Molded Interior

Door Catalog

Conmore 68

Were door people.

craftmasterdoors.com

CraftMaster Molded Interior Doors

Passage and Bifold Designs
Made from molded high-density fiberboard, CraftMaster molded
interior doors resist shrinking, swelling, cracking and joint separation.

Specify the Door that Makes the Grade

CraftMaster molded interior doors are routinely tested against 14
different criteria including water resistance, adhesion and overall
durability to ensure consistent product quality.
All doors are available primed with a low VOC primer and are ready
to paint. For ease of installation, the Colonist Pre-Finished Series is
available.
Caiman Carmelle

CraftMaster molded interior doors can be specified in 13/8

and 13/4 thicknesses.

Carrara

Most 13/4 thick CraftMaster molded interior

doors can be manufactured to meet 20-, 45-
or 60-minute fire ratings as per Intertek WH
specifications.
CraftMaster molded interior doors can be specified for either
hollow or solid core construction and with either finger joint or
MDF stiles and rails.
Covered by a limited warranty.

ProCore The Quiet Door

Give each room in your home the
privacy it deserves with a ProCore The
Quiet Door upgrade.

Cashal

Classique
Clermont
Cremona

ProCore solid core construction is available in CraftMaster

molded interior doors.
This solid core construction offers superior sound control
and reduces the transmission of sound by up to 50 percent
(compared to a hollow flush door).
Plus it helps prevent the dents and dings of daily life.

Tough on the Inside

A CraftMaster molded door design is made from an engineered
wood fiber mat that is molded under intense heat and pressure into
a high-density fiberboard. The result assures consistent quality from
door to door, room to room, and home to home.

Colonist

Conmore

Corvado

For the full line of interior doors, visit craftmasterdoors.com.

Coventry

Crossmore

Were door people.

Variety of Designs and Sizes

P a s s a g e S i z e s

Bifold Sizes

10 12 13 14 16 18 20 22 24 26 28 210 30 16 20 24 26 28 30 40 50 60

n n n * n n n n
n
n n n n n n n n n
n n n n n n n n n
n n n n n n n n n
n n n n n n n n n
n n n * n n n n
n n n * n n n n
n n n n n n n n n
n n n n n n n n
n n n n n n n n n n
n n n n n n n n n
n n n n n n n n n
n n n n n n n n n
n n n n n n n n n
n n n n n n n n n
Colonist Commercial Smooth 68, 70 n
Colonist Pre-Finished Textured 68
n n n n n n n n n n n n n n n n n n n n n
Conmore Smooth 68, 70
n n n n n n n n n n n * n n n n
Corvado Smooth 68, 70
* * * * n n n n n n n n n n n * n n n n
Corvado Smooth 80
* * * * n n n n n n n n n n n * n n n n
Coventry Textured 68
n n n n n n n n n n n n n n n n n n n n n
Coventry Smooth 68, 70
n n n n n n n n n n n n n n n n n n n n n
Coventry Smooth 80
n n n n n n n n n n n n n n n n n n n n n
Cremona Smooth 68, 70
* * * * n n n n n n n n n n n * n n n n
Cremona Smooth 80
n n n n n n n n n n n n n * * * * * * * *
Crossmore Smooth 68, 70
n n n n n n n n n n n * n n n n
Caiman Smooth 68, 70

n
n
Carmelle Textured 68
n
Carolina Textured 68
n
Carrara Smooth 68, 70
n
Carrara Smooth 80
n
Cashal Smooth 68, 70




n
* * * *
Cashal Smooth 80
n
* * * *
Classique Textured 68
n n n n
n
Clermont Textured 68
n n n n
n
Colonist Textured 68
n n n n
n
Colonist Smooth 68
n n n n
n
Colonist Textured 70 n
Colonist Smooth 70 n n n
Colonist Textured 80 n
Colonist Smooth 80
n n n n n n n
Caiman Smooth 80

n


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* Check with your supplier for availability.

Colonist

Carmelle

Caiman

Cashal

n
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Trimming CraftMaster molded interior doors may cause damage

not covered under the warranty.

Conmore

Crossmore Cremona

CraftMaster Interior Doors are Green Products

Build green while maintaining the beauty and functionality of molded interior doors.

3 Sustainable Materials
CraftMaster molded door designs are made from wood that has no commercial timber value and is the byproduct
of other operations, not old growth timber.
Wood Sources for Molded Designs:
Sawmill chips: generated as residual waste from sawmill operations.
Field chips: residuals from field chipping operations of tree tops and leftover wood. If it is not used in
manufacturing operations, it rots or is sent to landfills. The removal of this wood source allows mature trees to
grow. Field chips are a byproduct of sound logging practices.
All wood comes from an area within a 200 mile radius of door facings facility.

