K A T H L E E N H.

S H E L T O N
Tampa, Florida (H) 813.991.0207 (C) 813.310.8933
KathleenHShelton@gmail.com www.linkedin.com/in/kathleenhshelton/
Enthusiastic professional with diverse experience and demonstrated ability to consistently achieve alignment
between multi-level and multi-functional stakeholders to achieve solutions. Interested in a role seeking to utilize
strong communications, financial analysis, process improvement & effectiveness, analytics, problem-solving and
facilitation management skills sets in an organization that values bottom-line results in a dynamic technological
work environment.
PROFESSIONAL EXPERIENCE

DIRECTOR OF BUSINESS
CHARGERS SOCCER CLUB, INC., March 2010-Present
The Chargers Soccer Club is a 501(c)3 non-profit corporation and professional regional youth soccer organization.

Newly created position reporting directly to Board of Directors leveraging expertise to manage ALL business,
financial and administrative aspects including: HR, accounting, payroll, financial reporting, customer service,
technical systems, registration, insurance/risk management, database management and communications.
Manage a $1.6+ million budget involving budget creation, AP, AR, financial analysis with regional reporting.
Direct and educate 100+ paid staff and 300+ volunteers; directly manage 4 paid business/administrative staff.
Successfully guided company through two back-to-back growth mergers in 2009 and 2012 engaging multilevel stakeholders developing relationships across both organizations, creating alignment between them from
multiple levels of organizations to elicit process requirements to build & improve processes and service
deliverables. Ensured all stakeholder concerns were effectively dealt with through careful traceability from
business needs to use case scenarios. Each project initiated the year before each merger - duration 4 years (8
years total). Initiated first merger project in 2008 as a volunteer Board Member.
Analyzed product and business operations functionality across the enterprise to build a comprehensive view of
systems and human capital capabilities. Developed the business architecture and manage forward facing
business administration and service process structures for merged businesses with separate and free standing
programs/members/staff in 3 different locations while providing increased customer service handling human
resources, accounting/finance, collections, payroll, non-profit 501(c)3 requirements, insurance and risk
management, system and database management and business analytics for organization.
Utilized tech expertise in eliciting business/system needs from strategic stakeholders. Sourced, developed
and trained various software (including Microsoft Office products), SaaS and cloud computing integration
options for team collaboration, database management, registration, accounting, customer support and
communication.
Primary club communicator encompassing webmaster activities, email database management and social
media.

BUSINESS MANAGER
MARK SHELTON, PA, April 1995-March 2010
Mark Shelton, PA is a civil litigation, mediation, arbitration, and conflict resolution sole practitioner law firm.
Responsible for all human resources, accounting management and systems development and website.
Primary paralegal for firm as well as primary contact with all firm clients and their associated medical
providers, claims representatives, etc. tracking discovery items, client records collection, billing/insurance,
etc.
Managed general operating and trust bank accounts, AR, AP, as well as payroll and benefit management.
As project manager, initiated, developed and trained - new computer network/case management platform
moving from individual PCs to a database server. Project included: budget creation; hardware/software and
client management needs; client profiles and contact management creation; and online calendaring.
HUMAN RESOURCES DIRECTOR
AUTOMATIC DATA PROCESSING (ADP), March, 1985-March, 1995
ADP provides payroll services, benefits administration, and human capital management solutions for businesses.
Functioned as a trusted and key member of Senior Staff reporting directly to the Regional General Manager.
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KATHLEEN H. SHELTON - PAGE 2

KathleenHShelton@gmail.com (H) 813.991.0207 (C) 813.310.8933

Oversaw all regional HR management responsibilities for 200+ employees in multiple locations.
Administered payroll, compensation, benefits and performance systems and managed staffing budgets.
Identified staff vacancies and recruited, interviewed and selected applicants.
Provided current and prospective employees with information about policies, job duties, working conditions,
wages, and opportunities for promotion and employee benefits.
Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees,
and administering disciplinary procedures. Advised managers on organizational policy matters such as
employment law, equal employment opportunity and sexual harassment, and recommended needed changes.
Maintained records and compile statistical reports concerning personnel-related data such as hires, transfers,
performance appraisals, and absenteeism rates to identify and determine causes of personnel problems and
develop recommendations for improvement of organization's personnel policies and practices.
Represented organization at personnel-related hearings and investigations.
Conducted employee development training and leadership team education.
Prepared and management internal employee communications and newsletter.

HUMAN RESOURCES DIRECTOR

ACHIEVA CREDIT UNION (formerly Pinellas County Teachers Credit Union), August, 1982-February,
1985
Achieva is nonprofit financial cooperative whose members can borrow from pooled deposits at low interest rates.
Newly Created Position - Hired by President to create and development the Human Resources
department, policies and procedures.
Researched and developed a Policies and Procedures Employee Handbook.
Developed and administered payroll, compensation, benefits and performance management systems, and
safety and recreation programs.
Identified staff vacancies and recruited, interviewed and selected applicants.
Provided current and prospective employees with information about policies, job duties, working
conditions, wages, and opportunities for promotion and employee benefits.
Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing
employees, and administering disciplinary procedures.
Advised Board, President and department managers on organizational policy and procedure matters and
recommended needed changes.
Maintained records and compile statistical reports concerning personnel-related data such as hires,
transfers, performance appraisals, and absenteeism rates.
Analyzed statistical data and reports to identify and determine causes of personnel problems and develop
recommendations for improvement of organization's personnel policies and practices.
Conducted exit interviews to identify reasons for employee termination.
Prepared and followed budgets for personnel operations.
EDUCATION
Rider University, Lawrenceville, NJ
Bachelor of Science (BS), Business Administration - Management and Organizational Behavior
Deans List, Member Sigma Iota Epsilon (National Management Honor Fraternity)
VOLUNTEER ACTIVITIES
Fusion Futbol Club (formerly Black Watch Soccer Club and now known as Chargers Soccer Club),
August 2001-March 2010
Volunteered approximately 40 hours per week prior to accepting full-time employment in 2010. Served in
multiple capacities such as: board member, business analyst, tournament management, event organizer, registrar,
webmaster, club communicator, technology developer, team manager, fundraiser, and merger management.

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