Professional Documents
Culture Documents
ABSTRACT
The
JTouch
Mobile
extension
was
created
for
Joomla!
3
website
developers
and
administrators
to
quickly
and
easily
utilize
the
very
popular
jQuery
Mobile
framework
to
create
a
touch
friendly
and
responsive
template
for
mobile
devices.
This
extension
consists
of
to
parts,
the
plugin
and
the
mobile
template.
This
document
will
also
explain
how
to
configure
the
plugin
parameters
and
customize
the
mobile
template.
The
JTouch
Mobile
extension
is
an
open
source
project
and
was
developed
under
the
GPL
2
license.
Please
feel
free
to
use,
modify
or
redistribute.
The
Griddy
Designs
team
will
continue
to
work
hard
to
bring
you
quality
open
source
products.
Please
support
us
by
following
us
on
Facebook
and
Twitter.
To
receive
additional
benefits
and
advanced
support,
please
subscribe
to
our
Platinum
membership
program.
For
more
details
about
membership
benefits,
please
visit
http://www.griddydesigns.com/membership.html
Table
of
Contents
1
ABOUT
THIS
DOCUMENT
2 INTRODUCTION
3 REQUIREMENTS
4 INSTALLING
5
6
9
25
5.1
UPGRADING
5.2
UNINSTALLING
25
25
26
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
6.9
27
28
29
29
32
32
32
33
33
34
34
41
8 THINGS TO KNOW
42
42
43
9 OPEN SOURCE
43
10 PROFESSIONAL SERVICES
43
11 FAQS
44
This
document
describes
the
basic
steps
to
install
and
setup
the
JTouch
Mobile
extension
for
Joomla!
3.
It
also
provides
some
tips
on
how
to
use
some
of
its
key
features.
2 Introduction
The
JTouch
Mobile
extension
was
developed
based
on
the
jQuery
Mobile
framework.
It
was
designed
to
provide
an
easy
way
to
mobilize
Joomla!
3
using
the
many
great
features
of
jQuery
Mobile
by
simply
using
the
familiar
Joomla!
UI
(User
Interface).
The
plugin
and
mobile
template
provided
with
the
extension
has
been
optimized
and
created
for
Joomla!.
Griddy
Designs
also
provides
several
other
mobile
templates
for
popular
Joomla!
exstensions
like
Kunena
3.x,
VirtueMart
2.x,
and
jComments
3.x.
Key
features:
Provides
a
jQuery
Mobile
based
plugin
and
mobile
template
for
Joomla!
3
Utilizes
HTML5
+
CSS3
Auto-detects
mobile
devices
to
display
mobile
optimized
template
Built
based
on
the
jQuery
Mobile
framework
Open
source
For
more
information
or
support,
please
visit
our
official
website
at
http://www.griddydesigns.com.
Follow
us
on
Twitter
at
https://www.twitter.com/jtouchmobile.
For
professional
services
and
business
development,
please
contact
us
at
proservices@griddydesigns.com.
3 Requirements
The
following
requirements
must
be
met
to
install
the
JTouch
plugin
and
mobile
template.
Website
running
Joomla!
3.3.x
If
you
are
using
Kunena,
it
must
be
version
3.0.3
or
above.
The
Kunena
mobile
template
is
available
to
Gold
and
Platinum
Members
Only.
Note:
The
following
versions
were
used
when
this
document
was
written.
Joomla
3.3.0
JTouch
Mobile
3.2.0-beta.2
jQuery
Mobile
1.4.2
4 Installing
Figure
1
The
following
message
will
be
displayed
upon
successful
installation.
Please
pay
close
attention
to
the
next
steps
section
of
the
message.
There
are
2
quick
links
to
enable
the
JTouch
plugin
and
configure
the
mobile
template
(see
figure
2).
Figure
2
Mobile
Domain:
Specify
a
FQDN
(Fully
Qualified
Domain
Domain)
for
your
mobile
site.
Please
remember
to
create
a
DNS
record
for
this
FQDN
(eg.
m.griddydesigns.com).