3 Certified Recycled Content

CraftMaster molded door designs contain a minimum of 35% pre-consumer recycled
wood fiber content. This is certified by Scientific Certification Systems under certificate
number SCS-MC-01117.
All hollow core CraftMaster interior passage doors contain a minimum of 25% preconsumer recycled wood fiber content. This is certified by Scientific Certification Systems
under certificate number SCS-MC-03033.
All hollow core CraftMaster interior bifold doors contain a minimum of 22% preconsumer recycled wood fiber content.This is certified by Scientific Certification Systems
under certificate number SCS-MC-03034.

MINIMUM 35% RECYCLED CONTENT

PRE-CONSUMER

MINIMUM 25% RECYCLED CONTENT

PRE-CONSUMER

MINIMUM 22% RECYCLED CONTENT

PRE-CONSUMER

3 Complies with CARB

CraftMaster molded door designs (facings) meet Phase 2 of the California Air Resources Board (CARB)
Airborne Toxic Control Measure (ATCM) 93120.

3 No Added Urea Formaldehyde

CraftMaster molded door designs have no added urea formaldehyde. This is certified
by Scientific Certification Systems under certificate number SCS-MC-01802. They
are manufactured with environmentally preferable phenolic resins.
Through repeated testing by the Composite Panel Association (CPA), CraftMaster
molded door designs have demonstrated formaldehyde emissions equivalent to
background levels found in the environment.

3 Low VOC Primer and Adhesives

CraftMaster products are primed with a low VOC primer. This primer is among the most environmentally preferable
of all coatings available.

3 Contributes to Green Building Programs

CraftMaster molded interior doors contribute to green building programs such as LEED and the National Green
Building Standard.

Were door people.

For Added Green Benefits - Specify a CraftMaster Green Door

CraftMaster Green Doors have all of the green features of CraftMaster molded interior doors, plus:
CraftMaster Green Doors contain no added urea formaldehyde.
The adhesives used in CraftMaster Green Doors have ultra low VOC emissions
Solid core CraftMaster Green Doors are made with a GreenLite Core:
Sustainable solid core provides the heft, weight and sound-deadening properties of a solid wood door.
Made using wood obtained from forestlands that are certified by Sustainable Forestry Initiative (SFI).
Contains pre-consumer recycled content.
Produces very low formaldehyde and VOC emissions (exceeds CARB standards).

How to Specify the CraftMaster Green Door

Design: Any of the designs in the CraftMaster line of molded interior doors1.

Core: Standard hollow core or solid core with GreenLite fiberboard door core.
Stiles and Rails: Finger joint or clear wood.

Lock Block: Wood.

Thickness: Either 13/8 or 13/4.

Sizes: For available sizes, see the size chart on page 3.
1

Solid core Crossmore and Conmore doors use an MDF core and are not included in the CraftMaster Green Door specification.

Smooth Finish, Clean Designs

Corvado

Smooth finish
Square top, two-panel plank door with a smooth finish.
Offers the warmth and richness of a traditional plank door with a
distinctive groove and modified sticking pattern for added detail.
Patented and proprietary. Covered by U.S. Patent D541,947.
Available in 68, 70 and 80 passage
and bifold sizes.

Shown right: Detail

of the Corvado
plank panel door.

Cashal

Smooth finish
Arch top, two-panel plank door that brings character and charm to
any room.
Combines elements of historical door design with modern
functionality, making it well-suited for many home styles and dcors.
Available in 68, 70 and 80 passage
and bifold sizes.
Shown right: Detail of the arch top
groove panel Cashal door.

Caiman

Smooth finish
Two-panel, true arch design that is the picture of
elegant simplicity.
Available in 68, 70 and 80 passage and bifold sizes.

Were door people.

Smooth
Smoothfinish,
Finish,clean
Clean
designs
Designs
Crossmore
Smooth finish

Patented and proprietary. Covered by U.S. Patent D616,117.

Created through advanced panel technology to produce a truly
authentic, molded flat panel door.
Crossmore is a contemporary door that functions beautifully in
renovated bungalows, sleek, modern homes and everything in between.
Available in 68 and 70 passage and bifold sizes.

Shown above: Detail of the

Crossmore flat panel door.

Conmore

Smooth finish
Patented and proprietary. Covered by U.S. Patent D616,109.
The only truly authentic molded, flat five-panel door.
Combines a classic panel design with a smooth-surfaced elegance
Available in 68 and 70 passage and bifold sizes.

