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INDEPENDENT STUDY
ANALYSIS OF COCA-COLA, APPLE
& MCDONALDS
INA JANI
Introduction
My paper will be looking at three different companies: Coca-Cola,
Apple and McDonalds. The analysis will cover information on the
history and start-up of the companies, marketing strategies,
globalization, and the various obstacles companies face, especially
ones of these magnitudes.
Coca-Cola
The Coca-Cola Company is one of the most internationally known
companies inn existence. In addition, the company continues to
expand and grow throughout the world without showing much sign of
stopping. Coca-Cola knows how and where to capitalize in the
continuously developing beverage industry. Coca-Cola currently ranks
as the largest beverage company in the world operating in over 200
countries and maintaining over 84,000 suppliers. From this success,
over 70% of Coca Colas companys income is generated from sources
outside of the U.S. This is where the companys globalization aspect
comes into play along with operating in over 200 counties. While
globalization, if done right, can be extremely lucrative for a company
such as Coca-Cola, it comes with its advantages and disadvantages.
These pros and cons will be observed in depth in order to better
understand the effects globalization has on the company, the countries
they are expanding into, and the local regions of the brand.
After the conclusion of World War II and the Cold War, Coca-Cola had
become true global corporation known for efficiency and worldwide
capabilities.
Delving into more detail about the companys globalization, there
are various major factors that can affect a company when globalizing:
political, economic, social are the ones I will be focusing on. Lets begin
with political: political changes have to do with government regulations
and policies on how a company should be operating as well as setting
certain standards that the product should meet. This allows the
government to intervene if these standards are not being met. There
are many policies and regulations the government can put into place
regarding globalizing. An example is monetary policy, which can be
defined as the actions of a central bank, currency board, or other
regulatory committee that determine the size and rate of growth of the
money supply, which in turn affects interest rates. The Coca-Cola
company is not exempt from the monetary policy and abides by the
three tools that the Federal Reserve Bank uses to control monetary
policy: the discount rate, open markets operations, and the reserve
ration requirement. Trade restrictions/barriers: A government imposed
restriction on the free international exchange of goods or services.
While this is not as common, it is still present with the Coca-Cola
Company. Only banned from two nations: Cuba and North Korea.
Environmental policy: refers to the commitment of an organization to
The shape of the bottle was inspired by the cocoa pod due to its odd
yet aesthetically-pleasing shape. The glass bottles were eventually
replaced with plastic however the glass Coke bottle has become an
iconic product. Additionally, Coca-Cola put a great deal of focus into
maintaining a standard of excellence as the company grew. An
example of this would be that the Coke team decided that its drink
should be served at 36 degrees Fahrenheit and never above 40
degrees Fahrenheit. While this tactic may seem over the top, it set a
standard for Coca-Cola products by establishing them as premium
products that deserved more attention than its competitors.
Coca-Cola is huge on advertising. One of the channels of
advertising its uses, despite its negative health facts, is sports. CocaCola was the first commercial of the 1928 Olympic games in
Amsterdam and has been a sponsor of the Olympic games ever since.
Coca-Cola has also sponsored the FIFA World Cup, Major League
Baseball, National Football League, and National Basketball
Association. The company also uses star athletes in their
advertisements. Due to its iconic branding, Coca-Cola has also become
very apparent in mass media. It has been featured in countless movies
and TV shows as well as had many celebrities endorse Coke over the
years. Some of these celebrities include: Magic Johnson, Maroon 5,
Ryan Seacrest, and Michelle Kwan. I would also like to touch on 4 other
key factors that allowed Coca-Cola to achieve international success
Apple
Apple, Company History and Start-up: Apple Computers was founded
on April 1, 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne
whom were all college dropouts. Their vision was changing the way
people viewed computers. Jobs and Wozniak wanted to create a more
user-friendly computer that was small enough for people to fit in their
homes. The Apple 1 was started up in Jobs garage and was originally
sold without a monitor, keyboard, or casing. When the Apple 1 went on
sale in July 1976, it was at a market price of $666.66. If inflation is
factored in, the price in 2015 would be around $2,772. Apple became
incorporated January 3, 1977. Founding member Ronald Wayne sold his
share of the company back to Jobs and Wozniak for $800 prior to Apple
becoming incorporated. Entrepreneur Mike Markkula provided Jobs and
Wozniak funding of $250,000 along with crucial business expertise.
