SAP Screen Personas

1
SAP UX Strategy

2
Business Value

3
Demo

4
Implementation

5
More Information

Personas empowers customers

Personalization without programming

2013 SAP AG. All rights reserved.

Internal

Hide & Merge

Change
Colors
Automate
Steps

Conditional
Formatting

Change
Labels

Re-arrange

2013 SAP AG. All rights reserved.

1
SAP UX Strategy

2
Business Value

3
Demo

4
Implementation

5
More Information

SAP Screen Personas enhances ERP usability

Business User
Productivity
Cost of
Personalization

2013 SAP AG. All rights reserved.

User
Satisfaction
Training
Time

Internal

Personas makes users more productive

Example: Verifying a Sales Order
With Personas

click
Clean, branded screen

Without Personas

1
2
3
4
5

6
7

Data in tabs
2013 SAP AG. All rights reserved.

3 clicks

7
6
5

4
5

Personas improves process flows

Example: Create Notification Transaction
With Personas

~11
clicks

~8

clicks

clicks

clicks

Without Personas

clicks
Hierarchical tree
which is rarely
used
Too many buttons

clicks
Notification type
needs to be
selected from list
via F4 help

2013 SAP AG. All rights reserved.

clicks
No templates for
free text provided
Unused / empty
space

~5

clicks

~34
~14

clicks

clicks

Complex hierarchical Too many tabs,

structure
some not needed
at all
Too many buttons
Some fields not
needed
6

Personas makes screens more intuitive

Example: Paying a Vendor
With Personas

Without Personas

Intuitive where to enter data

Pre-filled values speed process

Overwhelming choices
Must memorize many numbers

4
fields

2013 SAP AG. All rights reserved.

37
fields

Some examples

Easy Access Menu - Before

2013 SAP AG. All rights reserved.

Personalized Easy Access Menu

for Sales & Procurement

2013 SAP AG. All rights reserved.

10

Display Order VA03 Basic View

2013 SAP AG. All rights reserved.

11

Display Order VA03 Transformed view

Necessary info from all tabs are kept on a page, no tabs, simplified view

2013 SAP AG. All rights reserved.

12

Create sales Order VA01 Basic View

2013 SAP AG. All rights reserved.

13

Create sales Order VA01

Create sales order and delivery together from one screen

2013 SAP AG. All rights reserved.

14

Goods Receipt Basic View

2013 SAP AG. All rights reserved.

15

Goods Receipt- Transformed View

No tabs, the grid has only few required columns

2013 SAP AG. All rights reserved.

16

Maintenance Cockpit

2013 SAP AG. All rights reserved.

17

Create PM Notification Basic View

2013 SAP AG. All rights reserved.

18

PM Notification Transformed View

information from all tabs merged to create a simple intuitive screen texts close o real
life scenario

2013 SAP AG. All rights reserved.

19

Personas allows IT to make business users happier.

Personas for IT
Improve business user satisfaction
Increase business user efficiency
Reduce the time to modify SAP screens
Provide centralized administration of flavors

Business users get more done, faster, with fewer errors.

Personas for Business
Access the right information in the right context
Streamline business processes with simpler transactions
Personalize screens to match specific job roles
Reduce the cost of personalizing the user experience

1
SAP UX Strategy

2
Business Value

3
Demo

4
Implementation

5
More Information

Before you start using Personas, understand the process

Automate Where
Appropriate
Build Screens
Using Personas
Analyze Data
Requirements
Simplify
Processes

Identify
Processes

2013 SAP AG. All rights reserved.

Internal

22

1
SAP UX Strategy

2
Business Value

3
Demo

4
Implementation

5
More Information

It takes a team to deliver a successful Personas project

Business
process
expertise

Personas
knowledge

2013 SAP AG. All rights reserved.

Design
skills

Internal

23

Technical Requirement

2013 SAP AG. All rights reserved.

Internal

24

1
SAP UX Strategy

2
Business Value

3
Demo

4
Implementation

5
More Information

Summary

Value

Personalization without Programming

Works on

SAP GUI (Dynpro) Screens

(Windows or Mac desktop, Win 8 tablet)

Requires

Business Suite (ECC 6)

Kernel 7.21 or higher (7.40 for HTML)

Not for

Web Dynpro applications, CRM, SRM,

iPad, iPhone, Android

Availability

Now

2013 SAP AG. All rights reserved.

Internal

25

1
SAP UX Strategy

2
Business Value

3
Demo

4
Implementation

5
More Information

More information

SAP Screen Personas

Product Page

http://www.sapscreenpersonas.com

Demo Videos

http://www.youtube.com/watch?v=gquHYSGHol8 (intro)
http://www.youtube.com/watch?v=tpMdktziC_8 (basic scripting)
http://www.youtube.com/watch?v=h5ABusVy9I4(product tour)

Customer Testimony

http://youtu.be/nLSVDpA6aYo (GoldCorp)

2013 SAP AG. All rights reserved.

Internal

26

1
SAP UX Strategy

2
Business Value

3
Demo

4
Implementation

5
More Information

2013 H1 Webinar Series

Make SAP ERP Beautiful
with SAP Screen
Personas

http://scn.sap.com/community/gui/blog/2013/03/05/q
a-transcript-from-sap-screen-personas-webinar-1

Streamline Quote to
Cash Process with SAP
Screen Personas

http://scn.sap.com/community/gui/blog/2013/03/09/q
a-transcript-from-sap-screen-personas-webinar-2

Planning, deploying, and

http://scn.sap.com/community/gui/blog/2013/03/18/q
managing Personas in
a-transcript-from-sap-screen-personas-webinar-3
your SAP environment
How to improve master
data quality with SAP
Screen Personas

http://scn.sap.com/community/gui/blog/2013/04/09/q
a-transcript-from-sap-screen-personas-webinar-4

Varian Medical Improves

Sales and Distribution
with SAP

http://scn.sap.com/community/gui/blog/2013/05/02/q
a-transcript-from-sap-screen-personas-webinar-5

2013 SAP AG. All rights reserved.

Internal

27

Thank You!

www.sapscreenpersonas.com