Force
Mobile
Domain:
Set
Yes
to
force
users
from
mobile
devices
to
use
the
mobile
domain.
Note:
If
you
have
another
template
for
your
mobile
site
other
than
the
JTouch3
template,
you
can
select
it
from
the
Switch
to
Template
dropdown
box.
If
you
want
to
make
the
desktop
template
home
page
to
be
your
mobile
site
home
page,
select
As
desktop
for
Mobile
Home
Page
option.
[Mobile
Output
Tab]
Remove
scripts:
You
can
enter
the
script
filename
or
relative
path
of
the
script
(javascript
of
css)
that
you
want
to
remove
from
the
<head>
tag.
Below
is
an
example
of
2
scripts
that
are
loaded
from
the
head.
<link rel="stylesheet"
href="modules/mod_jtm_accordion_menu/assets/jtmastyle.css" type="text/css" />
<script src="/jtouch3/media/system/js/mootools-core.js"
type="text/javascript"></script>
To
remove
these
two
scripts,
we
just
need
to
enter
two
lines:
jtma-style.css
mootools-core.js
Or
you
can
enter
the
relative
path:
assets/jtma-style.css
js/mootools-core.js
Those
scripts
then
will
be
removed
from
the
head
tag
on
the
JTouch
mobile
template.
Add
CSS
Files:
Enter
the
full
path
to
the
CSS
file
or
files
that
you
want
to
add
to
the
<head>
tag.
Please
enter
1
path
per
line.
8
Example:
templates/protostar/css/protostar-template.css
templates/protostar/css/mystyle.css
Add
JS
Files:
Enter
the
full
path
to
the
JavaScript
file
or
files
that
you
want
to
add
to
the
<head>
tag.
Please
enter
1
path
per
line.
Desktop
Components:
Enter
the
components
that
are
not
displaying
correctly
on
the
mobile
template.
This
is
will
output
the
desktop
code
on
the
mobile
template
instead
of
the
JTouch
code.
Please
enter
1
component
per
line.
Example:
com_kunena
com_k2
Display
Redirect
Message:
Select
Yes
to
display
a
message
when
there
is
no
mobile
version
available.
Redirect
Message:
Enter
redirect
message.
[Look
and
Feel
Tab]
Link
Color:
Set
the
link
color
here.
These
settings
will
take
precedence
over
all
other
CSS
settings.
Link
Hover
Color:
Set
the
hover
state
color
here.
These
settings
will
take
precedence
over
all
other
CSS
settings
Google
Font
for
Heading:
Enter
the
Google
font
family
to
use
for
headings:
h1,
h2,
h3,
h4.
Please
visit
http://www.google.com/fonts
to
see
available
fonts.
You
can
obtain
the
font
family
from
the
code
provided
by
this
site.
1. Go
to
http://www.google.com/fonts
2. Choose
the
font
you
want
to
use.
10
3. Click
on
the
Quick
Use
icon
.
4. Go
to
section
3
and
you
will
see
the
code
that
will
have
the
font
family
name
proceeding
family
(eg.
family=Kite+One).
Kite+One
is
the
font
family
in
this
example.
5. Enter the name Kite+One in the Google Font for Heading field.
Google
Font
for
Body:
Enter
the
Google
font
family
to
use
for
the
body
section.
Follow
the
same
instructions
provided
for
the
Google
Font
for
Heading
field.
Page
Theme:
Select
a
built-in
theme
for
the
mobile
website.
There
are
2
pre-defined
color
swatches
named:
A
(White)
&
B
(Black).
Notes:
See
how
you
can
create
more
swatches
by
visiting
http://jquerymobile.com/demos/1.1.0/docs/api/themes.html.
Page
Transition:
Select
the
transition
effect:
Fade,
Pop,
Flip
Turn,
Flow,
Slide
Fade,
Slide,
Slide
Up
or
None.
Example
of
a
page
transition
is
when
the
Menu
or
Back
button
is
pressed.
Notes:
Some
devices
do
not
support
fixed
header,
flip
or
turn
effects.
