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SYLLABUS

SAN JOSE STATE UNIVERSITY


LUCAS COLLEGE AND GRADUATE SCHOOL OF BUSINESS
BUS 280 Operations and Supply Chain Management
Fall Semester, 2015
Tuesday & Dec.4 (Friday), 1800-2200
Instructor: Wenbin Wei
Office: IS 103
Email: wenbin.wei@sjsu.edu
Phone: 408-924-3206
Classroom: BBC 021
Office Hours: Monday
1530-1730

THE INSTRUCTOR RESERVES THE RIGHT TO AMEND THIS SYLLABUS


AS APPROPRIATE WITH COURSE PROGRESSION

Catalog Description
Analysis of effective and efficient flow of materials, products, services, and information
within and across organizations. Includes: process flow analysis, capacity planning,
quality, lean supply chain, layout, aggregate planning, supply chain networks, inventory
management, sourcing, ERP, and logistics planning.
Prerequisite
Graduate standing and restricted to Business - MBA majors only
Course Objectives
1. To gain an understanding and appreciation of the principles and applications of
O&SCM.
2. To understand interrelationships of operations/supply chain functions with other
functions of a company such as marketing and manufacturing.
3. To develop skills necessary to effectively analyze and synthesize the many interrelationships inherent in a complex operations/supply chain system.
4. To reinforce analytical skills already learned, and build on these skills to further
increase your "portfolio" of useful analytical tools for the O&SCM.
Required Textbooks
1. Introduction to Operations and Supply Chain Management, Fourth Edition, by
Cecil Bozarth and Robert Handfield, Published by Pearson, 2014.

Course Grading
Class participation 10%
Cases/Articles 15%
Homework 10%
Mid-term Exam 20%
Final Exam 25%
Course project and presentation 20%
The typical final grade distribution is: 93-100 A; 90-92 A-; 88-89 B+; 83-87 B; 80-82 B-;
78-79 C+; 73-77 C; 70-72 C-; 69 D+; 65-68 D; below 65 F. And the final grade might be
adjusted due to the degree of difficulty of the exam and other assignments.
Exams
Exams will cover materials in lectures, homework, class discussions, and required
readings. Make-up tests will not be allowed unless prior approval is obtained from the
instructor and will be given in the case of evidenced extreme circumstances.
Reading Assignment
Students are required to complete the advance reading assignment for each lecture. The
lecture will be difficult for those who dont make this preparation.
Homework
The hard copy of the homework is due on the day of class, before class starts. No late
homework will be accepted, unless prior approval is granted. Students are required to use
Microsoft Word or any other document editor software to write the text part of their
homework.
Article Analysis
You are required to fully read and understand all the cases/articles before their assigned
class meetings. An assigned group will assume the responsibility of presenting selected
cases/articles to the class. Requirements for the cases/articles analysis:
- Thoroughly cover important contents and facts of an article/case.
- Make sure the basic flow of the articles/cases is preserved.
- Your comments and analysis are key differentiators in grading.
- For each case/article, you have up to 25 minutes for your presentation. You can
use another 10-15 minutes for discussion and/or Q&A.
- Submit your presentation slides before your presentation.
- Your grade of the presentation is based on the following five dimensions:
completeness and accuracy of information presented; validity of comments and
suggestions; time management; ability to encourage discussion and participation;
and ability to answer your classmates questions.
For students who are not presenting, you are required to read all articles/cases, and
submit a half-page to one-page summary.
All the presentation slides for the presenting students and the summary reports for nonpresenting students are required to submit in Canvas before the start of the class.

