2014 Resume Book

MBA in Healthcare
Administration

The MBA in Healthcare Administration Program is eager to share with you the resumes of students from the
classes of 2015, 2016, and 2017 that elected to participate in this years resume book.
Class of 2015
Benjamin Feeley

Visiting Nurse Service of New York | Physician Portal Support Specialist

Tom Fitzsimmons

Mount Sinai Medical Center | Project Coordinator, The Childrens IBD Center

Monika Kamieniecka

Pfizer, Inc. |Manager - Compliance and Process Standards, Business Operations

Katlyn J. Merkel

Memorial Sloan Kettering Cancer Center Education Program Coordinator

Xiang (Grace) Qiu

Memorial Sloan-Kettering Cancer Center | Fund Coordinator

Richard J. Yao

RJY Consulting, DBA | Principal Development Consultant

David C. Zeman

North Shore-LIJ Health System Lenox Hill Hospital Administrative Manager

Class of 2016
Mon Fong So, RPA-C

HHC Kings County Hospital Center Physician Assistant in the Department of Urology

Bhumika Soni

Icahn School of Medicine at Mount Sinai| Project Coordinator, Office of the Dean

Hee Yun Suk, PhD

OBiS, Inc. | Director, Strategy and Analytics

Class of 2017
Feng Chen, R.N.

WellPoint | Manager of RN Care Managers

Siddharth Krishnan

New York Blood Center | Quality Control Technologist II

Pamela Shaw

Hospital for Special Surgery | Administrative Coordinator

Eugene Shnayder

Novo Nordisk, Inc. Diabetes Care Specialist I

If you are interested in getting in touch with any of these students, please contact them directly or let me
know if I can help in coordinating a meeting.
If you have any fulltime roles you would like to share with our current students, please reach out to me
through the contact information below.
Please let me know if you have any questions and I look forward to seeing you at future events!
Sincerely,
Alison Charlebois, Assistant Director Healthcare MBA
(646) 312 -3064
Alison.charlebois@baruch.cuny.edu
Class of 2015

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Benjamin Feeley

185 Clinton Ave., Apt 3H Brooklyn, NY 11205

(516) 557-1030 benfeeley@gmail.com
Summary
Motivated, professional administrative coordinator with over six years of experience in the business of home and
healthcare looking to increase responsibility and accountability Extensive knowledge of Medicare, Medicaid, and
managed care guidelines and policies Excellent communication skills and business acumen Strong clinical experience
and understanding Multiple peer and supervisory nominations for outstanding work ethic, collaboration, and
leadership Routinely process over 110% of targets Care and customer service oriented
Experience
Visiting Nurse Service of New York | New York, NY | Physician Portal Support Specialist
Apr 2007 Present
Physician Portal Support Specialist, Enterprise Sales and Marketing Group (Sep 2013 Present)
Develop, expand, and market Physician Web Portal for VNSNY. Establish work flows and processes to improve internal
and external customer satisfaction. Provide and implement training programs and materials.

Establish, implement, and oversee operational workflows.

Oversee development, utilization, and evaluation of workflows and processes to support a customer facing
relationship with physicians and their staff.
Collaborates with Business Development, Marketing, Billing, and Operations departments to ensure timely and
accurate processing of Portal orders and referrals.
Make operational recommendations for improvements and efficiencies.

Intake Coordinator, Enterprise Sales and Marketing Group (Aug 2009 Sep 2013)
Responsible for on-site processing of referrals for patients who have additional care needs at home. Operate onsite and
coordinated discharges at multiple New York City hospitals and nursing homes, while supporting agency goals and
improving patient outcomes.

Received, prioritized, and processed referrals for homecare services for patients at hospitals and nursing homes.
Performed bedside patient assessments, chart reviews, and rounds with medical team to determine patients
needs, safety, and orders.
Created and completed clinical information to be sent to service team, and performed follow-up to ensure
needs were met.
Built relationships with internal and external customers to increase referral volume for the Agency.
Communicated outcomes between field team and hospital staff.
Assumed a leadership role in multiple Agency initiatives and hospital partnerships.

Business Service Coordinator, Clinical Operations (Apr 2007 Aug 2009)

Performed administrative and business support for home nursing teams. Acted as a liaison between staff, management,
healthcare providers and patients, and ensured compliant documentation and timely reports.
Education
Zicklin School of Business, Baruch College | New York NY | MBA Candidate, Healthcare Administration
Binghamton University | Binghamton, NY | Bachelor of Arts in Political Science, Graduated Cum Laude
Awards
Recipient of the 2014 AUPHA Foster G. McGaw Academic Scholarship
www.linkedin.com/pub/benjamin-feeley/48/55/988

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05/15
01/07

Class of 2015
th

Tom Fitzsimmons

35-36 76 Street, Apt. 120 Jackson Heights, NY 11372 (347) 665-2134 tomfitzsimmons@yahoo.com
www.linkedin.com/in/tomfitzsimmons

