Professional Documents
Culture Documents
ON
REVIEW OF RECRUITMENT AND SELECTION
STRATEGIES OF UAS INTERNATIONAL
BY:
ARUNJIT SINGH
UAS International
(A Unit of United Accrual Services Pvt. Ltd.)
A REPORT
ON
REVIEW OF RECRUITMENT AND SELECTION
STRATEGIES OF UAS INTERNATIONAL
ACKNOWLEDGEMENT
At the outset of this report, I would like to thank all those who helped me directly
or indirectly and whose diligent efforts made this report possible. To start with, I
would like to thankA Unit of United Accrual Services Pvt. Ltd. and IBS
Gurgaon for providing me the chance to undertake this internship study and
allowing me to explore in all management area like marketing, finance and HR.
I would then like to thank Mr. IshanTaneja (Head of the organization) who gave
me a chance to be a part of their organization A Unit of United Accrual Services
Pvt. Ltd. and undergo my summer training.
I would like to thank most to Mr. RohitPratap Singh (Company Guide) whose
initiative and guidance enabled me to conceptualize and construct the project.
I am thankful to the entire team of A Unit of United Accrual Services Pvt.
Ltd.who provide their valuable suggestions and precious time in accomplishing
my project report.
SYNOPSIS
UAS International (A Unit of United Accrual Services Pvt. Ltd.) is a people
training and development company. From first day, I did online branding, studied
taxation, learnt how to made salary slip and calculated our own salary, learnt
variety of HR letters, learnt how to send business official mails by using
MICROSOFT OUTLOOK, how to attach signatures in the mails and also learnt
how to make a POWERPOINT presentations as professionals. I also advised to
write articles every day, I did many other things from the first day. At presently
they have given a task to prepare Business proposal for which I have to take a loan
from the bank on a good new business idea. If I exceed in any task then I have
taken champ certificates by the organization. These champ certificates will decide
at last of each month as to who will be given stipend and of what amount.
(65% performance = 4000rs)
(75% performance = 8000rs)
(85% performance = 12000rs).
At the initial level I was given the task of online branding in which we had to
increase the facebook likes on the official page of the company (UAS International
A unit of united Accrual services Pvt. Ltd.) Overnight I started to send the link of
the facebook page of the company to my facebook friends and invited them to just
like the page and send their mail Id as I had to make a record of how many people
liked the page. I did this work from evening 7pm till 10am. I was able to get 789
likes in total and a result I had won this activity.
Further in online branding I had to increase the reviews & accounts on the Just
Dial page of UAS International A unit of united Accrual services Pvt. Ltd. I had to
register all the phone numbers to which I was in contact with, as the numbers got
registered a verification code was sent to the number and I had to call on that
number and just ask them the six digit verification code to finish the last step of
registration. In this process of registration only 9 phone numbers were being
registered in a single go, after that I had to wait for three hours to again login. So I
went cafeteria, and used other systems to follow same activity, because I could not
wait for next three hours, I had to won. And at last I was able to register 306
numbers. Finally I won the task and day got the certificate.
Further I was given a task to write 13 different types of HR Letters in which I
wrote these letters in word format and converted them to pdf file. The letters were:
Offer letter
Joining letter
Appointment letter
Appraisal letter
Transfer letter
Promotion letter
Demotion letter
Letter of appreciation
Termination letter
SCN= so called notice
Increment letter
Experience letter
Relieving letter
ABSTRACT
The project report is about recruitment and selection process thats an important
part of any organization, which is considered as a necessary asset of a company. It
gives an organizational structure of the company. Its a methodology in which the
particular organization works and how a new candidate could be recruited in such a
way that he/she would be fitted for the right kind of career.
There are two types of factors that affect the recruitment of candidates for the
company
Internal factors
External factors
The objective of selection decision is to choose the individual who can most
successfully perform the job from the pool of qualified candidates. Selection
process or activities typically follow a standard patter, beginning with an initial
screening interview and concluding with final employment decision.
I was given the task of online branding in which I had to increase the facebook
likes on the official page of our company (UAS International A unit of united
Accrual services Pvt. Ltd.) overnight.
Further in online branding I had to increase the reviews & accounts on the Just
Dial page of UAS International A unit of united Accrual services Pvt. Ltd. I had to
register the entire phone numbers to which I was in contact.
