Professional Documents
Culture Documents
Gheewala
125 Warbler Ave
Maple, ON L6A0X9
647-704-5947
rahul.ghee@gmail.com
REFERENCES
Jason Chung
Cisco Networking
(416)-953-5989.
Aikta Chugh
Category
Commercialization
Manager, Coca Cola
(416)-454-1117
EXPERIENCE
Technology Service Desk Operator, Pan Am Games & Parapan Am Games
Toronto, ON 2015
Responsible for monitoring and managing all Games-time technology installations and technological
services for networks, broadcast, media, workforce and volunteers.
Accomplishments
Logged and monitored tickets in the central technology ticketing system.
Facilitated communication between the venue technology team, central operations functions and
customers.
Ensured policies and procedures for escalation and troubleshooting are followed.
Assisted with initial intake of technical requests from a variety of clients.
Assisted with deploying services, including cabling, desktops and printers, and worked with
technology contractors
EDUCATION
University of Ontario Institute of Technology (UOIT)
Enrolled in Networking and Information Technology
Planning, designing, installing, operating, managing and securing IT infrastructure are essential skills for
an IT-related career. As a student at this school, I will be learning these skills and more using leadingedge equipment to apply concepts ranging from fundamental networking skills to enterprise-level network
engineering. This program will prepare me for certifications from Cisco, such as; Cisco Certified Network
Associate (CCNA) and Cisco Certified Network Professional (CCNP).
SKILLS
Communication I speak and write well to get ideas across to others easily and effectively
Set Goals Setting goals for myself to achieve and plan ways to achieve them.
Helpful Enjoy helping people solve their problems
Trustworthy can be trusted to get the job done and to look after things