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research-article2014
Article
Courage: Making
Teamwork Work Well
Abstract
The move toward flatter and more flexible team situations has prompted
the need for acts of leadership outside a formally designated role. In these
situations, the choice of whether or not to act as a leader in the team is a
discretionary choice and often involves risk. We consider the qualities of a
team member that make up the propensity to act like a leader in situations
of risk where the choice to act is most problematic. We propose that what
we know about the virtue of courage lends valuable insights into this
question and offer a framework of three qualities (character, confidence,
and credibility) that serve as the foundation for the construct. Finally, we
offer practical implications for the selection and retention related to the
virtue of courage in team composition.
Keywords
team leadership, courage, character, identity, self-efficacy
While there is no shortage of frameworks for describing team leadership
(Northouse, 2010; Zaccaro & Klimoski, 2001), these do not fully acknowledge that many acts of team leadership reflect a discretionary choice (Jacobs
& Jaques, 1987; Osborn, Hunt, & Jauch, 1980). Instead, many views of team
leadership assume that if action is needed, a team member will choose to
answer that call (Bass, 2008). These theories rarely explain that team
1George
Corresponding Author:
Benjamin Amos, Department of Psychology, George Mason University, 4400 University Drive,
MSN 3F5, Fairfax, VA 22030, USA.
Email: bamos1@gmu.edu
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members may choose not to act like a leader even if the need is clear and
present. To put it simply, with some exceptions (e.g., functioning in a military
command structure), just when, where, how, and even if one will exert team
leadership is a judgment call.
For the purpose of this article, we define acts of leadership as attempts to
influence stakeholders to adopt a course of action to achieve organizationally
relevant goals. In our view, organizational research has been surprisingly
silent when it comes to understanding just why a person chooses to act like a
team leader. The choice to act is not often stressed in models of team leadership because there is a common presumption that a designated team leader
exists and that the leader will perform necessary actions on behalf of the team
(Bass, 2008; McGrath, 1984). Thus, the duties, authorities, and, ultimately,
responsibility for team performance have been considered to reside within
the specified leader. We wish to challenge the situational assumption that an
appointed leader always exists and that even if he or she does exist that he or
she will always choose to take action when needed. To address these gaps, we
investigate the characteristics that might increase the propensity for an individual to act as a team leader, particularly in situations of personal or professional risk. In addition, we present the construct of courage and the three
qualities that serve as the foundation for the construct. We propose that this
work addresses a gap in the team leadership research and explain the resulting implications for team composition.
The historical team leadership literature has focused on an appointed team
leader who performs necessary behaviors on behalf of the team (Bass, 2008;
Northouse, 2010). In todays work environment, there is an increasing recognition that many teams operate without a formally designated leader (Shuffler,
Salas, Yammarino, Serban, & Shirreffs, 2012). Thus, team leadership is not
tied to a specified role or to a designated individual but instead is presumed
to be enacted through individual decisions and choices, much like a complex
adaptive system that is constructed (and reconstructed) between team members (Marion & Uhl-Bien, 2007). In this way, the literature has commonly
focused on an individual acting as a leader, whereas we wish to focus on an
individual acting like a leader.
In any team, there are a number of team leadership processes and behaviors that must be enacted meet team needs (McGrath, 1962). While contemporary teamwork models (e.g., shared leadership) often lack a formal
leadership role or structure, they still indicate the necessity of acts of leadership to meet team needs. As a result of the absence of a formal team leader,
responsibility for managing team processes and team performance lies with
the team members. In such circumstances, both individual and collective acts
of influence are needed, but their occurrence may be problematic because
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there is no formal leadership structure. Thus, contemporary work arrangements place a heavy focus on the willingness of team members to rise to the
occasion and to step up to the team leadership challenges.
Proposition 1: For a team to be effective, key functions must be enacted
by team members who often lack formal authority.
