Professional Documents
Culture Documents
QUALITY
MANAGEMENT
MODULE
Date
08.10.2015
Location
NDL
Participants
Elements Of QM MODULE
QM Overview
Quality Planning
Quality Inspection
Quality Certificate
Quality Notification
Test Equipment management
QM Integration with Other Modules
Standard Reports
Benefits
Processes
QM OVERVIEW
Quality Planning: Activities
Creating and managing the
Quality planning
Quality inspection
Quality control
inspections.
Quality certificates
Quality notifications
QM OVERVIEW
Quality Inspection: Activities
Quality planning
Quality inspection
Quality control
Quality certificates
Quality notifications
QM -Control
Quality Control: Activities
Quality planning
Implementing different
preventive, monitoring and
corrective activities.
Quality inspection
These activities are based on the
Quality control
Quality certificates
Quality notifications
notifications.
398
398
157
157
005
005
QM Certificates
Quality Certificates: Activities
Quality planning
Quality inspection
Quality control
Quality certificates
Quality notifications
texts,
and
inspection results.
QM-Notifications
Quality Notification : Activities
Recording the Non-Conformance
Quality planning
Quality inspection
Quality control
Quality certificates
Quality notifications
or product.
Investigation and analysis of defect
Record Cause , Task and activities ,
etc.,
QM Equipment Mngt
Test Equipment Management: Activities
Quality planning
Quality inspection
Quality control
Quality certificates
Quality notifications
30
QM MASTER DATA
Create
Create
(One time
only)
Change
Display
(many times)
(any time)
1. Material master
2. Inspection Method
3. MIC
4. Equipment Master
5. Catalog
6. Selected Set
7. Sampling Procedure
8. Inspection plan
9. Maintenance Task list
10.Quality info Record
MM01,MM02,MM03
: QS31,QS32,QS33
: QS21,QS23,QS24
: IE01,IE02,IE03
: QS41,QS42
: QS51,QS52
: QDV1,QDV2,QDV3
: QP01,QP02,QP03
: IA01,IA02,IA03
: QI01,QI02,QI03
QUALITY PLANNING
Inspection Plan :Inspection plans is used to
describe how a quality inspection should be performed
for one or more materials.
Define in the inspection plan in which order
individual inspection operations should occur and
which inspection characteristics should be inspected,
using which inspection specifications.
Inspection plans for different uses (for Example
goods issue inspection, Inprocess Inspection,
Inspection during Sales etc.).
Characteristic
control
What is to be inspected?
References to
master records
General data
Administrative data
SAP AG 1999
Usage of Catalog
Catalog
Catalog :
The catalog contains unique, non-numerical data in
characteristics
Use the catalogs to make it easier to record inspection
lot processing
QUALITY INSPECTION
Inspection Lot Creation
QUALITY INSPECTION
Inspection Lot :
QUALITY INSPECTION
Inspection Lot : General
QUALITY INSPECTION
Inspection Process : Result Recording
QM Inspection Process: Results Recording
Event
Inspection lot
Sample determination
Enter results
Results
recording
Valuation
Completion
Defects recording
Usage decision
Evaluation
SAP AG 1999
QUALITY INSPECTION
Usage Decision Effects :
QUALITY CERTIFICATES
Incoming
Vendor certificate against
Good receipt
Outgoing
Certificate Profile
- Certificate Planning
- Certificate
Processing
QUALITY CERTIFICATES
QUALITY NOTIFICATION
Notification Type
Vendor problem
Internal problem
Customer complaint
Notification
Process
Automatic
QUALITY NOTIFICATION
Notification
Complaint Details
Complaint type and rejection details
Partners and Coordinator
Internal and External failures
Causes (Root Cause)
Tasks (Corrective Action )
Activities (Preventive Action)
Purpose :
To record & process
different types of
problems..
To analyze the defects &
monitor the correction
of
these defects.