EXECUTIVE SUMMARY
As a part of Post-Graduation Program in Management from PCTE Group Of
Institutes, I had to go through a fourty five days summer internship at A Unit of
United Accrual Services Pvt. Ltd.The project report is about recruitment and
selection process thats an important part of any organization, which is considered
There are two types of factors that affect the recruitment of candidates for the
company
Internal factors
External factors
The objective of selection decision is to choose the individual who can most
successfully perform the job from the pool of qualified candidates. Selection
process or activities typically follow a standard patter, beginning with an initial
screening interview and concluding with final employment decision.
INTRODUCTION
About the organization
We understand the multiple needs of business world and recognize that there is a
gap in what enterprises expect and what people perform. We can meet the needs
from a single source, with the facilities, resources and learning expertise to fully
achieve the desired goals. For the purpose, UAS International has come up with a
unique International Live Project to train and develop the knowledge and resource
based skills in the candidates to fill the void of the business environment. This is
not all; we also look forward to the successful placements of our Interns with the
top companies of national and international repute.
Vision
To be a progressive leader and the first choice of clients for providing dynamic
solutions- integrating people process and performance.
Mission
To establish high standards of professional etiquette and to effectively facilitate a
comprehensive & accomplished system of continuing professional development
for every possible profession through our exceptional training solutions.
Values
Integrity
Commitment
Passion
Speed
Seamlessness
Products
The Only Brand in India and abroad which is having the Call Center for
Students for the mentioned services.
For International and National Internship assistance.
For International and National Placement assistance.
Keeping in mind the most critical needs in today context, I have emerged as a
service partner providing clients a one stop solution offering a gamut of services
Training &development, International & National Internship, International &
National Placement & Student exchange program abroad. More are India's 1st
Organization to launch a customer care for the students for the mentioned services
Training &development, International & National Internship, International &
National Placement & Student exchange program abroad. Thus, mission is to
establish high standards of professional etiquette and to effectively facilitate a
comprehensive and accomplished system of continuing professional development
for every possible profession through our exceptional training solutions.
We understand the multiple needs of business world and recognize that there is a
gap in what enterprises expect and what people perform. We can meet the needs
from a single source, with the facilities, resources and learning expertise to fully
achieve the desired goals. For the purpose, UAS International has come up with a
unique International Internship Program, International Live Projects, Various
Training Programs on Personality Development/Career Management/How to get a
desirable Job etc. & 3 days Workshops on how to choose career options to train
and develop the knowledge and resource based skills in the candidates to fill the
void of the business environment. This is not all; we also look forward to the
successful placements of our Interns with the top companies of national and
international repute.
A dynamic oriented professional with more than 5 years of experience with the
ability to engage with clients keenly gauge and targeting their needs. Exposure in
handling client queries, providing them feasible solutions & building healthy
relationships, thereby achieving high customer satisfaction. Expertise in setting up
international and national level marketing networks and driving them to attain key
objectives.
An ability to build, develop and nurture brands and enable them to achieve
leadership positions in key markets. Deft in coordinating sales distribution by
establishing sales territories, quotas and goals and establishing training programs.
Adept in analyzing sales statistics gathered by staff for determining sales potential
and inventory requirements and monitoring the preferences of customers.
High energy, results-oriented leader recognized for proactive initiative and
enthusiastically meeting deadlines. Experience in all aspects of sales cycle and
management; lead generation, customer needs assessment, presentations,
negotiations, staff management ad training. Keen ability to inspire and motivate
employees via fruitful relationship building skills.Diligent and fair leadership that
secures profitability.
Trainings & Workshops
changed to create a smarter workforce and yield the best results. With increase in
competition, every company wants to optimize the utilization of its resources to
yield the maximum possible results. Training is required in every field be it Sales,
Marketing, Human Resource, Relationship building, Logistics, Production,
Engineering, etc. It is now a business effective tool and is linked with the business
outcome.
With increase in awareness of corporate training in Indian Industry, a gradual shift
from general to specific approach has been realized.
According to NASSCOM (National Association of Software and Services
Companies), the IT corporate training market is expected to reach Rs 600 crore
in 2010 from Rs 210 Crore in 2006.
In Indian market, 50% of the training companys revenue comes from the retail
training and rest from other segments.
