Professional Documents
Culture Documents
Executive Summary
Seeking funding to convert A-Listed Church in Crieff, Perthshire, into a 5
star Exclusive Use venue (The Monzie), with 12 bedrooms, banqueting
space for 100 guests and Spa area.
Requesting a total Crowd-Sourcing funding of 1,000,000 in return for a
20% equity stake in The Monzie Hotel Ltd.
This Business Plan outlines the proposition and strategy for the project,
examines the external environment and competition, and provides
financial projections for 3 years
The Monzie will have 1.38m turnover by the end of Year 3 with EBITDA
of 901,146 and net profit of 292,432. These projections are based on a
conservative occupancy rate of 49% (compared to 75% for Scotland (72%
for Perthshire))*
Work is scheduled to commence October 2014, with a planned 18 month
build period, opening in April 2016
Source: * BDO LLP Accountants Report April 2014
The Monzie is situated just 10 min drive from Gleneagles Golf Resort, home of Ryder Cup
in September
The location of The Monzie close to Gleneagles and also to St Andrews will be a key sales
& marketing tool. Many of our future guests and potentially our investors, will be passionate
about golf, and at The Monzie, we will create truly life-long golfing experiences for them
Executive Summary
The Monzie the "before photos
Executive Summary
The property has the highest level of protection (A-listed) from Historic Scotland
with unique architectural and historic features
Goals
VIP 3-night weekend exclusive use of The Monzie full package,
including
catering (not drinks), full experience itinerary including fishing, stag / grouse
shooting, golfing at Gleneagles. Airport pick-up and drop-off. Transferrable to
friends and family. Every year for 3 years. (value 60,000).
Weekends can also be handed over to The Monzie for 50% of the list price, The
Monzie will then release that weekend into their availability pool. (Value of
10,000 per year, 10% return on investment)
Exclusive Invitation to Opening Party of The Monzie, with Bed & Breakfast and
private Investor Dinner
The Monzie Lifetime Membership Card
20% discount off all future bookings at The Monzie, transferable to third parties
10
11
12
Goals
13
Goals
10% discount off a future booking at The Monzie, non-transferable to third parties
500+ investment:
Class B shares of The Monzie Hotel Ltd (non-voting rights)
SPA Day for 10 guests at The Monzie (value 300)
Exclusive Invitation to Opening Party of The Monzie
100+ investment:
Class B shares of The Monzie Hotel Ltd (non-voting rights)
Exclusive Invitation to Opening Party of The Monzie
14
Contents
Executive Summary
Introduction to The Monzie
External Analysis
Scottish Tourism
Competitor Analysis
Goals
15
Introduction
Goals
The Monzie will have 12 bedrooms, with large open areas within the body of the
former Church. There will banqueting space for 100 guests in the Mission Halls to
the rear, with a Moroccan Hammam Spa in the vaults under the building
Being Exclusive Use Venue means that a person or group can book the entire
property for their sole use for a minimum period of a day, with a fixed fee per
day which includes catering. Beverages and other services are added to the final
bill
The Monzie has been designed with its end use in mind, at the same time as
keeping options open for different operational models in future (i.e. fully functional
hotel)
16
Introduction
Introduction
Introduction
19
Introduction
20
Contents
Executive Summary
Introduction to The Monzie
External Analysis
Scottish Tourism
Competitor Analysis
Strategy & Plans
Vision, Mission and Goals
The Monzie Team
The Monzie Advisory Board
Target Markets
Financial Analysis
Financial Projects - Profit & Loss, Balance Sheet and Cashflow Analysis
Risk Analysis
Risks and Risk Mitigation Plan
SWOT Analysis
21
External Analysis
Overseas
residents account
for around 15% of
the total number
of tourism trips,
but 33% of total
spend
30% of GB
Visitors to
Scotland have
children in their
Goals
household
People from
within GB account
for the majority of
tourism in
Scotland
The months of