During Apples first five years of operation, revenues were growing at
an exponential rate. The rates were doubling every four months on
average and from September 1977 to September 1980 yearly sales
reportedly grew from $775,000 to $118 million. That is a phenomenal
annual growth rate of 533%.
The Apple II was introduced April 16, 1977. VisiCalc, which is a
spreadsheet system, chose the Apple II to be the desktop platform for
the application thus giving Apple II a business market and home users
another reason to purchase Apple II. By the end of the 1970s, Apple
had assembled a staff of computer designers as well as a production
line. 1984 marked the introduction of the Macintosh. This was the first
personal computer to be sold without a programming language. While
Macintoshs initial sales were solid, the follow up sales were not as
strong due to the high price and limited range of software titles. This
turned around for Apple when the LaserWriter, the first PostScript laser
printer that was sold at a reasonable price, was introduced. The
Macintosh became powerful in the desktop publishing market due to its
advanced graphics capabilities. A dispute over power issues broke out
in 1985 between Jobs and CEO John Sculley who had been hired two
years prior. The dispute came from the Apple board of directors who
had directed Sculley to limit Jobs ability to launch pricey ventures into
untested products. Jobs fired back by attempting to oust Sculley by
calling a board meeting. However, this ended up backfiring for Jobs
when the board of directors decided to side with Sculley. Jobs was
removed from his managerial duties and ended up resigning from
Apple the same year.
Following Jobs departure, the Macintosh product line began to
focus on higher price points. This policy was referred to as the highright policy. Jobs had previously argued that Apple should produce
products aimed at the consumer market. He suggested the price goal
2003. The online store offered online music downloads for $0.99 per
song in conjunction with the iPod, which the songs could be
downloaded onto. The iTunes store was another huge success for Apple
and became the market leader in services for online music. Jobs
announced on June 6, 2005 at the Worldwide Developers Conference
that Apple would begin producing Intel-based Mac computers in 2006.
In January 2006, the new product MacBook Pro and iMac became
Apples first computers that used Intels Core Duo CPU. August 2006
marked Apples transition to Intel chips for the entire Mac product line.
Previous products from the line such as: the Power Mac, iBook, and
PowerBook were replaced by: the Mac Pro, MacBook, and MacBook Pro.
The companys stock price certainly reflected the current success.
Apples stock price rose from $6/share to roughly $80/share. Despite
this success, Apple still remained far behind competitors accounting for
only 8% of laptops and desktops used in the United States.
During Jobs keynote speech at the Macworld Expo on January 9,
2007, he announced that Apple Computer, Inc. would now be referred
to as simply Apple Inc. because the company was to begin shifting
focus to mobile devices as well. This event also marked the
announcement of the iPhone and Apple TV. The following day, apple
shares hit a high of $97.80. May of that same year the companys
stock price surpassed the $100 mark. The App Store was launched in
July 2008, which sold third party applications for the Apple products
iPhone and iPod touch. Within the first month, the App Store sold 60
million applications and recorded a daily revenue of roughly $1 million.
By October 2008, Apple had become the third-largest mobile handset
supplier in the world thanks to the tremendous popularity of the
iPhone. On top of the huge success of the iPhone, Apple also
introduced the iPad, which launched on April 3, 2010 and sold 300,000
units on its first day. The companys wealth and power continued to
grow with the continued introduction of new and innovative products
however October 5, 2011 marked a sorrowful day for Apple as they
announced that Steve Jobs had lost his battle with cancer and passed
away. While this was a devastating blow for the company, they
continued to prosper following Jobs death. Lets take a closer look at
some of the products that Apple has provided us with.
iPod Touch: Portable media player that runs on iOS and is available in
16, 32, 64, and 128 GB models, introduced in 2007.
iPhone: A line of smartphones that run on the iOS mobile operating
system. First generation iPhone released on June 29, 2007. Most recent
models: iPhone 6s and 6s Plus. User interface built around the
smartphones multi-touch screen, which includes a virtual keyboard,
and countless applications that can be downloaded from the App Store.
iPhone also includes Wi-Fi that can connect to cellular networks. Some
of the other features and capabilities include: Take photos, shoot
videos, play music, send/receive e-mail, surf internet, send texts,
record notes, built-in calculator, GPS navigation, social networking, and
many other features.
iPad: Multi-touch tablet which allows user to access newspapers,
eBooks, photos, videos, music, word documents, and most of the
iPhone apps. Released January 27, 2010.
