GYANVRIKSH INTERACTIVE PVT LTD

III Foor, QZ Plaza, Opp Haveli Restaurant, Kothaguda, Kondapur

Hyderabad - 500 084,
9949014595 & 40-65532121

Salesforce Course Structure

# Overview

Traditional Application Development

Cloud Computing
Software As A Service (SAAS)
Evolution of Salesforce
Advantages and DisAdvantages of SAAS

# Architecture

Overview Of Salesforce CRM

Salesforce Architecture and Current Version
Different Editions of Salesforce and their Limitations
Salesforce Standard Objects to manage data.

#Object Baics

Understand and Create Objects

Understand and Create Various Fields (Basic, Relation, Special, Audit, Merge and Global
Understand and Create Relationships Between Objects
Understand and Organise Fields Using Pagelayouts
Understand and Create Data Integrity Checks (Validation Rules)
Understand and Modify Search Layouts
Understand and Modify and Create Various Button Links and Ac tions
Understand and Create RecordTypes And Its Associations

Reach us @ 994 901 4595 / 903 007 2525 / 903 007 2121
Empowering with Education & Expertise

GYANVRIKSH INTERACTIVE PVT LTD

III Foor, QZ Plaza, Opp Haveli Restaurant, Kothaguda, Kondapur
Hyderabad - 500 084,
9949014595 & 40-65532121

# Customization

Understand CRM Terminology

Difference Between Marketing Cloud, Sales Cloud and Service Cloud
Customize Generic Area Like Tabs Names and Labels, Activities, Homepage etc
Understand and Customize Marketing Cloud Objects and Its features
Understand and Customize Sales Cloud Objects and Its features
Understand and Customize Service Cloud Objects and Its features
Understand and Customize Chatter Features
Understand and Customize Communities
Understand and Create Reports and Dashboards
Understand Supporting Objects and Customizing Its Features
Understand Various Features Like Agent Console, Social Apps etc.

#Advanced Customization

Workflows and Approval Process (Email Alerts, Field Updates, Outbound Messages etc)
Flows

# Administration Basics

Manage Users
Understand and Manage User Profiles and Customize To Provide Access
Understand and Manage Permission Sets
Understand and Manage Roles
Understand and Manage Organization Details
Understand and Manage Public Groups
Understand and Manage Queues
Understand User History

# Advanced Administration

Understand and Manage Security Controls

Understand and Manage Communication Templates
Understand and Manage Translations Workbench
Understand and Manage Data Management
Understand and Manage Mobile Administration
Understand and Manage Desktop Administration
Understand and Manage Email Administration
Understand and Manage Google Apps
Understand and Manage Domain Management
Understand and Manage Territories

Reach us @ 994 901 4595 / 903 007 2525 / 903 007 2121
Empowering with Education & Expertise

GYANVRIKSH INTERACTIVE PVT LTD

III Foor, QZ Plaza, Opp Haveli Restaurant, Kothaguda, Kondapur
Hyderabad - 500 084,
9949014595 & 40-65532121

#Development Basics

Understand Apex as Backend Language

Basic Data Types and Its Methods
Sobject Datatypes and Declarations
Collection Variables and Their Methods and Limits
Different Controllers
Debugging Apex
Uderstanding Visualforce as UI
Basic Components Used in UI and Their Attributes
Designing UI using basic Components
Apex Triggers

#Advanced Development

Batch Apex
Scheduled Apex
API (Standard and Custom (Webservices))
Email Services
Advanced Debugging
Advanced UI Components
Custom Components
Best Practices

#Deployment
Changesets and Force.com IDE

Reach us @ 994 901 4595 / 903 007 2525 / 903 007 2121
Empowering with Education & Expertise