Discretionary Choice
Just because team leadership behaviors are needed does not mean that they
are enacted. The choice to undertake acts of team leadership has typically
been captured by the notion of leader emergence (Mumford, Antes, Caughron,
& Friedrich, 2008). Emergent leadership behaviors typically include initiating structure, goal setting, and consideration (Hunt, 2004). Authors have
stated that the decision to put oneself out there and act like a team leader is
an intentional action involving deliberative choice (Hunt, Osborn, & Boal,
2009; Klimoski & Amos, 2013). The choice to act may be prompted by situational needs, such as when the accomplishment of group goals may be in
jeopardy and other team members fail to act (DeChurch et al., 2011). Much
previous research assumes that if action is needed, a team member will indeed
act; however, this research ignores the fact that this is indeed a choice. We
consider a number of key factors that might influence this choice.
Subjective Risk
Current team leadership theory, while broad, rarely speaks directly to the
presence of risksuch as the risk of failure if a strategy advocated by a team
member proves to be ineffective. For example, a recent meta-analysis of the
behavioral leadership literature alludes to the need for team member risk taking, but offers little within the existing theory or studies that would help
understand or predict the propensity to act under risky circumstances (Derue,
Nahrgang, Wellman, & Humphrey, 2011). Furthermore, the literature has
identified acting under risk as an important leadership behavior, but we find
little consideration of risk within current leadership theory (Yukl, Gordon, &
Taber, 2002).
To illustrate, actions such as speaking out (or using employee voice) on
divisive issues may involve professional risk. Detert and Burris (2007) define
employee voice as information intended to improve organizational functioning to someone inside an organization with the perceived authority to act,
even though such information may challenge and upset the status quo of the
organization and its power holders (p. 869). The subjective risk associated
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Moral Action
As pointed out by M. E. Brown and Trevio (2006), choosing to act often
requires not only moral awareness but also the willingness to act according
to moral principles to challenge the status quo. In this regard, they distinguish
between an appreciation for moral principles and the willingness to take
action based on moral character. While both cases involve the presence of
moral principles, a moral foundation that precipitates action is the
differentiator.
Luthans and Avolio (2003) created the notion of authentic leadership to
characterize those leaders who are willing to act with integrity as well as to
engage with followers to promote a positive work environment. One element
that defines actions of an authentic leader is exhibiting relational transparency.
Relational transparency involves presenting ones self openly and sharing
(often personal) information that may create feelings of risk of vulnerability to
another person. The willingness to choose relational transparency implies that
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Courage
In the following section, we offer a brief review of the literature on courage,
a discussion of how courage is relevant to team leadership and a formulation
of courage derived from the team leadership literature that increases the propensity to act (or not act) as a team leader with courage. We propose that the
theoretical space between the need for action and the choice to act (particularly in the presence of risk and moral action) is underdeveloped. We offer
that the construct of courage can help better explain the gap between these
constructs.
The virtue of courage has been lauded across time and over a diverse
range of societies (Dahlsgaard, Peterson, & Seligman, 2005). ComteSponville (2001) highlighted the discretionary aspects of courage as the
choice to confront, master, and overcome fear (p. 51). Other scholars, such
as Aristotle, described the value of courage in the context of great risk (e.g.,
military battle) as the golden mean between cowardice and recklessness
(Aristotle, 1987). The Confucian thinker Mencius, writing over 2,300 years
ago, focused on ones moral identity as an essential component of courage.
These authors each focus on a valuable component of courage (deliberative
choice, overcoming risk, and moral action), each of which, as described earlier, is important to team leadership and contributes a unique aspect to the
construct of courage.
In the face of such historical importance, we question why courage is
rarely mentioned in the organizational research. One reason Woodard and
Pury (2007) offer in explaining the lack of research is the difficulty in establishing a clear and concise definition of the multi-dimensional construct.