July to September
are more popular
in Scotland for
both GB and
oversea guests
22
Source: VisitScotland report Scotland The Key Facts on tourism 2012
External Analysis
other; 5%
by regular bus /
coach; 5%
by plane; 8%
by train; 15%
Goals
by car; 64%
Categories of spend
by GB tourists
by coach
tour; 3%
Leisure
Tourism
All Tourism
Accommodation
34%
31%
Eating / Drinking
18%
19%
Travel
17%
24%
Shopping
17%
15%
Entertainment
6%
5%
Package trip
6%
4%
23
External Analysis
Goals
Key activities of GB visitors include general sightseeing (39%), short walks (17%),
just relaxing (20%), visited castles / stately homes (14%)
Age 16-24; 10%
Demographics of GB
holiday visitors to
Scotland
24
External Analysis
Holiday
1.15
VFR
Nights
Spend
000s
Nights
%
2880
16%
274
20%
13%
1977
11%
143
10%
174
8%
1243
7%
108
8%
150
7%
946
5%
77
6%
52%
7.55
43%
748
53%
USA
324
15%
0.60
27%
5.90
34%
287
20%
Germany
281
Business
0.38
17%
1.83
10%
245
18%
France
Other
0.05
2%
1.73
10%
96
7%
Holland
Study
0.04
2%
0.47
3%
25
2%
Total
2.23
100
17.50
100%
1.4b
100%
000s
Spend
Goals
USA, Germany, France and Ireland are long-time major markets for Scotland, while over
the last 5 years growth has been seen in non-Euro markets such as Norway and
Switzerland
The Monzie overseas marketing will be focused on USA, Germany, France and Holland,
which representations 42% of the total spend from overseas holiday visitors
Source: VisitScotland report Scotland The Key Facts on tourism 2012
25
External Analysis
40k
60k
80k
Visitors
in 2011 100k
120k
140k
26
External Analysis
January
45%
42%
February
55%
March
58%
54%
Goals
April
63%
63%
May
72%
69%
June
76%
73%
July
74%
74%
August
79%
78%
September
78%
76%
October
70%
66%
November
60%
52%
December
49%
43%
Annual Average
65%
62%
56%
27
External Analysis
Goals
Months outside the main tourist season have shown the greatest consistency (Feb
at 39% since 09, March at 58% since 07 and Nov at 42% since 07)
Larger hotels, those with higher star gradings and those in the highest tariff band
recorded the most stable rates and room occupancy
101+ rooms 68-74% occupancy since 2002
5 star grading 66-71% occupancy since 2002
Over the years, there has remained a correlation between occupancy rates and
tariff, size and grading
28
Source: TNS / VisitScotland - Scottish Accommodation Occupancy Survey Annual Report 2012
External Analysis
67%
Confident
Jan
Feb
Mar
Apr
May
Jun
Jul
Source: TNS / VisitScotland - Scottish Accommodation Occupancy Survey Annual Report 2012
79%
Aug
Sep
Oct
Nov
Dec
29
External Analysis
Goals
2013 Occupancy levels in Scotland were 75.5%, compared with
72.5% in regional
UK and just under 72% in England*
In line with previous years, Perthshire occupancy levels for 2013 and 2014 should
mirror Scottish results, in 70-75% range. (Note: we have used a 49% occupancy
level in our assumptions & financial projections for The Monzie)
Hotel room yields (measure of revenue) was 52 in Scotland, compared to 43 in
regional UK and 42 in England*
European cities rejuvenated by economic recovery. Growth across most cities as
Dublin, London, Paris, Edinburgh and Berlin lead the charge in 2014**
30
External Analysis
Source: * Office for National Statistics Scottish Government Press Release 8th May 2014
31
External Analysis
32
External Analysis
Goals
There are Exclusive Use Venues in Scotland, which are not rated by
VisitScotland, but still provide a high quality offering
Three 5-star exclusive use venues and three 5 star hotels (in addition to one 4
star hotel in Crieff) which offer exclusive use hire, were selected for the
competitor analysis. These venues and hotels were selected based on similarity
of size (no. of bedrooms & function space), target market, quality reputation and
high service levels
33
External Analysis
Venue
Gilmerton
House
Location
No. of
Bedrooms
Rates
East Lothian
10
Target Markets
Exclusive Use
Starting at 75 per Venue (EUV) person
200
Parties, Weddings
EUV Golf,
Weddings,
40 in house (200 Starting at 66 per Corporate, House
with marque) person
Parties
Goals
15
22
Hillhouse
Aldourie
Castle
Troon
Inverness