Professional Experience
Mount Sinai Medical Center | New York, NY | Project Coordinator, The Childrens IBD Center
2009 Present
Hospital and Medical School, internationally recognized for excellent clinical care and groundbreaking research
Modeled the commission pricing schemes of different online fundraising platforms and applied 3 years of the IBD Centers
donation data to analyze which platform was most cost-effective for the Center.
Created reports to provide internal oversight of fiscal activity on operating funds and endowment funds.
Managed the Centers annual participation in the New York City Marathon. Using Gantt Project software, conceived and
executed project plan for all of the Centers marathon-related activities, researched and wrote fundraising guide for the
Centers team of runners, managed electronic and written communication with potential donors, and handled donation
processing and data analysis. 2010s marathon fundraising exceeded 2009s total by over $14,000 despite increased
competition and a challenging economic climate.
Collected and analyzed data on marathon runners and their fundraising activities to determine an optimal runner profile and
best practices for runner fundraising.
Selected to participate in Mount Sinais 2013-2014 Performance Improvement Training Program to learn and implement Lean
Management techniques in different areas within the medical center.
Translated the goals, values, and message of the group into constituent-facing communications including website content, email marketing, social media, and grant proposals.
Launched video conferencing capability for the Centers education and support groups: defined requirements, conducted
evaluation of ten vendors, guided vendor selection, negotiated licensing, and wrote user instructions.
Mediaocean | New York, NY | Business Analyst, Product Management Group
2007 2009
Provider of software and digital media platforms to advertisers, broadcast sales organizations, and television stations
Made significant contribution to reducing administration maintenance overhead through three development and release
cycles resulting in user-friendly and client-facing administration components. Wrote requirements and test cases and
supported testing effort.
Drove effort to automate a workflow of a laborious annual purge of data from three related, but non-integrated systems;
defined and mapped the process, wrote requirements and test cases, and presented changes to client account
representatives.
Contributed to Mediaoceans first successful audit under Statement on Auditing Standards No. 70 (or SAS 70) by providing
analyses and test cases to ensure systems and processes offered adequate controls.
Christies, Inc. | New York, NY | Business Analyst, IT Dept. and Program Office
1997 2007
International Fine Arts Auction House
Conceived functional design changes with head of strategic marketing, and rewrote web site copy to remove obstacles
TM
delaying the launch of Christies Live , a web application that provides real-time, streaming audio and video of auctioneer
and allows live auction bidding via the Internet.
Spearheaded creation of new marketing campaign management methods and workflow with chief of strategic marketing,
introducing the company to tracking campaign progress and measuring effectiveness.
As lead analyst, created documentation formats, co-chaired weekly Subject Matter Expert requirements gathering sessions,
produced use cases, state transition diagrams and other artifacts for global, core legacy system replacement project.
Played key role in acquisition and successful deployment of Siebel Client Relationship Management (CRM) system.
Interviewed stakeholders, co-wrote RFP, managed functional and user acceptance testing, co-wrote training materials, and
conducted training for UK and European users.
Revitalized failing appraisal system project by negotiating functional changes with resistant users, creating and executing a
test plan, co-authoring online help file, and training 30 users in London and New York.
Led the evaluation of desktop software use and replacement needs of all end-users in North and South America when the
company moved to a new network and platform.
Education & Professional Development
Baruch College, Zicklin School of Business | MBA Candidate, Healthcare Administration | Expected June 2015
University of North Carolina, Chapel Hill | MFA in Dramatic Art
University of California, Berkeley | BA in English

Software Experience
Microsoft Office Suite RoboHelp MS Visio LotusNotes Gantt Project Visual SourceSafe Mercury TestDirector FullShot
Subversion JIRA Custom applications for running pre-written SQL queries and for tracking requirements, defects & help desk calls

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Class of 2015

Monika Kamieniecka

608 Augusta Circle, Mount Laurel, NJ 08054 (347) 446 7555 MonikaKamieniecka@hotmail.com
PROFESSIONAL EXPERIENCE
Pfizer, Inc., New York, NY
Manager, Compliance and Process Standards, Business Operations, Pfizer Medical Organization (2014 Present)
Responsible for assisting with quality initiatives with a focus on the development and implementation of policies, standards,
processes and guidelines
Facilitates compliance with departmental guidelines as well as Corporate, Regulatory and Healthcare Compliance Policies and
Procedures.
Assists in coordination of internal audit related activities including audit preparation, resolution of audit observations and
liaison with the auditors through all stages of the audit
Evaluates and implements training to foster understanding of related systems, processes and procedures, and helps to
evaluate customer satisfaction.
Provides support to EMC organizations globally to foster quality and consistency of processes across Pfizer.
Sr. Paralegal; Global Commercial Operations (GCO) Legal and Regional Attorneys Team, Legal Division (2010 2014)
Served as a Project Manager for the legal division in the planning for the integration of King Pharmaceuticals into Pfizer's
business: managed all legal workstream submissions to the Central Program Management Office (CPMO), facilitated King
material contracts review.
Led annual update of the Healthcare Law Compliance Guide (White Guide), a main compliance resource for US-based
marketing colleagues supporting Pfizers biopharmaceutical business.
Assisted in clarifying Physician Payments Sunshine Act requirements and its applicability to Pfizer, helped update Standard
Operating Procedures (SOPs) impacted by the Sunshine Act and revised contracts to reflect the Sunshine Act requirements
Managed Physician Payments implementation process by developing a dashboard of all requirements and associated
implementation issues impacting Pfizer enterprise, prioritized and assigned issues to members of the Sunshine Act
Implementation Team, and followed up until resolution
Contributed to the development and led the roll-out of policies, guidelines and trainings for US marketing
Managed annual PhRMA Code on Interactions with Healthcare Professionals certification process that leads to
obtaining annual CEO and CCO PhRMA Code compliance certifications and therefore secures Pfizer's membership among
PhRMA Code signatory companies.
Coordinated state law certifications process according to each state statute requirements.
Organized Legal Division monthly Lunch-and-Learns and assisted Chief of Staff to the General Counsel in organizing Legal
Division quarterly Town Halls.
Provided legal support for colleagues in Global Commercial Operations (GCO) division, Marketing and Medical colleagues in
and outside of the US, and US sales field colleagues
Additional Experience
Pfizer, Inc. New York, NY Healthcare Professional Policy Coordinator (Internship) (2009 2010)
Global Policy ForumNew York, NY Management Trainee/Policy Analyst (Internship) (2008 2009)
MRI Associates Forest Hills, NY Patient Advocate (2006 2008)
Hunter College New York, NY International Student Counselor (2004 2006)
EDUCATION
Baruch College Zicklin School of Business | New York, NY | MBA Candidate, Healthcare Administration (Expected June 2015)
Berkeley College | New York, NY | Bachelor of Business Administration in International Business (June 2009)
Degree Honors: Graduated magma cum laude; Listed on the Deans list almost every quarter
Awarded Polish & Slavic Federal Credit Union Scholarships in 2006 and 2008
SKILLS
Fluent in Polish.
Proficient in Microsoft Office suites and SharePoint team site administration.

