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Business Plan Template

For advice and examples on how to complete this template, please download the
business.gov.au Business Plan Guide from www.business.gov.au/businessplan.
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been developed by business.gov.au, the Australian Government's principal
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and Research.
Copies of the latest version of this template and the guide can be downloaded
from www.business.gov.au/businessplan.
If you need further information, assistance or referral about a small business
issue, please contact the Small Business Support Line on 1800 77 7275.

Using this Template


Before you complete this business plan template and start using it, consider the
following:
1. Do your research. You will need to make quite a few decisions about
your business including structure, marketing strategies and finances
before you can complete the template. By having the right information to
hand you also can be more accurate in your forecasts and analysis.
2. Determine who the plan is for. Does it have more than one purpose?
Will it be used internally or will third parties be involved? Deciding the
purpose of the plan can help you target your answers. If third parties are
involved, what are they interested in? Although dont assume they are just
interested in the finance part of your business. They will be looking for the
whole package.
3. Do not attempt to fill in the template from start to finish. First
decide which sections are relevant for your business and set aside the
sections that dont apply. You can always go back to the other sections
later.
4. Use the [italicised text]. The italicised text is there to help guide you by
providing some more detailed questions you may like to answer when
preparing your response. Please note: If a question does not apply to
your circumstances it can be ignored.
5. Download the Business Plan Guide. The business plan guide contains
general advice on business planning, a complete overview of the business
plan template and a glossary explaining the main terms used throughout
this template.
6. Get some help. If you arent confident in completing the plan yourself,
you can enlist the help of a professional (i.e. Enterprise Connect Centre,
Business Enterprise Centre, business adviser, or accountant) to look
through your plan and provide you with advice.
7. Actual vs. expected figures. Existing businesses can include actual
figures in the plan, but if your business is just starting out and you are
using expected figures for turnover and finances you will need to clearly
show that these are expected figures or estimates.
8. Write your summary last. Use as few words as possible. You want to get
to the point but not overlook important facts. This is also your opportunity
to sell yourself. But dont overdo it. You want prospective banks, investors,
partners or wholesalers to be able to quickly read your plan, find it realistic
and be motivated by what they read.
9. Review. Review. Review. Your business plan is there to make a good
impression. Errors will only detract from your professional image. So ask a
number of impartial people to proofread your final plan.

[INSERT YOUR BUSINESS LOGO]


[Taonanyasha Kuherera]
[Your Title]
[Business Name]
[Main Business Address]
ABN: [ABN]
ACN: [ACN]

[The EggShop]
Business Plan
Prepared: [28 February 2011]

The EggShop Business Plan 2012

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The EggShop Business Plan 2012

Table of Contents
Business Plan Summary........................................................3
The
The
The
The

Business................................................................................3
Market...................................................................................3
Future....................................................................................3
Finances.................................................................................3

The Business.........................................................................4
Business details............................................................................4
Registration details........................................................................4
Business premises.........................................................................4
Organisation chart.........................................................................5
Management & ownership...............................................................5
Key personnel...............................................................................5
Products/services..........................................................................6
Innovation....................................................................................7
Insurance.....................................................................................7
Risk management..........................................................................7
Legal considerations......................................................................7
Operations....................................................................................8
Sustainability plan.........................................................................9

The Market..........................................................................10
Market research..........................................................................10
Market targets.............................................................................10
Environmental/industry analysis....................................................10
Your customers...........................................................................10
S.W.O.T. analysis.........................................................................11
Your competitors.........................................................................12
Advertising & sales......................................................................13

The Future...........................................................................14
Vision statement..........................................................................14
Mission statement........................................................................14
Goals/objectives..........................................................................14
Action plan.................................................................................14

The Finances........................................................................15
Key objectives and financial review................................................15
Assumptions...............................................................................15
Start-up costs for [YEAR]..............................................................16
Balance sheet forecast..................................................................17
Profit and loss forecast.................................................................18
Expected cash flow......................................................................19
Break-even analysis.....................................................................20

Supporting documentation..................................................21

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The EggShop Business Plan 2012

Business Plan Summary


[Please complete this page last]
[Your business summary should be no longer than a page and should focus on
why your business is going to be successful. Your answers below should briefly
summarise your more detailed answers provided throughout the body of this
plan.]

