BLUECREST COLLEGE KUMASI CAMPUS

DEPARTMENT OF INFORMATION TECHNOLOGY

PROPOSED STUDY / TOPIC
ONLINE BUS TICKET RESERVATION SYSTEM
FOR
TRUSTEE TRANSPORT CORPORATION
(OBTRS)
Research proposal presented to the Information Technology Department in
partial

fulfillment of the requirement of BSc

Degree in information Technology.
Submitted by:
MINA AKRO
(300391320233)
2014/2015
ABSTRACT

Ticket Reservation system is a system which manages the reservation process of Trustee
Transport Corporation.
This project is aimed at developing an online bus ticket reservation system for a Bus
Transport Corporation. The Ticket Reservation System is an application that can be

accessed at anywhere at any time, thus this application will automate the reservation of
tickets.
The Trustee Bus Company uses an internal system; whereby System that is used by the

staff at the counter is just used to sell the bus ticket at the counter. Customer has to go
to the counter to buy bus ticket or ask for bus schedule. Furthermore, customers need
to pay cash when they buy the bus ticket and sometimes needs to join the queue for
long time to get the bus ticket.
The method to solve this problem is to create an online buying bus ticket system.
Customer can buy the bus ticket over the Internet, 24 hours a day, 7 days a week and
the Bus ticket can't be lost, stolen or left behind. In addition, the online system lets the
customers check the availability of the bus ticket before they buy bus ticket.
Furthermore, payment will be done by using the mobile money system.

TABLE OF CONTENTS
ABSTRACT
INTRODUCTION..4
LITERATURE REVIEW..5-6

3.0 PROBLEM STATEMENT.....7

4.0 AIMS AND OBJECTIVES8
5.0 HYPOTHESIS

6.0 METHODOLOGY10
7.0 SCOPE&LIMITATION11
8.0 EXPECTED RESULTS.12
9.0 REFERENCE.13

INTRODUCTION
Trustee Transport Corporation is known for providing transport services for the past 7
years. Now the business has thrived and has many customers.

The Trustee Bus Company uses an internal system; whereby System that is used by the

staff at the counter is just used to sell the bus ticket at the counter. Customer has to go
to the counter to buy bus ticket or ask for bus schedule. Furthermore, customers need
to pay cash when they buy the bus ticket and sometimes needs to join the queue for
long time to get the bus ticket.
This project is aimed at developing an online Bus ticket reservation system for Trustee
Corporation. The Ticket Reservation System is a web based application, thus the
application will automate the reservation of tickets and payments of tickets will be done
by using the mobile money system.

Customer can buy bus ticket over the Internet, 24 hours a day, 7 days a week and the
Bus ticket can't be lost, stolen or left behind. In addition, the online system lets the
customers check the availability of the bus schedules before they buy bus ticket.

LITERATURE REVIEW
Based on Pedone (2001), widespread use of Internet has led to the emergence of a variety
of electronic services, e-services. Electronic ticket, or e-ticket, is an example of such a

class of e-services. E-tickets give evidence to their holders to have permission to enter a
place of entertainment, use a means of transportation, or have access to some Internet
services. Users can get the e-tickets by purchasing
them from a web server, or simply receiving a vendor, or from another user who
previously acquired them. E-tickets can be stored in desktop computers or personal
digital assistants for future use. For some cases, like e-tickets nontransferable example eticket airline, it has to be validated to prevent duplication, and ensure authenticity and
integrity.
In reference to Tod et at. (2000), there are a lot of problems that plague the entertainment
and sporting ticketing industry nowadays. Anyway, GEE was developing its proprietary
licensed approach for developing the ticketing solution of the future. But, some of the
significant entertainment and sporting event ticketing industry challenges GEE addressed
while developing its solution. The challenges are
as below:
i) Lack of competitive pricing and competition in the industry.
ii) Dissatisfaction of patron with today's ticketing options and costs.
iii) Lack of ticketing alternatives and options for today's users of ticketing services and
products.
iv) Tickets become a barer bond commodity type of asset the second they are printed,
resulting in potential theft, loss and counterfeit to the patron, and lost income,
information and theft for the event sponsor.
v) To control illegal ticket trading activities by ticket brokers and all the ticket scalpers,
law enforcement agencies are being challenged.