11
Main
Banner
URL:
This
is
the
URL
to
the
image
used
by
the
top
banner.
The
URL
can
be
a
relative
or
absolute
(i.e.
images/mybanner.png
or
http://www.yourdomain.com/images/mybanner.png).
You
may
upload
your
custom
banner
image
anywhere
just
as
long
you
have
the
proper
URL
to
the
file.
Notes:
Recommended
size
for
the
header
image
that
fits
well
for
most
mobile
devices
is
300
x
70
pixels.
Display
Header:
Show
or
hide
the
top
banner
of
the
mobile
website.
This
banner
is
loaded
to
the
jtouch-banner
position.
Header
Theme:
Select
the
color
set
for
the
main
header
bar.
Fixed
Header:
Select
Yes
to
always
display
or
stick
the
header
bar
on
top
of
the
screen
while
scrolling
through
the
page.
12
Header
Button:
Select
the
layout
of
your
header
buttons:
Text
and
Image,
Only
Text,
or
Only
Image.
Show
Back
Button:
Show
or
hide
a
Back
button
on
the
header
bar.
You
can
select
to
display
the
button
with
text
and
image,
just
text,
or
turn
it
off.
Footer
Theme:
Select
the
theme
for
footer
bar.
Fixed
Footer:
Select
Yes
to
always
display
or
stick
the
footer
bar
at
the
bottom
of
the
screen
while
scrolling
through
page.
[Look
and
Feel
Tab
Contd]
Panel
Type:
Select
the
panel
type.
Overlay
13
14
Reveal
Push
Note:
See
it
in
action
at
http://demos.jquerymobile.com/1.4.2/panel
Swipe
to
Open
Panel:
Select
Yes
to
enable
swipe
feature
to
display
panel.
Switch
to
Desktop
Button:
No
Display,
On
Top
of
the
Menu
Page,
or
At
Bottom
of
the
Menu
Page.
The
button
can
be
hidden,
displayed
on
the
top
or
displayed
at
the
bottom
of
the
menu
page.
This
button
allows
site
visitor
to
toggle
between
desktop
and
mobile
versions
of
website.
15
Desktop
Page:
If
you
have
enabled
the
desktop/mobile
template
switching,
the
desktop
page
can
be
configured
to
stay
on
the
current
page
of
the
site
or
it
can
be
redirected
to
another
page
from
the
dropdown
list.
From
the
previous
2
pictures
above,
the
Switch
to
Desktop
button
is
set
to
display
at
the
top
of
the
Menu
screen.
If
the
site
visitor
clicks
on
this
button,
he
or
she
will
be
redirected
to
the
Forum
page.
The
mobile
site
can
be
previewed
interactively
at
any
time
by
clicking
on
the
Preview
Mobile
Version
button.
16
Important!
JTouch3
can
remember
your
last
viewing
mode
(i.e.
desktop
or
mobile).
If
a
preview
of
the
mobile
site
is
done
on
a
desktop
browser,
the
mobile
version
will
be
displayed
the
next
time
the
page
is
access
by
that
browser,
instead
of
the
desktop
version.
To
make
JTouch3
to
switch
back
to
the
desktop
view,
remember
to
click
on
the
TOP
bar
of
the
preview
to
close
the
preview
mode.
Clearing
cookies
on
the
web
browser
will
also
revert
back
to
desktop
view
for
your
desktop
browser.
17
Add
to
Home
Screen:
Select
Yes
to
display
a
dialog
box
that
will
ask
the
site
visitor
to
add
a
website
icon
to
the
iOS
home
screen.
This
dialog
is
displayed
the
first
time
the
visitor
visits
your
website
or
if
the
website
icon
has
not
been
added
to
the
home
screen.
Figure
17
You
can
change
the
default
JTouch
Mobile
logo
by
replacing
it
in
the
icons
folder
located
in
the
mobile
template
directory.
Icons
Folder:
This
folder
is
located
in
the
templates/JTouch3
directory.
It
contains
the
icon
files
that
are
used
to
display
the
favicon
and
web
app
icon
for
iOS
devices.
