Professional Documents
Culture Documents
5. Which of the following is useful when developing the style for an effective message?
C.
6. Lisa is a part of the audience that is watching a panel of top business executives
engage in a heated debate. Some members are talking simultaneously, one member is
explaining her views through visual aids, and yet another is trying to answer questions
from the audience. Lisa can't keep up with all this simultaneous communication. Which of
the following terms best exemplifies the difficulty she faces?
B.
Information overload
Supervisor
8. You were born in 1988. Your manager, born in 1960, seemed irritated when for the
third time you asked for assistance while drafting a problem-solving report. Chances are,
your manager expects:
C.
Revising
2. Tan chooses a pattern of organization before he begins writing a letter. Which of the
following phases of the writing process does this activity represent?
A.
Planning
3. For a document with many illustrations, it is often useful to draw a box with a visual for
each main point with a short caption below the box. This is also known as:
A.
a storyboard.
9. "You will be happy to know that we are giving you a new all-in-one debit card." Which
of the following is true with regard to this sentence?
C.
It lacks you-attitude since the writer presumes to know how the reader will feel.
10. Azli, a sales manager at Cray Inc., notices that one of his subordinates, Sarah, has
forgotten to sign her vacation request. He sends out an e-mail informing all employees of
the appropriate procedure, pointing out Sarah's mistake as an example. This strategy
reflects:
D.
poor you-attitude because Azli's message does not protect the reader's ego.
Specific,concise,catchy
Angry
3. For a document with many illustrations (non text file), a long text document and with
extensive formatting.It is BETTER to send it as
C.
an attachment
They help a person best prepare to enter the career field he or she wants to.
3. Tracy has been talking to her seniors from college working in a field she soon plans to
pursue. In order to ensure that she doesn't get caught up in the wrong job, she questions
them about their daily schedule at work, the challenges they face, their likes and dislikes
about their jobs, and the growth opportunities their jobs offer them. This is a typical
example of a(n):
C.
information interview.
17. The best response to the question "Why should I hire you?" is to:
C.
explain one's strengths for that job.
parliamentary
team
regular staff
one-on-one
C.
D.
8.
10. Which of the following virtual meeting channels limits both tone of voice and body
language?
A.
Teleconference
B.
Videoconference
C.
E-mails
D.
All of the above