Getting Started

Symantec High Availability
Agent Pack Getting Started

Guide
2Q 2015
June 2015
Symantec High Availability Agent Pack Getting

Started Guide
The software described in this book is furnished under a license agreement and may be used
only in accordance with the terms of the agreement.
Agent version: 2Q2015
Document version: 2Q2015 Rev 0
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Getting Started with

Symantec High Availability
Agent Pack
This document includes the following topics:
Overview
Directory structure of the entire Agent Pack tar or ZIP file
Symantec Cluster Server agents
Veritas Cluster Server One agents
Symantec ApplicationHA support
Internationalization (I18N) support
High availability and clustering solutions
Additional product information
Overview
This Agent Pack is the release vehicle for Symantec High Availability agents. Agent
Pack includes the currently shipping agents for Symantec Cluster Server (VCS),
Veritas Cluster Server One (VCS One), and Symantec ApplicationHA. Agent Pack
is released independently of the product release trains.
You can download Agent Pack from the Symantec Operations Readiness Tools
(SORT) Web site, at https://sort.symantec.com/agents.
Getting Started with Symantec High Availability Agent Pack

Directory structure of the entire Agent Pack tar or ZIP file
For VCS agents, you can either download the entire Agent Pack tar file and then
navigate to the agent you wish to install, or you can download and install a specific
agent tar file.
For important updates regarding this release, see the Late-Breaking News TechNote
on the Symantec Technical Support website:
http://www.symantec.com/docs/TECH46455
For the latest updates or software issues for the agents in this release, see the
Symantec High Availability Agent Pack Release Notes.
Note: This document does not contain information about the Symantec High
Availability agents for Microsoft applications on Windows. For information about
these agents, see the Symantec Cluster Server Agent Pack Readme. The Readme
is available on the VCS Agent Details page on SORT and also in the agent ZIP file.
Note: For information about ApplicationHA agents on Windows, see the Symantec
Application HA Agent Pack Readme. The Readme is available on the ApplicationHA
Agent Details page on SORT and also in the agent ZIP file.
Contact your Symantec sales representative for details about the agents in this
Agent Pack, additional agents under development, and agents available as part of
Storage Foundation products or through Symantec Consulting Services.
Directory structure of the entire Agent Pack tar or

ZIP file
The contents of the entire Agent Pack tar file or ZIP file are organized by platform,
and platform directories are further subdivided by software distribution or
architecture, product (VCS, VCS One, or Symantec ApplicationHA), and then by
version.
The VCS agents are further classified into three categories: application, database,
and replication.
For example: The agent for WebLogic Server that is appropriate for use with VCS
6.0 on Solaris sparc is located in the directory:
solaris/sol_sparc/vcs/application/weblogic_agent/5.0/<agent_version>_agent

Note: For VCS 5.1 and 6.0 on AIX, HP-UX, Linux, and Solaris platforms, use the
agents located in the following directory:
platform/dist_arch/vcs/application/agent/5.0
For VCS 3.5 on the HP-UX platform and VCS 4.0 on the Linux and Solaris platforms,
use the agents located in the following directory:
platform/dist_arch/vcs/application/agent/4.1
The Solaris 11 Image Packaging System (IPS) packages are available in the
following directory:
cd1/solaris/sol11_sparc/vcs
The package for the Symantec High Availability Configuration wizard installer is
available in the following directory:
For VCS 6.x
cd1/linux/dist_arch/vcs/6.x/rpms
where x denotes the minor version of VCS.

where, dist_arch is sles11_x86_64, sles10_x86_64, rhel6_x86_64, rhel5_x86_64,
or rhel7_x86_64.
This package installs only the Symantec High Availability Configuration wizard. To
be able to use the wizard to configure application monitoring, you must download
the application-specific agent tar file from Symantec Operations Readiness Tools
(SORT) and uncompress the file to the same directory as that of the wizard installer.

This section lists the Symantec Cluster Server agents and the supported
applications. The agents are classified under the following categories:
Application agents
These agents are responsible for making enterprise applications highly available.
Database agents
These agents make the RDBMS highly available.
Replication agents
These agents, when integrated with array-based data replication or
software-based data replication solutions, make sure that data is available to
applications in read-write mode as part of disaster recovery. This category also
includes agents that are used for testing of disaster recovery, also known as
disaster recovery fire drill.

