Educating the big data generation

FORTUNE It would be tough to find a better illustration of the acute need for big-data skills today
than the situation KeyCorp KEY has been experiencing. Over the past year or so, big-data positions
there have been taking twice as long to fill as other professional roles have, said Amy Brady, the
companys chief information officer 100 to 120 days on average, rather than 55 to 60.
Those skills are incredibly hard to find, Brady said. We have examples in our risk analytics and
quantitative groups of roles that have been open for a long time.
Mike Durney, president and CEO of Dice Holdings, which publishes the information technology
careers site Dice.com, painted a similar picture.
There is a shortage, Durney said. I think its driven by a couple of things. One, so many companies
are looking to fill these needs at the same time. Everybody is trying to do something with their data.
The other piece is, you just dont have the build-up of supply, partly because the demand has
increased Data Management so rapidly.
There are an average of 1,894 big-data jobs posted on Dice on any given day, Dice spokeswoman
Rachel Ceccarelli said. Thats up 41 percent year on year; two years ago, only 438 such jobs were
listed.
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In 2012, the market research firm Gartner predicted that 4.4 million IT jobs would be created
globally to support big data by 2015, including 1.9 million IT jobs in the United States.
How those jobs would be filled, however, wasnt entirely clear. Until recently, big-data education
programs were few and far between. In the last few years, graduate, undergraduate, and
professional-education programs have begun popping up to address this gaping need. Now that
theyve begun to emerge, the demand is considerable.
There has been tremendous interest, said Erik Brynjolfsson, a professor at the Sloan
http://www.glassdoor.com/Interview/Maginfo-Interview-Questions-E683296.htm School of
Management at the Massachusetts Institute of Technology. Along with professor Sandy Pentland,
Brynjolfsson will be teaching an executive education course this summer entitled, Big Data: Making
Complex Things Simpler. Pentland said a recent MIT course on big data, offered through the online
education service edX, had super-fast sign-up 1,000 people per day.
We have more data than ever, Brynjolfsson said, but understanding how to apply it to solve business
problems needs creativity and also a special kind of person. Neither the pure geeks nor the pure
suits have what it takes, he said. We need people with a little bit of each.
Tech industry involvement
MITs big-data education programs have involved numerous partners in the technology industry,
including IBM IBM, which began its involvement in big data education about four years ago. IBM
revealed to Fortune that it plans to expand its academic partnership program by launching new
academic programs and new curricula with more than twenty business schools and universities, to

begin in the fall.

To date, IBM has invested more than $24 billion in R&D and acquisitions to build the companys
capabilities around big data and analytics, and it employs about 15,000 consultants and 400
mathematicians to focus exclusively on the area. Business analytics is now a nearly $16 billion
business for the company, IBM says which might be why it is interested in cultivating partnerships
with more than 1,000 institutions of Big Data Analytics higher education to drive curricula focused
on data-intensive careers.
Every profession in the enterprise is being transformed by the vast amounts of data that are now
available, Jim Spohrer, IBMs director of university programs, said. Big data is clearly impacting
every industry and profession. Spohrer added that IBM plans to put equal emphasis on the business
and technical aspects of the topic.
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Michael Goul, chair of the Information Systems department at the W. P. Carey School of Business at
Arizona State University, which last year launched a Master of Science in Business Analytics degree
and is now adding a Bachelor of Science in Data Analytics program as well, said the impetus for his
schools program came from its advisory board.
We came to the conclusion that students needed to understand the business angle, Goul said.
Describing the value of what youve discovered is just as key as discovering it.
ASU started its masters program small, with an initial cohort of five students last fall. Today, it has
matriculated 100 and is shooting for two groups of 50 next year. Meanwhile, the number of
applications to the masters program has jumped from 159 in 2013 to 298 applications as of early
May.
To support all that demand, the university has hired several new faculty over the past three years,
Goul said.
Case Western Reserve University, meanwhile, is offering a new undergraduate program in data
science and analytics that aims to provide a broad range of students with industry-specific skills to
capitalize on big data for competitive advantage.
Most programs so far have been in the graduate and professional-education area, said William Bud
Baeslack, a provost at Case Western. Were expecting large numbers of students.
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In addition to its undergraduate major program, Case Western will also offer a minor in applied data
science targeting students in management, finance, nursing, engineering and other fields. Were
designing this minor to represent the breadth of fields data science will practice in, said Don Feke,
the universitys vice provost for undergraduate education. By offering both a major and a minor in
data science, we can essentially data enable a wide range of students, including those studying
computer science, mathematics, communications and marketing. The opportunity is far-reaching.
Thats by design. Companies like KeyCorp believe that data science skills will be needed in myriad
ways in the future, Brady said. We need all levels of education undergraduate, graduate and
executive, she said. Even high schools can play a role.

While much of the focus so far has been on graduate programs, were excited about IBMs focus on
undergrad programs, she said. We dont need all Ph.Ds. Theres also a need for entry-level people that
you can grow in your own organization the undergraduate part is critical to the sustainability of this
model.
In fact, Id encourage all students in any field to have some kind of data-analytic coursework by the
time they graduate, Brady added.
Of course, industry players like IBM stand to benefit as well and not just on the hiring end, Dices
Durney said. There is opportunity for companies to get behind it and push it, and that helps give it
momentum, he said.
Spohrer said that IBM sees its educational outreach around big data as an enormous business
opportunity to help us grow and help our customers.
I like to say [that] the best way to predict the future is to inspire the next generation of students to
build it better, he said. Give them the opportunity to invent the next transformation.
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