On the other hand, in many organizations training is regarded as non-essential or a
need based activity. Some organizations start a training department in order to look
modern. In fact, some organizations are headed by unwanted employees rather than
employees of outstanding merit. While some organizations do not have a separate
budget to hire highly qualified trainers for training and development.
INDUSTRY PROFILE.
Corporate training, which had always been a constant focus area for all
insightful companies, has now become a powerful tool to improve business
performance. The role of Corporate Training in companies today is integral in
ensuring that your workforce is tuned into your organization's goals. On one hand
the knowledge economy, is booming training budgets are estimated to be low and
restricted to certain learning companies. Traditionally, Indian companies spend
anywhere between 0.5 and 2 per cent of their turnover on training their employees.
The software and BPO segment, which are essentially people-oriented businesses,
spend about 3-5 per cent of their revenues on upgrading employee skills. The other
sectors that are keen on spending for training programs for their employees are
retail, automobile, sales, service, financial services and banking, telecom and
manufacturing. In todays India, the market with an increase in recruitment makes
a big base of the training companies to offer their services for shaping these new
recruits into business individuals. The training industry is still in its nascent stage
with immense business and recruitment possibilities for the market to tap.
Several organizations within the training industry estimate the size of the
market by comparing internal research to economic data. TrainingIndustry.com
uses data from the U.S. Bureau of Economic Analysis along with data collected
from annual Top Training Company studies. Training industry.com's estimates of
the global spend compared to North American spend is below. Note that data
related to spend includes all dollars spent by companies for training activities,
including insourced and outsourced spend.
RECRUITMENT STRATEGY
"Strategy" - (MEANING)
Strategy, a word of military origin, refers to a plan of action designed to achieve a
particular goal. Similarly in Recruitment, specific plan of action is required to fulfil
the recruitment needs.
EXPLANATION IN DETAIL
For formulating an effective and successful recruitment strategy, one should cover
the following elements:-
2. Candidates to Target:
The recruitment process can be effective only if the organisation completely
understands the requirements of the type of candidates that are required and will be
beneficial for the organisation. This covers the following parameters as well:
3. Sources of Recruitment:
The strategy should define various sources (external and internal) of
recruitment. Which are the sources to be used and focused for the recruitment
purposes for various positions? Employee referral is one of the most effective
sources of recruitment.
4. Trained Recruiters:
The recruitment professionals conducting the interviews and the other
recruitment activities should be well-trained and experienced to conduct the
activities. They should also be aware of the major parameters and skills (e.g.:
behavioural, technical etc.) to focus while interviewing and selecting a
candidate.
Walk-in Interview
Telephonic Interview
Campus Visit
Skype calling
Walk-in Interview
In the walk-in Interview the intern or the employee who just want to work in our
organisation has to send his/her resume at our official mail- id which
isinfo@uasinternational.in
Through this mail we check the work profile and area of interest of the person who
has applied for the post and thus we have a talk with him on phone and fix a date
for him to visit our office and give a walk-in interview. During the interview he/she
is been asked about his personal as well as professional front and also his
expectation from the organisation.
Telephonic Interview
In this process of interview the Interns are majorly focused because many of the
interns are unable to visit the Office because we deal at PAN INDIA level and
students from different states and cities apply for internship in our esteemed
Organisation.
In this process the CRC mangers or Placement heads of Different colleges are
contacted and they send the list of students and their contact numbers who are
interested in our Company and then we take the telephonic interview of the
candidate.
Campus Visit
In this process we visit the colleges during the summer placement or final
placement of the colleges. During this visit we describe the students directly about
the organizations, its working area, its products and the type of employee or intern
we require, which means the qualities. After the brief description we conduct the
walk-in interview in the college itself so that students dont face any trouble and
easy for them to grasp the opportunity.
Skype Calling
In this process we take the Skype Id of the student who wish to join as an
employee or intern by the CRC manger of the colleges, and after this we slot a time
and fix that time to make a Skype video call so that the students are free that time
and are freely able to interact and converse without any hesitation and delay.
Key Learning
Classroom teaching helps the student by making conceptual base clear, but on the
job training is the practical way, which helps the students to get practical
knowledge of the concept. Normally the students are not aware of actual
requirement
\
LEARNINGS
At the initial level the task was of online branding in which we were asked to
increase the Facebook likes on the official page of our company (UAS
International A unit of united Accrual services Pvt. Ltd.) overnight. We started
to send the link of the Facebook page of our company to our Facebook friends
and invited them to just like the page and then we had to make a record of how
many people liked the page. I personally wasable to get 124 likes in total.
