You are on page 1of 4

MARVIN PILI PLOFINO

Al Wahda, Sharjah, U.A.E.


Mobile / WhatsApp No.: +971 56 9896815
Email: marvin.plofino@gmail.com Skype: marvinplofino

An experienced IT Professional with a wide range of expertise in the field of computer


systems, hardware/software, and networks in various roles in technical and
administrative support. Dedicated to providing fast and efficient problem resolution and
excellent customer service to achieve total client satisfaction. Team player, reliable,
dedicated, eager to learn and easily adapts to a fast paced working environment. Has a
strong desire for continuous learning and personal improvement towards achieving
company goals.

WORK EXPERIENCE:

IT Specialist
City Liner LLC, Al Quoz Industrial Area 1, Dubai, UAE
05 May 2015, to present

Key Responsibilities:

Provide IT technical support to users within the organization;

Maintain and troubleshoot corporate hardware, software and information


and communication network infrastructure ;

Conduct and implement IT needs assessment and rehabilitation program


for hardware and software requirements;

Configuration and maintenance of CCTV systems;

SYSTEMS ANALYST / ADMINISTRATIVE ASSISTANT


CamSur Provincial Office, Department of Agrarian Reform, Naga City,
Philippines.
19 October 2012 to 02 April 2015

Key Responsibilities:

Design, develop and implement in-house data collection and monitoring


tools for Land Acquisition and Distribution (LAD);

Provide training and technical support to users of DAR Online LAD Optool
(http://luzon-optool.dar.gov.ph) in the division;

Consolidate data and generate reports and analysis for projection,


monitoring, management and decision making using MS Excel PivotTable
reports and other tools;

Work with Chief of Operations and Head of planning in the preparation of


presentations and annual, quarterly and monthly provincial reports;
CV Marvin P. Plofino Page 1 of 4

Provide IT technical support to users within the operations division;

Maintain, manage and respond to electronic communications on a daily


basis;

Maintain and manage social media groups and presence for the division.

IT SPECIALIST/SYSTEMS AND NETWORKS ADMINISTRATOR


IT Services Office, Naga College Foundation, Naga City, Philippines
01 August 2000 to 30 November 2011

Key Responsibilities:

Installation & Administration of Windows 2003 Server and Legacy WinNT4


Server on IBM EServer XSeries server;

Configuring Application Server, NAS, DNS, IIS, DHCP and Workstations;

Provide user administration services to end-users (e.g. password resets,


account management, user groups management;

Configuring Wired & Wireless Networking Devices like Access Point,


Router;

Provide desk side technical support for all hardware, software and
network connectivity issues related to standard office desktop, laptop
and server use;

Providing technical support at IT Helpdesk Services for the Student, Staff


and Faculty;

Resolving and responding to all support calls using in-house job ticketing
system;

Provide technical support to HR, Accounting and Student Information


systems;

Coordinate with vendor/supplier for service of equipment under warranty;

Performs other duties that assigned from time to time in the Campus.

CV Marvin P. Plofino Page 2 of 4

WORK EXPERIENCE (Continuation)::

Web Developer / Content Writer / Designer (part time)


Bicolano IT Solutions (Bicolano.Net), Naga City, Philippines
January 2001 July 2009

Key Responsibilities

Prepare proposals and conduct demonstration of Web Development


products;

Provide technical support and website maintenance to clients;

Design websites using Adobe Fireworks and Dreamweaver;

Develop websites using Classic ASP, WordPress and Joomla;

Develop web content based on SEO concepts and strategies and perform
social media marketing in behalf of clients.

Service Center Manager/ Computer Technician


Athena Computers Corporation, Naga City, Philippines
May 1999 July 2000

Key Responsibilities

Day to Day running of the workshop, delegating jobs to technicians ;

Install, repair, maintain, upgrade and troubleshoot desktop and notebook computers;

Online, call-in and on-site technical support to institutional and dial-up


clients;

Supporting client issues over the phone and through remote connections;

Responsible for IT Hardware Inventory on 3 sites (Desktop PCs, servers,


Printers, Hubs, Routers and switches);

Installing and Termination of UTP/FTP/Coax Cables, Commissioning and


Patch panels and UTP patching using patch cords;

Ensuring proper connectivity of equipment in the network center such as


Dial-up Modems, Routers, Hubs and Switches;

Computer Configuration, Assembly. PC H/W Designs and Arrangement;

Monitor network performance using Proxy Log analyzer and MRTG.

CERTIFICATION:
NCII Computer Hardware Servicing, TESDA, Philippines

TRAININGS ATTENDED:

Installing and Configuring Windows Advanced Server 2003


English Proficiency Program
CV Marvin P. Plofino Page 3 of 4

Hands on Training on Practical Application of Free and Open Source GIS


for CLUP Mapping
Orientation on the Institutional Research Program and Research Skills
Enhancement
Desktop Virtualization using NComputing VSpace technology
SKILLS:
o

MS Windows Server 2003, 2008, Administration and Troubleshooting

DHCP, DNS , TCP/IP Configuration

MS Windows XP, Vista, 7, 8, 8.1 troubleshooting and support

Multimedia authoring and graphics design software (Adobe Photoshop and


Fireworks)

Photography, image composition and design

MS Office 2003, 2007, 2010, 2013 operation, troubleshooting and support

Excellent English written and Oral communication skills

EDUCATION:
Bachelor of Arts Major in Political Science

1992-1998

University of Nueva Caceres, Naga City, Philippines

Computer Operations and Programming

1994-1995

STI College, Naga City, Philippines

PERSONAL BACKGROUND:
Date of Birth: April 16, 1975

Civil Status: Married

Sex: Male

Passport: EC2876624

Citizenship: Filipino
Philippine Drivers License: E04-05-001423

CV Marvin P. Plofino Page 4 of 4

You might also like