In addition, an Agent Builder tool for building custom agents is available in the
application agent directory for each UNIX platform.
VCS Application agents

The agents support all intermediate minor versions of the respective application.
The name in parentheses is the agent directory name.
Table 1-1
Supported software for Application agents
Application agent
AIX
HP-UX
Linux
Solaris
Windows
Cisco UCS
No
No
Yes
No
No
No
No
Yes
No
Yes*
No
No
Yes
No
No
Yes
Yes
Yes
Yes
No
No
No
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
No
Yes
Yes
Yes
No
No
Yes
Yes
No
(ucsutil_agent)
Data Loss Prevention
(dlp_agent)
Docker
(docker_agent)
Documentum
(documentum_agent)
IBM InfoSphere DataStage
(infosphere_agent)
IBM WebSphere
(websphere_agent)
IBM WebSphere MQ
(webspheremq_agent)
IBM WebSphere MQ FTE
(webspheremq_agent)
Informatica
(informatica_agent)
Informatica PowerCenter Service Manager Yes
(powercentersvcmgr_agent)
JBoss Application Server
(jboss_agent)
No

Table 1-1
Supported software for Application agents (continued)
Application agent
AIX
HP-UX
Linux
Solaris
Windows
Oracle Applications
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
Yes*
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
No
No
Yes
No
No
Yes
Yes
Yes
Yes
No
Yes
No
Yes
No
No
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
(oracleapps_agent)
Oracle Application Server
(oracleas_agent)
Oracle Essbase
(essbase_agent)
Oracle Fusion Middleware
(oracleas_agent)
Oracle PeopleSoft
(tuxedo_agent)
Oracle Siebel
(siebel_agent)
Oracle Tuxedo
(tuxedo_agent)
Oracle WebLogic Server
(weblogic_agent)
SAN Boot
sanboot_agent
SAP Components
(sap_agent)
SAP liveCache Hot Standby
(saphotStandby_agent)
SAP LiveCache
(sap_agent)
SAP NetWeaver
UNIX: (sap_agent)
Windows: (sapnw_agent)
10

Table 1-1
Supported software for Application agents (continued)
Application agent
AIX
HP-UX
Linux
Solaris
Windows
SAP NetWeaver with HA-API support
Yes
No
Yes
Yes
No
No
No
Yes
No
No
No
No
Yes
No
No
Yes
Yes
Yes
Yes
Yes
No
No
No
Yes
No
No
No
No
Yes
No
Yes
Yes
Yes
Yes
No
(sap_agent)
SAP HANA
(sap_agent)
SAP Sybase Replication Server
(sybasers_agent)
SAP Web Application Server
UNIX: (sap_agent)
Windows:(sapwebas_agent)
SunJES Messaging Server Suite
(sunjes_agent)
Sun ONE Proxy Server
(sunone_agent)
Tibco EMS
(tibco_agent)
Note: * There is no separate agent available for Oracle Siebel CRM and for Data
Loss Prevention on the Windows platform. However, support for these applications
is provided through a generic service on Windows. For additional information, see
the following Technical Support TechNotes:
Oracle Siebel CRM: http://www.symantec.com/docs/TECH58577
Data Loss Prevention: http://www.symantec.com/docs/DOC3422.
Support for multiple components of an application

Some VCS Application agents monitor multiple components of an application. For
example:
The Symantec High Availability agent for Informatica

To ensure high availability of the Informatica B2B Data Exchange and
PowerCenter applications, the agent monitors the following components:
B2B Data Exchange Server
11

B2B Data Exchange Operation Console
B2B Data Exchange JMS Broker
B2B Managed File Transfer
PowerCenter
The Symantec High Availability agent for IBM InfoSphere DataStage

The agent monitors specific InfoSphere components, such as DS Engine, ASB
Agent, and ASB Logging Agent.
The Symantec High Availability agent for SAP Components