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Class of 2015

KATLYN J. MERKEL

14-08 31st Avenue, Apt. 5A, Astoria, NY 11106 814-404-8477 kjmerkel@gmail.com

https://www.linkedin.com/in/katiemerkel
Education
Zicklin School of Business, Baruch College | New York, NY | MBA in Healthcare Administration | 06/2015
The Pennsylvania State University University Park, PABachelor of Science in Marketing05/2008
Minors in International Business and French
Penn State Study Abroad Program, Universit Paul-Valry, Montpellier, France (01/2007-05/2007)
Professional Experience
Memorial Sloan Kettering Cancer Center New York, NY Education Program Coordinator
12/2012-Present
Manage the Pediatric fellowship training programs and supervise the academic activities of 25+ fellows, including
the maintenance of records/databases, training activities, evaluations, and program credentialing
Responsible for fellowship recruitment initiatives and arranging interview days for 70+ residents
Coordinate the rotating residency program (150+ rotators per year) in liaison with over nine institutions
Accountable for the timely processing of payments to external vendors and reimbursements to staff
Oversee and assist in the arranging of observerships and medical student electives
Organize and promote the weekly Pediatric Grand Rounds speaker event
Event planning for departmental receptions and dinners
Memorial Sloan Kettering Cancer Center New York, NY Physician Office Assistant III
08/2009-12/2012
Provided medical office, research, and lab support to the Head of the Neuroblastoma Program
Conducted postdoctoral appointments, including housing, visa transfers, and travel reimbursement
Facilitated scheduling of patients and appropriately triaged patient calls
Atlantis Health Plan New York, NY Account Executive
03/2009-08/2009
Prospected new clients and proposed customized solutions to fit individuals health insurance needs
Licensed in New York State Life/Accident and Health Insurance (expired March 2011)
News America Marketing New York, NY Account Coordinator
Processed program orders and contracts for major advertising accounts

06/2008-02/2009

Internship Experience
Stanton Crenshaw Communications New York, NY Public Relations Intern
05/2007-08/2007
Conducted outreach to various media outlets to establish connections with About.coms health experts
University Directories Villanova, PA Sales Representative
05/2007-08/2006
Provided promotional marketing solutions to local businesses through customized yellow-page advertising
Leadership and Volunteer Activities
Medical Tent Volunteer, NYC Marathon
Cycle for Survival, MSKCC (Team Leader 2012 & 2013)
Internal Administrative Website Task Force Co-Leader, MSKCC
Youth Mentor, Mentoring USA
Volunteer, September Concert Foundation
Lion Ambassador Student Alumni Member, Pennsylvania State University
Special Events Captain, Fund Raising/Dance Marathon, Penn State University

11/2014
02/2010-02/2015
01/2011-12/2012
01/2009-06/2012
02/2009-09/2010
01/2006-06/2008
10/2007-02/2008

Computer and Technical Skills

Microsoft Office, Adobe, Healthcare Information Systems, SciQuest eProcurement, Cayuse Grant Software,
Electronic Residency Application Service (ERAS), MedHub, New Innovations, E*Value
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Class of 2015

Xiang (Grace) Qiu

Professional Summary

65-60 Booth Street, Apt. 4G Rego Park, NY 11374 (347) 907-9775 gracexqiu5@gmail.com
www.linkedin.com/in/xianggraceqiu

Currently pursuing MBA in Healthcare Administration

10+ years of experience in the healthcare field holding positions in research fund management, clinical
research, laboratory medicine and family medicine

Education
Zicklin School of Business, Baruch College | New York, NY | MBA in Healthcare Administration | June 2015
Hunter College | New York, NY | Bachelor of Science in Medical Laboratory Science | May 2008
GPA: 3.69 (Graduated Cum Laude)
Recipient, Certificate of Academic Achievement; Member, Golden Key International Honor Society
Shandong Medical University | Jinan, China | Medical Diploma in Clinical Medicine | June 1997
Recipient, Shandong Medical University First Tier Scholarship

Experience
Memorial Sloan-Kettering Cancer Center | New York, NY | Fund Coordinator | June 2014 Present
Manage all aspects of financial activities associated with sponsored research including NIH grants, private agencies,
philanthropic donations and industrial contracts
Oversee the process of obtaining and utilizing funds from the application or proposal to the daily management of the
funds, including salary support, protocol budget development and patient care cost.
Develop and maintain annual research budget
Ensure institutional compliance with federal, agency and other applicable governing regulations
Write/revise departmental research policies and procedures
Memorial Sloan-Kettering Cancer Center | New York, NY | Research Technologist | July 2008 June 2014
Conducted clinical research projects focusing on circulating tumor cells (CTC) from prostate and breast cancer patients
enrolled in clinical trials for various investigational anti-cancer agents
Evaluated, developed and transferred tumor biomarker immunoassays to be used in clinical trials and clinical
laboratories (bone-alkaline phosphatase, procalcitonin for sepsis)
Managed quality assessment data and proficiency tests of clinical assays in the biomarker research lab
Assisted in the selection of capital equipment for the laboratory
Zibo Vocational Institute Clinic | Zibo, China | Physician | July 1997 Oct 2001
Assisted the director with the development of annual budgets and the implementation and maintenance of the
operating budget
Designed and oversaw a more efficient and cost-effective ordering and inventory management system
Diagnosed and prescribed treatments for students and faculty

Computer Skills

Proficient in MS Word, Excel, Access, PowerPoint and SPSS

Certifications/Licenses

Licensed and Registered Clinical Laboratory Technologist in the State of New York

Publications

Procalcitonin Levels, Severity of Illness, and Mortality in Cancer Patients Admitted to the ICU with Severe Sepsis Poster SCCM 2014 (Co-Author)
Can Procalcitonin or Lactate help with Sepsis Evaluation in Cancer Patients? Poster AACC 2014 (Co-Author)

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Class of 2015

EDUCATION

Richard J. Yao

410 East 6th St. 4D New York, NY 10009 (347) 871-2193 ysr948@msn.com
www.linkedin.com/pub/richard-yao/22/46/431

Yale College | New Haven, CT | BA in Economics

Baruch College | New York, NY | MBA in Healthcare Administration

May 1996
May 2015 (expected)

