, risks, business value and
compliance. It helps to deliver every initiative on time, on budget and with the right
quality and business value.

11

Stage 2: Define
Overview
define
Define and manage
service performance
and SLAs across
hybrid infrastructure.

e2

St
a

ag

Companies should have a baseline set of service levels for how their applications need
to perform in a cloud environment, as well as information on how to define service
levels and create SLAs for the rest of their applications.

Output

St
ag

e
ag

St

e3

CA Cloud
Compass

virtualize
Develop and test
cloud application
behavior in simulated
production
environments.

During the second stage of the CA Cloud Compass solution, CA works with organizations
to define service levels for the 25 applications they selected for the Rationalize stage.
CAs consulting services provide specific recommendations around what metrics to use
for appropriate service level management, the definition of service level contracts and
what service levels to set for their internal and external customers.

Goal
St

ge
1

Rationalize
Rationalize and
optimize application
portfolio, determine
which applications to
move to the cloud.

predict
Analyze, predict and
optimize capacity
needs across physical,
virtual and hybrid
delivery models.

In addition to hands-on skills transfer on how to use CA Oblicore On Demand for Cloud
Compass, organizations receive a written report on the 25 applications and an SLA
framework structure.

CA Products

Stage two is powered by CA Oblicore On Demand for Cloud Compass, which is an

innovative software solution for managing IT service performance that helps companies
better articulate the value of IT in business terms for example, by understanding
service performance from the top down, integrating service and service level
performance management and leveraging service ratings and comparisons. It enables
companies to determine what services are being utilized and how theyre performing
against SLAs, and compare them with both internal and external alternatives.

12

Stage 2: Define (Continued)

define
Define and manage
service performance
and SLAs across
hybrid infrastructure.

St

ge
1

Rationalize
Rationalize and
optimize application
portfolio, determine
which applications to
move to the cloud.

e2

St
a

ag

CA Cloud
Compass

Only 11% of respondents to

InformationWeek Reports 2012
State of Cloud Computing survey
proactively create SLA parameters
to which their cloud providers
Goal
Companies
have a4 baseline set of service levels for how their applications need
mustshould
adhere.

During the second stage of the CA Cloud Compass solution, CA works with organizations
to define service levels for the 25 applications they selected for the Rationalize stage.
CAs consulting services provide specific recommendations around what metrics to use
for appropriate service level management, the definition of service level contracts and
what service levels to set for their internal and external customers.

to perform in a cloud environment, as well as information on how to define service

levels and create SLAs for the rest of their applications.

e3

Output

St
ag

e
ag

St
virtualize
Develop and test
cloud application
behavior in simulated
production
environments.

Overview

predict
Analyze, predict and
optimize capacity
needs across physical,
virtual and hybrid
delivery models.

In addition to hands-on skills transfer on how to use CA Oblicore On Demand for Cloud
Compass, organizations receive a written report on the 25 applications and an SLA
framework structure.

CA Products

Stage two is powered by CA Oblicore On Demand for Cloud Compass, which is an

innovative software solution for managing IT service performance that helps companies
better articulate the value of IT in business terms for example, by understanding
service performance from the top down, integrating service and service level

13

Stage 3: Predict
define
Define and manage
service performance
and SLAs across
hybrid infrastructure.

e2

St
a

ag

CA Cloud
Compass

During the third stage of the CA Cloud Compass solution, CA works with
organizations to model the capacity requirements needed for a group of
applications to support the attainment of proper availability and performance in
prospective cloud environments. A subset of the 25 applications from the previous
stages will be assessed to provide an end-state capacity model.

Companies should have the capacity analysis capabilities and predictive analytics
they need to help optimize capacity, plan for new applications and cloud services
and make informed decisions about application requirements as they move from
physical to virtual platforms.

e3

Output

St
ag

e
ag

St
virtualize
Develop and test
cloud application
behavior in simulated
production
environments.

Overview

Goal
St

ge
1

Rationalize
Rationalize and
optimize application
portfolio, determine
which applications to
move to the cloud.

predict
Analyze, predict and
optimize capacity
needs across physical,
virtual and hybrid
delivery models.

In addition to hands-on skills transfer on how to use CA Capacity Management for

Cloud Compass, organizations receive a written report with recommendations
about capacity requirements for the 25 applications in a target cloud environment.

CA Products

Stage three is powered by CA Capacity Management for Cloud Compass, which

provides insight for IT investment decisions by helping customers identify the
optimal placement of workloads in a virtualized environment, determine the most
cost-effective architecture to manage forecasted growth and understand the
impact of cumulative business and technical changes to their IT environments.

14

Stage 3: Predict (Continued)

define
Define and manage
service performance
and SLAs across
hybrid infrastructure.

St

ge
1

Rationalize
Rationalize and
optimize application
portfolio, determine
which applications to
move to the cloud.

e2

St
a

ag

St
ag

e
ag

St
virtualize
Develop and test
cloud application
behavior in simulated
production
environments.

e3

CA Cloud
Compass

predict
Analyze, predict and
optimize capacity
needs across physical,
virtual and hybrid
delivery models.

Overview

According to Gartner, in large

enterprises:

During the third stage of the CA Cloud Compass solution, CA works with
organizations to model the capacity requirements needed for a group of
applications to support the attainment of proper availability and performance in
prospective cloud environments. A subset of the 25 applications from the previous
stages will be assessed to provide an end-state capacity model.