To
customize
the
icons,
simply
create
new
ones
with
the
same
attributes
(i.e.
image
size
and
file
type)
as
the
ones
located
in
the
folder
and
then
upload
and
replace
the
files.
18
If
you
decide
to
create
a
different
folder
to
store
your
customize
icons
be
sure
to
update
the
Icons
Folder
field
in
the
Icons
&
iOS
Devices
tab.
Below
is
an
example
configuration
where
the
icons
are
located
in
a
folder
named
myicons.
Icon
on
Header
Bar:
You
can
change
the
icon
on
the
header
bar
by
entering
the
icon
names.
Please
visit
http://api.jquerymobile.com/icons
for
more
icon
options.
Default
Icons:
19
Compress:
Select
No
for
this
option
to
use
un-compressed
JavaScript
and
CSS
files
and
gather
diagnostics
information.
This
is
very
useful
for
developers
to
troubleshoot
issues
and
should
only
be
turned
on
for
that
purpose.
Outputting
debug
information
may
cause
performance
issues
in
loading
time
and
should
be
turned
off
when
troubleshooting
is
completed.
Important!
Since
version
2.5.20,
a
caching
feature
was
added
to
the
JTouch
Mobile
template.
All
main
CSS
and
JavaScript
files
will
be
merged
as
compressed
and
then
saved
to
Joomla!s
JTouch3
cache
folder
([ROOT]/cache/jtouch3).
To
clear
the
JTouch
mobile
template
cache,
go
to
the
JTouch3
template
and
under
the
Advanced
Parameters,
click
the
Clear
Cache
button.
You
may
also
go
to
Site
>
Maintenance
to
clear
this
cache.
20
Note:
Try
deleting
the
JTouch3
cache
when
template
style
changes
are
not
updating.
Use
Built-in
jQuery:
Select
Yes
to
use
the
jQuery
library
provided
with
the
JTouch
Mobile
template.
Select
No
if
you
have
your
own
jQuery
library
already
installed.
If
you
decide
to
use
the
jQuery
that
is
already
installed,
please
make
sure
that
the
jQuery
version
is
1.10.1
or
higher.
Load
Font
Awesome:
Select
Yes
to
include
CSS
file
that
includes
the
Font
Awesome
icon
library.
This
will
allow
you
to
insert
Font
Awesome
icons
in
Joomla!
articles.
For
more
information,
you
can
visit
the
developer
page
at
http://fortawesome.github.io/Font-Awesome/icons.
Font
Awesome
is
also
included
in
the
Bootstrap
library.
If
Bootstrap
is
already
loaded
on
your
mobile
website,
you
can
set
this
to
"No".
jQuery
Mobile
CSS:
Select
which
type
of
CSS
you
would
like
to
use
for
your
mobile
website,
full
version
(FULL)
or
structure
only
(STRUCTURE
ONLY).
Important!
Only
use
Structure
Only
CSS
when
you
have
a
fully
customized
theme.
Please
read
the
section
Customize
Theme
for
more
info.
Show
Powered
By:
Select
Yes
to
display
a
link
to
GriddyDesigns.com.
Please
support
us
by
setting
this
to
Yes.
This
will
help
us
continue
our
development
and
maintenance
for
our
open
source
mobile
solutions
for
Joomla!.
[Advanced
Parameters
Tab
Contd]
21
Module
Mapping:
You
can
map
existing
positions
that
are
used
in
other
templates
to
positions
located
in
the
mobile
template
by
entering
the
existing
position
names
next
to
the
corresponding
positions
on
the
mobile
template.
For
example:
if
you
want
to
display
modules
that
are
located
on
the
'left'
position
of
your
desktop
template
to
the
'jtouch-
user1'
position
on
the
JTouch
Mobile
template
(JTouch3),
type
in
'left'
in
the
field
next
to
'jtouch-user1'.
Please
see
figure
60
to
view
the
available
positions
provided
with
the
JTouch
Mobile
template.
