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Users Guide

High Power Wireless-N 600mW


Range Extender

SR10000
Rev 1.1

SR10000 USERS
GUIDE

CO
NT
EN
TS
INTR
ODU
CTIO
N

iption

gs

12

SETUP
GUIDE

Conne
ct to
the
new
Exten
ded
Netwo
rk

Welco
me to
the
Dashb
oard
9

Scan
for a
Home
2
Netwo
GET rk to
TING Exten
STAR d
TED 10
3
Conne
Packa cting
ge
to a
Conte Secur
nts e
Netwo
3
LED rk
Indic 11
ators Exten
ded
4
Back Netwo
Panel rk
Descr Settin

14

Setup
Summ
ary
15

WI-FI
SETTI
NGS
17

Home
Netwo
rk
Settin
gs
17

Exten
ded
Netwo
rk
Settin
gs
19

Secur
ity
21

Advan
ced
Settin
gs
23

SMAR
T
FEAT
URES
25

Acces
s
Sched
ule
26

User
Acces
s
Contro
l
27

Wi-Fi
Cover
age
Contro
ls
28

IP
SETTI
NGS
29

MAN
AGE
MENT
FEAT
URES
31

Devic
e
Status
32

Statist
ics
34

Syste
m
Clock
35

Syste
m
Logs
36

Upgra
de
Firmw
are
37

Save
and
Reloa
d
Settin
gs
38

Passw

ord 40
Settin DEFA
ULT
gs
SETTI
39
TEC NGS
HNIC 41
TROU
AL
SPEC BLES
IFICA HOOT
TION ING
42
S

WAR
RANT
Y/
REGU
LATO
RY
INFO
RMAT
ION
51

SR10000 USERS
GUIDE
Wireless we strive
to provide you with
the highest quality
INT products through
RO innovation and
DU advanced
CTI technology. We
ON pride ourselves on
delivering products
that outperform
Than the competition
and go beyond
k
you your expectations.
for If you have any
purc questions please
hasinfeel free to contact
us. Wed love to
g
this hear from you and
Amp thank you for your
ed support!
Wirel
ess
prod
uct.
At
Amp
ed

Emai
l:
sale
s@a
mpe
dwir
eles

s.com
Call:
888-5738830

Web:
www
.amp
edwi
reles
s.co
m

SR10000 USERS GUIDE

GETTING STARTED
Package Contents
Check to make sure you have all the contents within
your package:

High Power
Extender

600mW

Two Detachable
Antennas

3
4
5

5dBi

Wi-Fi
High

Range
Gain

Setup Guide
CD: Users Manual, Installation Video
Vertical Mounting Base

SR10000 USERS GUIDE

LED Indicators

(From Top to Bottom)


Power: Indicates when the High Power Range Extender is powered
on. The LED will stay lit when power adapter is plugged into Range
Extender.
Wireless Activity: Blinks rapidly when wireless data traffic is passing
through the Range Extender. When there is a problem with the Wi-Fi
connection this LED will remain off or blink steadily.
Wired Devices (1-5): Indicates when a networking device is
connected to a wired port on the back of the High Power Range
Extender. The LED blinks rapidly when wired data traffic is transmitted
or received.
WPS: Wi-Fi Protected Setup activity. When the WPS mode is
activated the WPS LED blinks as it awaits a connection.

SR10000 USERS
GUIDE
-2): RJ-SMA
antenna
connectors.
Back Compatible
with all
Pan antennas that
el
have RP-SMA
Desc connectors.
ripti Upgradable to
gain
on high
antennas for
more range.

A
nt
e
n
n
a
C
o
n
n
e
ct
or
s
(1

Reset: Push down


once to reboot the
High Power Range
Extender. Hold
down for 5-10
seconds to reset
the Range
Extender back to
factory settings.
WPS: Hold down
for 3 seconds to
enable WPS push
button
configuration.
Wired Devices: RJ45 ports for
connecting wired
computers or
network devices.

Powe Power adapter


r:
port. DC 12V 1A.