Apple Watch: Most recent addition to product line, released April 24,
2015. Wearable device that consists of fitness tracking features and
must be used in combination with iPhone (models past iPhone 5) to
work.
physical stores around the world and their products in these stores are
stylish yet simple setting. Customers experience service that is
superior to other computer stores. The stores include a genius bar
used for technical support, daily workshops, one-on-one support, and
even allows customers to test products before purchase. Apple
differentiation strategy veers away from low cost computers and
instead focuses on creating products that are innovative, high quality
and user-friendly.
When becoming a global company a key element the business
must incorporate into their strategy is flexibility. There will be moments
of uncertainty and the company needs to know how to function
through the uncertainty. A time when Apple exemplified flexibility was
when Apple decided to launch the iPad. There was a high level of
uncertainty associated with the product. This required Apple to
incorporate a sense of flexibility in their objectives. The iPad initially
received negative feedback from critics calling it a giant iPhone and
mixed reviews from the media. Many people thought the product would
fail. Some of the factors Apple had to take into consideration upon
launching the iPad included: price, user interface, software, and how to
differentiate the iPad from not only other Apple products but also
tablets of competitors. Apples flexibility and risk taking nature
rewarded them with the release of the iPad. After its release in April
2010, the iPad sold 3 million units in 80 days and the majority of the
products reviews have been positive. Apple strategically takes on lowrisk as well as high-risk products. Low-risk includes updated versions of
the iPod, MacBook, etc. while high-risk includes introducing new
products that offer more opportunity for growth such as the iPad and
Apple TV. The iPad brought a new competitive advantage to the
company as it offers a new way to expose yourself to books, games,
Internet and applications as well as relating to the differentiation
strategy which includes creating new and innovative products.
When it comes to Apples corporate strategy, close-related
diversification strategies are put to use. Right before Apple launched
the iPod in 2001, the company was primarily known for its software
and computer technology. However, the introduction of the iPod
followed by the iTunes Music store led to the capability for Apple to
breakthrough into the digital music market. Due to Apples high level of
integration between its personal entertainment and computer
products, it has been able to utilize economies of scope. This allows
Apple to reduce its operating costs, which leads to higher margins for
the company and lower prices to the consumers. The era of technology
is one that is always evolving and Apple uses diversification to
understand more about what consumers are looking for. By using
diversification, Apple has been able to create high quality and welldesigned products that not only impress consumers but also assist in
everyday work and life in general. Apples diversification success from
products such as iPods, iTunes, and iPads has also increased sales of
the Mac computers. This is due to Apples use of close integration
between the products and the key element of creating products that
can be easily managed because they run on the same operating
system. Apples biggest diversification move has been that one into
the mobile communication industry. The company revolutionized the
term, smart-phone. Prior to the iPhone, consumers would typically
refer to their phones by service provider name or generalize the phone
into the category such as Motorola. Now the vast majority carries
iPhones and refers to the actual phone, not the provider. The way
Apple manages its operations also plays a role in their diversification.
The company follows an M-form functional structure. The M-form is an
organizational structure in which the company is separated into several
semi-autonomous sections, which are guided and controlled by targets
from the center. Under CEO Steve Jobs, there are ten senior Vice
Presidents for the various units of the company such as engineering,
software, product marketing, and so on. So ultimately, the
management duties are split up however they report to the few at the
top. Apples executives also meet daily to discuss everything from
current goals and projects to market changes and the companys
direction. Apple is a highly collaborative company that is good at
deciding how to divide tasks amongst the various teams and promotes
communication between them.
McDonalds
The world recognized McDonalds brand was founded in May of
1940 by brothers Richard and Maurice McDonald. They originally
opened a BBQ style restaurant but soon realized that the majority of
the products were coming from selling hamburgers. They re-did their
menu, which now included only hamburgers, cheeseburgers, French
fries, shakes, soft drinks and apple pie. The previous BBQ restaurant
also included carhops, which were removed in order to make
McDonalds a self-serve establishment. The McDonald brothers set up
their kitchen to resemble the style of an assembly line in order to
slashing in order to reach that top spot and have the number one
sales. McDonalds sales and market, however, remained the highest
and most powerful.
Some other competitors of McDonalds include: KFC, Starbucks,
and Pizza Hut. Through market research and surveys, McDonalds was
able to discover that speed was a top priority for customers. Because
of this, McDonalds vision objective is to provide fast, friendly and
accurate service. To accomplish the fastest speeds possible,
McDonalds focuses on specific targets that measure the performance
of speed. These targets include utilizing proven, standardized training
processes for its employees and new drive-thru layouts to reduce
service times. Cost is the next factor of McDonalds competition bases.
