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Tiers is the Global Language of Data Center Performance

Tier Certification is the Accountability

Participating Industries
> Banking & Financial
Services
> Data Center Services
> Defense
> Education
> Electrical Utility
> Government
> Healthcare
> Insurance
> Manufacturing
> Pharmaceutical
> Petrochemical
> Relief and Aid
> Technology
> Telecommunications

Tier Certification is Worldwide Credibility

See Tier Certifications by country


in our new interactive map:

Angola Argentina Australia Brazil Canada Chile China Colombia Costa Rica Cyprus
Czech Republic Ecuador Hong Kong Hungary India Indonesia Italy Jamaica Korea Luxembourg
Malaysia Malta Mauritius Mexico New Zealand Nicaragua Nigeria Panama Peru Portugal
Qatar Romania Russian Federation Saudi Arabia Singapore South Africa Spain Switzerland Taiwan
Thailand Turkey United Arab Emirates United Kingdom United States

http://uptimeinstitute.com/TierCertification/certMaps.php

Offices in New York London Seattle San Francisco Denver Dallas So Paulo Dubai Singapore
http://uptimeinstitute.com/professional-services

Uptime Institute Certifications Summary


Uptime Institute Professional Services is the only organization worldwide that Certifies data center designs, facilities, and
operations to the Tier Classification System (I-IV) and Operational Sustainability criteria. Tier Certification is an unbiased,
third-party validation of the Tier level that benefits both enterprise and third-party data centers. Tier Certifications have
been awarded worldwide to corporations across all industries, governments, and universities.
Tier Certification recognizes organizational accomplishmentthe data center capital investment will yield sustained
uptime to support the business. Weakness in the data center infrastructure translates to lost capital investment. Tier
Certification assures all stakeholders that the data center investment has been protected against such loss.
Tier Certification also recognizes industry achievementa competitive differentiator from self-certifications that are
often misleading. Tier Certifications elevate a data center to a preeminent and highly visible position in the industry.
Tier Certification satisfies the need for an unbiased, due diligence assessment, thereby raising client confidence and
reducing the duration and cost of the contracting process.
Uptime Institute Tier Certification is unique in the industry in its rigor and comprehensiveness, differing from a number of
other compliance assessments that rely on a sampling or representative analysis. Tier Certification provides an analysis
of each and every system down to the level of valve positions and panel feeds.
Certification provides assurances that there are not shortfalls or weak links anywhere in the data center infrastructure.
There is no effective way to ensure consistency in engineering concepts at the detailed level and allow shortcuts
or substitutes. The Tier Certification process was developed with the consequences of failure in mindin terms of
infrastructure investment and market perception.
We made the decision to choose Tier Certification as the global standard to
design and build our data center. Our research showed strong evidence of
Tier Certification benefiting hundreds of advanced data center development
worldwide. Comparing total investment, it is very important to have the
whole data center project, design and build, scope under a global leading
standard from the very beginning. We truly believe Tier Certification is the
right choice for us.
Dr. Yu Feng, GouTai JunAn
Securities General Manager,
Information Technology Centre Development (China)
Tier Certification seamlessly incorporates into the project schedule. The process
ensures that deficiencies in the design are identified, solved, and tested before
operations commence.
Operational Sustainability Certification is the final phase, to identify the behaviors
and risks beyond design and construction that impact the ability of a data center
to perform over the long term. Operational Sustainability Certification recognizes
operational excellence and mitigation of operator errorsthe leading cause of
data center outages.

III

TIER

DESIGN

III
TM

TIER

UPTIME INSTITUTE CERTIFIED

FACILITY

UPTIME INSTITUTE CERTIFIED

http://uptimeinstitute.com/TierCertification

WHY TIERS?
> The Tier Classification System is the only benchmarking system developed by and for data center owners.
> Tiers is not one size fits all, but allows for many ways to meet the criteria. You and your team determine the

best solution for your project.


> Tiers has been proven worldwideno conflicts with local code or regulation in over 40 countries.

Ensuring Uninterruptible Uptime: Power In, Heat Out, AlwaysSM

TM

Uptime Institute Certifications Process & Timeline


TIER CERTIFICATION OF DESIGN DOCUMENTS
PROCESS

TIMELINE

Uptime Institute Professional Services team of consultants


reviews 100% drawings in our offices.
>> Tier issues are documented without incurring travel time
and expense
>> Tier deficiencies are delivered via PDF report
>> A second review is included to close resolved issues
>> The successful completion of the
review culminates with Uptime
Institute awarding a letter and
foil of TierCertification of Design
TM
DESIGN
Documents

>> Coordination of design drawing delivery


>> E-mail or courier of full design document package to
Uptime Institute Professional Services offices
>> Review of documents
>> Report writing
>> Delivery of report to Client in locked PDF
>> Teleconference to ensure understanding of report
findings
>> Revision of drawings by design team to address
identified issues
>> Review of revised drawings to validate that all
outstanding Tier issues have been resolved
>> Letter and foil of Design Certification awarded

