Beehive Resolucion Problema S

History
Oracle Support - 13 December 2010 12:38:36 GMT-05:00 [ODM Action Plan]

=== ODM Action Plan ===
Hello Isolda,
I need more information on your side besides that it is still failing to start.
Please do send me the following:
1. RDA of the server where beehive is installed.

2. The new logfiles
3. The output of the command: uname -a where you are starting beehive.
Regards
Erika
GSCHABAUER@AMERICATV.COM.PE - 13 December 2010 12:13:08 GMT-05:00 [Update from

Customer]
Hi Erika A,
I'd intalled both rpms This is the answer:
beehive:~ # rpm -qa | grep db1
db1-devel-1.85-101.2
db1-1.85-101.2
and retry, i have same error.
Regards,
Isolda
Hello Isolda,
Based on the output you have on the DB rpm's we are still missing the following packages:
db-32bit-9-200407011229.x86_64.rpm
db1-32bit-9-200407011229.x86_64.rpm
Please install them. Also, before starting beehive, make sure you are emulating 32 bits shell.
You will have to run the command: linux32 bash
Regards
Erika A.
Oracle Support - 13 December 2010 11:59:38 GMT-05:00 [ODM Research]

=== ODM Research ===
SuSE Linux Enterprise 10.0:
glibc-2.3.3-98.28.x86_64.rpm
glibc-32bit-9-200407011233.x86_64.rpm
glibc-devel-32bit-9-200407011229.x86_64.rpm
gcc-3.3.3-43.24.x86_64.rpm
gcc-3.2.3-20.x86_64.rpm
gcc-c++-3.3.3-43.24.x86_64.rpm
libgcc-3.2.3-20.i386.rpm (32-bit)
libstdc++-3.3.3-43.24.x86_64.rpm
libstdc++-devel-3.3.3-43.24.x86_64.rpm
libstdc++-devel-32bit-9-200407011229.x86_64.rpm
gnome-libs-1.4.1.7-671.1.x86_64.rpm
gnome-libs-devel-1.4.1.7-671.1.x86_64.rpm
gnome-libs-32bit-9-200407011229.x86_64.rpm
binutils-2.15.90.0.1.1-32.5.x86_64.rpm
binutils-32bit-9-200407011229.x86_64.rpm
compat-32bit-9-200407011229.x86_64.rpm
compat-sles8-1.3-93.3.x86_64.rpm
compat-2004.7.1-1.2.x86_64.rpm
pdksh-5.2.14-780.1.x86_64.rpm
make-3.80-184.1.x86_64.rpm
sysstat-5.0.1-35.1.x86_64.rpm
perl-32bit-9-200407011229.x86_64.rpm
libaio-devel-32bit-9-200407011229.x86_64.rpm
XFree86-devel-32bit-9-200407011229.x86_64.rpm
linux32-1.0-341.1.x86_64.rpm
db-32bit-9-200407011229.x86_64.rpm
db1-32bit-9-200407011229.x86_64.rpm
compat-32bit-9-200407011229.x86_64.rpm
db1-1.85-119.i586.rpm
compat-gdbm-1.8.0-7.i586.rpm

Customer]
it returns:
beehive:/usr/lib # ln -s /usr/lib/libdb.so.2 /usr/lib/libdb-1.85.so
beehive:/usr/lib # nm -D /usr/lib/libdb.so.2 | grep dbm_fetch
00000000000056d8 B _gdbm_fetch_val
0000000000001c20 T gdbm_fetch
beehive:/usr/lib #

Customer]
This is the answer:
beehive:~ # rpm -qa | grep db1
db1-devel-1.85-101.2
db1-1.85-101.2

Customer]
To install Oracle Beehive we are following the documentation for SUSE 64-bit and we are not
able to find some of the required rpm.
List:

gnome-libs-1.4.1.7-671.1.x86_64.rpm
compat-2004.7.1-1.2.x86_64.rpm
pdksh-5.2.14-780.1.x86_64.rpm

