IT G500 HardwareManual

IT-G500 Hardware Manual
P.1
CASIO
IT-G500 Series
Hardware Manual
(Version 1.0)
CASIO Computer Co., Ltd.

Copyright 2015. All rights reserved.
CASIO COMPUTER CO., LTD.
P.2
TABLE OF CONTENTS
1. OVERVIEW OF THE PRODUCTS .......................................................................................... 6
1.1.
Available Models .......................................................................................................................................... 6
1.2.Options............................................................................................................................................................... 6
1.3. Accessories ........................................................................................................................................................ 7
1.3.1. Handheld Terminal .......................................................................................................................................7
1.3.2. Ethernet CradleUSB CradleCradle-type Battery Charger .................................................................7
1.3.3. Dual Battery Charger ...................................................................................................................................7
1.3.4. AC AdaptorPower CordUSB CableFlat battery cover .....................................................................7
1.3.5. Screen Protect Sheet .....................................................................................................................................7
1.3.6. Battery Pack ..................................................................................................................................................7
2.OPTIONS AND INTERFACES ................................................................................................. 8

3.1. Standard specification...................................................................................................................................... 9
3.1.1.IT-G500 ...........................................................................................................................................................9
3.1.2. Ethernet CradleUSB Cradle ...................................................................................................................17
3.1.3. Cradle-type Battery Charger......................................................................................................................18
3.1.4. Dual Battery Charger .................................................................................................................................18
3.2. External Views ...............................................................................................................................................19
3.2.1. IT-G500 ........................................................................................................................................................19
3.2.2. Ethernet CradleUSB Cradle ...................................................................................................................21
3.2.5. AC adaptorAD-S42120C ......................................................................................................................24
3.2.6. AC adaptorAD-S15050B-N5 ................................................................................................................24
3.2.7. Battery Pack(HA-D21BAT-A) .....................................................................................................................24
3.2.8. Large-capacity Battery Pack(HA-D21LBAT-A).........................................................................................24
3.3.Dimensions and Weight .................................................................................................................................. 25
3.3.1.Weight ...........................................................................................................................................................25
3.3.2. Dimensions................................................................................................................................................26
3.3.3. Ethernet Cradle...........................................................................................................................................27
3.3.4. USB Cradle ..................................................................................................................................................27
3.3.7. AC adaptor...................................................................................................................................................27
3.3.8. Battery Pack ................................................................................................................................................27
3.3.9 Flat battery cover .........................................................................................................................................27
P.3
3.3.10. Screen Protect Sheet .................................................................................................................................27
4.QUALITY REFERENCES....................................................................................................... 28
4.1.Environmental Performances ......................................................................................................................... 28
4.1.1.IT-G500 .........................................................................................................................................................28
4.1.2. Ethernet CradleUSB CradleCradle-type Battery ChargerDual Battery Charger.......................28
4.1.3. AC adaptor...................................................................................................................................................28
4.1.5. Battery Pack ................................................................................................................................................28
4.2. Electrical Performances............................................................................................................................... 29
4.2.1.IT-G500 .........................................................................................................................................................29
4.2.2. Ethernet Cradle...........................................................................................................................................29
4.2.3. USB CradleCradle-type Battery Charger ..............................................................................................29
4.2.5. AC adaptor ...................................................................................................................................................29
4.2.6. Battery Pack ................................................................................................................................................29
4.3. Mechanical Performances .............................................................................................................................. 30
4.3.1.IT-G500 .........................................................................................................................................................30
4.3.2. Ethernet CradleUSB CradleCradle-type Battery Charger ...............................................................30
4.3.4. AC adaptor ...................................................................................................................................................30
4.3.5. Battery Pack ................................................................................................................................................30
4.4. Connection Durability (Handheld Terminal to Battery Charger and Cradle) ............................................. 31
5.OPERATING PRECAUTIONS................................................................................................ 32
(1)Operating Precautions...................................................................................................................................... 32
(A) Lithium-ion Battery Pack ...............................................................................................................................32
(B) Others...............................................................................................................................................................32
(C) About the Waterproofing/Dustproofing ..........................................................................................................33
(2)Storage .............................................................................................................................................................. 34
(3)Safety precautions ............................................................................................................................................ 34
6MAINTENANCE................................................................................................................... 34
7SETUP AND INSTALLATION .............................................................................................. 34
P.4
specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose.
No part of this document may be produced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of CASIO Computer Co., Ltd. in Tokyo
Japan. Information in this document is subject to change without advance notice. CASIO Computer Co., Ltd.
makes no representations or warranties with respect to the contents or use of this manual.
P.5
Editorial Record
Manual
Version no.
0.9
1.00
Date edited
February 2015
March 2015
Page
All
9
10
11
12-13
23
32-34
Content
Original Version
GS1 DataBar Stacked Omnidirectional
(RSS-14 Stacked Omnidirectional) is
added.
Keyboard is modified.
Number of Wlan channels is modified.
Channel spaces and width are modified
(GSM/WCDMA)
Dual Battery Charger is modified.
Operating Precautions is modified.
P.6
1. Overview of the Products