Further in online branding the task was to increase the reviews & accounts on the Just
Dial page of UAS International A unit of united Accrual services Pvt. Ltd. we have to
register all the phone numbers to which we were in contact with, as the numbers got
registered a verification code was sent to the number and we have to call on that
number and just ask them the six digit verification code to finish the last step of
registration. In this process of registration only 9 phone numbers were being
registered in a single go, after that we have to wait for three hours to again login. I
personally was able to register 40 numbers.
Further the task given was to write 13 different types of HR Letters in word format
and converted them to pdf with password (password@123).
Made ppts on Bank of Baroda, India first life, India first Mediclaim plan, financial
sectors in India, Andhra bank, Legal & general bank.
.
Then all the interns were asked to do sales of Mahajeevan insurance bond of India
First Life insurance Company a unit of Bank of Baroda, Andhra bank and a Legal and
General bank that is a UK based company. I learnt the pitching and how to deal with
clients. I also came to know how to explore the real market and gain practical
knowledge.
CONCLUSION
This presents the summary of the study and survey done in relation to the
Recruitment and Selection in UAS International. The conclusion is drawn from the
study and survey of the company regarding the Recruitment and Selection Process
carried out there.
Most of the employees were satisfied but changes are required according to the
changing scenario as recruitment process has a great impact on the working of the
company as a fresh blood, new ideas enters in the company.
I have taken champ certificates by the organization. These champ certificates will
decide at last of each month as to who will be given stipend and of what amount.
(65% performance = 4000rs)
(75% performance = 8000rs)
(85% performance = 12000rs).
Task 2
At the initial level I was given the task of online branding in which we had to
increase the facebook likes on the official page of the company (UAS International
A unit of united Accrual services Pvt. Ltd.) Overnight I started to send the link of
the facebook page of the company to my facebook friends and invited them to just
like the page and send their mail Id as I had to make a record of how many people
liked the page. I did this work from evening 7pm till 10am. I was able to get 789
likes in total and a result I had won this activity.
Task 3
Further in online branding I had to increase the reviews & accounts on the Just
Dial page of UAS International A unit of united Accrual services Pvt. Ltd. I had to
register all the phone numbers to which I was in contact with, as the numbers got
registered a verification code was sent to the number and I had to call on that
number and just ask them the six digit verification code to finish the last step of
registration.
In this process of registration only 9 phone numbers were being registered in a
single go, after that I had to wait for three hours to again login. So I went cafeteria,
and used other systems to follow same activity, because I could not wait for next
three hours, I had to won. And at last I was able to register 306 numbers. Finally I
won the task and day got the certificate.
Task 4
Further I was given a task to write 13 different types of HR Letters in which I
wrote these letters in word format and converted them to pdf file. The letters were:-
Offer letter
Joining letter
Appointment letter
Appraisal letter
Transfer letter
Promotion letter
Demotion letter
Letter of appreciation
Termination letter
SCN= so called notice
Increment letter
Experience letter
Relieving letter
Task 5
Financial InstitutionsWe were taught about different financial institutions and given a task to
make a presentation on the same.
Task 6
Salary slipWe were taught to design salary slips and given sums to make the same.
Task 7
We were given a task to make presentation on Bank of Baroda, and we
had to present it in front of the Company M.D Mr. IshanTaneja.
Task 8
OutlookWe were given a task to setup outlook taking snap shots of each step and
design a sample email and sent to UAS official email id.
Task 9
Types of EmailWe were taught about Yes, No and Do mail and how to design them.
Task 10
Given a task to make presentation on
Bank of Baroda
Andhra bank
Legal & General
Task 11
Insurance sellingWe had to sell a corporate bond and the time limit was 1 week. We were
sent to our home-town for this task. The product was India First
MahaJeevan Crop Bond. As this is one of the most tuff product to sell,
the purpose of this task was to see individual marketing skills and their
unique ideas to sell the product. Also to give a taste of the real market
and client dealing experience.
problems.
Task 12
I took the telephonic interview in which I asked some questions to the students about the
area in which he wants to do his internship and some questions related to their personal
details.
After the Telephonic interview I had to sort out the list of the selected students and then
revert it back to the college and send the confirmation mail to the students who have been
selected.
THE END