The Business
Business name: The EggShop
Business structure: The business is currently trading as a sole trader, but with the
intention of being formed into a company with the trade name of The EggShop
Business location: 4 Florence Close, Hatfield Harare
Date established: 01 February 2011
Business owner(s): Taonanyasha Kucherera
Relevant owner experience: Taonanyasha Kucherera has a collective five years
experience in the retail industry. He has worked at Management level for the following
companies:-Wheels Trading Redcliff as Administration Manager [December 2003-January
2006]; Blackbeat Investments in Kwekwe as a Shop manger [April 2009-March 2011].
While he was employed at Blackbeat investments he oversaw the construction and the
subsequent opening of a new business, Khumalo Butchery which was opened in
December 2009 and was one of the businesses he ran.
Taonanyasha Kucherera also has experience in the advertising Industry as he worked For
Look media Advertising agency from April 2011 to December 2011, he served in the
capacity of head of Projects as well as Administrative Officer.
It is with this background and experience that Taonanyasha Kucherera intends to run the
Eggshop and a build it up to be the preferred retailer of eggs and chicken related products.
Products/services: The Eggshop is a retailer of Eggs and Chicken related products. We
are offering eggs in 30 dozen boxes, 21/2 dozen crates, 1 dozen trays and 1/2 dozen trays.
We are also offering chickens and chicken related products such as 2kg potions; chicken
sausages; chicken cuts such as breasts, drumsticks, thighs.
As added services to our customers we offer free delivery services to those in the Central
Business District of Harare and in Hatfield. We also have a transfer facility for our
clientele abroad, they deposit money into our account and we deliver to their friends and
family here in Harare

The Market
Target market:
Our target market are the retailers of eggs and chicken related products, by retailers we
mean shops, vendors and household units who buy eggs for resale. We are also supplying
household units ,school and hospitals with the eggs and chicken products that they
require hance our carried product offering which seeks to meet the needs of the retailer
as well as the needs of a small household.
The EggShop is offering Quality, Price and convenience to its clientele as we will deliver
the eggs to their doorstep in the CBD, and Hatfield and for those outside the set areas we
will also deliver for a fee and depended on quantities and we are offering a new yet
tested plan of dealing with clients who are abroad and delivering to their family and
friends in the Greater Harare Area

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The EggShop Business Plan 2012

Marketing strategy:
The market has evolved over the years with the introduction of internet shopping; the
world is looking for Convenience, Price and Quality. Zimbabwe is no exception hence with
this in mind The EggShop will offer exactly what the customer wants: Convenience
[Delivery to your Doorstep, free delivery in the CBD]; Competitive Prices our price is
competitive and will be kept within the reach of many and unquestionable quality [our
products are from local farms and are from free range chickens, and are GMO free]
We are using the Technological advancement in the recent years and the increased use of
the internet to attract our customers. The EggShop will be using social networking sites
such as Facebook, MySpace, and Twitter to reach out to clients and as an ordering
platform. We will also be using internet based advertising platforms such as
Tradeboss.com and classifieds.co.zw. We will also set up a website with all our contact
details, online ordering facility as well as the health benefits off eggs and chickens so as
to keep our clients well informed and they have access to us 24hrs a day.
We will also use conventional advertising methods such as fliers, posters and word of
mouth to create awareness of our existence as we are also targeting walk in customers
and those without access to the internet. The above methods will reach out to many
people across the technological, economic and racial divide

The Future
Vision statement:
To be the preferred distributor of eggs and chicken related products in Southern Africa
Goals/objectives:
Our short Term Goals:

To set up shop in the Central Business District of Harare

Increase profits to $10 000 monthly by the end of the first year

Increase sales to $80 000 monthly by the end of the first year
Our long term goals

To set up shop in every town of Zimbabwe by 2015

Build Clientele base in the region and beyond.