Courage has been described as the will to accomplish a goal in the face of
opposition or risk (Peterson & Seligman, 2004). In the field of psychology,
most authors have defined courage as the ability to persist in spite of fear
(Rachman, 1990). Worline, Wrzesniewski, and Rafaeli (2002) described it
simply as wise action in the face of danger (p. 323). Shelp (1984) described
courage as the disposition to voluntarily act, perhaps fearfully, in a dangerous circumstance, where the relevant risks are reasonably appraised, in an
effort to obtain or preserve some perceived good for oneself or others (p. 345).
For the purposes of our article, we adopt a more detailed definition of courage proposed by Rate, Clarke, Lindsay, and Sternberg (2007) as
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(a) a willful, intentional act, (b) executed after mindful deliberation, (c)
involving objective substantial risk to the actor, (d) primarily motivated to
bring about a noble good or worthy end (e) despite perhaps the presence of the
emotion of fear. (p. 95)
Using this definition, we show that the construct of courage has much to
add to the discussion of choosing to act as a team leader, especially in situations of risk. We propose a framework for stimulating greater professional
attention to both the discretionary nature of team leadership as a starting
point in identifying the qualities behind the capacity of individuals to act
courageously.
Despite its ancient pedigree, there is surprisingly little mention today of
courage in the team leadership literature of our field. To be sure, there was
some early interest concerning the study of courageous acts of team leadership, particularly in military contexts (Gee, 1931; H. G. Lord, 1918). These
efforts stemmed from purely practical purposes and focused on selecting soldiers based on the traits of courage and bravery. The authors and government
found courage valuable because it meant that soldiers would choose to perform in combat even despite the risk of death. Despite a rich literature on
team leadership and a powerful historic scholarship on the construct of courage, one may wonder why there is so little application of this virtue in the
team leadership literature.
Our approach to acting with courage builds on the definition of courage
itself (Peterson & Seligman, 2004; Rate et al., 2007) and incorporates qualities noted in the research on both team leadership and work behavior that are
thought to promote taking discretionary action under risk to pursue a worthy
goal. More specifically, to identify constructs related to acting with courage,
we made use of the historical literature on the construct of courage (Peterson
& Seligman, 2004; Rate et al., 2007), the organizational behavior literature,
and leadership theory (Northouse, 2010; Yukl, 2010). This article attempts to
operationalize the constructs underlying the propensity of team members to
exhibit courage. We also considered the theoretical and empirical work of
Chan and Drasgow (2001) with their model of the motivation to lead and a
recent paper that focused directly on the construct of courage (Hannah,
Sweeney, & Lester, 2010). As noted at several points, the literature rarely
deals explicitly with the propensity (motivation) to act on the part of a leader,
especially under conditions of risk.
Proposition 3: Individuals exhibiting courage will be more likely to demonstrate acts of team leadership under conditions of risk.
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We wish to clarify that we are interested not simply in acts of team leadership, of which there are many, nor are we interested in all possible acts of
courage, which may be an even broader category. This effort is focused on
the overlap between two areasacts of team leadership involving courage.
Our framework describing ones likelihood to exhibit courage derives from a
deductive consideration of its definition. In particular, we view team leadership as a discretionary act that often involves risk. As such, we see the choice
of when, where, and how to act with courage as primary in decisions of greatest importance.
We also point out that in many cases there is a domain-specific risk that is
associated with acting as a leader. While the organizational literature frequently addresses the presence of risk, we see little integration of this topic in
the leadership literature. We offer thoughts about how the propensity to
exhibit courage might matter in current theory and how it might influence
staffing decisions. To that end, we offer qualities underlying the likelihood of
exhibiting courage (confidence, character, and credibility).
Generalized Self-Efficacy
We consider GSE as a key component in our framework describing the confidence to act. GSE is conceptualized as ones expectations that he or she can
perform competently across a broad range of challenging situations that
require effort and perseverance (Tipton & Worthington, 1984). High levels of
self-efficacy promote an individuals belief that they can influence the situation toward a desired or necessary outcomeespecially under risk (Bandura,
1997; Goud, 2005). From a theoretical perspective, without confidence that
desired outcomes can be achieved, an individual is not likely to act.
