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he modern datacenter

An intelligent
infrastructure for health

Like many health organizations, youre working diligently toward achieving strategic business
objectives: to improve the patient care experience and overall health of the populations you servein
less time and at lower costs. Regulatory mandates that govern security, privacy, and compliance add
layers of complexity to business requirements. Add cumbersome datacenter management tools and
care team requests for personal device supportto name a fewand IT team bandwidth quickly
becomes depleted.
Modern datacenter solutions from Microsoft and [INSERT PARTNER NAME] can help you improve
performance and operational efficiencies of the platforms and technology investments youve
already made at a lower overall cost. Swiftly and agilely respond to changes in business
demand. Enable care teams and administrators to work from virtually any location, on any
device, anytime with robust security. 1, 2, 3 And effectively manage security and regulatory
privacy and compliance. Whatever approach you chooseon-premises; in private, public, and
service provider clouds; or a combinationyour IT team can spend less time managing
infrastructure and more time focusing on the business of health.

Preserve existing investments, manage your future


Historically, your IT team has managed datacenter complexity and
your volumes of physical servers through server consolidation and
virtualization. But the real future of datacenter transformation lies in
automatically managing it as a pooled resource of computer, networking, and
storage capabilities that can power your business services.Unified
management enables your IT team to preserve and leverage your existing
IT investments while efficiently managing the boundless capacity of cloud
environments, applications, and devices to improve control, enhance security,
and contain costs.

Our management
understands that datacenter
efficiencies directly affect the
business by helping us
provide great patient care and
be more competitive.
Microsoft software helps us
handle a growing
environment without
expanding our staff.
Robert McShinsky
Senior Systems Engineer
Dartmouth-Hitchcock Medical Center

Many of todays datacenters are used at a fraction of their capacity.


Microsoft private cloud solutions can help you potentially save on
hardware costs, lower energy consumption, and improve
datacenter mobility and efficiency by reducing your number of onpremises servers while optimizing the productivity of the staff required to
support them.
Through a single management platform, transform datacenter
resources into a flexible, intelligent private cloud fabric that serves as a
strategic business enablernot another operational cost.
Enable health worker self-service, automating routine tasks and
reducing unnecessary IT workload.
Reduce operational costs through monitoring, management, and
automation, which can enable you to reallocate a greater percentage of IT
budget to strategic business initiatives

State-of-the-art datacenter supports rural health system


High-quality patient care, advanced medical education, and research arent confined to
bustling metropolises. Rurally based, nationally ranked Dartmouth-Hitchcock Medical
Center (DHMC) integrates these services to offer a full spectrum of healthcare
including New Hampshires only Level 1 trauma center and air ambulance serviceto
the citizens of New Hampshire and Vermont.
Increased use of technology over time helped DHMC improve and deliver more
accurate, personalized health services. But with patients lives in the balance,
technology dependence meant 247 infrastructure availability. So, the DHMC IT team
began to lay the groundwork for a second datacenterwithout increasing staff to
support it.
With Windows Server 2012 R2 operating system and Microsoft System Center 2012 R2
as the foundation of its new, modern datacenter, DHMC not only gained a cost-effective
solution that can help reduce downtime and deliver uninterrupted patient care, but also
speeds and automates routine IT maintenance tasks.
The latest datacenter tools help increase IT staff efficiency and advance skills, so the
growing DHMC infrastructure can be managed by the existing team. The state-of-the-art
datacenter helps DHMC attract and retain top IT talent, who can now accomplish their
assignments during standard business hours rather than spilling into evenings and
weekends.

Read the complete story.

Protect and serve


Strict regulations like HIPAA and Health Information Technology for
Economic and Clinical Health (HITECH) mandate that healthcare
organizations protect the confidentiality of PHI. In recent years, HIPAA
rules have become more stringent, increasing penalties up to US$1.5 million
per breach and clarifying reporting requirements for those breaches. This
governance places serious pressure on your IT department to leverage
technology to shift from a transaction healthcare model to an accountable
outcome model while keeping information safe and secure.A modern
datacenter can help you protect critical IT assets, infrastructure,
communications, and data against vulnerabilities as you effectively
manage privacy and regulatory compliance.