1.) Make sure that the DB1 and DB1-devel RPM packages are installed in the SUSE. These
packages are used by C, which is required.
Oracle Support - 10 December 2010 16:13:11 GMT-05:00 [ODM Data Collection]

Name
-------=== ODM Data Collection ===
=== O{MN HTTP Log ===
FileName
---------------HTTP_Server_1.log
FileComment
---------------------The following error is reported when the opmn tries to start the HTTP (apache):
-------10/12/09 16:32:53 Start process
-------/opt/oracle/oracle/product/2.0.1.2.0/beehive_1/Apache/Apache/bin/apachectl startssl: execing
httpd
Syntax error on line 233 of
/opt/oracle/oracle/product/2.0.1.2.0/beehive_1/Apache/Apache/conf/httpd.conf:
Cannot load
/opt/oracle/oracle/product/2.0.1.2.0/beehive_1/Apache/Apache/libexec/mod_auth_dbm.so into
server:
/opt/oracle/oracle/product/2.0.1.2.0/beehive_1/Apache/Apache/libexec/mod_auth_dbm.so:
undefined symbol: dbm_fetch
-------10/12/09 16:32:55 Start process

httpd
Cannot load
server:

Name
=== HTTP OPMN LOG ===
FileName
---------------beeStart.log.16636
FileComment
---------------------The log contains the install log for beehive. The following error is found:
Running OPMN Configuration Assistant...
/opt/oracle/oracle/product/2.0.1.2.0/beehive_1/opmn/bin/opmnctl start stopproc reload
startproc
Launching /opt/oracle/oracle/product/2.0.1.2.0/beehive_1/opmn/bin/opmnctl start
opmnctl: opmn is already running.
start status 0
Launching /opt/oracle/oracle/product/2.0.1.2.0/beehive_1/opmn/bin/opmnctl stopproc
opmnctl: stopping opmn managed processes...
stopproc status 0
Launching /opt/oracle/oracle/product/2.0.1.2.0/beehive_1/opmn/bin/opmnctl reload
opmnctl: reconfiguring opmn...
opmnctl: opmn reloaded successfully...
reload status 0
Launching /opt/oracle/oracle/product/2.0.1.2.0/beehive_1/opmn/bin/opmnctl startproc
opmnctl: starting opmn managed processes...
========================================================
========================
opmn id=beehive:6200
2 of 3 processes started.
ias-instance id=beehive.beehive.com
++++++++++++++++++++++++++++++++++++++++++++++++++++++++
++++++++++++++++++++++++
-------------------------------------------------------------------------------ias-component/process-type/process-set:
HTTP_Server/HTTP_Server/HTTP_Server/
Error
--> Process (index=1,uid=1144201474,pid=11672)
failed to start a managed process after the maximum retry limit
Log:
/opt/oracle/oracle/product/2.0.1.2.0/beehive_1/opmn/logs//HTTP_Server~1.log
start status 206
opmn not reloaded and restarted
ERROR: OPMN Configuration Assistant has failed! Exiting...

- After install all required RPMs, please:
1.) Make sure /usr/lib/libdb-1.85.so is there
2.) Then run the command below:
nm -D libdb.so.2 |grep dbm_fetch
3.) if that doesn't return something like:
0000000000001810 T dbm_fetch
0000000000002680 T gdbm_fetch
then, create a symlink libdb.so.2 -> libdb-1.85.so
1.) The following packages must be installed on Linux SUSE 10:
-
ksh-93r-12.9 (Korn shell)

sysstat-5.0.1-35.1 (System monitoring commands sar and iostat)
openmotif21-libs-2.1.30MLI4-143.2 (Open Motif run time libraries and executables)
libstdc++-4.1.0-28.4 (GNU Standard C++ Library)
make-3.80-202.1 (GNU make)
binutils-2.16.91.0.5-23.4 (GNU Binary Utility Development Utilities)
gcc-4.1.0-28.4 (GNU Compiler Collection)
gcc-c++-4.1.0-28.4 (C++ support for GCC)
libstdc++-devel-4.1.0-28.4 (GNU Standard C++ Library)
db1-1.85-101.2 (Berkeley DB database library)
2.) This is documented in the beehive Installation Guide for Linux:

http://download.oracle.com/docs/cd/E16671_01/bh.200/e16641/what_you_need_to_know.htm
Oracle Beehive Installation Guide Release 2 (2.0) for Linux x86 - Part Number E16641-03
1 What You Should Know Before Installing Oracle Beehive
Required Operating System Packages for Linux
SuSE Linux Enterprise 10.0
3.) Also, If the SUSE Linux is 64Bits, it's is mandatory to use 32-bit shell emulation. And the
required RPMs list is different from above. For RPM on Linux Suse 10.0 64-bit using 32-bit
shell emulation, please check the following:
http://download.oracle.com/docs/cd/E16671_01/bh.200/e16641/what_you_need_to_know.htm
Oracle Beehive Installation Guide Release 2 (2.0) for Linux x86 - Part Number E16641-03
1 What You Should Know Before Installing Oracle Beehive
Requirements for 64-Bit Systems
Install Required Packages
SuSE Linux Enterprise 10.0

Name
RPMs installed in the system based in the customer email (see below):
gnome-libs-1.4.1.7-671.1.x86_64.rpm
compat-2004.7.1-1.2.x86_64.rpm
pdksh-5.2.14-780.1.x86_64.rpm
- Email sent by customer in reply to oracle customer support contact:

rom: Isolda Maite Ruiz Cameo [iruiz@sinux.com.pe]
Sent: Friday, December 10, 2010 10:56 AM
To: Rogerio Passerini
Subject: RE: Beehive Install on SUSE Linux
Hello Rogerio,
1.- Was the required rpm installed?
* libstdc++-devel-32bit-9-200407011229.x86_64.rpm
* gnome-libs-1.4.1.7-671.1.x86_64.rpm
* gnome-libs-devel-1.4.1.7-671.1.x86_64.rpm
* gnome-libs-32bit-9-200407011229.x86_64.rpm
* compat-sles8-1.3-93.3.x86_64.rpm
* compat-2004.7.1-1.2.x86_64.rpm
* pdksh-5.2.14-780.1.x86_64.rpm
* XFree86-devel-32bit-9-200407011229.x86_64.rpm
* compat-gdbm-1.8.0-7.i586.rpm
2. how can I contact you, so we can look this issue via a web conferencing
I'm at Americatv telephone number is (+511)4194000 ext 2332
3.- confirm the correct SR number?
Sorry correct number is SR#3-2521540021
Regards,
Isolda Ruiz
De: Rogerio Passerini [mailto:rogerio.passerini@oracle.com]

Enviado el: vie 10/12/2010 10:25
Para: Isolda Maite Ruiz Cameo
CC: Nick Montoya
Asunto: Beehive Install on SUSE Linux
Hello Isolda,
Im Rogerio from beehive support. It was told to me that you are experiencing issues to install
Beehive
on Linux Suse. The last communication that I received from Nicolas, stated that some
required
packages (rpm) were missed.
Was the required rpm installed? Is this still a issue? If yes, please, let me know how can I
contact you,
so we can look this issue via a web conferencing.
I received the information that the SR#3-25211540021 was logged for this issue, but I cant
find it in our
system. Seems that there is some incorrect number. Please, could y! ou confirm the correct
SR number?
Thank you.
Rogerio Passerini
Oracle Customer Support - Beehive
Customer]
Hi Tracy,
This is the answer
1.- beehive:~ # ln -s /usr/lib/libgdbm.so.2.0.0 /usr/lib/libdb.so.2
ln: creating symbolic link `/usr/lib/libdb.so.2' to `/usr/lib/libgdbm.so.2.0.0': File exists
beehive:~ # ls -l /usr/lib/libdb.so.2
lrwxrwxrwx 1 root root 19 Dec 3 16:18 /usr/lib/libdb.so.2 -> /usr/lib/libgdbm.so
2.- beehive:~ # nm -D /usr/lib/libdb.so.3 | grep dbm_fetch
nm: '/usr/lib/libdb.so.3': No such file
Thanks,
Oracle Support - 10 December 2010 00:34:39 GMT-05:00 [ODM Issue Verification]
=== ODM Issue Verification ===
Issue verified via the following screenshot:1. File = pantallas_instalacion_error.docx.
ERROR: OPMN Configuration Assistant has failed! Exiting
--Please see /opt/oracle/oracle/product/2.0.1.2.0/beehive_1/beehive/logs/beeStart.log.16636
for more details--
Tool "Based Platform Support Configuration" returned Failed status
Oracle Support - 10 December 2010 00:33:43 GMT-05:00 [ODM Issue Clarification]