Many contemporary team arrangements do not have specified team leaders,
so emergence of team members to meet needs is critical. To this point, GSE has
been linked to team leadership emergence through quantitative and qualitative
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Leadership Self-Efficacy
The organizational behavior literature and writings on team leadership theory
imply the necessity of feeling competent to enact appropriate leadership
behaviors in the motivation to act as a team leader (Hoover, Giambatista,
Sorenson, & Bommer, 2010; McCall, 2010). Confidence in ones expertise or
skill comes together in a relatively new construct called LSE (Hannah,
Avolio, Luthans, & Harms, 2008; Paglis & Green, 2002). LSE has been
defined as
a persons judgment that he or she can successfully exert leadership [influence]
by setting a direction for the work group, building relationships with followers
in order to gain their commitment to change goals, and working with them to
overcome obstacles to change. (Paglis & Green, 2002, p. 217)
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Inherent in the construct is feeling confidence as a result of a deep familiarity with and mastery of team leadership problems and solutions. While GSE
might derive from success in life, LSE is closely tied to the task at hand. In line
with Banduras work on self-efficacy development, many authors have pointed
to the need for experience in building the confidence (self-efficacy) to act as a
team leader (Dragoni, Tesluk, Russell, & Oh, 2009; McCall, 2010). We argue
that LSE is partially driven and reinforced by experiences of acting as a team
leader. That said, previous team leadership experiences may bolster a team
members confidence to act; however, there is still risk in acting courageously
as there is uncertainty about whether he or she will be successful.
Proposition 4: Individuals possessing a high level of confidence (GSE
and LSE) are more likely to exhibit courage by demonstrating acts of team
leadership under conditions of risk.
Duty
Social and normative elements of character are often powerful forces promoting action and can be expressed as duty. Duty promotes motivation to
lead or act with courage because of societal and personal theories of effective
leadership, particularly in situations of risk (R. G. Lord & Maher, 1991). The
duty to meet team needs through team leadership behaviors is an important
motivational force for action (McGrath, 1962; Stogdill, 1948). A duty to act
means not just to get something done, but also getting it done right. In line
with the authentic leadership literature (Luthans & Avolio, 2003), behaving
in a manner consistent with commitments to other team members appears an
important part of courage. Relatedly, the propensity to act under risk has been
tied to a strong sense of ones duty to act on behalf of others in extremely
high-risk contexts, such as bomb disposal operators (Rachman, 1990) and the
crew resisting the September 11 hijackers (Quinn & Worline, 2008).
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Moral Identity
We point out that at its most fundamental level character is a major and central component of ones moral identity. As such, when scholars (Ibarra &
Barbulescu, 2010; R. G. Lord & Hall, 2005) argue that to be an effective team
leader one must adopt the ability to act as a leader as part of ones identity,
they also say that a moral identity must be learned and made into a central
part of ones character. In other words, there is often a moral or ethical component to acting with courage as a leader that is part of ones identity (M. E.
Brown & Trevio, 2006).
The role of moral identity as a driver of courageous action has largely
been ignored by the team leadership literature; however, there have been two
notable exceptions. First, Hannah, Sweeney, and Lester (2007) describe the
role of moral character in the choice to act with courage, particularly in situations of risk. They highlight the role of moral identity in persistence when
dealing with adversity. Second, as mentioned earlier, the authentic leadership
literature points out the importance of an internalized moral perspective in
taking action under risk (Walumbwa, Avolio, Gardner, Wernsing, & Peterson,
2008). An internalized moral perspective allows team leaders to draw upon
reserves of moral capacity in acting to address ethical issues and sustain
moral actions (May, Chan, Hodges, & Avolio, 2003).
Proposition 5: Individuals possessing a high level of character (duty and
moral identity) are more likely to exhibit courage by demonstrating acts of
team leadership under conditions of risk.