The Finances
We intend to have made a $5 000 profit on the initial investment within the first three
months of trading to enable us to do this the business requires an initial investment of $5
000(five thousand dollars) to be used for the purchase of the following:
Stocks$2500
400 crates eggs
78 2kg portions chickens
Equipment
laptop computer
Wi-Fi modem
internet connectivity
Shop fittings and signage
working capital of $400
400
Rentals of $700
700/month

The Business
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The EggShop Business Plan 2012

Business details
Products/services: The Eggshop is a retailer of Eggs and Chicken related products. We
are offering eggs in 30 dozen boxes, 21/2 dozen crates, 1 dozen trays and 1/2 dozen trays.
We are also offering chickens and chicken related products such as 2kg potions; chicken
sausages; chicken cuts such as breasts, drumsticks, thighs.

Registration details
Business name: The EggShop
Trading name(s): The EggShop

Business premises
Business location: A shop has been identified within the CBD of Harare it
located along Robert Mugabe way on the ground floor of mains building. It is
ideal for this kind of business as it has a lot of foot traffic and is centrally located
and has parking space available for clientele. The rentals are also affordable at
$700 per month.
Buy/lease: A short term lease agreement is being discussed the property is
available for a one year lease with the option of a long term lease renewal after
the expiry of the lease. This arrangement is good as it will enable us to move to
a bigger and larger space should the need arise without any legal and financial
complications after the year is up.

Organisation chart
Mr Taonanyasha
Kucherera
Owner/Manager

Sales person 1

Security

Figure 1: Organisation Chart.

Management & ownership


Names of owners: Taonanyasha Kucherera
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The EggShop Business Plan 2012

Details of management & ownership: Taonanyasha Kucherera will be running


the business as the mange and will be responsible for the day to day running of
the business.
Experience: Taonanyasha Kucherera has a collective five years experience in the retail
industry. He has worked at Management level for the following companies:-Wheels Trading
Redcliff as Administration Manager [December 2003-January 2006]; Blackbeat
Investments in Kwekwe as a Shop manger [April 2009-March 2011]. While he was
employed at Blackbeat investments he oversaw the construction and the subsequent
opening of a new business, Khumalo Butchery which was opened in December 2009 and
was one of the businesses he ran

Key personnel
Current staff

Job Title

Name

Skills or strengths

Manager

MR Taonanyasha
Kucherera

. At least 5 years experience in


the industry.

Required staff
Job Title

Quantity

Expected staff
turnover

Skills necessary

Date
required

Sales
Person

2-3 years

Relevant experience as
a till operator

March
2012

Security

2-3 years

Recruitment options
For all our staff we will use advertising in the local papers and are looking for
hardworking young people from disadvantaged backgrounds

Products/services
Product/Service

Description

Price

Eggs boxes

30 Dozen Eggs Standard

52

Eggs boxes

30 Dozen Eggs Large

56

Eggs crates

21/2 Dozen Eggs Standard

4.3

Eggs crates

21/2 Dozen Eggs large

4.5

Eggs trays

1 dozen trays

1.9

Eggs trays

dozen trays

chickens

2kg portions

7.5

Market position: Our products are competitively priced and are within the reach
of many. The products are cheaper than those of our competitors yet of a higher
quality and are properly graded.

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The EggShop Business Plan 2012

Anticipated demand: We are anticipating a demand of at least 300 crates


standard eggs daily and 160 crates large eggs daily. For our chickens a demand of
50 2kg portions a daily is expected
Pricing strategy: We are using a high turnover strategy. We are looking at
moving volumes hence consolidating our position in the market as a distributor of
choice
Value to customer: Our products have become a staple in many Households
with eggs and chickens becoming the primary source of protein.
Growth potential: There is massive potential for growth in the industry with
poultry products becoming the major source of protein in the region, in 20092011 egg production rose by 25% and the trend is expected to increase with the
demand for produce. The demand for GMO free foodstuffs is also expected to
boost demand and foster the growth of this industry not only in the region but
also the world over.