1.1. Available Models
OS *
IT-G500-C16E
IT-G500-GC26E
IT-G500-15E
IT-G500-25E
IT-G500-C26E
IT-G500-GC16E
IT-G500-G15E
WEH6.5
Classic
WEH6.5
Pro
WEH6.5
Classic
WEH6.5
Classic
WEH6.5
Classic
WEH6.5
Pro
WEH6.5
Pro
Scanner
Camera
W-WAN
GPS
W-LAN
NFC
Extension
slot
Mic
Receiver
Laser
Yes
No
Yes
Yes
Yes
Yes
Imager
Yes
Yes
Yes
Yes
Yes
Yes
Laser
No
No
Yes
No
No
No
Imager
No
No
Yes
No
No
No
Imager
Yes
No
Yes
Yes
Yes
Yes
Laser
Yes
Yes
Yes
Yes
Yes
Yes
Laser
No
Yes
Yes
No
No
Yes
Notes
* WEH6.5 Pro Windows Embedded Handheld 6.5 Professional
WEH6.5 Classic Windows Embedded Handheld 6.5 Classic
1.2.Options
Model
Product
HA-P60IO
USB Cradle
HA-P62IO
Ethernet Cradle
HA-P30CHG
Cradle-type Battery Charger
HA-D32DCHG
Dual Battery Charger
AD-S42120C-N5
AC Adaptor for Ethernet Cradle/Dual Battery Charger
AD-S15050B
AC Adaptor for USB Cradle/Cradle-type Battery Charger
AC-CORD
Power Cord
HA-D20BAT-A
Battery Pack
HA-D21LBAT-A
Large-capacity Battery Pack
HA-P22FBC
Flat battery cover (for battery pack (HA-D20BAT-A)), pack of five
DT-380USB-A
USB Cable (Cradle-computer connection)
HA-N81USBC
USB Cable (Handheld terminal-computer connection)
HA-P90PS5
Screen Protect Sheet, pack of five
P.7
1.3. Accessories
1.3.1. Handheld Terminal
Name
Remark
Hand belt (installed in the Handheld Terminal)
Yes
Neck Strap
Yes
Stylus
Yes
Stylus String
Yes
Yes
Large-capacity Battery Pack Cover

Users Guide
Standard Battery Pack Cover is equipped with

IT-G500.
Yes
1.3.2. Ethernet CradleUSB CradleCradle-type Battery Charger

Name
Remark
Refer to IT-G500
Users Guide
Users Guide
No
AC Adaptor
No
Option
Power Cord
No
Option
USB Cable
No
Option
1.3.3. Dual Battery Charger

Name
Remark
Users Guide
No
Refer to IT-G500
Users Guide
AC Adaptor
No
Option
Connection Bracket
Yesone
screw
Yestwo
1.3.4. AC AdaptorPower CordUSB CableFlat battery cover

Name
Users Guide
Remark
No
1.3.5. Screen Protect Sheet

Name
Users Guide
Remark
No
1.3.6. Battery Pack

Name
Users Guide
Remark
No
P.8
2.Options and Interfaces

802.11abgn
Product
IT-G500
Access
Point
IEEE802.11abgn
Module
GSM
W-CDMA/GPS
Mobile Phone Network

Bluetooth
Product
GPS Sate ite

Head
Set
Bluetooth Module
Pocket Printer
PC
NFC
USB Terminl
(Host/Client)
IT-G500
ISO14443
Type A,B,Felica
ISO15693
USB Client
USB Cradle
HA-P60IO
AC adaptor
AD-S15050B
LAN Port
LAN
(HubRouter)
Eternet Cradle
HA-P62IO
USB Host
USB Product
USB Client
AC adaptor
AD-S42120C
Power Terminal
Built-in Charge
Circnit
micro USB Port
Cradle-type
Battery Charger
HA-P30CHG
micro USB Cable

HA-N81USBC
PC
micro USB(A)Cable
microSD Card Slot
AC adaptor
AD-S15050B
Client
(Serial interface
Device etc)
microSD card
microSIM Card Slot
microSIM card
Headset
Headset Jack
Battery Terminal
Battery Pack
HA-D20BAT-A
HA-D21LBAT-A
AC adaptor
AD-S42120C
Battery Pack
HA-D20BAT-A
HA-D21LBAT-A
Battery Pack
HA-D20BAT-A
HA-D21LBAT-A
Battery Pack
HA-D20BAT-A
HA-D21LBAT-A
Battery Pack
HA-D20BAT-A
HA-D21LBAT-A
Battery Pack
HA-D20BAT-A
HA-D21LBAT-A
Battery Pack
HA-D20BAT-A
HA-D21LBAT-A
Dual Battery
Charger
HA-D32DCHG
Dual Battery
Charger
HA-D32DCHG
Dual Battery
Charger
HA-D32DCHG
P.9
3. Hardware Specifications
3.1. Standard specification
3.1.1.IT-G500
Item
Specification
ARM Cortex-A9 1.5GHz

TI OMAP4470 1.5GHz
Windows Embedded Handheld 6.5 Professional

Windows Embedded Handheld 6.5 Classic
Memory
RAM
FROM
Laser Scanner Laser emit angle
Wave Length
Optical Output
No. of scanning
Resolution
PCS
Readable distance
Readable width
Daylight for scanning
Readable bar code

symbologies
C-MOS
Imager
Method
Aimer method
Laser emit angle
Resolution
PCS
Readable distance
4GB (user areaApproximately 3GB