SR10000 USERS
GUIDE
important to how it
will function. The
optimal
setup
SET location should be
UP somewhere
no
GUI more than halfway
DE between your Wi-Fi
router and your
Find Wi-Fi dead zone.
a
Setu
p
Loca
tion
The
locati
on of
wher
e
you
instal
l the
Rang
e
Exte
nder
is
very

SR10000 USERS
GUIDE

Conn
ect
your
PC
or
Tabl
et to
the
Rang
e
Exte
nder

1. At
ta

ch the two
included
antennas.

2.

Attach the
Power
Adapter to
the Range
Extenders
PWR
Port
and
an
available
power
outlet.

3. Connect

your PC or
Tablet
to
the Range
Extenders
Wi-Fi
network:
Amped_SR

SR10000 USERS
GUIDE

Open
your
Web
Brow
ser to
Acces
s the
Setup
Wizar
d

1. Op
en
yo
ur
we
b
br
ow
ser
.

2. T

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p
e

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n
:
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p
:
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f
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1

9
2
.
1
6
8
.
1
.
2
4
0

1. Disconnec

t your PC
from
all
Wi-Fi
networks

2. Attach an

Ethernet
cable
between
the PC and
the Range
Extender

3. Open your
web
browser
and go to
http://setu
p.ampedw
ireless.co
m again.

SR10000 USERS
GUIDE

Welcome to the Dashboard


The Dashboard will provide you with the
current status of the Range Extender.

Click SCAN to find an available network to


extend.
The diagram on this page displays the
terms used to describe:

1) The network you are trying to


extend (Home Network).

2) The

network
that
is
rebroadcasted and extended
(Extended Network).

Study this diagram carefully as the terms


used in the following instructions will refer
to these names.

SR10000 USERS GUIDE

Scan for a Home Network to Extend


Highlight and select the Wi-Fi network that
you wish to extend and click Next to
continue. Check that your Wi-Fi Network has
a signal strength of 70% or greater.
If you fail to find any Wi-Fi networks, or
your signal strength is below 70%, the
Range Extender may be placed too far
from the Wi-Fi network that you are trying
to extend. Move your Range Extender
closer to the Wi-Fi network that you are
trying to extend and click RESCAN.

The Scan results page will display information regarding the name of the network (SSID),
the channel which the Wi-Fi network is operating on and the security type of network.
The results page will also display what the signal strength is coming from each specific
network detected.

1
0

SR10000 USERS GUIDE

Connecting to a Secure Network


If the Wi-Fi network you are trying to
extend has Wi-Fi security enabled, you will
be prompted to enter a security key. If you
did not select a secure network, you will
not see this page.

Enter the security key in the space


provided. You do not need to select what
type of security it is, just simply type in
the key and click Next.
The Wizard will automatically detect your
home networks security settings. If you do
not know the key
to the network you are trying to extend, then click Back and select
another network.

1
1

SR10000 USERS
GUIDE

Extended Network Settings


The default SSID of the Range Extender is
Amped_SR

If you choose to "Clone" the settings from


your Home Network, the wizard will copy
the SSID and security key of your Home
Network.

The SSID of the Extended Network will have


a "_RE" at the end of its name. For
example: Home_Network_RE
You can also manually enter a new
network ID and security key. The new
security key must be at least 8 characters
long.
Click Next to apply the settings.

SR10000 USERS
GUIDE

Connection Check
DO NOT LEAVE OR REFRESH THIS PAGE

Allow the countdown to complete and the


Wizard will automatically redirect you to
the next step.

1
3

SR10000 USERS
GUIDE

Connect to the new Extended Network


During the countdown process, the Range
Extender will reboot and disconnect the Wi-Fi
connection. At this point, you will need to
reconnect your PC or tablet to the new
Extended Network. Follow the instructions on
the screen to connect to the Extended
Network.

Once you have connected, click the check


box to confirm. The Next button will
appear allowing you to complete the setup
process.
If there are problems with your
configuration, the Wizard will inform
you to rescan for a network to extend.
If there are no problems, you will see
the Setup Summary on the following
page.

14

SR10000 USERS
GUIDE

Setup Summary
Congratulations, the Range Extender is now
successfully configured. Your settings are
now saved.

