RCBC Payment Gateway

User Manual for the Security Administrator

Getting Started

Visit https://paymentgateway.rcbc.com.ph and log in using your User

ID and Password.

The Password is case-sensitive.

For your security, you will be required to change your
Password when you log in for the first time or when the
RCBC Payment Gateway System Administrator has
reset your Password.

Once you are logged in, set-up the Approval Workflow.

You can select

from among three (3) models: NONE, MAKER-AUTHORIZER, or
MAKER-VERIFIER-AUTHORIZER.

If you select NONE, all payment instructions will be

immediately submitted to the Bank for processing without
the need for verification or approval.

If you select MAKER-AUTHORIZER, all payment

instructions would need to be approved by the
designated Authorizers before they are submitted to the
Bank for processing.

If you select MAKER-VERIFIER-AUTHORIZER, all

payment instructions would need to be verified by the
designated Verifiers and subsequently approved by the
designated Authorizers before they are submitted to the
Bank for processing.

The approval workflow cannot be modified if there is a

payment instruction for verification or approval.

Click on Next to proceed.

Click on Submit and a pop-up message box will appear.

Click on OK to proceed.

Click on Add Group on the Menu bar to set-up the group profiles.

A group can be assigned any of the following roles

depending on the selected Approval Workflow:
MAKER. Initiates payment instructions.
or
VERIFIER. Verifies or cancels payment instructions
submitted by the Maker.
or
AUTHORIZER. Approves or rejects payment
instructions submitted by the Verifier.

The role assigned to the group shall apply to all the

users belonging to that group.

The REQUIRED COUNT only applies to groups which

have been assigned Verifier or Authorizer roles. It refers
to the minimum number of users required to act on the
payment instruction.

If NONE was selected for the approval workflow, the

ROLE selected and REQUIRED COUNT will not apply.

Click on Next to proceed.

Click on Submit and a pop-up message box will appear.

Click on OK to proceed.
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If you selected a MAKER-AUTHORIZER or MAKERVERIFIER-AUTHORIZER approval workflow, be sure

that you have created at least one group for each role
having the maximum approval limit for all currencies.

If you wish to view, amend, or delete a group profile,

click on View Groups on the Menu bar. Remember that
you cannot delete a group but can only amend the
account access if there are payment instructions
associated to the users belonging to that group.
For companies who have opted for the Security
Administration activities to be approved before being
effected, the Approval Workflow selected and group
profiles created would have to be approved first before
user profiles can be set-up (please refer to page 12).

Click on Add New User on the Menu bar to set-up the user profiles.

Click on Next to proceed.

Click on Submit and a pop-up message box will appear.

Click on OK to proceed.

Be sure that you have created enough users for a group

to satisfy the REQUIRED COUNT for that group.

Dont forget to inform the user of his User ID and initial

Password.

If you wish to view, amend, or delete a user profile, click

on View Users on the Menu bar. Remember that you
cannot amend the group to which the user belongs if
there are payment instructions associated to that user.
Although you can delete a user profile if there are no payment
instructions associated to that user, be sure that you continue to
satisfy the REQUIRED COUNT for the group to which that user
belongs.

Click on Merchant Access Matrix on the Menu bar to define the groups
allowed to access each merchant.

Select the merchant then click on Next to proceed.

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Click on Amend and check the tick box corresponding to the group that
will be allowed to act on payment instructions to the selected Merchant.

Click on Next to proceed.

Click on Submit and a pop-up message box will appear.

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Click on OK to proceed.

For each applicable role and merchant, be sure that you

have selected at least one group having the maximum
approval limit for all currencies.

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For companies who have opted for the Security Administration

activities to be approved before being effected, the following would
have to be performed:

Visit https://paymentgateway.rcbc.com.ph and log in using your User

ID and Password.

The Password is case-sensitive.

For your security, you will be required to change your
Password when you log in for the first time or when the
RCBC Payment Gateway System Administrator has
reset your Password.

Once you are logged in, click on the Total Activity count.

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You have the option to immediately approve all or selected activities,

or you can click on View to view the details of the activity.

or

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Click on Approve and a pop-up message box will appear.

or

If you wish to reject the activity, click on Reject.

However, you would need to provide

the reason for rejection.

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Click on OK to proceed.

An Acknowledgment Page will be displayed once the

instruction has been processed.

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For other inquiries you may call the ff. GTS Business Solutions
Implementation Officers:
Trunk Line#: 894-9000
Local #s:
9532
9463
2343
9935
1392
1294
2262

(Leo R. Lapira)
(Ryan G. VIlla)
(John G. Dela Paz / Jay Mendoza)
(Hazzelaine V. Fabros)
(Michael Tan)
(Vicente Antonio A. Del Rosario)
(Mary Grace S. Diamante)

Group Email:

grp_gtb_business_solutions@rcbc.com

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