The agent supports the following standalone engines of an SAP system:
SAP Gateway
SAP Master Data Management (MDM)
SAP Web Dispatcher
The Symantec High Availability agent for SAP NetWeaver and SAP HANA
The agent supports the following applications on Linux:
SAP NetWeaver
SAP HANA
The Symantec High Availability agent for SAP NetWeaver and SAP LiveCache
The agent supports the following applications on Solaris 11:
SAP NetWeaver
SAP LiveCache
The Symantec High Availability agent for SAP Sybase Replication Server
The agent monitors specific InfoSphere components, such as DS Engine, ASB
Agent, and ASB Logging Agent.
The VRTSsybrep agent package contains two agents:
The VCS agent for SAP Sybase Replication Server SybaseRS. The
SybaseRS agent monitors the configured SAP Sybase Replication Server.
The VCS agent for SAP Sybase Replication Management Agent

SybaseRMA. The SybaseRMA agent monitors the configured SAP Sybase
Replication Management Agent
The Symantec High Availability agent for Oracle Fusion Middleware

To ensure high availability of Oracle Fusion Middleware entities, the agent
supports the following components:
agent
12

OHS
OID
OPMN
OVD
PreferenceServer
ReportsServerComponent
ServicesStatus
WebCache
WebCacheAdmin
IMF-aware VCS agents

The following VCS application and database agents are IMF-aware:
Data Loss Prevention
Docker Container
Docker Daemon
IBM InfoSphere DataStage
IBM WebSphere Application Server
IBM WebSphere MQ
Informatica
Informix
MySQL
PostgreSQL
SAP HANA
Sybase IQ
13

Tibco EMS
Note: For more information about the operating systems on which the agent provides
this support, see the appropriate agent Installation and Configuration Guide.
Oracle Solaris 11 Image Packaging System packages for VCS

agents
Oracle Solaris 11 Image Packaging System (IPS) packages are available for the
following VCS agents and library:
ACC library
Application Agent Builder
Documentum
IBM Informix Dynamic Server
IBM WebSphere MQ
Informatica
MySQL
Oracle E-Business Components
Oracle E-Business Concurrent Manager
Oracle Essbase
Oracle Siebel CRM
Oracle Tuxedo
PostgreSQL
SAP LiveCache
SAP MaxDB
SAP NetWeaver agent with HA-API support
Tibco EMS
14

VCS Database agents

Supported software for Database agents
Table 1-2
Database agent
AIX
HP-UX
Linux
Solaris
DB2
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
(db2_agent)
Informix
(informix_agent)
MySQL
(mysql_agent)
Oracle
(oracle_agent)
PostgreSQL
(postgresql_agent)
SAP MaxDB
(sapmaxdb_agent)
Sybase
(sybase_agent)
Sybase IQ
(sybaseiq_agent)
VCS Replication agents

Supported software for Replication agents
Table 1-3
Replication agent
AIX
HP-UX
Linux
Solaris
Windows
EMC MirrorView
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
(mirrorview_agent)
EMC RecoverPoint
(recoverpoint_agent)
15

Supported software for Replication agents (continued)
Table 1-3
Replication agent
AIX
HP-UX
Linux
Solaris
Windows
EMC SRDF
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes*
Yes
Yes
Yes
Yes
Yes
No
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
No
No
No
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes*
(srdf_agent)
EMC SRDF/Star
(srdfstar_agent)
HP 3PAR Remote Copy
(3parrc_agent)
Hitachi/HP XP 3 Data Center
Replication
(htc3dc_agent)
Hitachi TrueCopy (HTC)
(htc_agent)
HP Storage Works EVA Continuous
Access
(evaca_agent)
IBM DB2 HADR
(db2hadr_agent)
IBM DS4K RemoteMirror
(ds4kremotemirror_agent)
IBM DS6000/8000 Metro Mirror and
Global Mirror
(metro_mirror_agent)
IBM SVCCopyServices
(svccopyservices_agent)
IBM XIVMirror
(xivmirror_agent)
Network Appliance SnapMirror
(ntap_agent)
16

Supported software for Replication agents (continued)
Table 1-3
Replication agent
AIX
HP-UX
Linux
Solaris
Windows
Oracle DataGuard
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
Yes
No
No
No
No
Yes
(dataguard_agent)
Oracle GoldenGate
(goldengate_agent)
Symantec NetBackup RealTime
(realtime_agent)
Note: * This agent for Windows is part of the Symantec Storage Foundation and
High Availability Solutions for Windows (SFW HA) release; this agent is not included
in the Agent Pack release.
VCS replication agents that compute RPO