22
Top:
Bottom:
Main:
23
Use
ReCaptcha:
Select
Yes
to
enable
ReCaptcha.
ReCaptcha
Public
Key:
If
you
are
using
ReCaptcha
on
the
login/registration
forms,
please
re-enter
the
same
public
key
from
Google
ReCaptcha.
Use
Google
Analytics:
Selecte
Yes
to
enable
Google
Analytics.
You
can
add
your
Google
Analytics
code
(account
and
domain)
to
enable
tracking
by
your
Google
Analytics
service.
Enable
Google
AdSense:
Use
this
option
to
enable
Google
AdSense
display
on
all
pages
of
your
website.
You
can
select
Top,
Bottom
or
both.
24
Note:
This
option
only
applies
to
the
JTouch
Mobile
template
and
does
not
affect
the
desktop
template.
Script
Type:
Select
your
preferred
type
of
Google
AdSense
script,
PHP
code
or
Native
(JavaScript)
code.
Both
types
have
the
same
function
of
displaying
the
Google
AdSense
on
all
of
your
mobile
pages.
This
option
provides
the
flexibility
of
choosing
what
works
best
in
different
environments.
Script
Type:
Enter
your
Google
AdSense
slot
name.
Banner
Width:
Enter
your
Google
AdSense
banner
width
in
pixels.
Default
is
320.
Banner
Height:
Enter
your
Google
AdSense
banner
height
in
pixels.
Default
is
50.
5.2 Uninstalling
1.
2.
3.
4.
5.
25
Modules
can
easily
be
displayed
on
the
JTouch
Mobile
template.
The
mobile
template
follows
the
same
guidelines
as
any
other
Joomla!
template.
There
are
currently
8
positions
that
are
available
to
use
that
should
cover
most
requirements.
Note:
The
default
JTouch
Mobile
template
positions
will
have
the
prefix
jtouch-.
This
allows
you
to
easily
identify
positions
related
to
the
JTouch
Mobile
template.
Not
all
modules
designed
for
the
desktop
template
will
work
with
the
JTouch
Mobile
template.
It
is
important
to
test
all
modules
that
are
being
placed
in
JTouch
Mobile
template
positions.
You
may
choose
to
use
the
default
JTouch
position
names
are
you
can
map
existing
desktop
template
positions
to
the
mobile
template.
To
edit
or
re-map
the
JTouch
Mobile
template
positions,
go
to
the
JTouch3
templates
Advanced
Parameters,
Module
Mapping
section.
You
may
also
refer
to
section
4.3
Module
Mapping
for
more
information.
Note:
There
are
2
new
positions,
jtouch-left-panel
and
jtouch-right-panel.
This
features
gives
you
2
panels
than
can
be
used
for
your
mobile
template.
26
See
figure
below
for
positions
information.
The
filename
for
this
diagram
is
JTouch3.template.positions.jpg
and
it
is
included
in
the
JTouch
Mobile
extension
download
package.
The
2
new
jtouch
left
and
right
panels
are
not
shown
in
this
figure
but
is
available
to
use.
The
panels
can
slide
in
from
the
left
or
right
and
can
contain
Joomla
modules
like
menus,
login
form,
etc.
Top:
Bottom:
Main:
27
To
create
a
custom
menu
for
mobile
devices,
perform
the
following
tasks.
1. Go
to
Menus
>
Menu
Manager
>
Add
New
Menu.
2. Enter
a
Title,
Menu
Type
and
Description
(optional
but
recommended).
3. Create
desired
menu
items
for
that
newly
created
menu.
4. Go
to
Extensions
>
Module
Manager.
5. Create
a
new
menu
module
(do
this
by
selecting
Menu
for
module
type).
6. Enter
in
a
title
and
select
jtouch-menu
position.
7. Under
the
Basic
Options,
select
the
newly
created
menu
from
step
1.
28
Note:
If
your
new
menu
does
not
display
on
the
mobile
device,
it
is
probably
because
your
previous
mobile
menu
module
is
still
published
in
the
jtouch-menu
position.
Please
remember
to
un-publish
the
previous
mobile
menu
module
in
the
module
manager.
