FACULTY OF BUSINESS AND MANAGEMENT

DIPLOMA IN E-SECRETARYSHIP
STUDY ON THE EFFECTIVENESS OF TRAINING PROGRAM
-QUESTIONNAIRE-

SECTION A: DEMOGRAPHIC INFORMATION

(Please tick at appropriate box)
Question 1: Gender
Male

Female

Question 2: Age
Below 20 years old

20 30 years old

31 40 years old

Above 40 years old

Question 3: For how long have you been working for this company?
Less than 1 year

1 4 years

5-10 years

More than 10 years

Question 4: For the last 3 months, how many training that you attend?
No training

1 3 training

4 - 6 training

More than 6 years

SECTION B: EMPLOYEES PERCEPTION TOWARD TRAINING CONDUCTED

IN ORGANIZATION
(Please tick at appropriate box)
Question 5: What do you understand by training?
Learning

Enhancement

Sharing Information

All of them

Question 6: Do you feel training program is compulsory for the employees?

Yes

No

Question 7: Do you like to attend the training program?

Yes

No

Question 8: Training is must for enhancing productivity and performance?

Completely agree

Partially agree

Disagree

Unsure

Question 9: Whether training conducted in this organization is relevant to the needs of

the organization?
Yes

No

Question 10: Are you satisfied with the effectiveness of training program?
Excellent

Very Good

Average

Poor

SECTION C: EFFECTIVENESS OF TRAINING PROGRAM IN ORGANIZATION

(Please circle your answer)

Question 11:

Does training help to improve employee employer

relationship?

Yes

No

Question 12:

Does training helps to increase the motivation level of

employees?

Yes

No

Question 13:

Does training enable employees more productive?

Yes

No

Question 14:

Whether the management uses new technologies for

training the employees?

Yes

No

Question 15:

Do the training practices help the employees in improving

their career?

Yes

No

Question 16:

Does training method focus on developing team work and

leadership skills?

Yes

No

Question 17:

Does training practices help the organization to reduce the

costs of human resources?

Yes

No

Question 18:

Does training and developmental activities help the

organization to maintain employee retention rate?

Yes

No

Question 19:

Are you actively involved in learning during training

process?

Yes

No

Question 20:

Do you accept and use new changes in the training and

developmental practices?

Yes

No

Question 21:

Does training course facilitate you in improving personal

competency?

Yes

No

Question 22:

Does the training function helps the employees to achieve

short and long term career goals?

Yes

No

Question 23: What should be the ideal time to evaluate training?

Immediate after training

After 15 days

After 1 month

Question 24: Do you think that the feedback can evaluate the effectiveness of training
program?
Yes

No

Question 25: Rate the quality of training that you received from the training session?
Very beneficial
Un-Importance

Not Beneficial