The following VCS replication agents support the capability to compute Recovery
Point Objective (RPO):
EMC RecoverPoint
EMC SRDF
Hitachi/HP XP 3 Data Center Replication
Hitachi TrueCopy
HP 3PAR RemoteCopy
IBM Global Mirror
Netapp SnapMirror
Oracle DataGuard
Oracle GoldenGate
IBM XIVMirror
Note: For more information about the operating systems on which the agent provides
this support, see the appropriate agent Installation and Configuration Guide.
Oracle Solaris 11 IPS packages for VCS Replication agents

Oracle Solaris 11 IPS packages are available for the EMC SRDF and HTC agents.
17

Agent support for minor versions of VCS

The support information given in the agent documentation and the Agent Pack
matrix does not always mention the minor versions of VCS supported by the
Symantec High Availability agents.
Table 1-4 lists the minor versions of VCS supported by the agents corresponding
to the base VCS version.
This information is applicable to the VCS agents that are included in the Symantec
High Availability Agent Pack.
Table 1-4
Agent support for minor versions of VCS
Base VCS version

supported by the agent
Minor VCS versions

supported by the agent
Supported platforms
VCS 5.0
Subsequent maintenance
packs, rolling patches, and
release updates
AIX, HP-UX, Linux, and

Solaris
VCS 5.1
Subsequent updates
AIX, Linux, Solaris, and

Windows
VCS 6.0
release updates
AIX, HP-UX, Linux, Solaris,

and Windows
VCS 6.1
release updates
AIX, Linux, Solaris, and

Windows
VCS 6.2
release updates
AIX, Linux, and Solaris
Note: On Windows, the Symantec High Availability agent for EMC SRDF is supported
on VCS 5.1 SP2 and later.
On Windows, the Symantec High Availability agent for Hitachi TrueCopy is supported
on VCS 6.0 and later.
Agents that support Solaris zones

The agents for the following applications and databases support the Solaris zones:
Application Agent Builder
18

Documentum Content Server and Connection Broker
IBM Informix Dynamic Server
IBM WebSphere MQ
Informatica PowerCenter Service Manager
InfoSphere DataStage
MySQL
Oracle Essbase
Oracle e-Business Components
Oracle e-Business Concurrent Manager
Oracle PeopleSoft
Oracle Siebel CRM
Oracle Tuxedo
PostgreSQL
SAP Components
SAP LiveCache
SAP MaxDB
SAP NetWeaver (SAPNW04)
SunJES Messaging Server Suite
Sybase IQ
Tibco EMS
19


Review the documentation for installing an agent with Veritas Cluster Server One
before starting the installation of the agent. See Locating and displaying
documentation on page 30.
The common installer for all VCS One agents is located in the directory:
platform/distribution/vcsone/vcsone_ver.
For example, the installer for VCS One 5.0 agent for Solaris x64 is located in the
directory solaris/sol_x64/vcsone/5.0, while the installer for VCS One 2.0 agent
for RHEL4_i686 is located in the directory linux/rhel4_i686/vcsone/2.0.
Table 1-5
Supported software for Veritas Cluster Server One agents
VCS One Supported

agents
AIX
HP-UX
Linux
Solaris
Windows
ESX
DB2
Yes
No
No
No
No
No
Informix
Yes
Yes
Yes
Yes
No
No
Oracle
Yes
Yes
Yes
Yes
No
No
Oracle AS
Yes
Yes
Yes
Yes
No
No
Oracle Data Guard
No
No
No
Yes
No
No
Siebel
Yes
No
No
Yes
No
No
Sybase
Yes
Yes
Yes
Yes
No
No
WebLogic
Yes
Yes
Yes
Yes
No
No
WebSphere
Yes
Yes
Yes
Yes
No
No
WebSphere MQ
Yes
Yes
Yes
Yes
No
No
WebSphere MQ FTE
Yes
Yes
Yes
Yes
No
No
HTC
Yes
Yes
Yes
Yes
Yes
Yes
SRDF
Yes
Yes
Yes
Yes
Yes
Yes
SVCCopyServices
Yes
Yes
Yes
Yes
Yes
Yes
20


