Professional Documents
Culture Documents
May 2013
Table of Contents
Executive Summary
Executive Summary
While the virtual currencies market is clearly multifaceted, its also lucrative. Yankee
Group estimates the virtual currencies market to have been worth U.S.$47.5 billion in
2012, and we project it to grow 14 percent during the next five years to reach U.S.$55.4
billion in 2017. Undeniably, this is a sizeable and growing opportunity.
According to a February 2013 Yankee Group survey of more than 2,000 mobile
device owners, there is a clear interest in and familiarity with using all types of virtual
currencies. Device owners are using virtual currencies frequently, and they are quite
comfortable in doing so. Of particular interest for device owners is using virtual
currencies to obtain the digital content, such as apps and app-based coins and tokens,
they value so dearly.
Interestingly, the proliferation of the mobile device has been instrumental in fueling
the growth of existing virtual currencies while giving life to new areasnamely the use
of time and personal information exchanged for digital content. Marketers are quickly
realizing that by adapting their initiatives to the mobile channel and leveraging virtual
currencies, robust and meaningful engagements with device owners can be realized.
Conclusions
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May 2013
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May 2013
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As seen in Exhibit 1, mature virtual currencies comprise the majority of the market,
making up a collective 95 percent. This is not surprising considering their widespread
application by brands and high usage by consumers. While these currencies are clearly
enormously popular, their annual growth rate during the next five years is expected
to remain in the low single digits given that their respective industries are in mature
stages. Despite slowing growth, mature virtual currencies will remain the pillars of
the market for the foreseeable future. However, up-and-coming virtual currencies are
poised for rapid growth and will make a profound impact on the market throughout
the next half-decade.
Exhibit 1: The Virtual Currency Market Is Large and Poised for Growth
Source: Yankee Group, 2013
In Billions
$50
$40
Air Miles
$30
Coupons
Personal Info and Ad Views/Time
$20
$10
$0
Bitcoins
2012
2013
2014
2015
2016
2017
As Exhibit 2 on the next page shows, app-based virtual currencies (currencies used
within apps and currencies used to obtain apps and content) are growing fast. Between
2012 and 2017, this segment of the market is expected to increase from a collective
U.S.$1.2 billion to U.S.$3.2 billion. Personal information in exchange for apps and
content is the largest component of this market segment, sized at U.S.$577 million
in 2012. By 2017, it is expected to grow 131 percent to U.S.$1.3 billion. The area set
for the most rapid growth is ad views in exchange for apps and content, which is
anticipated to grow 206 percent in the five-year span to a nearly U.S.$900 million
market. Purchasing app-based coins and tokens is another promising area, projected
to increase 188 percent during the same time span from U.S.$339 million to nearly
U.S.$1 billion. High consumer interest in digital content and further mobile device
proliferation will be the primary drivers of this rapid growth.
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May 2013
In Billions
$2.5
$2.0
$1.5
$1.0
$0.5
$0.0
Of the many virtual currencies that compose the market, bitcoin should be viewed as
the biggest wildcard. Bitcoin is a poor representation of a virtual currency because
unlike most, it has tremendous uncertainty and an immense lack of trust surrounding
it. In the first quarter of 2013 the bitcoin exchange rate to U.S. dollars was highly
volatile, sporadically shedding and gaining significant value. Moreover, despite growing
use and acceptance, the longevity of bitcoin is in question given its checkered past as a
means of conducting illegal transactions. Bitcoin will continue to garner more attention
and scrutiny from regulatory officials and consumers in the near term, which will have
a direct impact on its future.
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May 2013
Paper Coupons
77%
67%
69%
63%
Air Miles
66%
43%
54%
Comfortable or very comfortable with currency
While these mature forms are undeniably the most prominent, up-and-coming virtual
currencies are rapidly gaining pace as a result of the mobile device and the app boom.