If you havent already positioned your Range


Extender in an optimal location, you may do
so now. All Range Extender settings are saved
and can be safely powered off for relocation.
You may also attach any wired network
devices to the wired ports on the back of
the Range Extender.
If you experience any problems during this
process please contact Amped Wireless Elite
Support at 888-573-8820.

1
5

SR10000 USERS
GUIDE

If
the
Hom
e/O
ffice
Net
wor
k
con
nect
ion
fails
try
the
follo
win
g

e that your
Home
Network
security
settings are
correct.

2. Check on

1. C
h
e
c
k
t
o
s
e

3.

the SCAN
page that
your
Home
Network is
showing a
signal of
70%
or
greater. If
not, move
the Range
Extender
closer to
your
Home
Network
router and
try again.
Check that
your Home
Network
routers
DHCP

s
e
r
v
e
r
is
e
n
a
b
l
e
d
.

4. T
r
y

c
h
a
n
g
i
n
g
t
h
e
c

hannel of
the Home
Network
router to a
higher
channel
number (511)
and
run
the
Wizard
again.

5. If possible,
check the
Internet
connection
for your
Home
Network WiFi router.
Connect
directly to
your Home
Network WiFi router. If
you are
unable to
access the
internet
through the
Home
Network Wi-

Fi
r
o
u
t
e
r,
y
o
u
m
u
s
t
fi
r
s
t
fi
x
t
h
is
p
r
o
b
l
e
m

. The Range
Extender
will not be
able to
obtain
internet
access
through a
router that
does not
have
internet
access.
Once
Internet
access is
restored,
connect to
the Range
Extender
again and
retry the
Wizard.

6. Return

to the
Wizard
and
attemp
t
to
connec

t
t
o
a
n
o
t
h
e
r
H
o
m
e
N
e
t
w
o
r
k
k
n
o
w
n
t
o

have
Interne
t
access.

7. Try to
reboot
(unplug
the power
adapter of
the Range
Extender
from the
power
outlet and
plug it
back in)
the Range
Extender
and check
to see if
the
connection
is
established
(some
networks
may be
very slow
and take
longer
than the

a
l
l
o
t
t

ed time for
the Range
Extender
to
successfull
y connect).

1
6

SR10000 USERS
GUIDE
settings for your
Home
Network
connection. These
WI- settings are for
FI adjusting
the
Extender
SET Range
TIN after you have
gone
GS already
through the Wizard
Hom and wish to adjust
e
your
current
Net configurations.
work
Setti
ngs
The
Hom
e
Netw
ork
Setti
ngs
page
allow
s you
to
adjus
t

1
7

SR10000 USERS
GUIDE

Home Network SSID: Manually enter the


Identification name of the Home Network you
wish to connect to.

Channel Number: Enter the channel number


of the Home Network. If the channel number
does not match, a connection will not be
established.
Channel Width: Wi-Fi operates in two separate
channel widths, 20Hz and 40Hz. 20Hz allows
operation on channels 1-11, while 40Hz is 5-11.
40Hz allows for faster speeds. Select the
channel width you wish to use for your network.
This setting must match that of your Home
Network for a successful connection.

1
8

SR10000 USERS
GUIDE

Extended Network Settings


The Extended Network Settings page allows
you to adjust settings for your Extended
Network.

Band: Allows you to setup access under


a specific combination of Wi-Fi speed
standards.
Broadcast SSID: Selecting Disable Broadcast
SSID will hide the visibility of the Range
Extenders SSID. Users must manually enter
the SSID to connect.

1
9

SR10000 USERS GUIDE

Guest Network

Click Enable to create a Guest Network. Guest


Networks provide a separate Wi-Fi
network, with unique settings for users
to connect to.
SSID: This is the name of your Guest Network.
Data Rate: You can restrict access to the Guest
Network by setting a lower bandwidth by changing the band (i.e. only allow 802.11b access
to specific users).

Associated Clients: View all computers and network devices that are connected to
your Guest Network Wirelessly.
To set security settings for the Guest Network go to: Wi-Fi Settings > Security.

2
0

SR10000 USERS GUIDE

Wi-Fi Settings: Security


Wi-Fi security allows you to change the
type of Wi-Fi security settings for your
Extended Network or your Home Network.

