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The second crucial lesson that a smart media house must learn is that
localisation is the key to success in the Indian market. There is no doubt
that English language media is still considered by the elite to be the inthing in the country. But the last two decades have shown that success
lies in local markets. Look at the relentless growth of media houses like
Sun, Ananda Bazar Patrika, Malayalam Manorama, Dainik Bhaskar and
Dainik Jagran to name just a few and you will realise the importance of
going-and staying local. In fact, analysts say that one of the key reasons
behind the success of so many editions of The Times of India is the
manner in which the newspaper has successfully localised its various
editions. And of course, you have the Hindi language behemoths who
have more than 60 editions!
The third thing that smart media houses will do is to make their content
younger. More than two thirds of Indias population is already below 35
years of age and the next generation of media consumers will be
incredibly young. Almost all of them will be using mobile phones,
Facebook, Twitter and other new technologies aggressively. This young
cohort will also be different in the sense that they would want content that
is in your face yet no-nonsense. This generation contrary to what many
Pundits say is also very engaged with important social and political
issues. So a smart media house would address these issues and not talk
down to the reader and the viewer. Sure, gossip, sex surveys et al attract
young media consumers. But they do not shy away from the rot in the
judicial system, poverty, corruption and mismanagement. The last lesson
would be one about interactivity. Social media has already demonstrated
that media consumers no longer want to be passive recipients of content.
They want to engage the media house that provides the content in a
conversation. The more interactive you are, the more successful you will
be.