Professional Documents
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Nottingham, UK
Mob: 07882 630604
Email: arnoldbfoster@gmail.com/ arnold.foster1@ntlworld.com
PROFILE
A driven and focused Junior/Assistant Project Manager, who has acquired experience within
delivering key business solutions within leading organisations and the overseeing of complex
projects, utilising technical, risk and incident management expertise. An individual with
leadership skills who is adept at building and managing key relationships including clients and
employees, effectively translating requirements and overseeing all issues through to
completion. An experienced and driven professional who can significantly support a team of
employees to ensure the achievement of all objectives as well as extensive experience across
IT, now looking to use key skills and experience within a contract position in a forward thinking
organisation.
Extensive IT experience
Troubleshooting expertise
Relationship management
Relationship management
Technical expertise
ITIL V2
Sharepoint
Visio/Excel/Powerpoint
Prince 2 2009
Planning
EXPERIENCE
Nov 2014 Sep 2015
Hitachi Rail)
Key Achievements:
Played a pivotal role within this key migration project which involved Symantec VIP
deployment across 550 users, Mobile Iron deployment across 276 HRE users and MS Lync
deployment to 2400 users, delivering all aspects on a European basis
Worked closely with the European teams to maintain full risk, issue and assumption
management
Conducted comprehensive project reporting as well as managing all additional activities
including the creation of user mailings within business, technical deployment,
documentation and version control, VIP manager and Mobile iron administration and
troubleshooting
Responsibility for playing a pivotal role in reconciliation activities in relation to the BES
and Server 2003 replacement to Server 2008
Successfully managed all additional tasks including ESX installation, data centre duties,
project coordination and technical migration
May 2014 Nov 2014
Key Achievements:
Achieved exceptional results within this technical leadership role, maintaining full control
of the European wide Symantec VIP deployment across 1300 users, delivering support
and assistance to teams and overseeing all issues, risks and assumptions effectively
Ensured all activities were completed to an exceptional level including project reporting,
mailings production, troubleshooting and administration
Key Achievements:
Utilised wealth of technical knowledge to manage all activities including setting up of
print queues, SCCM software deployment, setting up of Mac address in ACS to enable
machine builds, setting up of AD groups, building of Wyse terminals, laptops and
desktops and management of networks, routers, switches, patching, WAN/LAN, routing
tables and troubleshooting
Built and developed highly effective relationships, delivering comprehensive 2 nd line post
migration support
Jun 2013 Oct 2013
Key Achievements:
Significantly enhanced communication channels between the organisation and
scheduling and deployment teams, utilising technical expertise
Managed key activities effectively including the raising of PO requests in relation to
hardware, deployment incident management, risk and issue management, data
validation and reporting
Built and developed key internal and external relationships, this involved extensive
liaison with business service manager and outsourced partner communication
Played a pivotal role within the recruitment process, interviewing applicants to enable
suitable selection as well as coaching and motivating team members to ensure
achievement of all objectives
Continually analysed the deployment strategy, identifying and implementing
improvements
Promoted W7 as opposed to XP throughout the business
May 2013 Jun 2013
Key Achievements:
Led and mentored the deployment teams, ensuring all objectives were achieved
Delivered floor walking and provided comprehensive support in relation to Windows 7
deployment and thick client terminals within Paris and London headquarters
Remained client focused, delivering an exceptional service and maintained full control
of technical issues through to resolution
Managed all additional activities including asset tracking, deployment scheduling,
machine account deletion, adding of users, data gathering and validation and DNS/
DHCP/ Wins
2012 2013
2012
2011 2012
2010 2011
2009 2010
2007 2009
2005 2007
2000 2005
1994 2000
Airways, Birmingham
1987 1994
ADDITIONAL INFORMATION
Prince2 Foundation