Before you install Symantec ApplicationHA agents, review Symantec
ApplicationHA Agent Pack Readme (for Windows) and Symantec ApplicationHA
Agent Pack Installation Guide UNIX (for UNIX).
Supported software for Symantec ApplicationHA agents
Table 1-6
Symantec
ApplicationHA
Agent
VMware
Hyper-V
KVM
LDOM
LPAR
Linux - RHEL
5, 6, 7 SLES
10, 11, OEL
5
Windows Server Windows Server Linux Solaris AIX - 6.1,

2003, 2003 R2, 2008, 2008 R2, RHEL 5, 6, Solaris 10 7.1
2008 SP2, 2008 2012, 2012 R2
7
R2, 2012, 2012
R2
Apache HTTP
Server
Yes
No
No
Yes
Yes
Yes
ApplicationHA
Console
No
Yes
No
No
No
No
Custom
Application
Yes
Yes
No
Yes
Yes
Yes
DB2
Yes
No
No
Yes
No
Yes
Exchange Server
2007
No
Yes
No
No
No
No
Exchange Server
2010
No
Yes
Yes
No
No
No
FileShare
No
Yes
Yes
No
No
No
JBoss Application
Server
Yes
No
No
Yes
No
No
Microsoft Internet
Information
Services (IIS)
No
Yes
Yes
No
No
No
MySQL
Yes
No
No
Yes
No
No
Oracle
Yes
Yes
Yes
Yes
Yes
Yes
PrintShare
No
Yes
Yes
No
No
No
SAP HANA
Yes
No
No
No
No
No
21

Supported software for Symantec ApplicationHA agents (continued)
Table 1-6
Symantec
ApplicationHA
Agent
VMware
Hyper-V
KVM
LDOM
LPAR
Linux - RHEL
5, 6, 7 SLES
10, 11, OEL
5
Windows Server Windows Server Linux Solaris AIX - 6.1,

2003, 2003 R2, 2008, 2008 R2, RHEL 5, 6, Solaris 10 7.1
2008 SP2, 2008 2012, 2012 R2
7
R2, 2012, 2012
R2
SAP NetWeaver
Yes
Yes
No
No
No
No
SAP NetWeaver
with HA-API
support
Yes
No
No
No
No
No
SAP Web
Yes
Application Server
Yes
Yes
No
No
No
SharePoint Server No
2010
Yes
Yes
No
No
No
Siebel CRM
No
Yes
Yes
No
No
No
SQL Server 2005
No
Yes
No
No
No
No
SQL Server 2008
No
Yes
Yes
No
No
No
SQL Server 2012
No
Yes
Yes
No
No
No
Yes
No
No
No
Does not support

Windows Server
2003 and 2003
R2
SQL Server 2014
No
Yes
Does not support Does not support

Windows Server Windows Server
2003, 2003
2008
R2,and 2008 SP2
VMware vCenter
Server
No
Yes
No
No
No
No
WebLogic Server
Yes
No
No
No
No
No
WebSphere
Yes
Application Server
No
No
Yes
No
No
WebSphere MQ
No
No
Yes
No
No
Yes
22

Support for multiple components of an application

Some ApplicationHA agents monitor multiple components of an application. For
example, the Symantec High Availability agents for SAP NetWeaver and SAP HANA
support the following applications on Linux:
SAP NetWeaver
SAP HANA

The following tables lists the agents that have been internationalized. For a definition
of the various levels, See About I18N levels on page 25.
Note: The information in this section is not applicable to the Symantec ApplicationHA
agents.
Table 1-7
Internationalized application agents and supported levels
Application agent
I18N Level
Cisco UCS
Level 0
Docker Container
Level 0
Docker Daemon
Level 0
Documentum
Level 0
IBM WebSphere
Level 1
IBM WebSphere MQ
Level 1
Level 0
Informatica
Level 0
Informatica PowerCenter Service Level 0