These
parameters
are
located
under
the
Module
tab
of
the
module.
Set
Start
Level
to
1,
End
Level
to
All,
and
Show
Sub-menu
Items
to
Yes.
If
you
want
to
add
a
link
on
your
desktop
template
menu
to
switch
to
your
JTouch
Mobile
template,
simply
create
a
web
link
with
the
following
URL.
http://www.your-domain.com/index.php?jtpl=X
Where
X
is
the
ID
of
our
JTouch3
template
style.
You
can
find
the
ID
on
the
Template
Manager
list
on
the
far
right
column.
http://www.your-domain.com/index.php?jtpl=9
29
30
Advanced
Tab:
The
result
of
this
configuration
should
look
similar
to
the
following
image.
Notes:
Icons
will
appear
if
the
Link
Image
is
specified.
It
is
not
recommended
to
put
more
than
3
menu
items
on
the
navigation
bar
due
to
the
space
limitations
on
mobile
devices.
31
To
enable
a
horizontal
scrolling
for
pages
larger
than
the
horizontal
viewing
area,
use
the
following
HTML
snippet.
32
Figure
41
<ul>
<li><a href="acura.html">Acura</a></li>
<li><a href="audi.html">Audi</a></li>
<li><a href="bmw.html">BMW</a></li>
</ul>
Then
add
some
attributes
to
the
<ul>
tag.
<ul data-role="listview" data-theme="a">
33
Or
you
can
simply
create
a
button
with
the
data-role=button.
<a href="index.html" data-role="button">Link button</a>
JTouch
utilizes
the
jQuery
Mobile
framework
to
take
advantage
of
its
simplicity.
Figure 42
34
Figure 43
35
Figure
44
Figure
45
6. When
you
are
satisfied
with
the
theme,
click
on
the
Download
button.
36
Figure
46
7. Enter
jtouch.mobile.custom
for
the
Theme
Name
and
then
click
on
Download
Zip
to
download
the
theme.
Figure
47
9. Copy
the
file
jtouch.monbile.custom.min.css
to
the
/template/jtouch3/css
folder
of
your
Joomla!
installation
and
then
rename
the
file
to
jtouch.mobile.custom.css.
Figure
48
10. Go
to
the
JTouch3
template
settings
page
and
select
the
corresponding
theme
swatch
(A
is
the
theme
swatch
in
this
example)
for
both
the
page
theme
and
header
theme.
37
Figure
49
38
11. Under
the
Advanced
Parameters
tab,
make
sure
that
the
Compress
Resources
is
set
to
No.
Figure
50
12. Then
set
the
jQuery
Mobile
CSS
setting
to
Structure
Only.
This
will
help
minimize
CSS
duplication.
Figure
51
39
Figure
51
40
14. If
everything
looks
satisfactory,
remember
to
go
back
and
set
the
Debug
option
to
Off.
Also
click
the
Clear
Cache
button
to
flush
out
all
old
files.
Figure
52
1. Go
to
the
/templates/jtouch3/css/_mytheme.css.
41
3. Save the changes and go back to the mobile site and see the changes.
Before
After
8 Things
to
Know
8.1 Compatibility
Issues
JTouch
mobile
template
requires
jQuery/jQuery
Mobile
libraries
which
may
not
be
compatible
with
all
of
your
installed
extensions.
Common
issues
would
be
jQuery
conflicts
(i.e.
MooTools
and
jQuery).
JTouch
uses
the
latest
web
technologies,
HTML5
and
CSS3,
which
works
well
on
most
major
latest
released
browsers.
It
will
not
work
on
old
browsers
like
IE7,
Firefox
3.
It
may
have
issues
running
on
slow
CPU
devices.
Make
sure
that
the
browsers
support
JavaScript.
JTouch
mobile
template
is
optimized
for
current
releases
of
compatible
mobile
operating
systems.
The
following
is
a
list
of
Joomla!
extensions
officially
supported
by
JTouch
mobile
template.
1.
2.
3.
4.
5.
6.