Smooth Finish, Clean Designs

Cremona

Smooth finish
Bold, sleek and stylish, this door brings chic to any room.
Available in 68, 70 and 80 passage and bifold sizes.

Coventry

Smooth finish
A classic design that has both a unique character
and a universal appeal.
Available in 68, 70 and 80 passage and bifold
sizes.

Carrara

Smooth finish
Austere yet welcoming, this uncluttered design has limitless
appeal.
Available in 68, 70 and 80 passage and bifold sizes.

Were door people.

Smooth
designsStyle
Colonistfinish,
Offersclean
Traditional
Colonist

Pine wood grain texture or smooth finish

Distinguished by more than a quarter
century of precision craftsmanship, this
classic design rises above all imitators.
Available in 68, 70 and 80 passage
and bifold sizes.

Colonist
Commercial
Smooth finish

Ideal for hotels, healthcare facilities and office

buildings.
Fits most standard commercial hardware,
including door closers, exit devices, kick plates,
and card and mortise locks.
Available for 30 openings in 68 and 70
heights.

Carolina

Pine wood grain texture

A unique, quarter-round profile adds a
stately quality to the classic six-panel design.
Available in standard 68 passage and
bifold sizes.

Shown left: Detail of the Carolina

quarter-round profile.

Rich Textured Designs

Coventry

Oak wood grain texture

A classic design that has both a unique
character and a universal appeal.
Available in standard 68 passage and
bifold sizes.

Classique

Oak wood grain texture

Bold, sleek and stylish, this door brings
chic to any room.
Available in standard 68 passage and
bifold sizes.

Carmelle

Oak wood grain texture

Arched tops lend a storybook flair to
this four-panel classic.
Available in standard 68 passage and
bifold sizes.

Clermont

Oak wood grain texture

A simple, straightforward design that is
versatile enough to fit in any dcor.
Available in standard 68 passage and
bifold sizes.

10

Were door people.

Colonist Pre-Finished Series

Enjoy the utmost in beauty and convenience with CraftMaster
Pre-Finished Series.
Colonist Pre-Finished doors are available in two colors with an oak grain
textured finish, as well as white with a pine wood grain textured finish.
Available in standard 68 passage and bifold sizes.
Choose from these Pre-Finished colors:

CraftMaster
CraftMaster
Natural Mesa

CraftMaster
White

Due to the use of a protective topcoat sealer, Pre-Finished doors cannot be

repainted without fully removing the topcoat sealer.
Colonist Pre-Finished CraftMaster White

Colonist Pre-Finished in CraftMaster Natural

Colonist Pre-Finished in CraftMaster Natural

CraftMaster Reflection Series

Colonist Pre-Finished in CraftMaster Mesa

Colonist Pre-Finished Bifolds in CraftMaster Mesa

11

Handling, Installation Instructions and Finishing Recommendations

Handling and Installation
Instructions
Note this warranty excludes all damage or failure resulting from
failure to strictly follow these instructions:
1. All six sides of the door must be finished with suitable
topcoat or sealer before final use.
2. Deliver door(s) to building site after plaster or cement
is dry. If doors are stored at job site for more than one
week, all edges should be sealed.
3. Handle with clean gloves and do not drag doors across
one another or across other surfaces.
4. Store doors flat on a level surface in a dry, well ventilated
building. Cover to keep clean, but allow air circulation.
5. Doors should not be subjected to excessive water, abnormal
heat, extreme dryness, humid conditions or sudden changes
therein. They should be conditioned to average prevailing
relative humidity of the locality before hanging.
6. The utility or structural strength of the door must not
be impaired in the fitting of the door, the application
of hardware, or cutting and altering the door for lights,
louvers, panels, or any other special details.
7. Two hinges may be used for hollow core doors weighing
less than 50 pounds or 68 in height. Solid core doors
68 in height and all 70 doors require 3 hinges. All
doors greater than 70 require 4 hinges. Field trimming of
bifold and passage doors will void the warranty.
8. Before finishing, remove handling marks or effects of
exposure to moisture through a thorough, final sanding
over all surfaces of the door using a fine grit sandpaper.
Clean before applying sealer or finish.