Note: If you adjust the security in your


Home Network and it is incorrect, you will
no longer have a successful connection to
your Home Network.
Using the drop down menu, you can select which network you wish to configure and
may adjust the security settings below.
If you are using the Multiple AP/SSID feature, you will be able to adjust the security
settings for your additional SSIDs here as well.
For more information on the differences between the types of Wi-Fi security
available, please visit the Learning Center of the Amped Wireless website:
www.ampedwireless.com

2
1

SR10000 USERS GUIDE

Wi-Fi Settings: Wi-Fi Protected Setup (WPS)


WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some Wi-Fi routers
and adapters support this feature with varying names (i.e. one touch setup or WPS).
You may enable WPS setup here by
selecting the type of WPS setup you wish
to use. The Range Extender supports all
types of WPS setup:

Push button: You may push the WPS


button on the web menu or use the
physical button on the back of the Range
Extender.

2
2

SR10000 USERS
GUIDE
d
t
Wih
Fi
a
Setti
t
ngs:
Adv
ance o
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d
Settil
ngs y
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Here are a few


definitions on
some settings.
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i

F
i
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s
e
r
s
.

RTS data packets.


Lower values
reduce throughput,
but allow the
system to recover
quicker from
interference/collisi
ons. Higher values
provide the fastest
throughput.

RTS Beacon Interval:


Thre Indicates the
sholdfrequency interval
of the beacon. A
:
beacon is a
Adju
packet broadcast
sts
by the Range
the
Extender to sync
size
the Wi-Fi network.
of

2
3

SR10000 USERS
GUIDE
roaming Wi-Fi
users.
Prea IAPP: Inter-Access
mble Point Protocol
Type:
Defin STBC: Space Time
es
Block Coding
the improves reception
lengt by coding the data
h of stream in blocks.
the
Cycli
c
Redu
ndan
cy
Chec
k for
com
muni
catio
n
betw
een
the
Rang
e
Exte
nder
and

2
4

SR10000 USERS
GUIDE
ures that help to
provide
convenience and
protection for
your Extended
Network.

SM
AR
T
FEA
Smart Features
TU allow you to
RE control access to
your Extended
S
The
Ran
ge
Exte
nder
prov
ides
your
Exte
nde
d
Net
wor
k
with
Sma
rt
Feat

Network through
on/off schedules,
specific user
authorizations, as
well as Wi-Fi
coverage controls
for your Extended
Network.
These settings are
ONLY for your
Extended Network
and do not apply
to your Home
Network.

2
5

SR10000 USERS
GUIDE
c
h
e
Wid
Fi
Settiu
ngs: l
Acce e
ss
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:

1. Enable

Access
Schedule.

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4. Apply

C internet access for


h wired connections
a on specified days.
n
g Note: Make sure
e you have already
s. configured your
System Clock in
Enab order for your
ling schedule to work
Acce correctly. Time
ss
Zone Settings can
Sche be adjusted from
dule the web menu
will under
also Management >
disabTime Zone
Settings.
le

2
6

SR10000 USERS
GUIDE

Wi-Fi Settings: User Access Control


User Access allows you to deny access or
allow access to specific users connecting
wirelessly to the Extended Network. Each
networking device has a unique address
called a MAC address (a 12 digit hex number).

By inputting the MAC address into the


field, you can define whether that device
is allowed into your network or not
allowed.

2
7

SR10000 USERS
GUIDE
control the
coverage distance
of your Extended
WiWi-Fi Network. For
Fi
Sett a smaller coverage
ings area you can
: Wi- select a lower
output power. For
Fi
Cov the maximum Wi-Fi
erag coverage select
e
the 100%
Cont selection. Note
rols that if you select a
lower output
Adju power, your
connection to your
st
the Home Network will
outp also decrease in
range. So be
ut
powecareful and test
r of your signal
the strength after each
Rang adjustment.
e
Exte
nder
to

2
8

SR10000 USERS
GUIDE

IP SETTINGS

IP Address: The IP address of the Range


Extender. Subnet Mask: The subnet of the
Range Extender.
Default Gateway: The access point to another
network, normally the Range Extender or
your router.