Operations
Suppliers
Our Main suppliers are Irvines, Suncrest and Festive eggs we are currently
working on Getting on to their distributors list. This will enable us to get eggs at
wholesale prices as well as gain the support that comes from being a distributor.
WE are also working on building relationships with small scale farmers so as to
give them a ready market for their produce and further the expansion of the
Zimbabwean poultry industry
Technology (Software): The Eggshop will be using accounting software as well
as retail software which will be purpose built to suit our accounting needs. This
will enable us to be constantly in check with our stock levels and all our
accounting needs.
Trading hours: Our trading hours will be 0700 hrs to 1830 hrs from Monday to
Saturday we will be closed for business on Sundays
Communication channels: Our customers can communicate through the
following channels, telephone, shopfront, networking sites and website
Payment types accepted: We accept payment through the following forms
Cash, credit and Bank transfers
Quality control: Our Products will only be purchased from reputable suppliers
whose farms and production methods have been seen by us. We will ensure that
all poultry products are kept frozen at all times. We will purchase all our produce
straight from the farm as and when required

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The EggShop Business Plan 2012

The Market
Market targets
Our planned sales target for the first month is 9360 crates of Eggs and 1300
packets of 2kg portion chickens. We are expecting a 12.5% increase in monthly
sales within the first 3 months of trading.

Environmental/industry analysis
The Greater Harare region is experiencing a steady growth in the population with
the migration of people from smaller towns and cities. It is with this in mind that
the industry needs a new player to meet the ever increasing demand.
The Following table outlines the statistics in Zimbabwe as of 2010
Yr 2010
Population, total (millions)
Population growth (annual %)
GDP (current US$) (billions)
GDP per capita (current US$)
GDP growth (annual %)
Life expectancy at birth, total (years)
Mortality rate, infant (per 1,000 live births)
Literacy rate, youth female (% of females ages 1524)
Prevalence of HIV, total (% of population ages 1549)

12.6
0.8
7.5
595
9.0
48.5
50.9
99.5
14.3

Source: World Development Indicators

Your customers
Key customers
Our key customers will be the vendors from the suburbs as they will then take the
product to their areas. Our product offering to them will mainly be the price facto
as we are offering a competitive price hence enabling them to resale the product
to the consumer.
We are also targeting schools and we will be offering a free delivery service to
schools within Harare.
Our key service offering is to the clientele abroad, where we are offering a
delivery service to their family and friends in Harare.

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The EggShop Business Plan 2012

S.W.O.T. analysis
[List each of your businesses strengths, weaknesses, opportunities or threats in the table below and then outline how you plan to address
each of the weaknesses/threats.]
Strengths

Experience in the industry


Convenience to the customer
Quality
Price
Central location
New service offering (delivery)
Fast decision making

Opportunities

Weaknesses
New player still unknown

Threats

Increase in the use of eggs and chicken produce


Ban on poultry imports
Stable economy
Increase in the demand for Free range produce

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Change in legislation imminent

The EggShop Business Plan 2012

Your competitors
Competitor details
[List at least 5 competitors in the table below.]
Competitor

Established
date

Size

Market
share (%)

Strengths

Weaknesses

Eggs Galore

2011

Staff of 3

10

Price

Situated on the outskirts


of town
Erratic supply

The egg and


chicken shop

2011

Staff of 3

10

price

Suncrest

1985

25

Price
quality

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Poor quality produce


Erratic supply

The EggShop Business Plan 2012

Advertising & sales


Advertising and promotional strategy

Planned promotion /advertising type

Expected business improvement

Cost ($)

Target date

Online Advertising

Give us access to a wider market

50/month

March 2012

Fliers and posters

Raise awareness of our existence and reach out across the


technological divide

300

April 2012

Signage

Clearly show our location

300

March 2012

Sales and marketing objectives


Our sales team will be made up of shop front personnel and Taonanyasha Kucherera will be doing site visits to schools, shops, and colleges
and use the internet to market our products
Sales and distribution channels
Channel type

Products/services

Percentage of
sales (%)

Advantages

Disadvantages

wholesale

Eggs boxes

50

Moves the bulk of our products

Requires great marketing skills


and we will make sure our
product is well known

30

Reaches out to all our walk in


clientele regardless of size and
the amount they carry

Eggs crates
Shop front

Eggs trays
chickens

Internet
Telephone

Requires constant internet


connectivity

Eggs boxes
Eggs crates
Eggs trays

Wider market reach

20

Convenience to the customer

chickens

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Requires telephone
connectivity.(with a dongle
from brodacom unlimited
internet access at $50 monthly
will overcome this problem)