Finishing Recommendations
Materials Needed:

Oil-based or water-based paint or stain

3- 4 nylon bristle brush
1 nylon bristle brush (for staining only)
100% cotton, lint-free wiping cloth
Denatured alcohol or mineral spirits

How to Paint Textured CraftMaster Molded Interior Doors

Colonist

12

1. Choose a high quality gloss or semi-gloss paint. This

will offer better performance and easier application. It
will also best highlight the wood grain texture on the
door.
2. When buying paint, select paint to finish an interior
door. Also, note the properties you most desire:
low odor, excellent washability, easy clean-up and
smoothness.
3. Lightly sand the entire surface with fine grit
sandpaper to remove minor surface imperfections.
4. Make sure the door is clean and dry. Moisten a lintfree cloth with denatured alcohol or mineral spirits.
Wipe the door thoroughly to remove all dust.
5. Paint the door edges and touch-prime any minor
surface scratches.
6. When the door is fully dry, apply two coats of
high-quality paint. Follow the paint manufacturers
recommendations for finishing.
7. Be sure to finish top and bottom edges.

How to Paint Smooth CraftMaster Molded Interior Doors

Use a paint of desired gloss level. Follow steps 1, 2, 3 and 4 noted

above. Instead of step 5, apply at least three coats of topcoat with
a sprayer, sanding between each coat.
Of course, youre not restricted to one color. Consider
contrasting the panels with the rest of the door, making the
mouldings darker, or affixing decals on the panels for a childs
room. Special effects, such as layering, translucence and texturing
allow colors to become more complex as their effects interact
with lighting. Your options are limited only by your imagination, so
express yourself and turn your doors into dcor.

How to Stain Textured CraftMaster Molded Interior Doors

Because staining CraftMaster molded interior
doors by hand is more like antiquing than
typical staining, it is recommended that they be
stained by a professional. This is not a project for
beginners. Results are dependent on the type
of stain used, application technique, individual
preference, experience, and humidity conditions.

For those who wish to stain CraftMaster

doors, the following instructions may be helpful.
Always test your stain on a small section of the
door first, or call 800-405-2233 to request a
hand sample for test purposes.
1. Prime the door with a tan primer. This will
yield better results when trying to achieve
a darker, more even wood-tone finish.
Purchase a water-based primer.

Clermont

2. Consult your local finishing supplier for the best stain to use,
based on your experience and the desired look. Typically,
opaque, solid-body or pigmented solid color stains that are
oil-based liquid, oil-based gel, or water-based liquid work
best. Transparent or semi-transparent stains do not provide
adequate color coverage and should not be used.
3. Lightly sand the entire surface with fine grit sandpaper to
remove minor surface imperfections.
4. Make sure the door is clean and dry. Moisten a lint-free cloth
with denatured alcohol or mineral spirits. Wipe the door
thoroughly to remove all dust.
5. Follow the stain manufacturers application instructions. Start
with the door panels, then cover the horizontal rails, then
cover the vertical stiles. Use the diagrams at left as a reference.
Numbers 1-4 indicate the order to use when applying the
stain.
6. Remove any excess stain from the corners of the panel areas
by feathering with a 1 dry brush.
7. When wiping the stiles and rails, use long strokes to prevent
the stain from pooling where the horizontal rails and vertical
stiles meet.
8. Allow the door to dry completely for 24 hours. Follow the
stain manufacturers recommendations for a clear, protective
topcoat.
Note: Smooth CraftMaster molded interior doors cannot be stained.

Were door people.

CRAFTMASTER
DOOR WARRANTy
LIMITED WARRANTy
CRAFTMASTER
INTERIORINTERIOR
DOOR LIMITED

1
1
warranty
is CraftMaster
effective forallProducts
CraftMaster
on or nonconformity
If the claimedisnonconformity
warp
a door
slab, we may defer
This warranty isThis
effective
for all
on or Products
If the claimed
warp of a doorisslab,
weofmay
defer
after
June
1,
2013
for
use
in
the
United
States
and
Canada.
repairing
or replacing
door slab
for12a months
period up to 12 months
after June 1, 2013 for use in the United States and Canada. repairing
or replacing
the door
slab forthe
a period
up to
Any previous
warranties
to apply
claim. It isfor
nota uncommon
for a temporary warp
Any previous warranties
will continue
to will
applycontinue
to products
soldto products
from thesold
date of from
claim.the
It isdate
not of
uncommon
temporary warp
under the
CraftMaster
name
prior
this date. For
additional
condition
to occur
the door
slabhumidity
adjusts toand
local humidity and
under the CraftMaster
name
prior to this
date.
Fortoadditional
condition
to occur
as the door
slab as
adjusts
to local
information,
including
care and
maintenance
refer to conditions.
temperature
conditions.
willagainst
not be counted against
information, including
care and
maintenance
information
referinformation
to
temperature
This deferral
willThis
not deferral
be counted
www.craftmaster.com.
the warranty period.
www.craftmaster.com.
the warranty period.