=== ODM Issue Clarification ===
On : 2.0.1.2.0 version, Installation related
When attempting to install Oracle Beehive 2.0 in Oracle RAC 11.1.0.7.2. (with one node)
OPMN Configuration Assistant fails, with the following error occurs.
ERROR
----------------------ERROR: OPMN Configuration Assistant has failed! Exiting
for more details-Tool "Based Platform Support Configuration" returned Failed status
STEPS
----------------------The issue can be reproduced at will with the following steps:
1. RunInstaller
BUSINESS IMPACT
----------------------The issue has the following business impact:
Due to this issue, cannot complete installation.

Hi Geraldo,
1. Reference: Additional Hints How to Install Oracle Beehive Release 1 (Doc ID 451962.1)
Unix Generic Installation Issues
* If on the same server in the past there was Application Server installed or a different
version of DBM was used,
ensure to have following link correctly Note 564174.1:
ln -s /usr/lib/libgdbm.so.2.0.0 /usr/lib/libdb.so.2
2. Reference: Cannot Load mod_auth_dbm.so Into Server Undefined Symbol: dbm_fetch (Doc
ID 430525.1)
Lets check that the file /usr/lib/libdb.so.3 contains the dbm_fetch symbol.
This can be verified by the following command:
$nm -D /usr/lib/libdb.so.3 | grep dbm_fetch
Thanks, Tracey
Oracle Support - 10 December 2010 00:18:00 GMT-05:00 [ODM Research]
=== ODM Research ===

Search: Cannot load mod_auth_dbm.so into server undefined symbol: dbm_fetch
Additional Hints How to Install Oracle Beehive Release 1 (Doc ID 451962.1)
Cannot Load mod_auth_dbm.so Into Server Undefined Symbol: dbm_fetch (Doc ID 430525.1)

Name
=== ODM Data Collection ===
Customer Statement
-------------------------BEE_CODE opmn id=beehive:6200 2 of 3 processes started.
Installation of Oracle Beehive 2.0 in Oracle RAC 11.1.0.7.2. (with one node)
Step: Configuration Assistants/Base Platform Support Configuration/
Running OPMN Configuration Assistant
Error: OPMN Configuration Assistant has failed! Exiting
Versions
--------Beehive Server:
Suse Linux 10 SP3 - 64 Bits
Oracle Beehive Server Release 2 (2.0.1.0.0) 32 Bits
Server Database:
RAC - 1 node 4 + Patch 11.1.0.7.2 Database (as documented) - 64 Bits
Error
-----ERROR: OPMN Configuration Assistant has failed! Exiting
Files Uploaded
-------------1. File = pantallas_instalacion_error.docx.
2. File = beeStart.log.16636.
===============================================
Logfile beeStart.log.16636 created at Thu Dec 9 16:06:36 2010
=================================================
Preparing OWSM install.properties...
Running Application Server Configuration Assistant...
SUCCESS: Application Server Configuration Assistant completed successfully!

