Professional Documents
Culture Documents
Core Competencies
Employee ♦ Demonstrated leadership skills to recruit, train, develop, and motivate employees on new
Communications policies and regulations
Project
Management
♦ Proven senior-level experience in recruiting, marketing, research and customer service.
Policy Procedures & ♦ Innovative problem-solver with flexibility to adapt and communicate effectively at all
Compliance organizational levels
Customer
Service ♦ Strong computer skills to produce reports, charts, and graphics for presentations; keyboard
speed of over 40 WPM
Relationship
Management ♦ Trained public speaker with large group experience.
Training & Development
♦ Top ten in the State of Ohio two consecutive years as a National Guard Recruiter.
Risk Management
• Collaborated with managers to assess risk and training needs to ensure 100% compliance with state and
federal safety standards
• Interpreted and communicated laws and regulations to ensure company was aware of legal
responsibilities
• Consulted with and advised commanders on risk management issues such as environmental concerns,
natural disasters, weather exposure, disease, and emergency readiness
Shawn Fletcher –Page 2
Data/Reports
• Analyzed processes and procedures in assigned functional areas including conducting research and
statistical analysis, and made recommendations for improvement
• Set up a log to track prospects, applicants, marketing approaches and marketing regions, enabling the
identification of trends and implementation of corrective actions
• Created, compiled, and delivered reports for weekly, quarterly, and yearly executive meetings
• Collaborated with managers to assess future staffing and training needs to ensure 100% compliance with
recruiting standards
Employment History
Site Manager & Safety Coordinator, Army National Guard, Columbus, Ohio (2009-2010)
Recruiting and Retention Manager, Army National Guard, Columbus, Ohio(2005-2009)
Logistics Manager & Environmental Compliance Coordinator, US Army, Nationwide (1997-2005)
US Army Training
Recruiting and Retention Course
Environmental Compliance Course
Job Safety Analysis Course
Small Group Facilitator Course
Equal Opportunity Course
Over 1000 hours of Army Correspondence courses completed
Volunteer Work
Ohio Army National Guard, Columbus, Ohio (2005-Present)
Groveport Community Center, Groveport, Ohio (2007-Present)