What This
Warranty COVERS
What This Warranty
COVERS
2

What This
Warranty
Does NOT Cover
What This Warranty
Does
NOT Cover

2 original owner that if your CraftMaster Product

We
warrant
to the
Thisnot
warranty
doesor
notcomponents
cover parts(e.g.,
or components
We warrant to the
original
owner
that if your CraftMaster Product
This warranty does
cover parts
locksets, (e.g., locksets,
exhibits
a defect
in material or
workmanship
within five
(5) years
not sold by the
to the original owner.
exhibits a defect in
material
or workmanship
within
five (5) years
handles,
etc.) nothandles,
sold by etc.)
the manufacturer
to manufacturer
the original owner.
of
the
date
of
original
purchase,
we
will,
at
our
option,
repair,
See
your
distributor
or
dealer
regarding
the
of the date of original purchase, we will, at our option, repair, See your distributor or dealer regarding the warranty on thewarranty on the
or refund
theofpurchase
price
the Product orentire
component
entire
door
system
and/or
these other components.
replace or refundreplace
the purchase
price
the Product
orofcomponent
door system
and/or
these
other
components.
3
Skilled
labor3 necessary
(where deemed
by us) to repair or
part. Skilled laborpart.
(where
deemed
by us) necessary
to repair or
We
are
not
liable
for:
We are
replaceisany
component
is provided
one
year from
thenot
dateliable for:
replace any component
provided
for one
(1) yearfor
from
the(1)
date
of
purchase.
Normal
wear andnormal
tear, including
wear and tear of
of purchase.
Normal wear and
tear, including
wear andnormal
tear of
weatherstrip;
and natural
weathering
of surfaces or variations
weatherstrip;
and
natural
weathering
of
surfaces
or
variations
Factory
Prefinish:
We
warrant
the
factory-applied
prefinish
Factory Prefinish: We warrant the factory-applied prefinish
in the color
or texture
ofsurface
wood or
finish;that
surface cracks that
the (1)
color or texture
of wood
or finish;
cracks
on our
doors checking,
against peeling,
checking,
or cracking
forinone
on our doors against
peeling,
or cracking
for one
(1)
are
less
than
1/32"
in
width
and/or
2"
in
length.
are
less
than
1/32"
in
width
and/or
2"
in
length.
Should
the factory
prefinish
be proven
year. Should theyear.
factory
prefinish
be proven
defective,
we willdefective, we will
at our or
option,
replace
or refinish
door or
up dueto Problems
to misuse
orfollow
abuse;the
failure
follow the care and
at our option, replace
refinish
the door
or paythe
a credit
up pay a credit
Problems
misuse or due
abuse;
failure to
caretoand
to $100
opening
per current
openingowner.
to the (Note:
current owner.
(Note:
maintenance
instructions;
a result
of any cause beyond
to $100 per opening
per per
opening
to the
maintenance
instructions;
or as
a result of or
anyascause
beyond
this coverage
applies to finish
factory-applied
finish
coat options
only;
our reasonable
(e.g. fire, flood,
earthquake,
other acts
this coverage applies
to factory-applied
coat options
only;
our reasonable
control
(e.g. fire, control
flood, earthquake,
other
acts
standardprimer
factory-applied
primer
is not a finish coat.)
of of
nature,
actsoutside
of thirdofparties
outside of our control).
standard factory-applied
is not a finish
coat.)
of nature, and acts
third and
parties
our control).
Problems
related
to: finishing
improper
finishing of all surfaces
warranty is not transferable. Problems related
to: improper
field
of field
all surfaces
Transferability:Transferability:
This warranty is This
not transferable.
and back)
edgesand
(top,
bottom,
(front and back)(front
and edges
(top, and
bottom,
sides)
of theand sides) of the
door(See
slab our
and Finishing
frame (See
our Finishing
Instructions at www.
How to Get Assistance
door slab and frame
Instructions
at www.
How to Get Assistance
craftmaster.com);
variation
or
unsatisfactory
If
you
have
a
problem
with
your
CraftMaster
Door,
immediately
craftmaster.com); variation or unsatisfactory results in sheen results in sheen
If you have a problem with your CraftMaster Door, immediately
or texture