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May 2013
Visit Facebook
77%
33%
Listen to music
77%
28%
Visit Twitter
Do a location check-in
81%
41%
68%
24%
40%
7%
% Daily
% Overall
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May 2013
Mobile device owners are willing to engage in advertising for free paid apps
and upgrades. While smartphone and tablet users are clearly willing to pay out of
pocket for apps and upgrades, free is always better. As demonstrated by Exhibit 5,
41 percent of smartphone owners would pay for an app or upgrade priced between
$0.99 and $2.99. However, nearly 70 percent of smartphone owners would engage
in advertising to receive that same app or upgrade for free. Similarly, 56 percent of
tablet owners would pay for an app priced between $0.99 and $2.99, and 46 percent
would do so for an upgrade falling within the same price range. When presented
with the opportunity to engage in advertising to receive that same app or upgrade
for free, however, 77 percent would do so for an app and 73 percent for the upgrade.
Although mobile device owners are willing to pay for apps and upgrades, engaging in
advertising to receive them for free is far more compelling.
Exhibit 5: Willingness To Engage in Advertising Trumps Willingness to Pay for Apps and Upgrades
Source: Yankee Group, 2013
Willingness to Pay
($0.99 to $2.99)
App
Upgrade
within app
56%
% Willing to Engage in
Advertising for Free Content
App
41%
46%
Upgrade
within app
39%
Tablet
77%
70%
73%
67%
Smartphone
Mobile device owners are using mobile coupons. In fact, 63 percent have used
them, with nearly one in three (30 percent) doing so on a weekly or more frequent
basis. Coupons are one of the best examples of a mature virtual currency adapting
to the mobile channel, with 61 percent of device owners feeling comfortable or very
comfortable using them. In essence, mobile applications have helped make coupons
more relevant than ever before. Consumers no longer have to remember to cut out
coupons and bring them to the store; they can now be easily collected and utilized
directly from the smartphone. The wealth of coupon and daily deals apps, in addition
to mobile wallets that integrate coupons (e.g., LevelUp), have been instrumental
in growing this area of virtual currency. Coupons are an integral component of the
virtual currency market and the mobile channel has aided in ensuring their longevity.
One of the largest developments mobile has provided the virtual currencies market
is the increasing tendency of consumers to engage in advertising in exchange for
digital content. Not only are smartphone and tablet owners willing to hand over their
personal information and dedicate time to viewing commercials, theyre already doing
so at a rate more frequent than most would expect.
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May 2013
Willingness to Engage in
Advertising for Free Content
Tablet app
77%
Paperback book
75%
MP3 download
73%
73%
Coffee
71%
Smartphone app
70%
67%
Newspaper
66%
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May 2013
Strengthening this concept is the number of smartphone and tablet owners who
have actually engaged in advertising to access free digital content. For instance, as
seen in Exhibit 7, 70 percent of smartphone owners have willingly provided personal
information to receive a free download of a paid app, with more than one in four doing
so monthly or more frequently. Similarly, 53 percent of tablet owners have viewed
commercials to access a free download of a paid app, with nearly two out of five doing
so monthly or more frequently. This telegraphs a sizeable market opportunity for
advertisers looking to use virtual currencies and content as a medium of exchange to
incentivize engagement. Given that those who choose to participate in the exchange
are electing to do so, the engagement can be far more meaningful and powerful than
other forms of advertisements such as pop-ups, Web banners or TV ads. The payoff
for brands leveraging this model can be enormous, with heightened brand awareness,
interaction, message recall and valuable consumer data as the primary rewards.
Exhibit 7: Device Owners Are Engaging for Virtual Freebies
Source: Yankee Group, 2013
Once a year
50%
40%
30%
Monthly
20%
Weekly
10%
Daily
0%
Viewed
Commercial
(Tablet)
Viewed
Commercial
(Smartphone)
Provided
Personal Info
(Tablet)
Provided
Personal Info
(Smartphone)
Device owners place a high value on digital content (e.g., apps, games, music and
movies), with more than one in three valuing it more than physical goods (e.g., food,
clothes, gadgets), as shown in Exhibit 8 on the next page. This is promising news for
marketers interested in exchanging digital content for a consumers time and personal
data. In fact, the success of leveraging digital content to incentivize advertising
engagement has already been realized by large corporations across a variety of
industries. Conair, Energizer, GMC, HBO, and NBC Universal, among many others, are
familiar with the powerful results this model can yield.
