Michele Marie Martina

65 Sipp Avenue
Clifton, NJ 07013
973-246-6213 (Home)
973-557-0722 (Cell)
Sissy1022smit@aol.com

SUMMARY OF QUALIFICATIONS
Highly motivated with a broad range of successful experience including extremely creative,
analytical, problem solver with strong communication skills. Excellent ability to work
effectively to provide outstanding customer service through interaction with clients,
management and vendors. Self motivated to develop new ways of tracking information to
improve workflow and productivity. Additional skills include the ability to assess the
clients’ business needs and deliver invaluable service solutions.

PROFESSIONAL EXPERIENCE
David’s Bridal Sept 2008 – Present Bridal Consultant
Paramus, NJ
• Duties include complete event coordination and sales – wedding attire for brides,
wedding parties, special occasions etc. Excellent one on one relationship with
customers.
• Set up appointments for bridal parties and finalized client’s choices for events.
• Processed orders via telephone
• Restocked inventory, merchandise and displays

The Dental Center Sept 2007 – Mar 2008 Front Desk Receptionist
Bloomfield, NJ
• Busy dental office
• Duties included heavy telephone volume dealing with patients, setting up
appointments, etc.
• Greeted new patients in a professional dental experience, including health records
and proper paperwork for each patient.
• Recorded payments on charts, computer and daily ledgers.

Lakeland Dental Mar 2006 – Jan 2007 Office Assistant

Kinnelon, NJ
• Busy dental laboratory
• Duties included heavy telephone volume dealing with customers and various
vendors.

Michele Marie Martina Page 2

Manpower Temps
Wayne, NJ
• Administrative Assistant: Coordinated crews to job sites throughout NY, NJ, and
Connecticut. Responsibilities included the purchase of materials, delivery, and
final job installation of units. Maintained spreadsheets of materials installed,
damaged units or overages. Daily reports were downloaded to headquarters via
internet. Managed E-mail and all correspondence from installers.
• Receptionist: Busy showroom receptionist. Heavy telephone volume dealing
with customers and various vendors. Supported management, designers, and
installers for installations of cabinets and closets.

Clifton Board of Education Jan 2003 – May 2004 Secretary

Clifton, NJ
• Conducted substitute secretarial responsibilities for principals and guidance
offices within the Clifton Board of Education School District.
• Maintained student attendance records via CASTS system for all assigned
locations.
• Worked closely with guidance counselors to process proper paperwork for new
and transferring students.
• Distributed school correspondence to parents of students.

GEM Property Management April 2003 – April 2004 Administrative Assistant

Totowa, NJ
• Coordinated meetings between Management Company and Board of Directors for
affiliated managed properties. Prepared financial statements for distribution to
Board of Directors of approximately 50 properties being managed by our
company.
• Coordinated job crews for maintenance on all managed properties. This consisted
of scheduling job services for various locations.
• Prepared property maintenance letters and maintained maintenance fees for all
property units. Served as a liaison between banks, attorneys, and mortgage
companies to provide information for property for refinancing or purchase for a
particular property unit.

Panasonic Company Sept 1978 – Dec 2001

Secaucus, NJ
• Administrative Assistant: Acted as a liaison between company personnel and
broker personnel for the distribution of products on a timely basis.
• Processed U.S. Customs Treasury reimbursement checks, recorded and submitted
spreadsheets to accounting groups.

Michele Marie Martina Page 3

 • Maintained filing system for overpayment or underpayment of duties to U.S.
Customs. Submitted proposals to U.S. Customs for the reimbursement of
overpayment of duties. Successful in the retrieval of $4 million dollars. Assisted
in processing export shipments.
• Created and maintained an “Access” database for the tracking of goods being
delayed for importation by U.S. Customs. Conducted “Access” training sessions
for internal personnel, affiliated personnel, and customs brokers to transmit
information via e-mail to be downloaded into database.
• Developed and managed budget for department. Prepared expense reports for all
logistics personnel. Coordinated all travel arrangements and hotel
accommodations for domestic and overseas personnel as well as brokers.
(approximately 250 people) Prepared itineraries, conference literature,
audiovisual arrangements, meal arrangements, prepared all printed materials,
speeches and slide shows. Responsible for all equipment and the ordering of
supplies for a department of approximately 150 employees. Coordinated
processing of U.S. Customs Power of Attorney forms between legal divisions and
customhouse brokers. Skilled in the production and dissemination of
correspondence, materials management, maintenance of filing systems and data
entry.
• Secretary to Assistant General Manager: Coordinated monthly financial and
budget reports for top management. Assisted auditors with year-end audit. Typed
all managerial correspondence. Made all travel arrangements for management.
Prepared graphics for presentations. Kept confidential records of internal
personnel and future company plans. Held time card records of division
personnel. Handled overseas and domestic telephone and e-mail correspondence.
• Domestic Analyst: Tracked nationwide freight allocation via computer. Diverted
merchandise-shipping routes. Arranged drop-shipments to customer locations.
Monitored freight movements into countrywide warehouse facilities. Coordinated
regional office monthly billing with headquarters’ finance department.

EDUCATION
Katharine Gibbs School, Montclair, NJ
Certified Graduate Administrative Assistant Program 1992

CONTINUED EDUCATION COURSES

• Management Skills and Secretaries, Administrative Assistants, and Support Staff
• Mastering the Basics of Microsoft Access
• Understanding and Using Access Advanced Techniques
• Harmonized Tariff System Workshop for Importers
• Coaching Solutions Courses

TECHNICAL SKILLS
WORD, EXCEL, POWERPOINT, OUTLOOK, Lotus Notes, Access 98, Internet, IBM
Database, CASTS System, Intercom, Multi-line Telephone, Practice Works, POS System