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While not everyone fits the stereotype of a team leader, there are other things
team members can do to gain credibility. These individuals must have and
project two key elementskey skills and social capital relevant to acts of
influence.
Social Capital
Another key component of credibility is social capital, which means demonstrating connectivity with key stakeholders and the networked relationships
that promote resource exchange and allow effective cooperation throughout
the team (Day, 2000; Tsai & Ghoshal, 1998). By showing centrality within
peer networks, displaying many high-quality relationships, and showing
organizational support, team members are perceived as having greater status
in the organization (Venkataramani, Green, & Schleicher, 2010). Authors
argue that perceived competence is highly driven by the desire of team members to follow individuals with the influence and connections to get things
done (Bono & Anderson, 2005).
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has discretion on staffing and operating conditions, not only would that controlling authority try to recruit with those traits in mind but also allow for
empowerment and discretion for team members with those qualities. We
argue that just as team composition based on skills and abilities influences
whether or not a team will be effective, so does the presence or absence of
team members with the qualities underlying courageous action.
Proposition 8: A team will be more successful to the extent that it has
members who possess the key qualities of confidence, character, and credibility underlying courage.
This article aims to promote a greater appreciation for the concept of courage as a leader in situations of risk. Our effort makes three main contributions
to the field of organizational management, team leadership, and groups. First,
it fills an important gap in the team leadership and courage literature by providing a greater conceptual understanding to acting with courage in situations
of risk. Second, it provides a framework and a set of testable propositions to
stimulate future research. Third, we believe that this effort offers a strong
theoretical starting point for work on the developmental capacity for courage
that has practical implications for team composition in the contemporary
workplace.
We offer a set of testable research propositions that take the first step in
integrating the leadership and courage literature. We have argued that they
must occur and have argued for key personal characteristics as drivers of acts
of courage. It should come as no surprise that the call for courage and the
qualities we call attention to are not different from what we want in formal
leaders. The big difference is when thinking of organizational needs, it is not
common to include the propensity for courage in the short list for teamwork
requirements. If there is anything to be taken from our analysis, additional
attention should be given for the need to deal with risk and the need to recruit
and retain people with these types of skills and abilities (Klimoski & Zukin,
1999).
Finally, we submit that our framework adds insights into a practical problem many in the public find with leaders todaya lack of courage.
Commentators and columnists have pointed to the need for current governmental leadership to have the courage to pursue good policies even in the
face of significant political cost (Klein, 2011). In testifying to the specially
appointed Joint Select Committee on Deficit Reduction, Alan Simpson (a
former Senator himself) implored the members of the panel to look past partisan positions and come to an agreement on how to proceed with deficit
reduction. He stated that people admire guts and courage. They may fight
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you, they may vilify you, but they will admire you (Simpson, 2011). Many
in the United States feel frustrated with the current political partisanship of
leaders who appear unwilling to make morally relevant decisions due to the
political risks associated with compromise. Perhaps unsurprisingly, a CBS
Broadcasting Inc./New York Times poll recently found that Congressional
approval had dropped to 9%, which is the lowest rating since the poll began
in 1977 (CBS/New York Times Poll, 2011). In perhaps one of the most crucial times in recent history, the United States needs courageous action to
tackle mounting economic and social problems; unfortunately, the public
sees little hope in that action. Given these pressing issues and difficult leadership decisions, there is no better time for a richer understanding of the qualities underlying the choice to act with courage.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research,
authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
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Author Biographies
Benjamin Amos is a PhD student in Industrial and Organizational Psychology at
George Mason University. Benjamin has received an MBA and MS in Information
Systems from the University of Maryland Robert H. Smith School of Business. His
research interests center on leadership development and effective team performance.
Richard J. Klimoski is a Professor of Psychology and Management in the School of
Management at George Mason University. Klimoski received his PhD in Psychology
and Management from Purdue University in 1970. His teaching and research interests
center on effective leadership and work teams.