Redirected downward at 25 degree
645nm to 664nm
< 1mW
10020 per second
0.127mm(minimum) or grater
0.45(minimum) or grater
Approximately 46mm to 550mm
Max. 418mm
50,000 Lux or less
UPC-A/UPC-E/EAN8(JAN8)/EAN13(JAN13)/Codabar(NW-7)/Code39
Interleaved2of5(ITF)/MSI/Industrial2of5/Code93/Code128(EAN128)
/IATA/GS1 DataBarOmnidirectional(RSS-14)/GS1
DataBarLimited(RSS Limited)/GS1 DataBar Expanded(RSS
Expanded)/GS1 DataBar Stacked(RSS-14 Stacked)/GS1 DataBar
Expanded Stacked(RSS Expanded Stacked)/GS1 DataBar
Truncated/GS1 DataBar Stacked Omnidirectional(RSS-14 Stacked
CMOS Imager, 832 x 640, monochrome
Laser 650nm, <1 mW
Redirected downward at 25 degree
1D : 0.127mm
Stacked 2D : 0.169mm
Matrix 2D : 0.191mm
0.45(minimum) or greater
1D : Approximately 50mm to 400mm
Stacked 2D : Approximately 50mm to 230mm
Matrix 2D : Approximately 70mm to 300mm
Max. 43mmat 50mm depth
Max. 276mmat 400mm depth
Focal distance
5.0 inches
Daylight for scanning
50,000 Lux or less
Readable 1D
symbologies
UPC-A/UPC-E/EAN8(JAN8)/EAN13(JAN13)/Codabar(NW-7)/Code39
Interleaved2of5(ITF)/MSI/ISBT/Code93/Code128(GS1128(EAN128)/GS1 DataBarOmnidirectional(RSS-14)/GS1
DataBarLimited(RSS Limited)/GS1 DataBar Expanded(RSS
Expanded)/Code32/GS1 DataBar TruncatedRSS-14 Truncated
PDF417/Micro PDF/Composite/Codablock F/
GS1 DataBar Stacked Omnidirectional(RSS-14 Stacked
Readable Stacked 2D
Omnidirectional)/
symbologies
GS1 DataBar Expanded Stacked(RSS Expanded Stacked)
/GS1 DataBar Stacked(RSS-14 Stacked)
Vibrator
Depend of model
Windows Embedded Handheld 6.5(Classic/Pro) : 512MB
Readable width
Readable Matrix 2D
symbologies
Remark
Aztec,DataMatrix,Maxicode,QR Code,Micro QR,
Notification of scanning bar code
- at 550mm depth
Display
Item
Display device
Display size
No. of dots
Dot pitch
Gradation
Display font
Backlight
Viewing angle
Touch Panel
P.10
Specification
TFT
4.3 inches
480 (horizontal) x 800 (vertical) WVGA
0.117mm (horizontal) x 0.117mm (vertical)
65,536 colors
Scalable font
LED backlight
80(Left, Right, Up, Down)
Resistive expression analog touch panel
Indicator
LED
Input
Keyboard
Control keys
Trigger keys
Remark
See "Dead Pixels"
Plastic
Gesture operation
supported
Indicator 1; status of charging battery pack,

Indicator 2; status of communication
Numeric Keys, Cursor Keys, Enter Key, Function Key. Fn Keys
Backlight supported
CLR Key, 'A' Key, Minus Key, decimal Point Key
Reset Switch
Center, L, R
Dead Pixels
The LCD panel employed in this product uses high precision and substantial number of components which commonly cause a small
number of the pixels not to light or to remain lit all the time. This is due to the characteristics of LCD panel yield in accuracy over 99.99%
and permissible.
WLAN
Item
Standard
Radio type
Modulation type
Emission Designation
Frequency
Baud rate
Communication range
Number of channels
Channel spacing
Channel band width
P.11
Specification
IEEE 802.11a/b/g/n
Spread Spectrum
802.11a/g/n:
OFDM(OrthogonalFrequencyDivisionMultiplexing
802.11b:
DSSS(Direct Sequence Spread Spectrum)
BPSK,QPSK,CCK,16QAM,64QAM
Remark
802.11a/g/nD1D, G1D
802.11bG1D
Center frequency
IEEE802.11a/n
W52:36/40/44/48ch(5.18 to 5.24GHz)
W53:52/56/60/64ch(5.26 to 5.32GHz)
W56:100/104/108/112/116/120/124/128/132/136/140ch
(5.50 to 5.70GHz)
IEEE802.11b
1 to 13ch(2.412 to 2.472Ghz)
IEEE802.11g/n
1 to 13ch(2.412 to 2.472Ghz)
Frequency range
IEEE802.11a/n
5.15 to 5.35GHz(W52,W53)
5.47 to 5.725GH z(W56)
IEEE802.11b
2.400 to 2.497GHz
IEEE802.11g/n
2.400 to 2.4835GHz
802.11a/g : 54Mbps (maximum)
802.11b : 11Mbps (maximum)
802.11n : 65Mbps (maximum)
802.11b/g/n: 50m(indoor),150m(outdoor) (11n is 2.4GHz
range)
802.11a/n: 30m(indoor),150m(outdoor) (11n is 5GHz range)
802.11a/nW52:4,W53:4,W56 : 11 (11n is 5GHz range)
802.11b : 13
802.11g/n : 13(11n is 2.4GHz range
802.11a/n : 20MHz (11n is 5GHz range)
802.11b/g/n : 5MHz(11n is 2.4GHz range
802.11a/b/g/n 20MHz
Output power
802.11a : 14dBm (maximum)

802.11b : 20dBm (maximum)
802.11g : 15dBm (maximum)
802.11n : 14dBm (maximum)
Other feature
Security
WPA encrypted method
Authorize method
Roaming among Access-Points