resulting
from the of
field
application
upon discovery,
contactorthe
distributor
or dealer
you resulting
or texture
from the
field application
paint
or any of paint or any
upon discovery, contact
the distributor
dealer
from whom
you from whom
other finishing material.
purchased
our product
or contact us directly:
other finishing material.
purchased our product
or contact
us directly:
Warp
any0"3'6"
8' 0"
by 1door
3/4", or smaller door
wide for
by 8'
highwide
by 1by
3/4",
orhigh
smaller
Mail: Door
CraftMaster
Door Warranty Claims Warp for any 3'6"slab,
which does
not
exceed
in door
the plane
Mail:
CraftMaster
Warranty Claims
slab, which does not exceed
1/4" in
the
plane 1/4"
of the
slab of the door slab
P.O.
Box
1329
P.O. Box 1329
itself;
door
slabs
wider
and/or
higher are for
not guaranteed for
itself;
door
slabs
wider
and/or
higher
are
not
guaranteed
Klamath
Falls,
OR
97601
Klamath Falls, OR 97601
warp.
warp.
Phone:
800-535-3936
Phone:
800-535-3936
Fax:
800-436-5954
Bow or
misalignment
in theinframe
in which the door
Fax:
800-436-5954
in the
frame or jamb
whichor
thejamb
door
Email:
CustomerServiceAgents@jeld-wen.com Bow or misalignment
slab is hung.
Email:
CustomerServiceAgents@jeld-wen.com
slab is hung.
Web:
www.jeld-wen.com/contact-us
Web:
www.jeld-wen.com/contact-us
Slight
expansiondue
or contraction
due to varying environmental
Slight expansion
or contraction
to varying environmental
conditions; (shrinkage
slab movement
(shrinkage
or swelling)
of 1/4" or
We
can
respond
quickly
and
efficiently
if
you
provide
the
following:
conditions;
slab
movement
or
swelling)
of 1/4"
or
We can respond quickly and efficiently if you provide the following:
less due to
and humidity,
our Care &
a) date
and location
of purchase,
or product
identification
less from
due to temperature
andtemperature
humidity, consult
our Careconsult
&
a) date and location
of purchase,
or product
identification
from
Maintenance
documents
howthis
to natural
work with this natural
theedge
tag of
onthe
theslab,
top edge
of to
thecontact
slab, b)you,
howc)tothe
contact you,
c) the
Maintenance
documents
on how
to workonwith
the tag on the top
b) how
movement.
address
where
the
product
can
be
inspected,
and
d)
a
description
movement.
address where the product can be inspected, and d) a description
the apparent
problem
the productare
(photographs are
Installation
ordesign
flaws inand
building
design and construction;
of the apparentofproblem
and the
productand(photographs
Installation errors
or flaws inerrors
building
construction;
helpful).
be in strict
conformance
with the installation
helpful).
installation must installation
be in strict must
conformance
with
the installation
instructions
by the
of the door entry
instructions provided
by the provided
manufacturer
of manufacturer
the door entry
What
We
Will
Do
What We Will Do
system.
system.
yourwenotification,
Upon receivingUpon
your receiving
notification,
will send we
out will
an send out an
Structural
or other
caused by
acknowledgement
within
three
business
days
to the contact,
which integrity
Structural
issues integrity
or otherissues
problems
causedproblems
by
acknowledgement
within three business
days
to the
contact,
which
improper
fitting ofimproper
the hardware,
improper
sizing of the
youWe
have
Weyour
will claim
investigate
your
claim
begin to field fitting
of thefield
hardware,
sizing of
the
you have provided.
willprovided.
investigate
and will
begin
to and willimproper
door
slab, orproblems.
other assembly problems.
appropriate
action
within
30 days
after receipt of notification.
door slab, or other
assembly
take appropriate take
action
within 30 days
after
receipt
of notification.
youriswarranty
claim
denied,anweinspection
may charge
fee
If your warranty Ifclaim
denied, we
mayis charge
feean inspection
Hardware,
accessories
ornot
inserts
that are
not provided by us.
accessories
or inserts
that are
provided
by us.
for an onsite
that
is required
or requested byHardware,
you.
for an onsite inspection
that isinspection
required or
requested
by you.

