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- This Document cannot be used without Samsungs Authorization Confidential

84

Notice

Product

HHP

Notice No.

14-96

Model

AP: APQ8084(Qualcomm)

Notice Date

28th October 2014

SM-N910F, N9109W
N910A, N915D, N9108V
N9100, G901F
Subject

Boot Recovery Guide Rev 2

Scope

Subsidiary ( Yes )

ASC ( Yes )

Customer ( No )

1. Purpose
- To inform all ASCs of information regarding boot recovery process applicable for devices* using
AP: APQ8084(Qualcomm) processor:

*Includes (but not limited to) following models:

SM-N910F

SM- N9109W

SM-N910A

SM-N915D

SM-N9108V

SM-N9100

SM-G901F

2. Symptom
- No Power on, unable to enter download mode
- Boot recovery is only working when the cause of No Power got damaged for
boot loader.

Published By [Global CS Team in HQ]


This Service Bulletin is a property of Samsung Electronics Co.,Ltd. Any
unauthorized use of Bulletin can be subject to International and/or Domestic Copyright
& Distribution Law.

- This Document cannot be used without Samsungs Authorization Confidential


3. Instruction

- Brief Process
1) Download boot recovery pit and bootloader to SDcard using normal phone
2) Insert the SDcard to no power phone and try to enter download mode

- Pre-requisites
1) Micro SD card
Type of SDcard should be SDHC or higher type, and capacity should be
4GB or more.
2) Normal Device to download boot recovery pit and bootloader to SDcard
3) Full SW binary (BL, AP, CP, CSC*)

BL (Bootloader)

AP (PLATFORM)

CP(MODEM)

and CSC.

4) Pit and bootloader

Pit : APQ8084_boot_recovery_v2.pit

Bootloader : normal bootloader (BL) for each model

Published By [Global CS Team in HQ]

- This Document cannot be used without Samsungs Authorization Confidential


- Boot Recovery Process
<1. SW download>
1-1) Download full S/W (BL, AP, CP, CSC) to normal device.

<2. How to make a SD card for recovery>


Note: If you already have made

/ have available an SDcard for boot recovery previously by

following steps 2.1 to 2.6 , you can proceed to Part 3. <3. Enter download mode on the
"faulty" device >

2-1) Run Odin3 v3.09.3.exe


2-2) Load APQ8084_boot_recovery_v2.pit in PIT tab and "normal" bootloader file
in BL tab.
2-3) Check in the "T Flash" option box to enable "T Flash" option.
2-4) Insert SDcard to normal device and enter download mode.
2-5) Connect the phone to PC.

2-6) Click Start button to download pit and bootloader to SDcard.


If its PASS, SDcard was successfully made for boot recovery.
If its FAIL, try to this with another SD card. (It would be defect of SD card)

Published By [Global CS Team in HQ]

- This Document cannot be used without Samsungs Authorization Confidential


<3. Boot recovery for damaged device>
3-1) Insert SDcard to "No Power up" device.
3-2) Enter download mode, using Volume down + Home + Power key.
3-3) If the phone is successfully recovered, phone will enter download mode.

< Volume Down + Home + Power Key >

< Download Mode >

3-4) After entering download mode, download full S/W to the phone including
Bootloader (BL), AP(PLATFORM), CP(MODEM), and CSC.

Published By [Global CS Team in HQ]

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