The overall grade of your article analysis is based on both the presentation of the article
assigned to your group and your summary reports for other non-presenting articles.
Term Paper
The term paper is expected to be completed by a team consisting of 4 or 5 students.
Students are encouraged to discuss with the instructor on the topics, resources and writing
of this project.
Students are required to submit a one-page proposal for the selection of topic for this
term paper at the beginning of the third class of the semester. This will include team
members, the title, objectives and preliminary outline of the paper, and initial references
as well as data and information sources.
The final paper should be less than 25 pages. All the reviewed/referred articles should be
attached to the paper. The hard copy of the final paper is due at the beginning of the last
class of instruction for this semester.
Grading of the term paper is based on the following criteria:
a. Use of resources: your final paper should indicate a thorough search of information and
in-depth investigation of the chosen subject.
b. Organization and style of writing: the final paper should include introduction, literature
review, analysis, and a conclusion summarizing your own points. It should have clear
transitions.
c. Contents and analysis: focused and relevant discussion of subject, in-depth analysis,
and clear summarization of main points.
d. 20-30 minutes presentation: effectiveness of presentation and clear answers to
questions on the presentation.
Academic integrity statement (from the Office of Student Conduct and Ethical
Development):
Your own commitment to learning, as evidenced by your enrollment at San Jose State
University, and the universitys Academic Integrity Policy requires you to be honest in all
your academic course work. Faculty members are required to report all infractions to the
office of Student Conduct and Ethical Development. The policy on academic integrity
can be found at http://sa.sjsu.edu/student_conduct.
Campus policy in compliance with the Americans with Disabilities Act:
If you need course adaptations or accommodations because of a disability, or if you need
special arrangements in case the building must be evacuated, please make an appointment
with me as soon as possible, or see me during office hours. Presidential Directive 97-03
requires that students with disabilities requesting accommodations must register with
DRC to establish a record of their disability.

Course Schedule (subject to change with fair notice)


Meeting 1: October 13
1. Chapter 1: Introduction to Operations and Supply Chain Management
2. Chapter 2: Operations and Supply Chain Strategies
3. Course introduction; self-introduction; group formulation
4. Chapter 3: Process Choice and Layout Decisions in Manufacturing and Services
Meeting 2: October 20
1. Chapter 3: Process Choice and Layout Decisions in Manufacturing and Services
2. Chapter 8: Logistics
3. Article 1: Do trade-offs exist in operations strategy? Insights from the stamping
die industry, Business Horizon May-June 2000
4. Article 2: Operations Based Strategy, California Management Review Summer
1998
Meeting 3: October 27
1. Chapter 5: Managing Quality
2. Chapter 6: Managing Capacity
3. Article 3: Too much of a good thing? Quality as an impediment to innovation.
California Management Review Fall 2007
4. Article 4: How do customers judge quality in an E-tailer? MIT Sloan
Management Review, Fall, 2006
Meeting 4: November 3
1. Chapter 7: Supply Management
2. Chapter 4: Business Processes
3. Article 5: Dont let your supply chain control your business. Harvard Business
Review. December, 2011.
4. Article 6: Relational quality: Managing trust in corporate alliances. California
Management Review Fall 2001
5. Due of Homework I
Meeting 5: November 10
1. Article 7: Leading a Supply Chain Turnaround. Harvard Business Review, Oct
2004
2. Mid-term Exam
3. Chapter 9: Forecasting
Meeting 6: November 17
1. Chapter 10: Sales and Operations Planning (Aggregate Planning)
2. Chapter 13: JIT/Lean Production
3. Article 8: How to manage through worse-before-better? MIT Sloan
Management Review, Summer 2008

4. Article 9: What to expect from a corporate lean program? MIT Sloan


Management Review, Summer 2014
Meeting 7: November 24
1. Chapter 11: Managing Inventory throughout the Supply Chain
2. Article 10: Just in Time for the Holidays. Harvard Business Review, Dec 2005
3. Article 11: Inventory-Driven Costs. Harvard Business Review, Mar 2005
4. Article 12: Which Products Should You Stock? Harvard Business Review, Nov
2012
Meeting 8: December 1
1. Chapter 14: Managing Projects
2. Chapter 15: Developing Products and Services
3. Article 13: Service innovation myopia? A new recipe for client provider value
creation. California Management Review Spring 2008
4. Article 14: Delivering excellent service: Lessons from the best firms. California
Management Review Fall 2001
Meeting 9: December 4 (Friday)
5. Chapter 12: Managing Production across the Supply Chain
1. Due of Homework II
2. Term paper/course project presentations (Group 1-5)
Meeting 10: December 8
1. Term Paper/course project presentations (Group 6-8)
2. Final exam

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