WEP(64/128bit), WPA, WPA2
TKIP, AES
PSK, EAP-TLS, PEAP-MSCHAP-V2
Vary depending on the

environment condition
Bluetooth
GSM
P.12
Item
Standard
Radio type
Specification
Bluetooth Specification Ver.2.0+EDR
Spread Spectrum
Modulation
Frequency Hopping Spread Spectrum ("FHSS")
Modulation type
GFSK(1MbpS), /4-dqpsk(2Mbps), 8-DPSK(3Mbps)
Emission Designation
Frequency range
F1D, G1D
2.4000 to 2.4835GHz
Communication range
Approx. 5m
Number of channels
Channel spacing
Channel band width
Output power
Standard
Features
79
1MHz
1MHz
Max. 4dBm (PowerClass2)
3GPP release 99
Voice, Packet Data
Downlink 236.8kbps
Uplink 236.8kbps
GSM/GPRS/EDGE
Data transfer
Modulation type
Frequency range
GSM850
Uplink : 824 to 849 MHz
Downlink : 869 to 894 MHz
EGSM900
Uplink : 880 to 915 MHz
Downlink : 925 to 960 MHz
DCS1800
Uplink : 1,710 to 1,785 MHz
Downlink : 1,805 to 1,880 MHz
PCS1900
Uplink : 1,850 to 1,910 MHz
Downlink : 1,930 to 1,990 MHz
No. of Channels
GSM850 : 124
EGSM900 : 174
DCS1800 : 374
PCS1900 : 299
Channel spacing
Channel band width
200KHz
200KHz
Output power
33dBm (850/900MHz bands)

30dBm (1,800/1,900MHz bands)
Remark
Vary depending on the

environment
conditions
P.13
Item
W -CDMA
Specification
UMTS/W -CDMA : 3GPP release99
Standard
HSDPA : 3GPP release5
Communication features Voice, Packet data
Downlink : 14.4Mbps
Data transfer
Uplink : 5.76Mbps
Modulation type
UMTS/HSDPA/HSUPA
Frequency range
Channel spacing
Channel band width
Output power
Band : 277
Band : 152
200KHz
3.84MHz
24dBm
General specification
12 channels and receiver, L1 1575.42 MHz, C/A code
Positioning system
Standalone-GPS (S-GPS)
Protocol
NMEA-0183
Acquisition sensitivity: -145 dBm
Tracking sensitivity : -155 dBm
ISO7816 IC Card standard
3V, 1.8V SIM card supported
No. of channels
GPS
Band
Uplink : 1920 to 1980MHz
Downlink : 2110 to 2170MHz
Band
Uplink : 880 to 915MHz
Downlink : 925 to 965MHz
Sensitivity
micro SIM
Standard
General specification
micro SD
Compatible with SDHC
Remark
NFC
P.14
Item
Specification
Carrier frequency 13.56MHz7kHz
Antenna
Magnetic loop antenna
Field work
Bit rate
Modulation
Modulation rate
Read range
Remark
Magnetic field strength

output 1.5A/m over
Compatible with ISO103736
ISO14443 Type A :
106kbps
ISO14443 Type B :
106kbps
Felica : 212kbps,
424kbps
ISO15693 : 1.65kbps
ASK
10%, 100% modulation
ISO14443 Type A/B,
Felica : 0mm (Contact
with
case) : 0mm
ISO15693
(Contact with case) to
60mm (max)*
Read area
Communicatio
n protocol
*Reference value
because different with
tag antenna design
20mm x 20mm
Dependent on smart card

Y/N
Tested IC card
type
ISO14443 Type A
MIFARE Standard/
MIFARE Ultralight
ISO14443 Type B
Y JICSAP
Felica
JIS X 6319)
Y FeliCa Standard
ISO15693
ICODE SLI/I
CODE SLI-S/I
CODESLI-L/my-d
Y VID plain/my-d
Light/Tagitplus/Tag
-it pro/Tag-it
standard
ISO18092 terminal to
terminal communication
ISO18092 card mode
Standard
It is recommended to use
smart card that is compliant
with the ISO standard.
The data writing by Tagit is slowly.

There is the commands
that need to retry in
user's application.
P.15
Item
Specification
Connector type
micro USB A-B connector
Host
Baud rate
Full speed (12Mbps)
Power to external
voltage: 5.0V0.25V
device
current: 150mA
Client
Baud rate
Full speed (12Mbps)
Power/Signal terminals
Pin layout
Refer to 1
Pin table
Refer to 2
Camera
Number of pixels
Approximatelt 5M pixels
Device
1/4.0-type color CMOS sensor
F number (Aperture) 2.8
Focal distance
f=3.53mm (Auto focus)
Image capture range10cm to infinite
LED Light
20,900mcd
Speaker
Warning sound, etc.
Receiver
For Public line and VoIP
Remark
micro USB
Earphone and microphone Jack
3.5
Pin layout is refer to *3
- support "PTT" button on CTIA
standard
Microphone
Voice sound input
Pin no.
Signal
1
V CRADLE
2
D
3
D
4
V BUS
5
USB_ID
6
GND
Description
Power supply / Charge to the terminal
USB D
USB D
Power from USB cradle
Switch-over between USB host and USB client
GND
Direction
IN/OUT
IN/OUT
IN
-
Pin no.
Description
1
Audio outLeft
2
Audio outRight
3
G ND
4
Microphone
- 2,592 x 1,944 pixels
Torch light mode
Power
Item
Operating power
Memory backup
Operating period
P.16
Specification
Remark
Lithium-ion battery pack Standard/Large capacity type
Lithium battery (rechargeable)
Integrated
HA-D20BAT : Approx 11 hours
At room temperature
HA-D21LBAT : Approx 20 hours
New battery pack
Above time periods are based on the
ratio of cyclic operation of Standby:
Calculation: Scanning: WLAN at
20:1:1:1, and under the conditions;
- Auto Power Save mode (CPU)
- Backlight Off
HA-D20BAT : Approx 12 hours
HA-D21LBAT : Approx 23 hours
Above time periods are based on the
ratio of cyclic operation of Standby:
Calculation: WLAN at 20:1:1, and under
the conditions;
- Auto Power Save mode (CPU)
W-WAN Waiting
HA-D20BAT-A : Approx 115 hours
HA-D21LBAT-A : Approx 230 hours
At room temperature
New battery pack
W-WAN model
W-WAN continuous communication