QM INFO. INTEGRATION
Basic data
Materials
PP
MM
Purchasing
Requisition
Production
planning
Inventory mgmt
Invoice
verification
Reqt planning
R-cut capacity
planning
Vendors
Routings
Goods receipt
Stock transfer
Goods issue
Documents
Inspection plan
Characteristics
QM
Inspection lot
Inspection lot
Insp. methods
Insp. catalogs
Planned
Orders
Opening
period
Warehouse
management
Test equipment
Order:
- Creation
- Release
- Confirmation
Shop floor
control
Capacity
leveling
CAM
Results recording
PM
Test equipment
management
SD
Usage decision
Shipping
Billing
QM INTEGRATION
Material Management:
Manages quality information for materials, vendors
Releases vendors; Monitors their QM systems
Manages the release status of delivery relationships, for
example Vendor approval, Sample Approval etc
Evaluates vendors on the basis of quality using quality scores
from audits, goods receipt inspections, and problem
notifications.
Requests quality certificates and monitors their receipt.
Tracking of vendor certificates.
Triggers source inspections to be carried out at the vendors
premises before the vendor is due to make a delivery - Source
inspection.
Triggers inspections for goods movements, for example,
goods receipt
Blocks payments until Inspection Lots are accepted
Services Solutions Consulting
QM INTEGRATION
Production Planning:
Batch management
Handles inspection characteristics and setup characteristics
for operations
Manages quality inspections for manufacturing orders
Handles in-process inspections during production at freely
defined inspection Points- In-process Inspection (Qty/time
based)
Scrapping procedures
Triggers final inspection upon goods receipt from production
Confirms quality and quantity information for manufacturing
orders
Monitors production quality with the help of control charts
and determines process capability.
Manages problems in production using quality notifications
and by processing corrective tasks
Services Solutions Consulting
QM INTEGRATION
Sales and Distribution:
Batch allocation during delivery of finished goods
Customer Complaints Handling
Manages customer-related quality information
Triggers an inspection at shipping when the delivery is
created- Lot Creation thro PGI for Sales Inspection
Lot Creation thro PGR for Customer Returns
Creates quality certificates with the delivery
Plant Maintenance:
Equipment related data maintenance
Calibration
BENEFITS
BENEFITS:
Comprehensive master data maintenance by system.
Stocks in Quality till inspection is completed.
Inspection Results are available on line, hence retrieval is
will be easy and trends/SPC of characteristics can be viewed
on line
Quality Score for vendor is based on U D.
Standardized methodology for complaint reporting and
analysis.
Standard reports for analysis and review.
QM MODULE GENERAL
QM Overview
Quality Planning
Quality Inspection
Quality Certificate
Quality Notification
Test Equipment management
QM Integration with Other Modules
Standard Reports
Benefits
Processes
QM PROCESSES
1.
2.
3.
4.
Incoming Inspection
In Process Inspection
Final Inspection
Customer Complaints and Return
1. INCOMING INSPECTION
INCOMING INSPECTION
Incoming Insp
GR-MIGO Posting by MM
Defect Recording in
RR
Not Ok
Result
Notification Creation
(QM01) Background
OK
Usage Decision (QA11)
- Stock Posting
- Quality Score updation
- UD code Valuation
- Inspection lot completion
Notification
processing (QM02)
Notification
Closure
Quality
Notification
2. IN-PROCESS INSPECTION
IN-PROCESS INSPECTION
In-process Materials
Order create by PP
Inspection Lot : Type 03
created and viewed thro
QA32
Result Recording (QE51n)
for inspection
characteristics
Defect Recording in
RR
Not Ok
Result
Notification Creation
(QM01) Background
OK
Notification
processing (QM02)
Notification
Closure
Quality
Notification
FINAL INSPECTION
Final Inspection
GR Posting by PP
Inspection Lot : Type 04
created and viewed thro
QA32
Result Recording (QE51n)
for inspection
characteristics
Defect Recording in
RR
Not Ok
Result
Notification Creation
(QM01) Background
OK
Usage Decision (QA11)
- Stock Posting in Silo
- Quality Score updation
- UD code Valuation
- Inspection lot completion
Notification
processing (QM02)
Notification
Closure
Services Solutions Consulting
Quality
Notification
Customer Rejection
GR customer or return delivery
Notification
processcontains cust
details ,SO,causes
,tasks
Defect Recording in
RR
Result
Notification Creation
(QM01) Background
Defects recording
Notification
processing (QM02)
Create notification
Notification
Closure
Quality
Notification
Customer complaint
Notification
processcontains cust
details ,SO,causes
,tasks
Generate report
THANK YOU