Cost
for
labor,
removal
or
disposal
of
defective
product(s),
for labor, removal or disposal of defective product(s),
your claim
accepted,
we choose
to repair orCost
replace
If your claim is Ifaccepted,
andiswe
choose and
to repair
or replace
of the door
replacement
door or
installation or installation
finishing oforthefinishing
replacement
or
the
product
or
a
component
of
the
product,
the
replacement
the product or a component of the product, the replacement
component.
component.
product/component
be provided
in the same specification
product/component
will be providedwill
in the
same specification
Incidental ordamage.
consequential
damage. Some states/provinces
as the original
product.
Replacement
products,
and or consequential
Incidental
Some states/provinces
as the original product.
Replacement
products,
components
andcomponents
do exclusion
not alloworthelimitation
exclusionof orincidental
limitationor of incidental or
servicesfor
arethe
warranted
theoriginal
balanceproduct
of the original
product
do notorallow the
services are warranted
balance offorthe
or
consequential
so this
warranty,
or 90 is
days,
whichever is longer.
consequential damages,
so this damages,
may not apply
tomay
you.not apply to you.
service warranty,service
or 90 days,
whichever
longer.

Continued
Continued on next
page on next page
13

CRAFTMASTER INTERIOR DOOR LIMITED WARRANTy

his warranty is effective for all CraftMaster Products1 on or

If the claimed nonconformity is warp of a door slab, we may defer
fter June 1, 2013
for use in Legal
the United
States and--Canada.
repairing
replacingItthe
door slab
forrights.
a period up to 12 months
Important
Information
Please read
this or
carefully.
affects
your
Any previous warranties will continue to apply to products sold
from the date of claim. It is not uncommon for a temporary warp
This
Limited
Warranty
document
sets
forth
our
maximum
liability
for
our
products.
shall
not beand
liable for special,
nder the CraftMaster name prior to this date. For additional
condition to occur as the door slab adjusts toWe
local
humidity
indirect,
consequential,
or
incidental
damages.
Your
sole
and
exclusive
remedy
with
respect
to
any
and
nformation, including care and maintenance information refer to
temperature conditions. This deferral will not be counted against all losses or
damages
resulting
from
any
cause
whatsoever
be asperiod.
specified above. We make no other warranty or guarantee,
www.craftmaster.com.
theshall
warranty
either express or implied, including implied warranties of merchantability and fitness for a particular purpose to the
original
purchaser or to any subsequent user What
of the Product,
except as
expressly
What This Warranty
COVERS
This Warranty
Does
NOTcontained
Cover herein. In the event state or
2 precludes exclusion or limitation of implied warranties, the duration of any such warranties shall be no
provincial
law
We warrant to the original
owner
that if your CraftMaster Product
This warranty does not cover parts or components (e.g., locksets,
longer than,
and the time
andfive
manner
of presenting
claim
thereon
be the same
as, that
provided
xhibits a defect in material
or workmanship
within
(5) years
handles,any
etc.)
not sold
by theshall
manufacturer
to the
original
owner. in the express
warranty
stated
Warranty
gives you
legal rights,
you may
have other rights
f the date of original
purchase,
we herein.
will, atThis
our Limited
option, repair,
Seedocument
your distributor
or specific
dealer regarding
the and
warranty
on the
that
vary from
state/province.
eplace or refund the
purchase
price state/province
of the Product ortocomponent
entire door system and/or these other components.
art. Skilled labor3 (where deemed necessary by us) to repair or
are relating
not liableto
for:
Anyisdispute,
or claim
arising
of or
this warranty, any alleged breach thereof, or the use or
eplace any component
providedcontroversy
for one (1) year
from the
date outWe
sale
of
the
products
to
which
this
warranty
applies
shall
be
resolved
by mandatory
and binding
arbitration
f purchase.
Normal wear and tear,
including normal
wear and
tear of administered
by the American Arbitration Association in accordance
with its
commercial
arbitration
rules.or
Original
purchaser agrees
weatherstrip;
and
natural
weathering
of
surfaces
variations
Factory Prefinish:
We
warrant
the factory-applied
prefinish
that
they
may assert
claims against
JELD-WEN inintheir
individual
capacity
only,orand
notsurface
as a plaintiff
or
class member in
the
color
or
texture
of
wood
finish;
cracks
that
n our doors against
checking,
cracking
for one (1)
anypeeling,
purported
classor
action
proceeding.
Rejection
ofless
these
dispute
resolution
provisions
must be sent to JELD-WEN at
are
than
1/32"
in
width
and/or
2"
in
length.
ear. Should the factory
prefinish
be proven
defective,
we will(30) days of original purchasers receipt of the Products to which this warranty
the address
provided
herein
within thirty
t our option, replace
or refinish the door or pay a credit up
Problems due to misuse or abuse; failure to follow the care and
applies.
o $100 per opening per opening to the current owner. (Note:
maintenance instructions; or as a result of any cause beyond