10
13
Inverlochy
Castle
Fort William
17
Cromlix
Dunblane,
Stirlingshire
15
Details of
Wedding
Packages
60
34
External Analysis
High
19,500
12,000
The Monzie
19,000
9080
20,800
Goals
Cromlix Hotel
Inverlochy Hotel
Hilhouse
Aldourie Castle
9200
Gilmerton House
14,000
16,500
Kinloch House
Knock Castle
Low
Low
Price*
*Based on 2 night weekend stay in May-Sept period, for 12 bedrooms Exclusive Use of Venue /Hotel including catering. If catering costs
unknown, assumed 100 per person per day
**Rating based on USPs of each venue, quality of service levels as rated by TripAdvisor
Circle size represents strong market position
High
35
External Analysis
Goals
36
External Analysis
Goals
External Analysis
Goals
38
External Analysis
Business Strategy
for the Digital Age
Best in Class Digital mobile
platform, website, on-line
booking
Expert use of social media
platforms
Connectivity within the hotel
Product Offering
World class contemporary
Scottish Highland Church
conversion delivering a totally
unique Scottish experience
Unique branding & market
positioning
Network of Partnerships
Partnerships and long-term
close relationships with 3rd party
travel agents & Corporate
Hospitality providers. serving the
high-end market, in all key
locations (UK, US, Germany,
Russia, France & Holland)
39
Contents
Executive Summary
Introduction to The Monzie
External Analysis
Scottish Tourism
Competitor Analysis
Strategy & Plans
Vision, Mission and Goals
The Monzie Team
The Monzie Advisory Board
Target Markets
Financial Analysis
Financial Projects - Profit & Loss, Balance Sheet and Cashflow Analysis
Risk Analysis
Risks and Risk Mitigation Plan
SWOT Analysis
40
Mission
Our customers are our priority and we will provide them with an unique
Scottish experience which is second to none. We will anticipate our
customers needs and provide an exceptional level of service in a truly
unique environment. We recognize that it is our employees and partners
who will deliver this service and we will encourage and reward their
commitment, hard work and loyalty.
Goals
Vision
For The Monzie to be the
No.1 choice for customers
who are seeking a 5 star
Exclusive Use Venue in
Scotland, providing superb
experience and services to
every customer.
Mission
2.
Goals
1. To be rated Excellent or Very Good
by 100% of guests on TripAdvisor
after Year 1
2. Repeat or direct referrals to account
for 25% of bookings after Year 2
3. To achieve a 95% satisfaction level
with guests within Year 1 (via our
internal customer feedback process)
4. To achieve Excellent rating from all
PR / Journalist / Travel writers on
familiarization visits to the hotel
Goals
1. We will introduce an employee bonus
scheme within the first year, which
will be directly linked to customer
satisfaction and financial
performance of the hotel
2. We will empower all employees to
make decisions to ensure a customer
is satisfied, at the same as holding
them accountable.
3. We will communicate our Vision,
Mission and goals to our employees
and partners on a quarterly basis and
ensure that we are all aligned on our
common goals
4. We will pay our partners (eg. Catering
supplier) a fair price for the delivery of
their service, and incorporate them as
part of our wider team
Position
John Burke
Corryard
Developments Ltd
Main Contractor
Bartek Zawilinski
Director, Corryard
Developments
Operation Director & Site Manager for The Monzie project, Bartek
has been Site Manager for all Corryards award winning projects.
Responsible for overall delivery of the project on-time to the required
quality
Susie Whyte
Supervising Architect
& Interior Designer
McKenzie
Strickland
Architects
Goals
45
Position
Campbell of Doune
Structural
Engineers
Hugh Campbell MD
and Lead Structural
Engineer on the
project
Hugh and his team are the structural engineers on the project,
responsible for developing the all the engineering details and
Goals
specification
The Keenan
Consultancy
Mechnical &
Electricial Engineers
Hamish Bell
Associates
CDM Co-ordinator
(Hamish Bell)
Hamish Bell
Associates
Andrew Leonard
Quantity Surveyor
46
Goals
2.
