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Senior QA Analyst

Professional Summary:

Over 8+ years of diversified experience as a Senior Quality Assurance Analyst in Web-based


Applications, Client-Server and Database Applications using Manual and Automated Testing Tools.
Extensive knowledge on all phases of Software Development Life Cycle (SDLC) and Software
Testing Life Cycle (STLC)
IT industry experience in Insurance, Healthcare, Banking, Media and Airlines with Business and
Functional knowledge of these industries
Experienced in software testing which involved development of test cases and test scripts
Strong analytical and testing skills, capacity for work and diagnostic ability, Gathering different
kind of projects requirement. Covered Agile, Waterfall and Iterative models of SDLC
Experience in functional, regression and integration testing of web-based and client-server
applications
Extensive experience in design and development of automation test Framework for Regression test
in HP Quick Test Pro (QTP) tool and executed the scripts in Regression phase.
Experience in test management activities performed in Quality Center and Rational Clear Quest.
Proficient in designing, reviewing and documenting system test plans, defining test procedures
Creating test cases on the basis of product release features, clients requirements and related
technical documents
Experience in working on V & V model (verification and validation model)
Extensively used Quality Center, JIRA, IBM Clear Quest for Bug tracking
Extensively executed SQL Queries on Oracle and SQL server tables in order to view successful
transactions of data and for validating data
Has Knowledge of Relational DBMS like Oracle and SQL Server
Extraction of data from database by queries for using as test data
Participating daily scrum stand-up, defect call and project status meetings
Good experience in Onshore Offshore Delivery Model
Proven ability to work efficiently in both independent and team work environments
Strong analytical skills with excellent communication and interpersonal skills, Accustomed to
work in a team environment with tight schedules and capable of Working efficiently under pressure,
and cross train sub-ordinates in Functional areas
Developed excellent professional skills working independently and as a team member in Manual
Testing using testing methodologies
Documenting project related information like test execution procedures, backup plans, new tester
training documents, maintaining test logs, release notes etc

EDUCATION QUALIFICATION:
Bachelors in Computer Science from JNTU, HYD
TECHNICAL SKILLS:

Operating
Systems:
Languages:
Testing Tools:
RDBMS:
IDE:
Internet
Technologies

Windows 95/98/2000/NT/XP, UNIX


SQL, PL/SQL, HTML
Quick Test Pro, Quality Centre and JIRA
ORACLE database 9i/10g, MS-SQL Server 2000, MS- Access
SQL developer, PLSQL developer, TOAD, IBM Remedy Tool 7.5,
Reflection, IBM Clear Quest Pro, SharePoint, MS Visio
VBScript, JavaScript, XML, Excel, HTML

WORK EXPERIENCE:
Client: Blue Cross Blue Shield of Minnesota, Eagan, MN
Project Name: Member Portal Rewrite Digital Platform
Role: SIT Test lead
Team Size: 8

August 2014 till date

Digital Platform Redesign delivers an upgraded digital experience that will enable the ability to expand the
consumer base to include members and non-members. Expanded digital capabilities will allow the
company to engage prospective and existing members in new cost effective programs through the digital
platform driving interest and ultimately purchase. The seamless experience will drive engagement
necessary to create behavior change for healthy outcomes.
Improved infrastructure will provide a reliable foundation experiencing minimal downtown and latency
issues. Upgraded infrastructure will support current portal software versions that will allow the company
to introduce state of the art applications and services.
Improved reliability and feature functionality will help reduce cost through paperless initiatives and
reduced call volume related to member questions. New revenue opportunities are supported through the
ability to support new features and functions
Roles and Responsibilities:

Preparing estimation documents and Created Test Plans which describes the features and functions
to be tested
Having strong understanding of SDLC processes and the QA life cycle and methodology.
In depth knowledge and experience on writing Test Plans, Test Cases, Test Scenarios, Traceability
Matrix, , Test Summary Reports and Test Data preparation
Experience in Integration testing, System testing, Functional testing, Database testing, Web testing,
Mobile testing, Web services testing, Browser Compatibility testing, Regression testing, Smoke
testing, User Acceptance Testing and End To End Testing.
Extensive Work Experience in Test Execution, Defect tracking and Test Reporting.
Worked closely with developers, network engineers and other stakeholders throughout the SDLC
Very good exposure to Handled client calls and onsite calls on daily basis and hosting team meetings
Prepared Weekly Status reports, monthly metrics to showcase the project status to clients
Good Exposure to Different SDLC models like Scrum / Agile, Waterfall and V-Model.
Participated in defect resolution process by conducting root cause analysis, proposing solutions, or
approaches to problem resolution
Participated in peer reviews with project team members to ensure validity
Extensively worked with of SQL queries and having good knowledge on SQL DB

Environment: IBM Clear Quest Pro, Mobile testing, Manual Testing, PL SQL Developer, JAVA
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Client: US Hospitals & Clinics, Malvern, PA.
Project Name: Healthcare RIM3 - SOARIAN CLINICAL AND FINANCIAL SUITE
Role: Senior QA Analyst
Team Size: 4

August 2013 July 2014

Soarian is designed for the entire enterprise. It is perfectly suited for the single entity or complex multientity provider, including hospitals, clinics, and physician practices. Soarian reduces the need for a
multitude of disparate applications by embedding the following capabilities into a single solution: Eligibility
and benefits management, Medical necessity processing, Extensive payer and business rules, Claims engine
and editing, Contract management and modelling, Denial avoidance and management , Enterprise
document management, Reporting and analytics, Billing exception reporting, Contract management,
integrated eligibility workflow
Roles and Responsibilities:

Preparing estimation documents and Created Test Plans which describes the features and functions
to be tested

Responsible of testing customer work flows, integration testing with different customer applications
and transformation of data from legacy systems to Soarian systems
Having strong understanding of SDLC processes and the QA life cycle and methodology.
In depth knowledge and experience on writing Test Plans, Test Cases, Test Scenarios, Traceability
Matrix, , Test Summary Reports and Test Data preparation
Experience in Integration testing, System testing, Functional testing, Database testing, Web testing,
UI testing, Compatibility testing, Regression testing, Smoke testing, User Acceptance Testing, End
To End Testing.
Extensive Work Experience in Test Execution, Defect tracking and Test Reporting.
Worked closely with developers, network engineers and other stakeholders throughout the SDLC
Very good exposure to Handled client calls and onsite calls on daily basis and hosting team meetings
Good knowledge in HIPAA, PHI, CMS guidelines, COBRA and other federal laws & regulations
Prepared SEPG Monthly status report, SQA weekly status reports and presentations
Good experience in product and services based projects in web based, client server applications,
Share point InfoPath forms and Mainframe applications
Good Exposure to Different SDLC models like Scrum / Agile, Waterfall and V-Model.
Extensive experience with QTP, Quality Centre, TFS, Oracle Test Manager
Experience in interacting with product management and development teams to develop a strong
understanding of the product and testing objectives and to define the acceptance criteria for
deliverables
Participated in defect resolution process by conducting root cause analysis, proposing solutions, or
approaches to problem resolution
Participated in peer reviews with project team members to ensure validity
Extensively worked with of SQL queries and having good knowledge on SQL DB

Environment: HP Quick Test Pro, QC, Remedy, Windows, Microsoft SQL Server 2008
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