his coverage applies
factory-applied
finish
coat options
reasonable
control (e.g.
fire, flood,
earthquake,
acts
Notodistributor,
dealer or
representative
of only;
CraftMasterour
Doors
has the authority
to change,
modify
or expandother
this warranty.
The original
tandard factory-applied
primer
is not
a finish
coat.)
of nature,
and actsunderstand
of third parties
of by
ouritscontrol).
purchaser
of this
Product
acknowledges
that they have read
this warranty,
it and outside
are bound
terms and agrees to provide
this warranty to the original owner of the structureinto
which therelated
Product
installed. field finishing of all surfaces
Problems
to:is improper
Transferability: This warranty is not transferable.
(front and back) and edges (top, bottom, and sides) of the
1
door slab
and frame and
(Seemarketed
our Finishing
Instructions
at www.
How to Get Assistance
CraftMaster Products shall refer to interior door products
manufactured
by JELD-WEN
under
the CraftMaster brand
craftmaster.com); variation or unsatisfactory results in sheen
you have a problem
with
Door,and/or
immediately
name
for your
use inCraftMaster
the United States
Canada.
or texture resulting from the field application of paint or any
pon discovery, contact
the distributor or dealer from whom you
2
This warranty
extends
to the original owner (original owner
means
the contractor/dealer/distributor/purchaser
and the initial owner of the
other
finishing
material.
urchased our product
or contact
us directly:
structure where the product is initially installed) and is not transferable.The original purchaser of this product acknowledges that they have
Warp foragrees
any 3'6"
wide bythis
8' 0"
high by to
1 3/4",
or smaller
door
read thisDoor
warranty,
understand
to provide
warranty
the original
owner
of the structure into
Mail:
CraftMaster
Warranty
Claimsit and are bound by its terms and
does
exceed 1/4"
in the
of the
doorisslab
which
the product is installed. Should state or provincialslab,
law which
preclude
no not
transferability,
then
the plane
warranty
period
effective as applicable
P.O. Box
1329
itself;
wider and/or
higher
are not
up to
five
(5)97601
years from the date of initial purchase for
doordoor
slabsslabs
and systems
and one
(1) year
fromguaranteed
the date offor
manufacture for the
Klamath
Falls,
OR
warp.
factory pre-finish.
Phone:
800-535-3936
Fax:
800-436-5954
3
Bow knowledge,
or misalignment
in the methods
frame or or
jamb
in which
the door
Skilled labor refers to tasks where specialized technical
experience,
tools
are required
to properly identify,
Email:
CustomerServiceAgents@jeld-wen.com
slab is hung.
diagnose and/or correct product-related problems.
Web:
www.jeld-wen.com/contact-us
trademark
Slight expansion
contraction
dueare
tothe
varying
environmental
2013, JELD-WEN, inc. | CraftMaster is a registered
of CMI.orAll
other marks
property
of their respective owners.
conditions; slab movement (shrinkage or swelling) of 1/4" or
We can respond quickly and efficiently if you provide the following:
less due to temperature and humidity, consult our Care &
) date and location of purchase, or product identification from
Maintenance documents on how to work with this natural
he tag on the top edge of the slab, b) how to contact you, c) the
movement.
ddress where the product can be inspected, and d) a description
f the apparent problem and the product (photographs are
Installation errors or flaws in building design and construction;
elpful).
installation must be in strict conformance with the installation
instructions provided by the manufacturer of the door entry
What We Will Do
system.
Upon receiving your notification, we will send out an
Structural integrity issues or other problems caused by
cknowledgement within three business days to the contact, which
improper field fitting of the hardware, improper sizing of the
ou have provided. We will investigate your claim and will begin to
door slab, or other assembly problems.
ake appropriate action within 30 days after receipt of notification.
your warranty claim is denied, we may charge an inspection fee
Hardware, accessories or inserts that are not provided by us.
or an onsite inspection that is required or requested by you.
Cost for labor, removal or disposal of defective product(s),
your claim is accepted, and we choose to repair or replace
installation or finishing of the replacement door or
he product or a component of the product, the replacement
component.
roduct/component will be provided in the same specification
Incidental or consequential damage. Some states/provinces
s the original product. Replacement products, components and
do not allow the exclusion or limitation of incidental or
ervices are warranted for the balance of the original product or
consequential damages, so this may not apply to you.
ervice warranty, or 90 days, whichever is longer.

Continued on next page

14

Were door people.

2013 CraftMaster Manufacturing, Inc. All rights reserved.

All trademarks and service marks (registered and unregistered) shown are
owned by or licensed to CraftMaster Manufacturing, Inc. or its affiliates.

437

5/13

15

Were door people.

CONTACT US
1.800.405.2233
craftmasterdoors.com

craftmasterdoors.com