EXPERIENCE
RJY Consulting, DBA | New York, NY | Principal Development Consultant
02/02 Present
Provide resource development services to nonprofits: grants and proposals, business planning, board training, strategic
planning, feasibility studies, program development, MIS, financial analytics, reengineering and process improvement
Provide nonprofit organizational assessment, growth and turn-around strategic assistance
Design new programs and business concepts; facilitate collaborative formation; conduct proprietary research
NADAP, Inc| New York, NY | Director of Development
03/11 04/14
Develop and implement an annual strategic plan for funds development including grants, contracts, donor
development, events, sponsorships, relationship marketing, and collaborations
Lead cross disciplinary teams in crafting new program design and financial proposals
Create and improve marketing communications materials and delivery mechanisms (social media)
Manage board development, government and corporate communications and public relations
City of New Haven | New Haven, CT| Economic Development Officer
05/09 03/11
Lead and support real properties development and planning by collaborating with real estate developers, investors,
neighborhood stakeholders and government agencies
Review and vote on submissions of development proposals from developers of projects that have multimillion dollar impact
on the community and the city; Identify new funds and develop financial business cases and grant proposals
Managed $1M Brownfields Revolving Loan Fund and $250K Business Revitalization Grant
Reengineer intergovernmental and public communications related to the citys development activities
City of Bridgeport | Bridgeport, CT | Grants Officer
Develop municipal and community originated grant proposals to Federal, State, and private agencies
Lead and facilitate cross-city agency group planning meetings (Economic, Public Works, DOE, Parks)
Provide technical assistance to nonprofits and small businesses
Design and present development strategies to city, regional and state political figures of influence

04/06 05/09

American Express | New York, NY| Sr. Marketing Manager

Design and implement marketing campaigns for various consumer lending products
Manage P&L for Recovery Product Line, and support ROI analytics across consumer marketing

05/99 04/02

MasterCard International | Purchase, NY| Business Analyst

Develop and present consumer spending analytics, charts and reports to senior management
Manage internal brand valuation report and key country tracking report

06/96 05/99

LEADERSHIP
A Better NY, Inc. | Young Professionals Steering Committee Member
A NYC Continuum of Care Coalition | Member Representative
Coordinated Behavioral Care, Inc. | Board Member Organizational Representative
iHealth, Inc. | Board Member Organizational Representative
Groundwork Bridgeport, Inc. | Board Member
Multicultural Leadership Institute, Inc. | Board Member
Glocal Village, Inc. | Board President

08/11 06/14
05/11 08/14
10/12 03/14
07/13 04/14
02/07 03/11
08/08 09/10
05/13 present

TECHNOLOGY AND LANGUAGE SKILLS

Computer: all MS Office applications, spreadsheet tools, databases, graphics, and visualization tools, including: Excel, Access, Project
Management, Quickbooks, SPSS, ArcGIS, Visio, Adobe CS4, e-Clinical Works, ACT, Donor Perfect, Salesforce, Razors Edge.
Languages: Fluent in Chinese-Cantonese; proficient in Chinese-Mandarin; some Spanish and Japanese.

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Class of 2015

David C. Zeman

125 N.5th Street, Apt. 3-D Brooklyn, NY 11249 (508) 254-4737 dczeman@gmail.com
www.linkedin.com/in/dzeman22

EDUCATION
BARUCH COLLEGE, ZICKLIN SCHOOL OF BUSINESS
Candidate for Master of Business Administration in Healthcare Administration, GPA: 3.88
WASHINGTON UNIVERSITY IN ST. LOUIS
Bachelor of Arts in Political Science, GPA: 3.58

New York, NY
Expected June 2015
St. Louis, MO
May 2008

EXPERIENCE
NORTH SHORE-LIJ HEALTH SYSTEM-LENOX HILL HOSPITAL
New York, NY
Administrative Manager, Lenox Hill Hospital-MEETH, NY Head & Neck Institute/Department of Otolaryngology
01/14 Present
Manage daily practice operations for two ambulatory clinics with 8 physicians and 72 staff members, including: human
resources, inventory, maintenance of site/space allocation, revenue cycle, patient conflict resolution and physician relations
Administer departmental initiatives within inpatient and outpatient settings by liaising between Department of
Otolaryngology Chairmans Office and C-suite executive team at Lenox Hill Hospital
Ensure compliance with JCAHO standards by consistently informing staff about the latest regulations and program audits
Create and manage departmental budget accounting for $10 million business unit
Oversee major IT initiatives for practice sites, including successful roll-out of GECB/Soarian Registration and Billing tool
Direct service line planning, marketing and PR initiatives in collaboration with corporate business units
Project Manager, Otolaryngology-Head & Neck Surgery Service Line
03/13 01/14
Developed and maintained strategic patient outcomes and service volume database to inform business growth Served as
liaison between corporate functions (i.e. Strategic Planning, Marketing, PR, etc.) and service line practices
Organized and led roll-out of Allscripts Ambulatory Electronic Health Record for two practices and 70 end users
Created various deliverables for presentation at departmental/service line leadership retreats, Performance Improvement
Committee meetings and executive summaries to support Chairmans office at Lenox Hill/MEETH Hospital
NORTH SHORE-LIJ HEALTH SYSTEM-STATEN ISLAND UNIVERSITY HOSPITAL
Staten Island, NY
Planning Analyst & Grant Specialist
12/10 03/13
Facilitated hospital and system level strategic planning activities through analysis of health care demand and utilization
using national, statewide and internal data sources
Led development of hospital-wide strategic plan
Managed regulatory processes such as certificate of need applications for variety of hospital improvements and expansions
Identified relevant grant opportunities and local, state or federal appropriations which support hospital strategic objectives
Completed grant proposals and applications and tracks active grants through life cycle
Organized annual borough-wide health and wellness expo
THE ADVISORY BOARD COMPANY
Washington, DC
Senior Analyst, Strategic Research
05/10 12/10
Oversaw intake and scoping of member research requests
Mentored recently hired analysts and provided guidance through project creation and completion
Participated in long-term and short-term research cycles within marketing and strategic planning fields
Analyst, Strategic Research, Marketing and Planning Leadership Council
07/08 05/10
Consulted hospital C-suite and VP-level administrators through the completion of 135+ custom research requests on widearray of marketing, physician relations, and strategic planning topics
Developed teleconference series outlining hospital use of social media across constituencies
Completed volume and financial forecasts for technologies relative to hospital primary and secondary markets
Presented State of Pediatric Telemedicine to pediatric hospital membership via web-conference
Responsible for coordination, creation, and delivery of HTML monthly newsletter highlighting department-wide research
efforts to membership through the use of Fireworks, Microsoft SharePoint Designer
SKILLS
Computer: Proficient in MS Office, Fireworks, Microsoft SharePoint Designer, Microsoft Access. Familiarity with various data sources
such as NYS SPARCS, Thomson Reuters, HMS, Press Ganey. Proficient with query manipulation via Database Management Software
(DBMS), hospital financial systems (IDX, GECB, Soarian Financials) and electronic health records (Allscripts Ambulatory EHR).