III

TIER

UPTIME INSTITUTE CERTIFIED

TIER CERTIFICATION OF CONSTRUCTED FACILITY

III

PROCESS

TIMELINE

Uptime Institute Professional Services team of consultants


gathers data on site over multiple days in order to validate
the facilitys Tier objective.
>> Consultants confirm that the facility was constructed as
designed
>> Site functionality demonstrations are observed
>> The successful completion of the on-site review
culminates with Uptime Institute awarding a letter, foil,
and plaque of Tier Certification of Constructed Facility

>> Coordination of site visit


>> Team deployed to data center
TM
FACILITY
site location
>> On-site assessment of installed UPTIME INSTITUTE CERTIFIED
infrastructure equipment and
observations of site functionality
>> Team returns to offices
>> Data analysis and report writing in offices
>> Reports delivered to Client in locked PDF
>> Teleconference to ensure understanding of report
findings
>> Letter, foil, and plaque of Facility Certification awarded

TIER

OPERATIONAL SUSTAINABILITY CERTIFICATION


PROCESS

TIMELINE

Uptime Institute Professional Services team of consultants


reviews data off site and on site over multiple days in
order to evaluate the effectiveness of each component of
Management & Operations and Building Characteristics.
>> Consultants review Tier Certification deliverables
>> Site Location risk assessed
>> On-site assessment to validate specific behaviors and
risks
>> Deficiencies and recommendations
are delivered via PDF report
>> The successful completion of the
review culminates with Uptime
Institute awarding a letter, foil,
and plaque of Tier Certification of
Operational Sustainability

>> Coordination of site visit


>> Review of Tier Certification, Site Location risks, and
preparation of agenda and needs list
>> Team deployed to data center site location
>> On-site tour, staff meetings, and assessment of
behaviors and risks; survey the local area to identify Site
Location risks; debrief management
>> Team returns to offices
>> Data analysis and report writing in offices
>> Reports delivered to Client in locked PDF
>> Letter, foil, and plaque of Operational Sustainability
Certification awarded

Ensuring Uninterruptible Uptime: Power In, Heat Out, AlwaysSM

Uptime Institute Certification Supplements


The Tier Certifications are a source of pride,
motivation, and inspiration for Mobily. We look
forward to more years of productive collaboration
with Uptime Institute.
Essam O. Jubair, Mobily Vice President,
Buildings & Facilities (Saudi Arabia)
SUPPLEMENTS TO TIER CERTIFICATION
PROGRESS REVIEWS
Progress reviews at significant design milestones (e.g., 30, 60, 85%) are supplemental to Tier Certification, but ensure that
there are not surprises, delays, or rework at the 100% design stage.
TIER GAP ANALYSIS
Summary review and commentary of design documents to identify capital-level gaps within the Tier objective. This is not
a Certification, but a report of the major, capital-level deficiencies to the Tier objective. This allows the owner a preview
to understand the large Tier issues and most effectively evaluate the appropriate investment in both the site infrastructure
and the Tier Certification process. A Tier Gap Analysis includes a single review of the design documents in our offices.
EDUCATION FOR OWNERS & OPERATORS
The Accredited Tier Specialist (ATS) course is a curriculum and professional designation for the benefit of the individuals
directly responsible for data center uptime and the experts that support them. ATS provides intensive instruction on both
of the Tier Standards (Topology and Operational Sustainability) in order to ensure accurate and successful managementlevel application.
EDUCATION FOR ENGINEERS
The Accredited Tier Designer (ATD) course is a technically focused curriculum for the further education of the individuals
responsible for data center design.

For further information visit the Web site at


http://uptimeinstitute.com/professional-services
and
http://uptimeinstitute.com/contact-us
WHY UPTIME INSTITUTE PROFESSIONAL SERVICES?
> FIRST & ONLY to consult and Certify to the Tier Classification System and Operational Sustainability Standards
> DATA CENTER SPECIALISTS serving those organizations with the highest uptime requirements
> NON-BIASED, vendor-neutral, 100% customer-focused leading-edge support

Uptime Institute Professional Services is a consulting firm


whose mission is to work with clients to on both management
and technical aspects of their Digital Infrastructure in order to
provide uninterruptible uptime over the long term. Uptime Institute
Professional Services consultants and licensed engineers have
backgrounds in data center operations and function as an
outsourced C-level infrastructure expert to clients, providing
Principal-level consulting and education to clients during any
stage of a project.

Independent of any Engineer-of-Record or manufacturer


affiliation, Uptime Institute Professional Services consulting teams
help clients develop and execute solutions that are responsive
to their unique business needs. Since 1985, Uptime Institute
Professional Services has guided and justified data center
investments around the world for organizations that require the
continuous availability to conduct business. Uptime Institute
Professional Services exclusively awards Tier and Operational
Sustainability Certifications.

professional services, LLC


New York London Seattle San Francisco Denver Dallas So Paulo Dubai Singapore
http://uptimeinstitute.com/professional-services

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