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Home > Support > X-Lite / X-Pro / eyeBeam

Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP PBX Software
Desktop Softphones
Mobile Softphones

Security considerations for

C allcentric customers

3C X
3C X Version 6
3C X Version 12

X-Lite / X-Pro / eyeBeam

COUNTERPATH X-LITE 4.0 GENERAL INFORMATION
The X-Lite product page can be found here.
The X-Lite software can be downloaded here.
The CounterPath support forum can be found here.
The setup information below is based on X-Lite version 4.0 (Build 58833). This version has a noticeable interface
change from previous versions. Users comfortable with configuring accounts in previous versions of X-Lite should
not have any problems configuring this version.

CONFIGURING X-LITE 4.0 for Callcentric

After downloading and installing X-Lite, follow the directions below to configure your Callcentric settings. The
configuration is the same for X-Lite on Windows and Mac OS X.

3C XPhone (for Windows)

3C XPhone (Mobile)
Aastra 6753i

We recommend that you read each step through in its entirety before performing the action indicated in
the step.

Acrobits/Groundwire for iPhone

Android SIP C lient
Asterisk 1.4 and 1.2

STEP 1

If you haven't as of yet, please install X-Lite. Once you have X-Lite installed please run the
application.

STEP 2A

If you have just installed X-Lite you will see a screen similar to the one below:

Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Bria Desktop
Bria Mobile
C allcentric Android App
C allcentric iPhone App
C allcentric Softphone
C isco ATA 186/188

C isco ATA 186/188

C isco SPA112/SPA122
C loudTC Glass 1000
C SipSimple
D-Link DVG-1402S
Ekiga
Elastix
freePBX
Gigaset A510 IP
Gigaset C 610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream GXP1450
Grandstream GXP2110
Grandstream GXP2200
Grandstream GXV3140
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
LinPhone Desktop
LinPhone Mobile
NC H Axon PBX
NC H Express Talk
Nokia E90
Obihai

If you see this window click on the Account Settings link. Otherwise go to step 2B.
STEP 2B

If you already had X-Lite installed then please access the account configuration menu.
For OSX you can click on the X-Lite 4 menu at the top left of the screen. Then click on
Preferences and Accounts to view the currently configured account. You can then double click

OBi100
OBi202

the current account to enter the account configuration dialog.

For windows please click on the Softphone menu at the top left of the application. Then click on
Account Settings to enter the account configuration dialog.

pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601

STEP 3

After you have accessed the account configuration interface you will see a window with tabs

Polycom SoundPoint IP 601

snom 1xx/2xx/3xx
snom 820
snom M9

STEP 3

After you have accessed the account configuration interface you will see a window with tabs
across the top, and fields to be filled in. Follow the directions below for how to fill the fields within
each tab.
Within the Account tab fill in the fields as explained below:

snom ONE
SFLphone

Field

Setting

SJphone

Display Name:

Enter your name in this field

Telco AC -211

Username:

This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where

1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the
three digit extension you are trying to register this UA to.

trixbox / Elastix / pbx-in-a-flash

Twinkle

For example: 17770001234101 would register to extension 101 on account

17770001234.

Windows Messenger
UTStarcom F3000
X-Lite / X-Pro / eyeBeam
Yealink T32G

You cannot register to your account using only the extension number.
Password:

Enter your extension SIP Password here. Your extension SIP password is the
password you created for the extension you are trying to use. You may edit
the SIP password you wish to use in by logging into your My Callcentric account
and clicking on the Extension menu link and then modifying the appropriate
extension.

Authorization name:

This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where

1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the
three digit extension you are trying to register this UA to.

Yealink W52P
ZoIPer
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products

For example: 17770001234101 would register to extension 101 on account

17770001234.

Generic / Other Device

You cannot register to your account using only the extension number.
DID based routing with Asterisk

Domain:

Enter callcentric.com in this field

DID based routing with trixbox /

freePBX / Elastix / pbx-in-a-flash

In addition the Register with domain and receive calls option should be checked and the
Domain radio button selected.
The dialing plan should be left as its default which is: #1\a\a.T;match=1;prestrip=2;
Below is an example:

Once done please click on the Topology tab.

STEP 4

Within the Topology tab make sure that the settings are configured as shown in the picture below:

Once setup as above please click the Advanced tab.

STEP 5

Within the Advanced tab make sure that the settings are configured as shown in the picture
below:

Once setup as above click the OK button.

STEP 6

You will now be back at the SIP accounts screen. Close this screen so that you may return to XLite's main interface. The X-Lite software will now attempt to register (login) to our servers. You
should see this happen in a few seconds and if successful you will see a screen like this:

If you receive an error message, please verify that your internet connection is working on the
computer, and re-verify the settings.

STEP 7

That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans
you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00
instead of 011).

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