3.
Advise and support on the operational delivery of the service, ensuring that
our service levels are truly world class
47
Current Position
Experience
Key Contribution to
The Monzie
Kiaran
MacDonald
Managing Director,
The Savoy Hotel,
London
Andrew
Hamer
Managing Director
Wild Thyme Catering
Ltd
Operational Delivery
F&B,
Theresa
Feeney
Managing Director
Highlife Marketing Ltd
Charlotte
Doherty
MD Charlotte Doherty
PR
PR strategy, as part of
the Marketing strategy
48
Current Position
Experience
Key Contribution to
The Monzie
Mick Keane
Business Analytics
Director, Twitter Inc
Ado
Cosgrove
Creative Director,
Owens DDB
Advertising Agency
Branding &
positioning strategy
as part of the
Marketing Strategy
Sandy Fyfe
Financial positioning
& funding / financial
performance postlaunch
49
Position
John Burke
To be Recruited 4
months out from
opening
General Manager
Aileesh Carew
Operations
Hotel Operations consultant.
Former GM of Ballyfin Hotel
Andrew Hamer
Andrew and his team at Wild Thyme will be responsible for the
delivery of all catering needs for guests at The Monzie (See
back-up slides for sample Menu)
Theresa Feeney
Theresa will drive the sales & marketing strategy at The Monzie,
using her global connections she will start to position The Monzie
in the market, including Familiarization Trips for key agents and
operators. Development of experience activities in the Crieff area
(golfing, whiskey, hiking, biking, fishing).
Goals
50
Position
Janine will drive the sales & marketing effort in the US. Janine
will introduce The Monzie to the 8000 travel agents her company
regularly connects with across the US, who will then
subsequently book The Monzie on behalf of their wealthy clients.
Overtime, our vision is that a 3 night stay at The Monzie is on the
Scottish Tour for all Americans coming to Scotland
Charlotte Doherty
To be recruited
Operations
Receptionist /
Coordinator / Concierge
Goals
51
Position
To be recruited
Operations
Doorman / Concierge /
Valet driver / Security
To be recruited
Operations
Cleaners / housekeeping
To be recruited
Operations
Barman
In the first year, staff members (& associated wage costs) will be kept to a minimum and only
increased in line with increased business
All staff recruited will have flexible roles so that they can assist and help out wherever the need is
52
Weddings
Corporate
- Incentive Programs
- Destination Mgt
Companies (DMC)*
- Meetings
Target Location
Target %
Scotland
30%
Rest of UK
25%
USA
25%
Russia / Rest of EU
20%
Scotland
50%
Rest of UK
50%
Scotland
40%
Rest of UK
30%
Outside UK
30%
The Monzie
Marketing Plan
will be developed
to focus on three
Market Segments
within the key
market locations
*DMC Contact made with a number of DMCs (including Andrew Burnet, Dream Escapes, Hello Scotland,
K&N Associates, Kyles of Scotland), all of which responded very positively to The Monzie.
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Contents
Executive Summary
Introduction to The Monzie
External Analysis
Scottish Tourism
Competitor Analysis
Strategy & Plans
Vision, Mission and Goals
The Monzie Team
The Monzie Advisory Board
Target Market
Financial Analysis
Financial Projects - Profit & Loss, Balance Sheet and Cashflow Analysis
Risk Analysis
Risks and Risk Mitigation Plan
SWOT Analysis
54
Financial Analysis
Goals
Year 1
Year 2
Year 3
(Apr 2017 Mar
2018)
Turnover
Nil
1,160,235
1,380,740
EBITDA
(47,767)
708,396
901,146
Net Profit
(76,984)
158,252
292,432
Note: please refer to Excel spreadsheet and Financial Assumptions in Back-up Slides)
55
Financial Analysis
Contents
Executive Summary
Introduction to The Monzie
External Analysis
Scottish Tourism
Competitor Analysis
Strategy & Plans
Vision, Mission and Goals
The Monzie Team
The Monzie Advisory Board
Target Markets
Financial Analysis
Financial Projects - Profit & Loss, Balance Sheet and Cashflow Analysis
Risk Analysis
Risks and Risk Mitigation Plan
SWOT Analysis
57
Risk Analysis
Mitigation Plan
Builder fails to deliver the project onRISK 1 time and to the required quality
Goals
RISK 2
RISK 3
58
Risk Analysis
Mitigation Plan
RISK 4
RISK 5
RISK 6
59
Risk Analysis
Weaknesses
Crieff High Street some empty units
and unsightly Drummond Arms Hotel in the
town centre.