Running Web Services Manager Configuration Assistant...
opmnctl: starting opmn and all managed processes...
========================================================
========================
++++++++++++++++++++++++++++++++++++++++++++++++++++++++
++++++++++++++++++++++++
Error
Log:
Launching /opt/oracle/oracle/product/2.0.1.2.0/beehive_1/opmn/bin/opmnctl startproc

opmnctl: starting opmn managed processes...
========================================================
========================
++++++++++++++++++++++++++++++++++++++++++++++++++++++++
++++++++++++++++++++++++
Error
Log:
start status 206
opmn not reloaded and restarted
ERROR: OPMN Configuration Assistant has failed! Exiting...
for more details--
3. File = HTTP_Server_1.log.
--------
10/12/09 16:32:55 Start process

httpd
Cannot load
server:
4. File = httpd.conf.
FileName
----------------
FileComment
----------------------
GSCHABAUER@AMERICATV.COM.PE - 09 December 2010 17:58:35 GMT-05:00 [Customer

Problem Description]
Problem Description: Installation of Oracle Beehive 2.0 in Oracle RAC 11.1.0.7.2. (with one
node)
Step: Configuration Assistants/Base Platform Support Configuration/
Running OPMN Configuration Assistant
Error: OPMN Configuration Assistant has failed! Exiting
GSCHABAUER@AMERICATV.COM.PE - 09 December 2010 17:58:35 GMT-05:00 [Customer
Problem Description]
1) ### RDA file uploaded? ###
No.
2) ### Topology of installation ###
Beehive Server:
Oracle Beehive Server Release 2 (2.0.1.0.0) 32 Bits
Server Database:
RAC - 1 node 4 + Patch 11.1.0.7.2 Database (as documented) - 64 Bits
3) ### Detailed Problem Statement ###
4) ### Steps to Reproduce Problem ###
Install Oracle Beehive, Configuration Assistants
5) ### Instance Name(s) and Type of System(s) Where Error Occurs ###
SID:beehivdb
type:test
6) ### Recent Changes to this Environment ###
none
7) ### Workarounds Used ###
test beehive product
8) ### How is this Issue Impacting Your Business ###
is stopping test with other product like google email

Beehive Resolucion Problema S

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History

Oracle Support - 13 December 2010 12:38:36 GMT-05:00 [ODM Action Plan]

1. RDA of the server where beehive is installed.

GSCHABAUER@AMERICATV.COM.PE - 13 December 2010 12:13:08 GMT-05:00 [Update from

Oracle Support - 13 December 2010 11:59:38 GMT-05:00 [ODM Research]

GSCHABAUER@AMERICATV.COM.PE - 13 December 2010 11:09:58 GMT-05:00 [Update from

GSCHABAUER@AMERICATV.COM.PE - 13 December 2010 10:45:37 GMT-05:00 [Update from

GSCHABAUER@AMERICATV.COM.PE - 13 December 2010 10:12:05 GMT-05:00 [Update from

SuSE Linux Enterprise 10.0:

Oracle Support - 10 December 2010 16:15:28 GMT-05:00 [ODM Action Plan]

Oracle Support - 10 December 2010 16:13:11 GMT-05:00 [ODM Data Collection]

-------10/12/09 16:32:55 Start process

Oracle Support - 10 December 2010 16:11:52 GMT-05:00 [ODM Data Collection]

Oracle Support - 10 December 2010 13:50:21 GMT-05:00 [ODM Action Plan]

ksh-93r-12.9 (Korn shell)

2.) This is documented in the beehive Installation Guide for Linux:

Oracle Support - 10 December 2010 11:27:29 GMT-05:00 [ODM Data Collection]

- Email sent by customer in reply to oracle customer support contact:

De: Rogerio Passerini [mailto:rogerio.passerini@oracle.com]

Tool "Based Platform Support Configuration" returned Failed status

Oracle Support - 10 December 2010 00:33:43 GMT-05:00 [ODM Issue Clarification]

Oracle Support - 10 December 2010 00:19:22 GMT-05:00 [ODM Action Plan]

Oracle Support - 10 December 2010 00:18:00 GMT-05:00 [ODM Research]

=== ODM Research ===

Oracle Support - 10 December 2010 00:17:31 GMT-05:00 [ODM Data Collection]

SUCCESS: Application Server Configuration Assistant completed successfully!

Launching /opt/oracle/oracle/product/2.0.1.2.0/beehive_1/opmn/bin/opmnctl startproc

10/12/09 16:32:55 Start process

GSCHABAUER@AMERICATV.COM.PE - 09 December 2010 17:58:35 GMT-05:00 [Customer

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