Professional Documents
Culture Documents
9 Click on Consignee 9
10 Click on copy previous job 10
11 Search available job by typing 7-8 letters and by clicking on 'Go' button 11
12 Click 'OK' two times 12
13 Click on Exporter 13
II 14 Type Exporter's name II 14
15 Click Save 15
16 Click Consignee 16
17 Type consignee's name and address given in invoice 17
18 Type consignee's country 18
19 Type buyer's name and address if other than consignee 19
20 Click Save 20
21 Click invoice 21
22 Type SB heading given in AWB 22
23 Type invoice number 23
24 Type invoice date 24
III 25 Type term of delivery III 25
26 Type currency of transaction 26
27 Type exchange rate 27
28 Type total invoice value 28
29 Type total product value 29
57 Click Shipment 57
58 Type Destination country 58
VII 59 Type Destination port VII 59
60 Type HAWB number 60
61 Click Save 61
Click on Consignee
Click on copy previous job
Search available job by typing 7-8 letters and by clicking on 'Go' button
Click 'OK' two times
Click on Exporter
Type Exporter's name
Click Save
Click Consignee
Need not be typed if the
Type consignee's name and address given in invoice
consignee is in the database
Type consignee's country
Type buyer's name and address if other than consignee
Click Save
Click invoice
Type SB heading given in AWB
Type invoice number
Type invoice date
Type term of delivery
Type currency of transaction
Type exchange rate
Type total invoice value
Type total product value
Click Shipment
Type Destination country
Type Destination port
Type HAWB number
Click Save
I
II
III
IV
V
VI
VII
VIII
4 If Acknowledgement is positive then write SB# and Date from the website on custom's set
5 Forward it to Customs Clearance team
Remark: Get MAWB from NCG and type it in first row of MAWB
column and copy it. S No. Time
Type Destination Code of MAWB 1 26
2 27
S. No. Activity 3 21
1 Type Shipper's Name 4 29
2 Press Alt+Tab to open 'querry.Ipx' 5 23
3 Type HAWB no. 6 22
4 Press Enter and look no. of pieces 7 22
5 Press Alt+TAB to go back to excel sheet 8 24
6 Type no. of pieces 9 24
7 Press Alt+Tab to open 'querry.Ipx' 10 29
8 look gross weight 11 24
9 Press Alt+TAB to go back to excel sheet 12 24
10 Type gross weight 13 37
11 Paste MAWB no. 14 27
12 Press Alt+Tab to open 'querry.Ipx' 15 25
13 look volumetric weight 16 21
14 Press Alt+TAB to go back to excel sheet 17 22
15 Type volumetric weight 18 22
16 Type HAWB no. 19 33
17 Type scheme 20 29
18 Go to next row in excel sheet 21 22
19 Open the photocopy of next AWB 22 30
23 23
24 21
Remark: After making the data entry for an MAWB get the sum of
pieces, weight and volume columns under this MAWB 25 20
Delete the entries of volume done in SB no. column Average 25.08
S No. Activity
1 Pick up the custom's set from the stack
2 Press Ctrl+F
3 Type HAWB no. and press Enter
4 Type SB no.
5 Paste SB date
6 Put custom's set in sector's stack
Remark: Save and close the excel sheet and mail this sheet to ground
operations, NCG and transportation team
Wait for acknowledgement for readiness from all
After receiving acknowledgement go for Annex C Activity
Sr no. Activity
1 Checking of document and deciding which document is required
2 Finding the phone number of customer from the document
3 Calling the customer
4 Explaining customer the problem
5 Mailing customer about the required document
The whole process average time is 11.20 mins
Calling takes about 6 mins
NOTE
1 The whole process depends upon nature of objection
2 Customer availability
3 There are about 13 objections everyday
4 Only on an average 6 get solved on same day
5 Customer takes time to send a person with the required documents
6 Some objection requires customer to scan and mail the document