In order for McDonalds to have the ability to offer quality products at
low cost, efficient processes throughout the organization is required.
This is also included in the companys vision statement as: We will be
the most efficient provider so that we can be the best value to the
most people. McDonalds possess a few different strategies to provide
this value to its customers. One of the most popular strategies that
have been used by the company for years is the value meal. This offer
allows the customer to buy a sandwich, French fries, and drink at a
discount when purchased together. McDonalds restaurants offer a
range from seven to twelve value meals for both breakfast and lunch.
McDonalds made an addition to the value meal, which offers individual
generated. The franchise agreement will lay out the details of what
duties each party needs to perform and what compensation they can
expect. McDonalds franchises account for 85% of operating
McDonalds. In order to uphold to the standards of McDonalds, the
company follows all framework of training and monitoring of its
franchises to ensure quality, service, cleanliness, and value for the
money offered by the company to its customers. The companys
strongest foreign markets were in the following nations: Japan, Canada,
Germany, Great Britain, Australia, and France. McDonalds was able to
successfully penetrate these vastly different markets. This has almost
everything to do with its marketing strategies and adjusting to the
different consumer preferences. The two main questions of the
strategic market segmentation are: What are the wants/needs, and
tastes of the customers? Is the marketing up to date, reflecting the
changing needs and demands? It is pretty obvious that various
countries around the world do not eat the exact same food that is
consumed in the United States. McDonalds accommodates and
capitalizes on this fact. Some examples include the McArabia offered in
the Middle East (grilled chicken and Arabic bread), McShawarmas
offered in Israel (Kosher meat) McPork offered in Japan (Sausage Patty,
lettuce, sweet & sour sauce.) Croque McDo offered in France (Ham and
cheese on toasted sweet bread.) This not only allows McDonalds
company to diversify their brand, but also gears each global endeavor
provide a distinctive value to its customers. This is done through welldesigned and managed pursuits that result in exceptional quality and
high brand recognition.
Conclusion
I would like to further analyze the three companies I have been
discussing. Through my research I noticed some similarities and
differences among the companies as far as the techniques that were
used for company growth, marketing strategies, use of resources and
other aspects. All three of these companies started out very small and
grew into globally recognized brands thanks to key people who saw the
potential these companies possessed. For McDonalds, it was Ray Kroc
who bought out the McDonald brothers for $2.7 million with the hopes
he would turn it into the largest and most successful fast-food chain in
the nation. For Apple, it was innovative co-founder Steve Jobs. While
Jobs had a turbulent relationship with the brand over the years, he
played a crucial role in the success of Apple due to his understanding
of consumer behavior and realization that in the technological world,
simplicity is key. For Coca-Cola, it was founder and developer John
Pemberton who started Coca-Colas success off with something as
basic as providing a red and while logo that was simple, yet iconic and
highly recognizable in the consumer world.
This is particularly due to the huge role food plays on culture. Some
Religions practice not consuming certain foods and McDonalds was
able to adapt to this such as selling McShawarmas, which is kosher
meat, offered in Israel. By doing this, McDonalds increases the scope
of people it can sell its products to. I also understand the logic being
used by Coca-Cola and Apple by keeping their products uniform
throughout the world. Because they sell a different line of products
than McDonalds, it makes more sense for them to keep their products
as uniform as possible when sold around the world. The elements that
make up these two product lines do not interfere with the differences
in culture and the company views their globalization as a way to unite
by providing people all over the world with a Coca-Cola that tastes the
same no matter where you buy it and an iPod that looks the same and
functions the same in Australia as it would here in the U.S.
Coke and McDonalds share similar issues regarding their
products: nutrition. Cokes nutritional matters even have the product
banned from Cuba and North Korea due to its high levels of sugar and
caffeine. McDonalds nutritional issues revolve around issues with their
consumption of their food leading to obesity. Both companies have
taken moves in order to attempt to cancel out the negative image
brought on because of the questionable nutritional values of their most
popular products. McDonalds incorporated a new Go-Active addition
to their menu, which offers salads, bottled water, and step counters to
applied, handling global expansion, and even mistakes made along the
way and how they adapted quickly to fix them. I know better
understand the importance of differentiation and effective market
strategies. It is also important to realize that these successful
companies faced many challenges and obstacles along the way but the
key factor is to continuously find new and innovative solutions to these
setbacks.
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