Lack of guest parking on-site*
Lack of large estate grounds
Opportunities
Realization of Vision to become No.1
Exclusive Use venue in Scotland
currently no clear market leader
Scotland tourism industry is booming and
Scotland is an attractive all-year round
destination
Golfing and ripple effect from Gleneagles
and Ryder Cup putting Perthshire on the
global destination map
Threats
Global economic down-turn
Uncertainty around Scotlands
independence vote in September 2014
Potential for increased competition in the
Exclusive Use market, leading to an over
supply of venues
* Guests will have the choice of on-street parking or the off-site valet service offered by The Monzie at no extra charge
Back-Up Slides
Goals
61
Financial Analysis
Goals
2. Estimated bookings per management projections detailed for each month on Occupancy sheet
with the estimated rate for each specific booking
3. Revenue from 1 day / night exclusive use hire of The Monzie is 6,000 including catering
(excluding beverages)
2. Initial progression of trade with first six months projected revenue based on an increasing scale of
estimated occupancy: May - 50% of estimated occupancy, June 60%, July 70%, August 70%,
September 75%, October 80%
3. Operating Expenditure
1. Management projection of the following pre-trading expenditure:
1. Marketing & PR Costs commencing January 2016 3000 per month with an increase to
8000 per month upon opening
2. Employment of General Manager in January 2016, four months before opening
3. All other employees starting April 2016
2. Depreciation - Estimated at 15% straight line on non-current assets
62
Financial Analysis
63
Financial Analysis
Goals
2. Total Loan estimated at 500,000 over 15 years at a rate of 5% per annum. Interest
accrued from October 2015 to opening in April 2016.
3. Six months interest-only repayments from date of first draw down to the end of scaled
increase of business (1.3 above).
4. Capital repayments coming into effect January 2016.
5. The remainder of the funding will be financed by an estimated 1,000,000 of crowdfunding, which will be equity based at an estimated 20%.
6. We have assumed no increase for RPI in either income or expenditure during the period of
the forecasts.
64
Financial Analysis
Breakfast
Selection of fresh fruit juices to include pink grapefruit and orange juice
Selection of pastries
Selection of cereals
Hot breakfast: Findonay bacon, pork and herb sausages, sweet vine tomatoes and mushrooms, fried eggs and
scrambled eggs.
Goals
Plated Lunch (can be delivered and served at any off-site location, eg. Loch-side if fishing)
Starter - Salad of baby beets and golden beetroot with Whisky-cured salmon and lime crme fraiche
Main - Pot-roasted quail with spring vegetable pearls and a light tarragon and Jersey Royal broth
Afternoon Tea
Pigs in blanket
Whisky clair
Fruit cake & Home-made scones with Dalchonzie preserve and clotted cream Selection of fruit and organic teas
65
Financial Analysis
Dinner menu
Starter - Free-range duck egg with a spring pea, morel and broad bean salad, crispy pancetta and truffle
hollandaise
Main - Tournedos of Loch Duart salmon rarebit, spring pea risotto, sweet vine tomato and wild garlic pesto
Dessert - Rhubarb and ginger pav with carpaccio of rhubarb, vanilla bean custard ice-cream and candied
Goals
ginger crisp
Staffing
1 x head chef
Notes:
Each groups dining requirements will be customized to their individual needs with menus developed and
agreed prior to arrival
Menus and staff requirements will be adjusted to accommodate all catering requirements at The Monzie,
including 100 guest weddings
66