The EggShop Business Plan 2012

The Future
Vision statement
To be the preferred distributor of eggs and chicken related products in Southern Africa

Mission statement
More than just eggs
We offer our clientele not just eggs and chickens but we offer them more i.e. price, quality, convenience and reliability

Goals/objectives
Our short Term Goals:

To set up shop in the Central Business District of Harare

Increase profits to $10 000 monthly by the end of the first year

Increase sales to $80 000 monthly by the end of the first year
Our long term goals

To set up shop in every town of Zimbabwe by 2015

Build Clientele base in the region and beyond.

The Finances
Key objectives and financial review
Financial objectives
Our planned sales target for the first month is 9360 crates of Eggs and 1300 packets of 2kg portion chickens. We are expecting a 12.5%
increase in monthly sales within the first 3 months of trading.
Finance required

The business requires $5 000 in funding

Assumptions
The financial tables on the subsequent pages are based on the assumptions listed below:

[List your financial assumptions. These can include seasonal adjustments, drought or interest rates etc.]
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The EggShop Business Plan 2012

Start-up costs for 2012

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The EggShop Business Plan 2012

Expected cash flow

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The EggShop Business Plan 2012

Break-even analysis

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The EggShop Business Plan 2012

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The EggShop Business Plan 2012

Supporting documentation
Attached is my supporting documentation in relation to this business plan. The attached documents include:

Curriculum vitae Taonanyasha Kucherera


Quotations from various suppliers for the equipment costs
Photographs of the proposed store design.

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The EggShop Business Plan 2012

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The EggShop Business Plan 2012

CURRI
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The EggShop Business Plan 2012

CULUM VITAE
TAONANYASHA KUCHERERA
43 Alexandra Drive
Hatfield
Harare
Cell:+263 774 390 786
E-mail: tkucherera@gmail.com
PERSONAL DETAILS
Date of Birth
I.D Number
Sex
Marital Status

30 October 1986
58 229931 C 22
Male
Single

WORK EXPIRIENCE
1. LOOKMEDIA ADVERTISING AGENCY April 2011- December 2011
POSITION : Head of Projects
DUTIES: Overseeing all projects from design to final print, Basic bookkeeping, Compilation of monthly management accounts, Marketing
2. KHUMALO BUSINESS ENTERPRISES April 2009-February 2011
POSITION: SHOP MANAGER
DUTIES: Purchasing and pricing of products: sales evaluations; stock taking and stock sheet evaluations; compilation of Monthly management
accounts i.e. sales reports profit and loss account: quality control of products and staff evaluations

3. HATFILED GIRLS HIGH TUCKSHOP April 2008-September 2008


POSITION: PURCHASING OFFICER
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The EggShop Business Plan 2012

4. WHEELS TRADING November 2003-December 2005


POSITION: ASSISTANT ADMINISTRATION MANAGER JULY 2004-DECMBER 2005
ADMINISTRATION CLERK November 2003-June 2004
DUTIES: Payroll Compilation; basic bookkeeping; stock taking and stock sheet evaluation; banking; typing and filing all company
correspondence; pricing of goods; compilation of daily, monthly and annual sales reports, staff evaluation
ACADEMIC QUALIFICATIONS
A LEVEL PASSES : 2
OLEVEL PASSES : 7
COMPUTER LITERACY
MS WORD
MS EXCEL
MS POWERPOINT
MS ACCESS
INTERNET AND E-MAIL
HOBBIES
Writing
Reading
Pro social activities
Playing tennis
REFRENCES
1. MR Jonathan Hundah
Lookmedia Advertising Agency
Suite 408-409 Pockets Building
59 Jason moyo Way
Harare
Cell:+263 775 038 526
2. Mrs Viattar Kucherera
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The EggShop Business Plan 2012

Khumalo Business Enterprise


38 3rd street
Kwekwe
Cell :+263 774 201 450
E-mail : viattarkucherera@yahoo.com
3. Ms Margret Muganhu
Wheels Trading
P.O Box 54
Redcliff
Cell +263 773 861 404

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