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Class of 2016

Mon Fong So, RPA-C

135 Eldridge Street Apt. #20 New York, NY, 10002 (347) 513-4029 MonFongSo728@gmail.com
EDUCATION
BARUCH COLLEGE/ Zicklin School of Business
Master of Business Administration, GPA: 3.56
Concentration in Healthcare Administration
PACE UNIVERSITY/Lenox Hill Physician Assistant Program
Bachelor of Science, Physician Assistant Studies, GPA: 3.49
Graduated with Cum Laude
Dean's List: 2004-2005, 2007
Member of Alpha Chi National College Honor Society: 2008

New York, NY
June 2016
New York, NY
Sept. 2008

EXPERIENCE
HHC KINGS COUNTY HOSPITAL CENTER
Brooklyn, NY
Physician Assistant in the Department of Urology
Clinical:
Served in a fast-paced outpatient clinic for 60-80 underserved patients per clinic
Managed patients end-to-end care from patients initial evaluation, longitudinal care and post-operative care in both
urological and uro-oncological outpatient settings
Evaluated patients by obtaining medical history, performing routine physical exam, ordering and interpreting labs and
imaging for 20+ patients per clinic
Reviewed patients charts of abnormal diagnostic labs and imaging and contact patients of such findings and provide
appropriate referrals
Formulated and implemented treatment plan with attendings supervision to ensure patients receive optimal care
Instructed patients and ensured patients compliance to treatment and pre-operative preparation
Surgical:
Managed pre-operative assessment, pre-operative lab and imaging review, patients education and preparation
including pre-operative antibiotics, bowel preparation, positioning patient in operating room, skin preparation and
administration of local anesthetic
Functioned as first or second assistant in both open and endoscopic operating cases, such as open and laparoscopic
nephrectomy, laser lithotripsy of renal, ureteral and bladder stones, prostatectomy
Participated in a wide range of diagnostic and curative surgical procedures averaging 6 cases per day
Administrative:
Coordinate and review cases with attending physicians, supervise and oversee case distribution for block operative
schedule
Work as a liaison to organize and communicate with various departments to ensure completion of patients surgical
clearance
Created pre-filled consent forms for procedures to reduce inefficiency and redundancy by 30%
Designed and migrated an electronic OR schedule on SharePoint for enhanced communication and planning that
dramatically prevented overbooking of cases by 30%
Designed and implemented clinical scheduling template to ensure easy access to patient schedules and ensured
accountability of patient flow; unscheduled appointments were reduced by 40%
PROFESSIONAL LICENSES AND CERTIFICATIONS
NYS Physician Assistant License since November 2008, NCCPA Board Certified since September 2008
BCLS/ACLS renewed in 2013, Infection Control Course renewed in 2010
SKILLS
Language: conversational Cantonese
Computer: Proficient in MS Word, Excel, PowerPoint, Outlook, Lexis-Nexis and other research databases
Clinical Technologies: Experienced with Quadramed and Spectra PAC, in operating and troubleshooting surgical
equipment, such as Laborie Urodynamic Machine and B-K Medical Transrectal Ultrasound Machine
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Class of 2016

Bhumika Soni

1218 Stockton Drive North Brunswick, NJ 08902 (732) 325-7655 sonib0426@gmail.com

www.linkedin.com/in/bhumikasoni
Experience
Icahn School of Medicine at Mount Sinai| New York, NY | Project Coordinator, Office of the Dean Apr 2014 Present
Review, analyze and evaluate scientific projects as they relate to the management of financial conflicts of interest
Manage multiple projects simultaneously to meet critical deadlines
Create and maintain supporting documentation/information relating to projects
Work closely with Chair of the Financial Conflicts of Interest in Research Committee to identify any issues and
develop project appropriate strategies for proper management
Collaborate with faculty, staff and other School offices to obtain and exchange information expeditiously for timely
review of projects (e.g., Grants and Contracts Office/Institutional Review Board)
Facilitate Financial Conflicts of Interest in Research Committee and Working Group meetings
Committee management duties involve creating meeting schedules, developing agendas, assembling and
disseminating documents and taking minutes
Memorial Sloan-Kettering Cancer Center | New York, NY | Various Positions
Mar 2009 Apr 2014
Credentials Coordinator, Office of the Physician-In-Chief (Jan 2012 April 2014)
Credentialed and re-credentialed 1200+ clinical staff members
Facilitated on-site managed care and joint commission audits
Assembled documentation on staff appointments and promotions for presentation at the institutional meetings
Prepared agendas and minutes for the Memorial Hospital Committee on Credentials & Promotions (MHCAAP)
Provided ongoing training and presentations to departmental coordinators on the credentialing/re-credentialing
process
Academic Assistant, Breast Service, Department of Surgery (Jul 2009 Jan 2012)
Acted as the primary contact person in multiple physicians academic offices
Tracked monthly lab expenditures and fund balances for a Breast Surgery Research Lab using Excel and Cognos
Managed multiple surgeons calendars, away dates, coordinated meetings, and made travel arrangements for
various conferences
Orientated new Attending Surgeons joining the service
Provided ongoing mentorship to incoming Academic Physician Office Assistants
Physician Office Assistant, Breast Service, Department of Surgery (Mar 2009 Jul 2009)
Provided clerical and administrative support to physician office practices and maintained their calendars
Served as a liaison between patients and clinical staff through direct phone contact and coordination of various
appointments, including surgery and radiology
Transcribed patient notes, letters, manuscripts, grant applications, agendas, meeting minutes, and presentations
Rutgers University | Newark, NJ | Student Assistant, Department of Physics
Sep 2003 Dec 2006
Managed the office activities and provided administrative support to the Departmental faculty and staff
Education
Baruch College, Zicklin School of Business | New York, NY | MBA Candidate, Healthcare Administration
Rutgers University | Newark, NJ | B.A., Biology
Technical/Software Knowledge
EPIC, HIS, CIS, EMR, ESIG, MS Office Word, Excel, Access, PowerPoint, Adobe, SharePoint and Cognos
Activities
Member, Cultural Competency Group, Memorial Sloan-Kettering Cancer Center (Aug 2011 Jan 2012)
Member, Green Team, Memorial Sloan-Kettering Cancer Center (Jul 2011 Jan 2012)
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Jun 2016
Oct 2007