HA-D20BAT-A : Approx 150 minutes
HA-D21LBAT-A : Approx 300 minutes
Memory backup
Approx. 4 minutes for RAM
period (with memory
Approx. 72 hours for RTC
backup battery only)
- Lithium battery (on-board)

is fully charged.
- At room temperature
Memory backup
period (with battery
pack and memory
backup battery)
- The backup period starts

when "Main battery low
warning" appears.
HA-D20BAT-A : Approx 72hours for RAM

HA-D21LBAT-A : Approx 72hours for RAM
Approx. 4 hours by HA-D20BAT

Battery pack charge Approx. 7 hours by HA-D21LBAT
Approx. 4.5 hours by HA-D20BAT on micro USB cable
period
Approx. 9 hours by HA-D21LBAT on micro USB cable
Memory backup
Approx. 4 days (for fully charged level)
battery charge period
- Power of the terminal is

turned off while the batter is
being charged.
- At room temperature.
- Battery pack is being
installed in the terminal.
- At room temperature.
P.17
3.1.2. Ethernet CradleUSB Cradle

Item
Interface to IT-G500
LAN(Ethernet Cradle only

USB HostEthernet Cradle
only
Specification
Type
Contact Connector
Baud rate
Full speed (12Mbps)
Protocol
IEEE 802.3 Standard
Full speed (12Mbps)
Low speed not supported
Connector
Power to
external device
Connector
USB Client
USB connector A type
1
2
3
4
Baud rate
USB connector B type
Pin no.
1
2
3
4
5
6
Signal
V CRADLE
D
D
V BUS
USB_ID
GND
VBus
USB DUSB D+
GND
5V5%, 500 mA (maximum)

2
Input from AC Adaptor

Ethernet Cradle
USB Cradle
Remark
Communicate and power
supply to IT-G500
Refer
Baud rate
Full speed (12Mbps)
Input voltage
Adaptor
Input voltage
Adaptor
DC 12V5
AD-S42120C
DC 5V5
AD-S15050B
Description
USB D
USB D
Power from USB cradle
Switch-over between USB host and USB client
GND
1
2
3
4
VBus
USB DUSB D+
GND
Low speed not supported
Direction
IN/OUT
IN/OUT
IN
-
P.18
3.1.3. Cradle-type Battery Charger

Item
Specification
Interface
Type
Contact Connector
Input voltage
Adaptor
DC 5V5
AD-S15050B
Remark
power supply to IT-G500
Refer
Pin no.
1
2
Signal
V CRADLE
GND
Description
GND
Direction
-

Item
Battery charge
Charge method
Charge period
Required power supply
Specification
Constant voltageconstant current
Approx. 2hours (for 1 pc x HA-D20BAT-A)
Approx. 4hours (for 1 pc x HA-D21LBAT-A)
Approx. 3.5hours (for 2 pcs x HA-D20BAT-A)
Approx. 7hours (for 2 pcs x HA-D21LBAT-A)
AD-S42120C
Remark
- At room
temperature
- Dedicated AC
adaptor
Consumption current
Operating temperature
Operating humidity
No. of the chargers to be connected
Dimensions
Weight
Approx. 0.8 A (with single HA-D32DCHG)

Approx. 2.4 A (with three HA-D32DCHGs
connected.)
Approx. 0 to 40 C
30 to 80 %RH
3 pcs x HA-D32DCHG (maximum)
Approx. 110 (W) x 104 (D) x 46 (H) mm
Approx. 195g
P.19
3.2. External Views

3.2.1. IT-G500
No.
1 Receiver *1
P.20
Name
2 Indicator 1
3 Indicator 2
Description
Voice messages are output.
Orange : Charging battery pack.
Green : Charging battery pack is complete.
Red : Battery pack is abnormal or the surrounding temperature is out of
the charging temperature range.
Flashes in blue when operating via Bluetooth or in orange when operating
via WLAN. Lights in green when reading a bar code successfully or in red
when alarming (programmable).
4 Touch Screen
Displays text and operating instruction. Also used to operate the terminal
and enter data using stylus provided.
5 Center Trigger Key
Used to perform bar code reading. An arbitrary function can be assigned

to the key.
6 Function Keys
Used starting a pre-registered application.
7 Power Key
8 Execute Key
9 A Key
Turns on and off the power.
10 Fn Key
11
12
13
14
15
CLR Key
Microphone *1
Speaker
Numeric Keys
Cursor Key
16 Barcode Reader
17
18
19
20
21
22
23
24
25
26
27
28
29
30
NFC Reader *2
microUSB Port
Headset Jack
L Trigger Key
microSD Card Slot
R Trigger Key
Camera Lens *2
Camera Light (Flash) *2
Hand Belt Setting part
Hand Belt
Lock switch
Cradle Mount Holes
Battery Pack Cover
Strap Holes
Press when finishing entering numerical values or when moving to the next step.
Changes text input mode.

Used to make various settings in combination with the function keys or
numeric keys or when starting a pre-registered application.
Used to clear one letter to the left of the input key.
Used to input a sound including voice sound.
Buzzer and voice messages are output.
Used to enter numeric, decimal points, and letters.
The key operates much like PCs cursor keys.
Laser light (Laser scanner models) or LED light (C-MOS Imager models)
is emitted from this port that reads bar codes.
Used to read NFC cards.
For connecting to microUSB cable (HA-N81USBC).
Connect Headset
Used to perform bar code reading.
For insertion of an microSD card into the slot.
Used to perform bar code reading.
Used to capture photographs, images.
Used to light up an object when capturing it with the digital camera.
Used to set Hand Belt in this position.
Used to hold the terminal in the operators palm.
Slide at open and close cover
Used to mount the terminal in cradle.
Used to cover the battery compartment that holds the battery pack inside.
Used to attach the hand strap.
31 Stylus
Used to input data on the touch panel.
32 Reset Switch
33 microSIM Card Slot *3
Power Supply
34
DataCommunication Terminals
Used to reset the terminal.