According to Edward, (2000) to determine what price to offer, buyers can now readily

locate products at desire prices or consult market benchmarks. If you can't manage prices,
you have to make risky decisions about cost cutting, the use of new technology,
increasing productivity, and introducing innovative products and services to give yourself
a cushion in the event that your pricing gets weaker.

PROBLEM STATEMENT
Trustee Transport Corporation is known for providing transport services for the past 7
years. Now the business has thrived and has many customers.

System that is used by the staff at the counter currently is an internal system, just used
to sell the bus ticket at the counter. Customer has to go to the counter to buy bus ticket
or ask for bus schedule. Furthermore, customers need to pay cash when they buy the
bus ticket and sometimes needs to join the queue for long time to get the bus ticket.
Besides this, Trustee Transport Corporation introduced phone booking but it was not to
prove viable. This affected business profits.

AIMS AND OBJECTIVES

AIM
The aim of the proposed system is to provide the customer the complete information of
the bus and schedule and availability, according to which the customer can reserve the
ticket.
OBJECTIVES
The objectives of the system include:

To provide a web-based buying bus ticket functions. Customer can buy

busticket through the online system and no need to queue up to buy bus ticket
inthe counter.

To provide anytime anyplace service for the customer. Customer can buy
busticket 24 hours a day, 7 days a week over the Internet.

To enable customer to check the availability of the bus ticket online.

Customercan check the time departure and arrival for every transactions bus
throughthe system.

HYPOTHESIS
Based on further investigation, Interview and observation techniques were used to collect
data about the current system and its shortcomings, views about the proposed system and
expectations of the new system.
The preliminary results of the project shows system that is used by the staff at the

counter currently is an internal system, just used to sell the bus ticket at the counter.
Customer has to go to the counter to buy bus ticket or ask for bus schedule.
Furthermore, customers need to pay cash when they buy the bus ticket and sometimes
needs to join the queue for long time to get the bus ticket.

METHODOLOGY
The Method that will be used in developing the proposed system is the system
development life cycle. This includes:

Preliminary Investigation

Feasibility Study

System Analysis

System Design

Prototype

Implementation and Evaluation

Testing

The tools to develop the application are:

HTML/PHP, JAVASCRIPT AND CSS to develop the frontend of the application.

MySQL to develop the backend of the application.

Wamp server for hosting

SCOPE
The proposed system is focused on providing customers the complete information of the
bus, schedules and availability of bus, according to which the customer can reserve the
tickets. The main users for the proposed online ticket reservation system are the
Passengers or Customers, Staff and Administrator. The Proposed system will be running
on Windows platform.

LIMITATION
The project has the following limitation:

Passengers or customers cannot reserve without having internet

access.
The customers whose have reserved the tickets must reach the
transport yard hall at one hour before the bus take-off time or else
ticket will get cancelled.

EXPECTED RESULTS
The expected results for online bus reservation system consist of four modules, which
include: login module, customer module, reservation module and schedules module.
The online bus reservation system expects to perform the following functions:

Company's customer can buy bus ticket online and pay the bus ticket through the
mobile money system. Furthermore, the online system is expected to help ease
especially the staff at the counter who has to deal with numerous sales daily. It
should also assist the branch manager in calculating their daily collections and
generating reports.
In the long-term operation, the sales of tickets transactions are expected to
increase as passengers' satisfaction is almost guaranteed with the availability of
accurate information, shorter queues and better services.

REFERENCE

(Wikipedia, the free encyclopedia http://en.wikipedia.ordwiki,Web application)

3th October, 2014.

(http://Online Bus Booking System _ Bus Reservation System _ E-Ticket

Booking Software _ Online Ticket Reservation Software.htm)3th October, 2014.