Class of 2016
th

Hee Yun Suk, PhD

31-30 138 St. APT 5G Flushing, NY 11354 (917) 583-3450 hysuk79@gmail.com

www.linkedin.com/in/heeyunsuk

Education
Baruch College, Zicklin School of Business | New York, NY | MBA Candidate
Major: Healthcare Administration

06/2016

Albert Einstein College of Medicine, Sue Golding Graduate Division | Bronx, NY | Ph.D.
Molecular Pharmacology
Dissertation: Role of Calcineurin A Phosphatase in -Adrenergic Signaling and Function

04/2008

New York University | New York, NY | B.A. in Biology

01/2001

Professional Experience
OBiS, Inc. | New York, NY | Director, Strategy and Analytics
09/08 05/14
Provide protocol feasibility assessments for upcoming clinical trials phases I - IV
Leverage strong understanding of clinical protocols and analyze historical data to provide protocol feasibility
assessments and project clinical trial recruitment metrics to achieve clinical trial objectives within target timeframes
Prepare environmental analyses/market overview reports (epidemiology, competitive assessments, current standards of
care, drugs in development) for varied disease indications
Effectively manage and deliver multiple client projects simultaneously; supervise associates on client projects
Interacted with international clients in pharmaceutical industry to conduct clinical trials and program-based studies
Contribute to the development of proposals/engagement letters (project scope, fees, timelines)
Conduct physician- and patient-based primary market research globally to gauge physicians interest in clinical trials and
gain insights about treatment paradigms
Profile countries, sites, and physicians for geographic deployment of clinical trials and marketing of drugs
Provide tools to aid in management of novel drug development programs and cross compound planning
Analyze and prepare data reports for Oncology markets in the U.S. and G5 countries
Perform extensive research of scientific literature
Promoted from Senior Clinical Research Associate (06/13) based on a demonstrated ability to consistently deliver highlevel client support
NYU Medical Center, Skirball Institute | New York, NY | Laboratory Technician
01/00 08/02
Assisted postdoctoral fellows and graduate students in neuroscience laboratory studying Alzheimers disease (performed
experiments, data collection, and analyses)
Managed independent project involving various techniques, such as: in vivo surgery, live animal imaging,
immunohistochemistry, confocal microscopy, and genotyping
General laboratory management, including procurement and administrative duties
Publications (* 1st Author)
Suk HY*, et. Al. Ablation of calcineurin A reveals hyperlipidemia and signaling cross-talks with phosphodiesterases. J Biol
Chem. 2013 Feb 1;288(5):3477-88.
Zhu H, Suk HY*, et. Al. Evolutionarily conserved role of calcineurin in phosphodegron-dependent degradation of
phosphodiesterase 4D. Mol Cell Biol. 2010 Sep; 30(18):4379-90.
Olabisi OA, Soto-Nieves N, Nieves E, Yang TT, Yang X, Yu RY, Suk HY, et. Al. Regulation of transcription factor NFAT by
ADP-ribosylation. Mol Cell Biol. 2008 May; 28(9):2860-71.
Yang TT, Suk HY, et. Al. Role of transcription factor NFAT in glucose and insulin homeostasis. MCB 2006 Oct;26(20):737287.
Durgan DJ, Trexler NA, Egbejimi O, McElfresh TA, Suk HY, et. Al. The circadian clock within the cardiomyocyte is essential
for responsiveness of the heart to fatty acids. J Biol Chem. 2006 Aug 25; 281(34):24254-69.
Technology & Language Skills
Computer: Excellent working knowledge of Microsoft Office (Excel, Word, PowerPoint, Access), DataView, Other proprietary
analytical pharmaceutical databases
Languages: Fluent in English and Korean

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Class of 2017

Feng Chen, R.N.