Manage even the most sophisticated security threats before they


compromise your organization by moving to a new, more-hardened
OS that features dramatically strengthened, built-in system security and
sophisticated data protection technologies.
Help ensure all contractors and subcontractors, performing services
on your organizations behalf, adhere to Health Insurance Portability and
Accountability Act (HIPAA) security and privacy requirements
through their Business Associate Agreement (BAA) contracts.
Leverage Data Loss Prevention (DLP) and e-discovery capabilities to help
identify, monitor, and protect sensitive information and to warn
users as soon as they include sensitive patient health information (PHI) in
any message.
With encryption to help secure and track HIPAA-governed information
exchange, caregivers and patients can efficiently communicate
before, after, and between office visits, review care plans, and
prepare for surgeryso everyone can make informed decisions with
confidence.
Through automatically provisioned device encryption technology, control
access to secured organizational data, ensuring that only registered
and trusted devices are allowed to access it.
Help ensure PHI doesnt fall into the wrong hands. Your IT team can
issue a remote command that can wipe data provisioned to devices
(whether managed or unmanaged). This capability even works on email
attachments that have been saved out of email to the file system.
Customize and integrate new medical applications, using security
assurance policies that can help ensure customized code is secured and
provide a framework to evaluate application security features prior to
deployment.

Enable safe, efficient communication and


collaboration
The growing demands of mobile health workers and patients require
that information be accessible from virtually any location and on any
device they choose. 1, 3 Whether data is at rest or in-transit between devices
and private, public, or service provider cloud environments, the expectation is
that it will remain confidential. For all data managed on-premises or in the
cloud, PHI privacy must be managed according to local regulations while
enabling designated care teams to access itwhen appropriatefrom the
devices that enable those workers to be the most productive.Now, your IT
team can effectively manage devices and provide anytime-anywhere
access 1, 2, 3 to apps and data, empowering everyone in your health
organization to improve productivity and responsiveness and help
enable better health outcomes.

Deploy proven, familiar applications and deliver them on the


devices health teams use every day. By effectively managing
application and hardware lifecycles, you can help sustain operational
continuity, increase efficiency, and improve productivity. 1, 2
Provide healthcare workers with a rich experience and access to
the data, applications, and information they need in-transit

between hospital and office, or while


working from home, on the devices
they choosewithout increasing

support costs and while reducing


downtime. 1, 2, 3 Do it all by simplifying
management as your IT team
maintains security, control, and
compliance.
Improve IT efficiency by relying on a
single, security-enhanced unified
management infrastructure for all
your clinicians devicesincluding

desktop PCs, Windows RT tablets, Windows Phone, Android smartphones,


iPads, and iPhones.
By supporting a security-based Bring Your Own Device strategy,
you can help your team maintain constant communication and
sustain productivity through PCs, smartphones, or tablets, wherever
their travels take them. 1, 2, 3 A single, centralized admin console can help
your IT specialists secure and manage apps, devices, and data to increase
efficiency, maintain compliance, and mitigate risk.
With an automatic prompt to sign in with a single-click, connect mobile
devices to security-enhanced health networks, online apps, and backend
systems, so care teams can find, share, and update time-sensitive
information from virtually any location, anytime. 1, 2

Get the resources you need, exactly when you


need them
Todays datacenters impede your IT teams ability to respond swiftly
to business needs. Multiple tools, platforms, diverse applications, and
manual tasks all increase complexity, bog down IT specialists, and add
operational cost to sustaining your current model.The ability to deploy
compute, network, and storage on-premises, in a public cloud, or with a
service provider can give your health IT team the agility and productivity
required to deliver on your business requests faster. With a resilient, elastic,
intelligent infrastructure fabric, you can offer health workers and
administrators on-demand access to organizational and sensitive
information, patients, and each other from virtually any device,
anywhere. 1, 2, 3

Exercise the flexibility to adopt cloud technologies on your terms.


With a hybrid cloud model, choose private, public, and service provider
clouds to address complex environments, support a broad spectrum of
staff roles, and better meet evolving current and future organizational
requirements.
Deliver efficient, scalable, security-enhanced real-time services
to staffwithin your budget. With the cloud, you can have the
flexibility to pay only for what you use, including low-cost storage.
Keep the technology investments youve already made, with a
new kind of agility that enables your IT team to automate processes
and configuration across platforms and environmentsputting your
health organizations business needs ahead of any particular technology
or vendor.
Decrease the management burden of anticipating and building out
excess capacity IT infrastructure. Resources can quickly and automatically
expand or contract, so operations can be scaled up or down almost
instantly as your needs and volume demand.

Keep your focus on the business of health


By adopting a modern datacenteron your terms, within your timelines, and within your budgetyou can create an intelligent
infrastructure that frees your IT specialists to focus on helping you attain your business goals. Microsoft and [INSERT PARTNER
1 An appropriate device, Internet connection, and supported browser and/or carrier network connectivity are required. Data charges may apply.
2 Office currently supports PCs running Windows 7 or later; Macs running Mac OS X version 10.6 or later (required for Office 365 only); Windows Phone 7.5 or
later; iPhone 4, iPhone 4S, iPhone 5, iPod touch (5th generation) running iOS 6.1 or later.
3 Microsoft solutions may not support all devices at the same level of features, functions, capabilities, and security.

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