Manager
InfoSphere
Level 0
Level 0
Oracle Applications
Level 0
Level 0
23

Table 1-7
Internationalized application agents and supported levels

(continued)
Application agent
I18N Level
Oracle Essbase
Level 0
Oracle Tuxedo
Level 1
SAP Components
Level 0
SAP HANA
Level 0
SAP HotStandby
Level 0
SAP LiveCache
Level 0
SAP NetWeaver
Level 1
Level 0
Level 0
Siebel
Level 0
SunJES
Level 0
Sun One
Level 0
Tibco EMS
Level 0
WebLogic
Level 1
Table 1-8
Internationalized database agents and supported levels
Database Agent
I18N Level
DB2
Level 2 on Solaris SPARC, Level 0 on other platforms
Informix
Level 0
MySQL
Level 0
Oracle
PostgreSQL
Level 0
SAP MaxDB
Level 1
Sybase
24

Table 1-9
Internationalized replication agents and supported levels
Replication Agent
I18N Level
Data Guard
Level 0
DB2 HADR
Level 0
DS4KRemoteMirror
Level 0
EVACA
Level 0
HP 3PAR Remote Copy
Level 0
HTC
Level 0
HTC 3DC
Level 0
IBM XIV Mirror
Level 0
MetroMirror
Level 0
MirrorView
Level 0
SnapMirror
Level 0
SRDF
Level 0
SRDFStar
Level 0
SVCCopyServices
Level 0
RecoverPoint
Level 0
TrueCopy
Level 0
Symantec NetBackup RealTime
Level 0
About I18N levels

Internationalization support for the agents is available in various levels. This section
provides a definition of each level.
Level 0.
Base product (the English version) functions correctly on the local operating
system
All features on the base product work correctly with the local operating system
(OS) such as Japanese Windows or German Solaris without causing functional
problems due to running on a local OS. However, the international characters
such as double byte characters, accented characters or Unicode are not
25

supported. Regional formats such as European Date formats or Japanese Time

formats are not supported.
Level 1.
Level 0 + Regional format and International character support Level 0 plus,
support for the regional formats such as European Date formats or Japanese
Time formats. Additionally, support for the international characters such as
double byte characters, accented characters or Unicode as input and output
data.
Level 2.
Level 1 + Localization ready (excluding Bi-Directional UI) Level 1 plus,
localizability engineering is complete except for the user interfaces (UIs) that
have Bi-Directional architecture (such as Arabic and Hebrew).

High availability and clustering solutions are available for the applications that do
not have individual agents. Information about these solutions is available in the
form of white papers, application notes, and TechNotes.
The solutions that are currently available are as follows:
Symantec Availability Solution for SAP HANA

This solution is provided in the form of a technical note. The technical note
describes the different SAP HANA configurations that Symantec ApplicationHA
supports in the Virtual environment. This technical note is available at the
following location: http://www.symantec.com/docs/TECH224513
Symantec ApplicationHA Solution for SAP NetWeaver

This solution is provided in the form of a white paper. The white paper describes
the different SAP configurations that Symantec Cluster Server (VCS) and
Symantec ApplicationHA support in physical and virtual environments. The white
paper primarily focuses on SAP deployed on both physical and virtual
environments, where Virtual Business Services (VBS) is used to manage the
application dependencies; it also focuses on SAP deployed in a fully-virtualized
environment.
See: http://www.symantec.com/docs/TECH213348
Symantec High Availability Solution for Oracle Enterprise Manager Grid Control
11g and Cloud Control 12c
This solution is provided in the form of a white paper.
See: http://www.symantec.com/docs/DOC6398
VCS disaster recovery with SRDF on IBM VIO servers and VCS SRDF NPIV
support on AIX.
26

This solution is provided in the form of a white paper. The white paper describes
how to use the VCS SRDF agent in configurations that use virtualized hosts
such as IBM DLPARs hosted on top of a VIO server. The white paper also
provides information on how the SRDF agent supports N_Port ID Virtualization
(NPIV) on AIX systems.
See: http://www.symantec.com/docs/DOC4664
Symantec High Availability solution for DLP Enforce Server