For insertion of a micro SIM card into the slot in the battery compartment.
Used for USB communication or to supply power to the terminal and to
charge the battery pack via either Cradle or Cradle-type Battery Charger.
*1. Exclude IT-G500-15E/25E

*2. Exclude IT-G500-15E/25E/G15E
*3. Only IT-G500-GC26E/GC16E/G15E
P.21
3.2.2. Ethernet CradleUSB Cradle
No
Name
1 USB Client Port

2
USB Host Port

(Ethernet Cradle only)
Description
This port is used to transmit data (download, upload) by connecting the
Ethernet Cradle to PC using USB cable (DT-380USB-A). The dedicated driver
must be installed in the PC before connecting the cradle to the PC.
This port is used to connect a USB peripheral device.
This LED shows the LAN connection status.

LAN Connection Status LED
Off: LAN cable not connected correctly.
Green Flashing: LAN cable connected correctly.
LAN Communication Status This LED shows the LAN operation status.
4 LED
Off: No communication
Green Flashing: Communication in progress.
This port is used for connecting the cradle to PC or hub via LAN cable so that
LAN Port
data can be transmitted (uploaded or downloaded). The special driver must
5
Ethernet Cradle only
be installed in the terminal.
6 AC Adaptor Jack
Connect the dedicated AC adaptor, AD-S42120C or AD-S15050B, here
3
7 Selector Switch
8 Power Switch
9 Power Contacts
Data Communication
10
Contacts
11 Terminal Detect Switch
12 Mount Hooks
13 Power Indicator LED
This switch is used to switch between a USB connection and a LAN

connection.
LAN: LAN
A: USB host
B: USB client
Turns on and off the power.
Power is supplied to the IT-G500 via these contacts.
Used for data communications.
This switch detects when the terminal is mounted correctly on the cradle.
Use these hooks to lock the IT-G500 into the cradle
This LED indicates the power status and the mounting status of the IT-G500.
Off: IT-G500 is not installed.
Green: Power on, IT-G500 mounted correctly.
P.22
Name
No
1 Power Contacts
2 Terminal Detect Switch
Description
Power is supplied to the IT-G500 via these contacts.
This switch detects when the terminal is mounted correctly on the cradle.
3 Power Indicator LED
This LED indicates the power status and the mounting status of the IT-G500.
Off: IT-G500 is not installed.
Green: Power on, IT-G500 mounted correctly.
4 Mount Hooks
5 AC Adaptor Jack
Use these hooks to lock the IT-G500 into the cradle

Connect the dedicated AC adaptor, AD-S15050B, here
P.23
No.
2
3
4
Name
Description
This lamp indicates the charge status of the battery pack(s).
Off: Not charging
Red: Charging
Charge Indicator Lamp
Red Flashing: Battery pack problem
Green Flashing: Standby in the out of charging temperature(0 to
40)
This is used to supply power by connecting the AC adaptor (sold
AC Adaptor Jack
separately).
Dual Battery Charger Connection Use this port to connect multiple Dual Battery Chargers to each
Port
other.
Connection Bracket Attachment The connection bracket attaches here when you connect
Holes
multiple Dual Battery Chargers to each other.
P.24
3.2.5. AC adaptorAD-S42120C
3.2.6. AC adaptorAD-S15050B-N5
3.2.7. Battery Pack(HA-D21BAT-A)
3.2.8. Large-capacity Battery Pack(HA-D21LBAT-A)
P.25
3.3.Dimensions and Weight

3.3.1.Weight
Model
Weight
IT-G500-C16E
Approx. 250g
IT-G500-GC26E
Approx. 270g
IT-G500-15E
Approx. 250g
IT-G500-25E
Approx. 245g
IT-G500-C26E
Approx. 245g
IT-G500-GC16E
Approx. 270g
IT-G500-G15E
Remarks
with battery pack installed, without
hand belt and stylus.

Approx. 270g
P.26
3.3.2. Dimensions
[mm]
Imager model
Standard
Laser model
Large
Flat
P.27
3.3.3. Ethernet Cradle

Specification
DimensionsW*D*H mm
Weight
Remark
110111103
Approx. 325g
3.3.4. USB Cradle

Specification
DimensionsW*D*H mm
Weight
Remark
110111103
Approx. 305g

Specification
DimensionsW*D*H mm
Weight
Remark
110111103
Approx. 285g

Specification
DimensionsW*D*H mm
11010446
Weight
Approx. 195g
Remark
3.3.7. AC adaptor
AD-S15050B
AD-S42120C
DimensionsW*D*H mm
507530
5011131 mm
Weight
Approx. 165
Approx. 275
Remark
Not included with
power cord
3.3.8. Battery Pack

HA-D20BAT-A
HA-D21LBAT-A
DimensionsW*D*H mm
52.5 40 13.5
52.5 40 25
Weight
Approx. 46
Approx. 86
3.3.9 Flat battery cover

Specification
DimensionsW*D*H mm
71.46411.3
Weight
Approx. 13g
Remark
3.3.10. Screen Protect Sheet