42
Note:
There
have
been
some
positive
reports
that
the
JTouch3
template
works
well
with
sh404SEF
and
uddeIM
extensions.
9 Open Source
JTouch3
is
a
free
and
open
source
project,
released
under
the
GPL
2
license.
You
are
free
to
use
it,
customize
it,
and
redistribute
it
without
permission
from
the
author;
however,
we
ask
that
you
keep
the
license
and
authors
names
and
notes
in
the
JTouch3
source
code.
We
thank
you
for
your
support
and
we
will
continue
to
work
on
improving
and
making
this
the
best
mobile
solution
for
the
Joomla!
platform.
The
following
are
useful
resources
when
using
or
customizing
the
JTouch3
template.
Learn
more
about
jQuery
Mobile:
http://jquerymobile.com
Design
and
customize
the
JTouch3
theme:
http://jquerymobile.com/themeroller
For
basic
support,
please
feel
free
to
post
it
on
our
forum
at
http://www.griddydesigns.com/forum.
10 Professional Services
We
know
that
there
may
be
times
when
advanced
professional
services
is
needed
to
meet
some
of
the
more
complex
requirements.
Griddy
Designs
offers
professional
services
at
very
reasonable
rates.
We
welcome
developers
or
companies
at
any
level.
We
are
very
skilled
and
what
we
do
and
using
our
professional
services
also
supports
our
open
source
endeavors.
If
there
is
a
need
for
our
services,
please
feel
free
to
contact
us
at
proservices@griddydesigns.com.
43
Note:
Please
do
not
send
support
questions
to
the
above
email
address.
You
can
post
your
support
questions
or
search
for
answers
on
our
forum.
For
support
requirements
higher
than
our
basic
level,
please
consider
subscribing
to
our
membership
programs.
11 FAQs
Q:
Why
do
I
see
the
mobile
version
on
a
desktop
browser
instead
of
the
desktop
version?
A.
If
you
previewed
the
mobile
site
in
the
template
manager
and
did
not
click
on
the
top
bar
of
that
preview
window
to
close
it,
then
the
web
browser
for
that
computer
that
you
are
on
will
now
see
the
mobile
version
of
the
site.
To
get
the
desktop
version
back
on
that
computer,
simply
go
back
to
the
JTouch
Mobile
template
and
click
on
Preview
Mobile
Version
under
the
Look
and
Feel
section.
This
time,
be
sure
to
click
on
the
top
bar
of
the
preview
window
to
close
it.
This
will
restore
the
desktop
version
for
the
web
browser
on
that
computer.
Q:
Where
is
the
Switch
to
Desktop
button?
A:
The
Switch
to
Desktop
button
is
display
at
the
jtouch-menu
position.
This
means
that
the
JTouch
Mobile
template
requires
a
module
assigned
to
this
position
to
display
this
button.
If
you
are
adding
a
menu
to
call
this
module,
please
refer
to
the
Adding
a
Custom
Menu
section
of
this
document.
Q:
Why
is
loading
the
mobile
site
so
slow
when
browsing
for
the
first
time
or
every
time
I
make
a
change
to
the
JTouch
Mobile
template
settings?
A:
Starting
with
JTouch
Mobile
2.5.20,
a
cache
folder
was
created
and
used
as
a
buffer
for
CSS
and
JavaScript
files.
This
caching
folder
is
located
at
/cache/jtouch3.
It
will
take
a
little
longer
for
the
first
time
to
merge
files,
compress
the
content,
and
save
it
to
the
cache
folder.
This
is
also
true
when
a
change
in
the
JTouch
Mobile
template
settings
is
made
to
ensure
the
latest
settings
are
being
used.
Once
the
cache
is
in
place,
subsequent
visits
will
be
faster.
Q:
Why
do
I
not
see
the
theme
and
style
changes
on
my
mobile
device?
A:
Make
sure
your
/cache
folder
is
writable
(permission
775).
You
can
also
try
clearing
your
cache
under
the
Advanced
Parameters
tab
of
the
JTouch
Mobile
template.
44