With a virtual incentive, companies can encourage meaningful engagements with
consumers in a way thats difficult to do with any other incentive. Any company
marketing to consumers in the mobile channel will find its typically significantly
cheaper and easier to provide digital content as an incentive for engagement as
opposed to physical goods. Moreover, with digital content, brands can entice
consumers to engage (e.g., take a survey or view an advertisement) and provide a
subsequent reward (e.g., free app or MP3 download) instantaneously. Not so much if
the reward were a physical good such as a book or t-shirt sent via postal service.
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May 2013
38%
Value of Digital
Content
62%
Marketers must look for opportunities to incentivize device owners with virtual
currencies and digital content in exchange for ad views and personal information. This
exchange allows for a more robust engagement between marketers and consumers,
providing a stronger and more valuable experience on both ends of the spectrum.
Essentially, exchanging ad views and personal information for digital content creates
a symbiotic relationship between both partiessomething traditional forms of
advertising fail to substantiate. With device owners exhibiting high usage of and
interest in virtual currencies, paired with a promising valuation of digital content and
a willingness to engage in advertising for virtual credit and content, this emerging
marketing opportunity is ripe for the picking.
Conclusions
Given the widespread application of coupons, loyalty programs, gamed-based coins
and tokens, ad views and personal information as a means of exchanging value, virtual
currencies are becoming increasingly relevant in the lives of consumers. Moreover, the
growth of smartphone ownership in recent years has helped increase the relevance
and use of a variety of virtual currencies, allowing them to adapt to a rapidly changing
digital world. Looking forward, their usage and application is positioned for further
growth as a direct result of smartphone proliferation and the current trajectory of the
mobile ecosystem. Virtual currencies are here for the long term and stakeholders in the
payment ecosystem must realize:
The virtual currency market is large and growing. As a market thats currently
sized at U.S.$47.5 billion and poised to grow by 14 percent to U.S.$55.4 billion by
2017, virtual currencies are undoubtedly a lucrative area. Furthermore, given sizable
adoption rates and comfort levels, consumers are clearly expressing that they value
virtual currencies, helping set the stage for continued growth. The most promising
areas include personal information and ad views as a currency, which are both
projected to more than double in size within the next five years.
Page 11
Mobile device proliferation has sparked the growth of new virtual currencies.
Consumers are rapidly moving more and more of their daily activities to the mobile
channel, and as a result, virtual currencies are adapting and evolving. Robust
growth can be expected for virtual currencies including mobile coupons, mobile
game-based coins and tokens, ad views and personal information given their strong
fit for mobile commerce.
Mobile device owners value digital content. More than three out of five device
owners having purchased an app, and 54 percent of smartphone owners and 41
percent of tablet owners having purchased an upgrade within an app. Moreover,
more than one in three device owners actually place a higher value on digital
content than physical goods. Given considerable consumer interest in this area,
marketers have an opportunity to entice their audiences into engagement by
offering free digital content.
Mobile device owners are willing to engage in advertising for free paid apps and
upgrades. Consumers have been using their time and information to get something
in return from companies for decades without realizing its a form of currency.
Given their familiarity with this exchange, its no wonder comfort and usage of
this virtual currency is high in the mobile channel. Brands looking to swap digital
content for personal information and ad views will be met by interested and willing
device owners who view it as a worthwhile exchange.
Copyright 2013. Yankee 451 Group, LLC. Yankee Group published this content for the sole use of Yankee Group subscribers.
It may not be duplicated, reproduced or retransmitted in whole or in part without the express permission of Yankee Group,
One Liberty Square, 6th Floor, Boston, MA 02109. All rights reserved. All opinions and estimates herein constitute our judgment
as of this date and are subject to change without notice.
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