Specification
DimensionsW*D*H mm
58.396.10.155
Weight
Approx. 1.8g
Remark
Remark
P.28
4.Quality References
4.1.Environmental Performances
4.1.1.IT-G500
Item
Temperature
Humidity
Specification
Remark/Condition
Operation
-2050
0 to 40 C for charging
battery
Non-operation
-2060
Operation
10%90%RH
Non-operation
5%90%RH
Dust and waterproof
No condensation
IP67 Standard
4.1.2. Ethernet CradleUSB CradleCradle-type Battery ChargerDual Battery Charger

Item
Specification
Temperature
Humidity
Remark/Condition
Operation
040
Non-operation
-2060
Operation
3080RH
No condensation
Non-operation
1090RH
No condensation
Dust and water-splash proof
Not applicable
4.1.3. AC adaptor
Item
Specification
Temperature
Operation
Non-operation
-2060
Humidity
Operation
2080%
Non-operation
1090
Remark/Condition
040
No condensation
Not applicable
4.1.5. Battery Pack

Item
Temperature
Specification
Operation
Non-operation
Operation
Humidity
Non-operation
Remark/Condition
Compatible with the

temperature range for the
terminal during discharge, or
with that of the battery
chargers during charge.
Compatible with the
terminal
Compatible with the
terminal during discharge, or
with that of the battery
chargers during charge.
Compatible with the
terminal
Not applicable
P.29
4.2. Electrical Performances

4.2.1.IT-G500
Item
Specification
Consumption Current
DC2.6A:IT-G500-C16E/IT-G500-C26E
DC3.0A:IT-G500-GC26E/IT-G500-GC16E
DC2.0A:IT-G500-25E/IT-G500-G15E
DC1.6A:IT-G500-15E
Remark/Condition
4.2.2. Ethernet Cradle

Item
Input voltage
Specification
Remark/Condition
DC12V5%
4.2.3. USB CradleCradle-type Battery Charger

Item
Input voltage
Specification
Remark/Condition
DC5V5%

Item
Specification
Remark/Condition
Consumption Current
Approx 0.03A
Approx 0.8A
Without battery
At charging with battery
Input voltage
12V5%
4.2.5. AC adaptor
Item
AD-S42120C
AD-S15050B
Input voltage
AC100V/240V
AC100V/240V
Output voltage
DC12V
DC5V
Output Current
03500mA
03000mA
Input voltage Frequency
47Hz63Hz
47Hz63Hz
4.2.6. Battery Pack

Item
HA-D20BAT-A
HA-D21LBAT-A
Rated Capacity
1850mAh
3700mAh
Rated Voltage
3.7V
3.7V
Remark/Condition
P.30
4.3. Mechanical Performances

4.3.1.IT-G500
Item
Drop Durability
Specification
Remark/Condition
1.5m
2 cycles on each of 6 faces and 4 corners

onto concrete floor
4.3.2. Ethernet CradleUSB CradleCradle-type Battery Charger

Item
Specification
Drop Durability
Remark/Condition
1 cycle on each of 6 faces onto concrete floor
75cm

Item
Specification
Drop Durability
Remark/Condition
1 cycle on each of 6 faces and 4 edges onto
concrete floor
70cm
4.3.4. AC adaptor
Item
Specification
Drop Durability
70cm
Remark/Condition
3 cycle on each of 6 faces onto P-tile surface.
4.3.5. Battery Pack

Item
Specification
Drop Durability
100cm
Remark/Condition
1 cycle on each of 6 faces onto P-tile surface.
Note:
The drop durability height is a measured value resulting from actual testing. It does not necessarily guarantee
the product from damage.
P.31
4.4. Connection Durability (Handheld Terminal to Battery Charger and Cradle)

Item
IT-G500
Specification
Remark
7,500 times
- 4 (times/day) x 365 (days/year) x 5 (years)
Cradle-type Battery Charger
15,000 times
for each Cradle-type Battery Charger

- 2 (terminals/Ethernet cradle) x 4 (times/day) x 365 (days/year) x 5 (years)
assume update in every one or two hours.
USB Cradle
15,000 times
for each USB Cradle