The average data center

utilization rate is only 20%

Goal

30% of virtual machines

are unutilized

Companies should have the capacity analysis capabilities and predictive analytics
they need to help optimize capacity, plan for new applications and cloud services
and make informed decisions about application requirements as they move from
physical to virtual platforms.

Planning times increase

Output
5-10X without capacity
In addition to hands-on skills transfer on how to use CA Capacity Management for
5
tools
Cloud management
Compass, organizations
receive a written report with recommendations
about capacity requirements for the 25 applications in a target cloud environment.

CA Products

Stage three is powered by CA Capacity Management for Cloud Compass, which

provides insight for IT investment decisions by helping customers identify the
optimal placement of workloads in a virtualized environment, determine the most

15

Stage 4: Virtualize
define
Define and manage
service performance
and SLAs across
hybrid infrastructure.

St

ge
1

Rationalize
Rationalize and
optimize application
portfolio, determine
which applications to
move to the cloud.

e2

St
a

ag

CA Cloud
Compass

During the fourth stage of the CA Cloud Compass solution, CA works with
organizations to test composite application behavior in a simulated production
environment. CA LISA virtualizes the entire service, including applications selected
from the previous stages, and the entire infrastructure across network, storage and
heterogeneous platforms to test performance in the target cloud environment.

Goal

Companies should have a better understanding of how the selected applications

will perform in a target cloud environment so they can define a clear path forward
for the rest of their applications.

e3

CA Products

St
ag

e
ag

St
virtualize
Develop and test
cloud application
behavior in simulated
production
environments.

Overview

predict
Analyze, predict and
optimize capacity
needs across physical,
virtual and hybrid
delivery models.

Stage four is powered by CA LISA, an agile platform for service virtualization that
helps organizations to rapidly capture and create virtual service environments on a
laptop, company network or in a cloud-based model, using service virtualization to
eliminate dependencies of unavailable or out-of-scope systems and data. It also
enables continuous validation activities against every layer of composite
applications, so teams can shift quality left in the software lifecycle and facilitate
faster, more reliable delivery.

16

Stage 4: Virtualize (Continued)

Rationalize
Rationalize and
optimize application
portfolio, determine
which applications to
move to the cloud.

define
Define and manage
service performance
and SLAs across
hybrid infrastructure.

Overview

According
Gartner,
continuous
During
the fourthto
stage
of the CAcontinuous
Cloud Compassintegration,
solution, CA works
with
testing
and
continuous
delivery
represent
the
three
Cs of
organizations to test composite application behavior in a simulated production
environment.
CA LISA virtualizes
the entire
service, includingWhen
applications selected
agile composite
application
development.
from
the previous they
stages,can
and the
entire
infrastructure
across
network, for
storage and
combined,
lead
to the
following
benefits
heterogeneous platforms to test performance in the target cloud environment.

e3

ge
1

Goal
A closed loop between expectation and reality
CA planning
Products
and estimation

e2

St
a

St
ag

organizations:

CA Cloud
Compass

Immediate feedback that enables enhanced

St
ag

e
ag

St
virtualize
Develop and test
cloud application
behavior in simulated
production
environments.

Companies should have a better understanding of how the selected applications

willperform
in a target
cloud environment
so they
can define a clear path forward
Improved
technical
and project
metrics
for the rest of their applications.

predict
Analyze, predict and
optimize capacity
needs across physical,
virtual and hybrid
delivery models.

Stage four is powered by CA LISA, an agile platform for service virtualization that
helps
rapidly
capture and create
Virtual Service Environments on a
Dorganizations
evelopers togain
confidence
that the
laptop, company network or in a Cloud-based model, using Service Virtualization to
architecture and builds are stable and
eliminate dependencies of unavailable or out-of-scope systems and data. It also
that
they can
support
enables
Continuous
Validation
activities against every layer of composite
the needs
of the
applications,
so teams
can shift quality left in the software lifecycle and facilitate
6 delivery.
faster,business
more reliable

17

Conclusion
As todays CIOs continue their transformation
from Chief Information Officers to Chief
Innovation Officers, CA Cloud Compass can
play a key role by providing the visibility,
foresight and predictive intelligence needed to
make informed decisions for a sustainable and
successful cloud strategy.
In as few as three months, IT executives can be prepared to
manage their IT operations as a business and focus on accelerating
time-to-market with agile business services that deliver innovation
and competitive advantage at predictable cost, risk and return.
CA Cloud Compass offers organizations the best mix of technology
and consulting expertise they need to make informed decisions
about the right service delivery models that directly align to their
business initiatives.
For more information about the CA Cloud Compass solution...

CA Technologies (NASDAQ: CA) is an IT management software and solutions company

with expertise across all IT environments from mainframe and distributed, to virtual
and cloud. CA Technologies manages and secures IT environments and enables
customers to deliver more flexible IT services. CA Technologies innovative products
and services provide the insight and control essential for IT organizations to power
business agility. The majority of the Global Fortune 500 relies on CA Technologies
to manage evolving IT ecosystems.

1 Healey, Michael. 2012 State of Cloud Computing. InformationWeek Reports. February, 2012.
2 IDC.com.
3 Golden, Bernard. Cloud Computing Calls for Rebuilding Enterprise IT. CIO.com. March, 2012.
4 Healey, Michael. 2012 State of Cloud Computing. InformationWeek Reports. February, 2012.
5 Need source info for this one took it from the PPT you sent as background.
6 Gartner RAS Core Research Note G00211005, D. Norton, T. Murphy, 17 June 2011.

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