49 Essex Street, Apt.8 New York, NY 10002 (917) 768-1375 maple1025@hotmail.com

www.linkedin.com/in/fengnyc

Experience
WellPoint | New York, NY | Manager of RN Care Managers
Oct 2014 Present
Lead a team of 10-12 RN care managers in LTSS program
Manage resource utilization to ensure appropriate delivery of care to members
Coordinate service delivery to include member assessment of physical and psychological factors
Participate in cross-functional workgroups created to maintain and develop program
Evaluate current processes of LTSS support functions; recommends changes for increased efficiencies and improved
outcomes
Develop and conduct training programs for staff involved in LTSS programs
Hire, train, coach, counsel, and evaluate performance of direct reports
CenterLight Health System | New York, NY | Care Manager (Multi-Lingual)
Aug 2010 Sep 2014
Care Manager, Multi-Lingual (Aug 2013 Sep 2014)
Led a team of 4-6 Community Health Nurses, guided and supervised nurses working in the field
Performed case management including PRI review, discharge planning, disease management, and transitional care
Managed 120 -160 patients in the community, evaluated and authorized the provision of services, and ensured that
all patients needs were met and quality of care was provided
Performed utilization reviews including UAS review, PCAT review/approval, preauthorizations, denials, and appeals
Optimized Medicare billable services such as skilled nursing, which reduced clinical operational costs
Community Health Nurse, Multi-Lingual (Aug 2010 Aug 2013)
Visited patients at homes; evaluated patient and family needs; developed and implemented comprehensive care
plans; provided nursing services and treatments; initiated referrals for patients with SW and PT needs
Instructed family in care and rehabilitation of patient; maintained health and prevention of disease for family
members; provided instructions in areas related to individual and community welfare
Helped the community healthcare team by coordinating assessment/planning and provided health and related
services; participated in case conferences with physicians, hospital and rehabilitative personnel, as well as
representatives of other agencies
Was responsible for the planning, coordination, provisioning, and evaluation of aide services to patients and their
families in accordance with professional practice act and agency policy
Maimonides Medical Center | Brooklyn, NY | ER RN (Emergency Room Registered Nurse)
Nov 2008 Aug 2010
Collected patient information (symptoms, detailed patient histories) and consulted and coordinated with
healthcare team members to assess, plan, implement, and evaluate patient care plans
Performed ER RN duties such as administering medication, cleaning lacerations, inserting and providing IV
therapies, performing arterial punctures, assisting with conscious sedation, and ER RN-related activities
Worked directly under physicians and assisted them during exams; performed diagnostic testing and treatments
Education
Baruch College Zicklin School of Business | New York, NY | MBA Candidate, Healthcare Administration
May 2017
Hunter College | New York, NY | Bachelor's Degree in Science of Nursing, GPA: 3.855
Jan 2013
Borough of Manhattan Community College | New York, NY | Associate in Applied Science, Nursing, GPA: 3.61 Jun 2008
Volunteer: Member of NYC Medical Reserve Corps (MRC) since 2009
Membership: Member of Emergency Nurses Association; Member of American Nurse Association
Licenses/Certifications: State of NY, Registered Nurse (Active)
Computer Skills: CareCompass, Facets, Macess, Allscripts, HMED, NextGen, Eligence, SharePoint, Citrix, Word, Excel,
QuickBooks, PowerPoint
Languages: Mandarin, Cantonese, Fu Zhou dialect (Fukienese)
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Class of 2017

Siddharth Krishnan

th

25-19 34 Street, Apt 2F. Astoria New York, NY 11103 (469) 231-1503 siddharth.krishnan@gmail.com
www.linkedin.com/in/siddharthkrishnan/

EDUCATION
st
Baruch College, Zicklin School of Business | New York, NY | MBA in Healthcare Administration, GPA: 1 semester
University at Buffalo |Buffalo, NY | MS in Biotechnology, GPA: 3.75
Masters thesis: the effect of conjugated linoleic acid isomers on mast cells in vitro

June 2017
February 2010

EXPERIENCE
New York Blood Center | New York, NY | Quality Control Technologist II
01/10 Present
Perform quality control in the Hematology, Microbiology, Cell Culture and Molecular diagnostics laboratories, ensuring that
stem cells meet quality requirements
Train junior technologists on the proper operation of equipment and the accurate performance of procedures in
accordance to Standard Operating Procedures
Collaborated with team members to implement procedures in concordant with FDA regulations, resulting in FDA licensure
Implemented the procedure to test the HRDI technology for automating the counting of cell culture colonies to eliminate
the need for a technologist to perform physically tedious and time consuming tasks
Successfully set up, adapted and implemented Real Time quantitative Polymerase Chain Rreaction towards the detection of
Cytomegalovirus in donor provided Cord blood samples
Manage laboratory by
o Overseeing the follow up and filing of Microbiology reports and results
o Inventory control - Order and restock supplies using Lawson e-requisition software
o Equipment maintenance Manage equipment calibration and preventive maintenance
o Reagent compliance Compare reagents, record, and monitor expiration dates
o Remote monitoring - Maintain and monitor laboratory conditions using the ISENSIX temperature and pressure
monitoring system
University of Pittsburgh | Pittsburgh, PA | Pre-Doctoral Fellow
Managed all cell culture based research activity in the laboratory including inventory control

10/09 01/10

University at Buffalo | Buffalo, NY | Research and Teaching Assistant

01/09 05/09
Provided support on all activities involving laboratory maintenance, including inventory control and reagent purchase
Maintained laboratory setup during practical sessions and demonstrated techniques to students
Tutored students in biology and chemistry and graded test papers
LABORATORY SKILLS
TISSUE CULTURE TECHNIQUES
CFU Assay
Fluorescent Staining Microscopy
Transmission Electron Microscopy
Phase Contrast Microscopy
SEPARATION TECHNIQUES
HPLC operation
Chromatographic separation
Nucleic acid & Protein isolation

Flow Cytometry
Primary Cell Culture
Motility assays
Apoptosis assays
MTT assay
Cytotoxicity assays
Cell Counting
MOLECULAR TECHNIQUES
Electrophoresis
PCR and RT-PCR
SDS-PAGE
Plant tissue culture
Gene Cloning
Western Blotting

Adherent & Suspension cell sub-culture

Aseptic and Sterile technique
Media Preparation
Cryopreservation
CLINICAL LAB TECHNIQUES
Microbiology Quality Control
Hematology Quality Control
Sample processing and distribution

LICENSES AND CERTIFICATIONS

Medical Laboratory Scientist: October 2012, ASCP Board of Certification Examination (MLS)
New York State Clinical Laboratory Technologist License; License No: 016776.
PUBLICATIONS
Krishnan S, Russell J, Bodziak M, Koury S, and Masso-Welch P. "Direct Effects of Conjugated Linoleic Acid Isomers on P815
Mast Cells in Vitro." Immunological Investigations 41.4 (2012): 399-411.