This solution is provided in the form of an application note. This application note
describes the Symantec High Availability Solution for Data Loss Prevention
(DLP) Enforce Server. This application note is available at the following
location:http://www.symantec.com/docs/DOC3422
Symantec High Availability solution for SAPHostAgent (SAPHostControl)

describes the procedure to configure SAPHostAgent for high availability in a
Symantec Cluster Server (VCS) environment, using the Application agent. This
technical note is available at the following
location:http://www.symantec.com/docs/DOC3421
Symantec clustering solution for SAP Content Server

explains how to cluster an SAP Content Server setup in a VCS environment
using the Symantec agent for Apache and the Symantec agent for SAP MaxDB.
This technical note is available at the following location:
http://www.symantec.com/docs/DOC2926
Symantec High Availability Solution for Informix Shared Disk Secondary

This solution is provided in the form of a technical white paper. The white paper
explains how to use Symantecs High Availability Solution for ensuring high
availability of the Informix Dynamic Server environment. This white paper is
available at the following location: http://www.symantec.com/docs/DOC2913
Symantec High Availability Solution for WebSphere Application Server in an

Active/Active configuration
This solution is provided in the form of a technical white paper. The white paper
explains how to use Symantecs High Availability Solution for WebSphere
Application Server (WAS) in the Active/Active configuration. The white paper is
available at the following location: http://www.symantec.com/docs/TECH128134
Symantec Data Center Availability Solution for SAP

This solution is provided in the form of a technical white paper which describes
the overall SAP availability environment and the Symantec Data Center
Availability Solution. The white paper offers a technical overview of both the
local availability and global availability in the SAP environment, and describes
a few scenarios using the Symantec solution. The white paper is available at
27

the following location:

http://www.symantec.com/connect/articles/keep-your-business-running-high-availability
-and-disaster-recovery-sap-applications
Symantec High Availability Solution for WebSphere Commerce

This solution is provided in the form of an application note which describes the
overall WebSphere Commerce availability environment and the Symantec High
Availability Solution. The application note also provides a technical overview of
local availability in the WebSphere Commerce environment, and describes a
few scenarios using the Symantec solution. The application note is available as
a PDF document on the Agent Pack tarball in the following
directory:agentpack_topdir/platform/vcs/application/websphere_commerce
Symantec High Availability Solution for TIBCO Enterprise Message Service

This solution is provided in the form of an application note which describes the
overall TIBCO Enterprise Message Service availability environment and the
Symantec High Availability Solution. The application note is available as a PDF
document on the Agent Pack tarball in the following
directory:agentpack_topdir/platform/vcs/application/tibco_agent/
vcs_version/agent_version/docs
Support for clustering Sun Proxy Server

The Agent Pack provides support for clustering Sun Proxy Server in a Symantec
Cluster Server environment using the Agent Builder tool. For instructions, see
the following Technical Support TechNote:
Support for clustering Sybase License Manager

For more information, see the following Technical Support TechNote:
Support for clustering Siebel CRM on Windows

The Agent Pack provides support for clustering Siebel CRM on the Windows
platform in a Symantec Cluster Server environment using the Generic Service.
For instructions, see the following Technical Support TechNote:
Support for clustering Lotus Domino on Windows

The Agent Pack provides support for clustering Lotus Domino on the Windows
platform in a Symantec Cluster Server environment using the Generic Service.
For instructions, see the following Technical Support TechNote:
Support for clustering JBoss Application Server on the AIX, HP-UX, Linux, and
Solaris platforms
28

The Agent Pack provides support for clustering JBoss Application Server on
the AIX, HP-UX, Linux, and Solaris platforms in a Symantec Cluster Server
environment using the Agent Builder tool. For instructions, see the following
Technical Support TechNote: http://www.symantec.com/docs/TECH65399
Support for clustering WebSphere Message Broker on the AIX, HP-UX, Linux,
and Solaris platforms
The Agent Pack provides support for clustering WebSphere Message Broker
on the AIX, HP-UX, Linux, and Solaris platforms in a Symantec Cluster Server
environment using the Agent Builder tool. For instructions, see the following
Technical Support TechNote: http://www.symantec.com/docs/TECH65700
Support for clustering Sybase IQ on the AIX, HP-UX, Linux, and Solaris platforms
The Agent Pack provides support for clustering Sybase IQ on the AIX, HP-UX,
Linux, and Solaris platforms in a Symantec Cluster Server environment using
the Agent Builder tool. For instructions, see the following Technical Support
TechNote: http://www.symantec.com/docs/TECH68341
Symantec High Availability Solution for Oracle Enterprise Manager Grid Control
Symantecs High Availability Solution. The white paper explains how the
components work together and the high level architecture of Oracle Enterprise
Manager Grid Control. The white paper also provides instructions about setting
up the cluster and provides a sample resource configuration. The white paper
is available at the following location: http://www.symantec.com/docs/TECH71511
Support for clustering Apache ActiveMQ