Ethernet Cradle
15,000 times
for each Ethernet Cradle

<Notes on Using These Products>

A limit applies to the number of times the handheld terminal can be placed in and removed from the cradle. The limit
assumes that these products are used as described above.
To exceed this limit in actual use, use multiple cradles or replace the cradle at set intervals so that the specified limit
is not exceeded for any one cradle.
Note that this information does not constitute a guarantee of any sort.
<Precautions>
Regularly clean the power-supply terminals and data communication terminals with a dry cotton bud, etc.
Soiling on the power-supply terminals and data communication terminals can cause connection defects and/or
abnormal wear.
Note that subjecting the cradle to impacts or strong vibration could dislodge the handheld terminal.
Also, place the cradle on a flat, level surface and take care when placing the handheld terminal in or removing it
from the cradle.
P.32
5.Operating Precautions
For information on general safety precautions, refer to the IT-G500 Users Guide
(1)Operating Precautions
(A) Lithium-ion Battery Pack
Each lithium-ion battery pack has its life. The life span heavily depends on how the battery pack is charged or stored, and it may cause
deterioration of the battery pack to shorten the life span if it is handled improperly. After charging the battery pack, if the performance of
the battery pack does not show any recovery, it is a sign of ending the life. Replace it with a new battery pack. Note the tips below to make
the battery pack last long.
Be sure to charge the battery pack before using it if the battery pack is used for the first time or if it has not been used for a long
period of time. When charging the battery pack, continue charging until the charge LED lights green (fully charged).
If the battery pack is repeatedly charged, the life span becomes short. To avoid the repetition of charging the battery pack, be sure
that the remaining capacity is low before you start charging.
Be sure to charge the battery pack in recommended temperature range. The temperature range is dependant on device you use to
charge Including battery chargers and terminals. Refer to the respective user guides. Charging the battery pack in a temperature
outside of the recommended range cause deterioration.
When used at low temperatures, the battery pack has a reduced capacity and will supply power for shorter time. The life span of the
battery pack is also shortened.
Charging the battery pack while the battery pack itself is freeze including inside causes deterioration. Be sure to resume an ordinary
room temperature on the battery pack and then leave it unattended for approximately one hour before charging.
Avoid the battery pack with a full of the capacity to store for a long period of time. If you need to store it for a long period, be sure
that the remaining capacity is 30 to 50 percent and to store in a moderate low temperature. This can reduce deterioration.
The battery pack gradually deteriorates over time. In particular, storing (or using) the fully charged battery pack at high temperatures
tends to accelerate battery pack deterioration.
(B) Others
1.
The handheld terminal uses the high sensitive communication modules inside, for the better data communication, avoid using
The equipment to generate radio wave (mobile phone, etc) hear terminal. Please keep it away (more than 30 cm in case of the
mobile phone) when using it.
2.
Although IT-G500 may become warm during using Public line for long time, this is normal and does not indicate a malfunction.
3.
When installing a microSIM card, a microSD card check the orientation of the card and ensure
that you install it correctly. Using excessive force when installing or removing a microSIM card could damage the card.
The battery pack will not be able to be properly installed if the microSIM card is not properly installed. Reinstall the microSIM card
properly if this happens.
4.
The power supplied via the USB cable is limited to 500 mA, so in some situations the battery pack may not be charged and the level
of charge may fall when the Handheld Terminal is switched on, depending on how the terminal is used.
5.
Always make sure to connect the AC adaptor to the USB Cradle or Ethernet Cradle before performing communication with the
Handheld Terminal.
6.
To use the GSM/W-CDMA functions, you must receive service from a wireless service provider. Available GSM/W-CDMA functions
may be dependent on the service provider to which you connect.

7.
P.33
When you use the Handheld Terminal for the first time or after an extended period of no use, it may take a long time before the
Handheld Terminal determines its positioning. In such a case, operate the GPS mode where there are no obstacles in the
surroundings and wait for at least 15 minutes or longer. The GPS module integrated in the Handheld Terminal uses signals emitted
by the satellites operated by the government of the United Sates. The accuracy of positioning information you obtain on the Handheld
Terminal may be affected by the condition of these satellites. The GPS module may not be able to receive the signals in locations
such as inside a building or in a tunnel. If you are installing the device in your car, determine the installation location after making sure
that it can receive the signals.
8.
To ensure compliance with local regulations, be sure to follow the regulation of the country in which the access point is installed.
9.
Do not use volatile chemical substances such as thinners, benzene or toiletries to clean the Handheld Terminal.
10. When the Handheld Terminal is dirty, wipe it clean with a soft, dry cloth. Rubbing with excessive force could scratch the display.
11. The power-supply terminals and Data Communication terminals should be cleaned from time to time using an implement such as a
dry cotton bud. Soiling on the terminals may cause connection defects.
12. Take care when using chemicals.
Applying thinners, gasoline, kerosene, solvents or oils, or substances such as cleaners, adhesives, paints, medications or toiletries
that contain those materials, to the plastic case or cover may cause discoloration or other damage.
(C) About the Waterproofing/Dustproofing

Waterproofing: Performance complies with the IPX7 level set out in the IEC standards
(waterproof for 30 minutes at a depth of 1 meter in still tap water at normal temperature).
Dustproofing: Performance complies with the IP6X level set out in the IEC standards.
Check that there is no dust, sand or other foreign matter on the battery pack cover, microSD card slot cover or on the respective
contact surfaces. If any soiling is found, wipe it off with a clean, soft, dry cloth. Even very small amounts of soiling trapped on the
contact surfaces (a single hair or grain of sand, etc.) can cause water to leak into the device.
Check that the waterproof seals on the battery pack cover and microSD card slot cover are free from cracks and other damage.
Close the battery pack cover lock switch firmly until you hear it click into place.
Avoid opening and closing the battery pack cover or microSD card slot cover in locations near water or exposed to sea breezes,
and do not open or close them with wet hands.
Do not drop this product or leave it in locations exposed to temperatures outside the specified range.
Doing so could impair its water- or dust-proofing.
The accessories for this product(battery pack, etc.) and optional products are not water- or dust-proof.
Subjecting this product to a severe impact could render it no longer water- or dust-proof.
If any water leaks into the product as a result of carelessness or inattention during product handling,
CASIO cannot be held liable for compensation for any damage to internal components (battery, recording media, etc)
or for the costs of recorded content or the recording thereof.
CASIO COMPUTER CO., LTD. accepts no other liability whatsoever for any accident that occurs due to water leakage.
Be careful the use in the rain.
P.34
(2)Storage
1. During the long-term storage, please remove the battery.
2. Avoid keeping to store in high temperature location (ex, in the car).
(3)Safety precautions
Conform to users Guide.
6Maintenance
There are no parts for exchanging and checking regularly.
7Setup and Installation

Adhere to the notes, perform the appropriate setup and operation.
P.35
Notes
Do not use or replicate of this software and manual without permission.
This software and manual can be used only under license agreement for this product.
CASIO COMPUTER CO., LTD. accepts no other liability whatsoever for any accident that occurs due to the results from the use
of this software and manual.
The specifications of this software and the contents of this manual may be changed without notice.
The copyright of this manual are the property of CASIO COMPUTER Co., ltd.

Ver.1.0
March 2015
2015 CASIO COMPUTER CO., LTD.

Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and licensed to CASIO COMPUTER CO., LTD.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.

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