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Class of 2017

Pamela Shaw

28-24 42nd Street, Apt B4 Astoria, NY 11103 (917) 414-0375 pammy.shaw@gmail.com

www.linkedin.com/in/mspamelamshaw
Education
Baruch College, Zicklin School of Business | New York, NY | MBA Candidate, Healthcare Administration
GPA: 1st Semester

06/17

Columbia University | New York, NY | BS in Evolutionary Biology, GPA: 3.03

05/08

Experience
Hospital for Special Surgery | New York, NY |
07/08 Present
Administrative Coordinator (05/12 Present)
Coordinate daily operating room assignments for physicians, CRNAs, fellows and residents. Organize the
departments clinical calendars, remedying periods of under/over staffing.
Organize the onboarding process for new employees.
Assist in the planning and coordination of the departments educational courses and events.
Compile and analyze patient satisfaction survey results; distribute results to physicians and staff.
Track employee time off requests and enter into payroll.
Process requests for expense reimbursement, verifying, investigating and calculating expenses before submission.
Submit purchase requisitions and maintain databases of expenditure for department accounts.
Manage the departments website updates and suggest improvements to maximize website effectiveness.
Plan and attend physician group practice and department staff meetings; prepare and post meeting summaries.
Assistant Research Coordinator (11/10 05/12)
Under the direction of principal investigators, created and developed research studies, including conducting
feasibility assessments and preparing staffing needs.
Facilitated the departments internal review of potential research studies.
Mentored and trained new staff; covered various responsibilities of the Research Manager when necessary.
Prepared research study budgets. Processed invoices; tracked purchase orders and check requests.
Served as liaison between clinicians, statisticians, and administrators involved in research.
Coordinated monthly research staff meetings. Organized the agenda and prepared minutes for distribution.
Tracked research assistant time off and approved overtime. Organized and submitted quarterly updates to
research administration.
Research Assistant (07/08 11/10)
Prepared IRB protocols for new studies.
Performed chart reviews and statistical analyses.
Assessed patient eligibility; recruited, consented, and followed up with patients.
Collected research data; created and managed study databases.
Prepared and edited manuscripts, abstracts, and book chapters for publication and presentation.
Presented co-authored research abstracts at anesthesia research conference.
Leadership & Professional Development
Publications available upon request.
Technology Skills
Computer: Microsoft Outlook, Word, Excel, PowerPoint, Adobe Photoshop and Premiere Elements (Video Editing), SPSS
(Statistics Software), REDCap (Research Electronic Data Capture), RedDot (Website Management)
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Class of 2017

Eugene Shnayder

355 Kings Hwy Apt 3D Brooklyn, NY 11223 917.280.4512 eugene.shnayder@yahoo.com

www.linkedin.com/in/eugeneshnayder

Education
Baruch College, Zicklin School of Business, New York, NY
Master of Business Administration in Healthcare Administration
Bachelor of Business Administration; Management GPA - 3.3

Expected 6/2017
5/2010

Professional Experience
Novo Nordisk, Inc. Brooklyn, NY Diabetes Care Specialist I
8/2012 Present
Deliver high impact sales presentations to differentiate the Novo Nordisk Diabetes portfolio by demonstrating in-depth and technical
product, disease state, and market place knowledge.
Notable Accomplishments:
2013 Area Circle of Excellence (COE) Winner (Top 10% in Nation)
2013 Winner of Inaugural Regional Rookie of the Year Award, selected out of 212 eligible employees
2013 Quarter 1B- Recognized by the Levemir Brand Team for BEATING Lantus weekly market share (only the second team
to do so in the Nation)
Lead Region during Quarter-1B with Victoza attainment of 115% and Levemir 105%
2013 Quarter- 1A - Composite Attainment of 110.4% - Ranked 11 out of 474 in nation
Highest Levemir Market Share in the Area at 35%
Nominated as Regional Interface Program Lead for South Brooklyn District; chosen to represent district as part of
committee used to organize and pull through region-wide programs 2013
Year over year market share growth of 35% for Levemir and 26% Volume Growth for Victoza
Developed and presented Clinical Study reviews to District/Region during 2012, 2013 Plan of Action (POA) Meetings.
Consistently recognized at POA meetings and awarded Regional BEE (Brooklyns Excellence Exemplified) Awards for
Levemir Growth
Ranked #4 in Region for new prescribers Run with the Bull Contest
Recognized by Regional Business Director (RBD) and head of sales training in the category of Master Product & Disease
State Knowledge for New Hire Phase 1 training - Voted #1 out of 30 by classmates and trainers in breakout room
Lead Area, Region and District with 11/calls per day, and leader in Call Plan Compliance, Reach and Frequency
Daiichi Sankyo Inc. South Brooklyn, NY Primary Care Pharmaceutical Sales Representative
7/2010 8/2012
Developed and maintained relationships with physicians, pharmacy directors, and other medical professionals in order to increase
volume market share for Daiichi Sankyo Inc.s (DSI) Hypertension Products. Created and developed sales strategies to reach hard to
see doctors and key decision makers. Effectively utilized Call Plan and company provided resources to continuously expand market
share and volume by aiding healthcare professionals in the continued education of our entire hypertension portfolio. Perform daily
administrative and analytical tasks to aid in the continued success of the territory. Analyze weekly (START Tool) and monthly reports
to uncover trends and opportunities within the territory to help grow overall business.
Notable Accomplishments:
2011 Gold Cup Winner, finishing ranked #3 in the entire nation (first year of possible eligibility)
Finished #1 Quarter to Date (QTD) earning $15,640 for the first quarter under the new Customer Engagement Model (CEM)
Ranked # 4 in Platinum Performance rankings earning $20,000 in additional bonus
First time Back to Back Winner of district wide King of the Quarter contests
Part of HUB that won first place in the Silver Script Performance Challenge earning 350 Arigatos each
Winner of Departin from Losartan contest
Recognized several times by DM and upper management in the Arigato Recognition program
Enterprise Rent-A-Car Queens, Manhattan, Brooklyn Business Management Intern
9/2006- 6/2010
Served as an integral team member of a management staff responsible for improvement and advancement of daily business
operations. Coordinated meeting with referral sources to maintain consistent business and professional relationships. Responsible
for recruiting, interviewing and training qualified applicants to staff location. Responsible for handling customer complaints and
customer service issues.
Notable Accomplishments:
Multiple times Top Seller as a Business Management Intern at Enterprise Rent-A-Car
Recognized at several award dinners and company functions.
Skills
Trained in Professional Selling and Negotiation Skills - Proficient in MS Office (Word, Excel, PowerPoint), MS Publisher, Photoshop

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