The Agent Pack provides support for clustering Apache ActiveMQ in a Symantec
Cluster Server environment using the Agent Builder tool. For more information,
see the following Technical Support TechNote:
Symantec High Availability Solution for Oracle e-Business Suite

Symantecs High Availability Solution. The white paper explains how the
components work together and the high level architecture of Oracle e-Business
Suite. The white paper also provides instructions about setting up the cluster
and provides a sample resource configuration. The white paper is available at
the following location: http://www.symantec.com/docs/TECH78050
Symantec Cluster Server Fire Drill for WebSphere to improve disaster recovery
readiness
This technical white paper describes how to use Symantec Cluster Server Fire
Drill with WebSphere to improve disaster recovery readiness. The white paper
is available at the following location: http://www.symantec.com/docs/TECH78051
29

Symantec Cluster Server Fire Drill for WebSphere MQ to improve disaster

recovery readiness
This technical white paper describes how to use Symantec Cluster Server Fire
Drill with WebSphere MQ to improve disaster recovery readiness. The white
paper is available at the following location:

The following sections contain useful information about the Symantec high availability
agents that are distributed on this Agent Pack.
Locating and displaying documentation

The latest version of the Agent Pack documentation is available in PDF format on
the Symantec Operations Readiness Tools (SORT) Web site here:
https://sort.symantec.com/agents.
If you download and uncompress the complete Agent Pack tar file or ZIP file, you
can find the documentation in the following directories.
For VCS agents:

platform/dist_arch/vcs/category/agent/vcs_ver/ag_ver/docs, where,
category is application, database, or replication.
For VCS One agents: platform/dist_arch/vcsone/vcsone_ver/docs
Getting help
Visit http://www.symantec.com/business/support/assistance_care.jsp for product
assistance. Use the Knowledge Base search feature to access resources such as
TechNotes, product alerts, software downloads, hardware compatibility lists, and
our customer email notification service. If you encounter an error when using a
product, include the error number preceding the message when contacting Technical
Services. You can also use the error number to search for information in TechNotes
or documents on the Web site.
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Symantec High Availability

Agent Pack Getting Started

Symantec High Availability Agent Pack Getting

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Upgrade assurance that delivers software upgrades

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Premium service offerings that include Account Management Services

Contacting Technical Support

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About Symantec Connect

Getting Started with

Directory structure of the entire Agent Pack tar or ZIP file

Symantec Cluster Server agents

Veritas Cluster Server One agents

Symantec ApplicationHA support

Internationalization (I18N) support

High availability and clustering solutions

Additional product information

Getting Started with Symantec High Availability Agent Pack

Directory structure of the entire Agent Pack tar or

Getting Started with Symantec High Availability Agent Pack

where x denotes the minor version of VCS.

Symantec Cluster Server agents

Getting Started with Symantec High Availability Agent Pack

VCS Application agents

Supported software for Application agents

Getting Started with Symantec High Availability Agent Pack

Supported software for Application agents (continued)

Getting Started with Symantec High Availability Agent Pack

Supported software for Application agents (continued)

SAP NetWeaver with HA-API support

Support for multiple components of an application

The Symantec High Availability agent for Informatica

B2B Data Exchange Server

Getting Started with Symantec High Availability Agent Pack

B2B Data Exchange Operation Console

B2B Data Exchange JMS Broker

B2B Managed File Transfer

The Symantec High Availability agent for IBM InfoSphere DataStage

The Symantec High Availability agent for SAP Components

SAP Master Data Management (MDM)

SAP Web Dispatcher

The VCS agent for SAP Sybase Replication Management Agent

The Symantec High Availability agent for Oracle Fusion Middleware

Getting Started with Symantec High Availability Agent Pack