DHCP: The Range Extender includes a


complex AUTO DHCP feature to help
manage the IP addresses within your
Extended network and with your Home
Network. When connected to a Home
Network, the Range Extender will obtain an
IP address from your Home
Networks router and act as a DHCP Client.
However, when there is no connection
available, the Range Extender will act as a
DHCP Server. You may also manually control
the IP settings of the Range Extender by
choosing Client, Server or Disabled from the
DHCP drop down menu. This is only for

advanced users.

2
9

SR10000 USERS
GUIDE

D
H
C
P
C
l
i
e
n
t
R
a
n
g
e
:
T
h
e
r
a
n
g
e

of IP
addresses the
Range
Extenders
DHCP server
will assign to
users and
devices
connecting to
the Range
Extender.
Static DHCP: You
may set a static
IP address within
your DHCP
network. The
Range Extender
will track the
device via its
MAC address and
assign it a predefined IP
address each
time the device
logs into the
network. Obtain
IP settings from
the Home router
or manually

ent
er
you
r IP
set
tin
gs.

Network it will
automatically
redirect your web
browser to the web
menu. To turn this
feature off, you
can disable AutoDNS. Note:
Auto
Disabling AutoDNS will require
Load
that you access
Men
the web menu
u
using the IP
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address of this
odevice. It is
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recommended that
:
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n the
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e
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access the web
nder
menu, you will
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ectio
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your Domain Name
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e
change the URL

whic eless.com into


h is your web browser
used while connected to
to
the Range
acce Extender, will
ss
guide you to the
the Web menu for the
Setu Range Extender.
p
By changing the
Men Domain Name, you
u for will change the
the URL entered to
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e
menu. If you forget
Exte the Domain Name
nder. you entered and
For can no longer
exa access the Web
mple menu, then you
,
will need to reset
enter your Range
ing Extender to default
http: settings by holding
//set down the reset
up.a button on the back
mpe panel for 5-10
dwir seconds.

30

SR10000 USERS
GUIDE
the status of your
Range Extender
and adjust other
MA settings such as
NA your System Clock,
GE Passwords, and
ME Firmware
NT Upgrades among
FEA other
administrative
TU functions.

RES

The
Mana
gem
ent
featu
res
on
the
Rang
e
Exte
nder
allow
you
to
view

3
1

SR10000 USERS
GUIDE
s
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Home Wi-Fi
Network Settings:
This section
displays the
current status of
the connection
between the
Range Extender
and your Home

Netw is important to
ork. check that your
Whe Home Network
n
SSID is correct and
viewi the channel
ng number matches
this your Home
secti Network's channel
on, it number settings.

3
2

SR10000 USERS
GUIDE

C
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The Signal
Strength display
can be updated by
refreshing the
page and is a
good tool to use
for finding the
optimal
installation
location. A signal
strength of 70%
or greater is
recommended
for stable
operation of the
Range Extender.
Extended Wi-Fi
Network Settings:
Shows the current
settings for your
Extended Wi-Fi
Network.
Range Extender IP
Settings: The

netw you connect and


ork disconnect from
IP
your Home
setti Network. When
ngs connected to your
for Home Network, the
your network IP settings
Rang will be assigned by
e
your Home
Exte Network. When not
nder connected, the
will Range Extender
chan will use its own
ge default network IP
as
settings.

3
3

SR10000 USERS
GUIDE
t
h
Man e
age
men d
a
t:
Stati t
stics a
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.
Extended Wired
Network: The
Wired Connection
statistics shows all
data activity for all
users physically
connected to the
wired ports on the
Range Extender.

SR10000 USERS
GUIDE
puters time. Your
system clock
settings need to
Man be accurate in
age order for logs and
men Wi-Fi access
t:
schedules to work
Syst correctly.
em
Cloc
k
Main
tain
the
inter
nal
clock
for
the
Rang
e
Exte
nder
by
synci
ng
with
your
com

3
5

SR10000 USERS
GUIDE
The System Logs
are also used by
Amped Wireless
Man techs to help
age troubleshoot your
men Range Extender
t:
when needed.
Syst
em It is recommended
Logs that you enable all
logs in the event
that
Syst
troubleshooting is
em
required. All log
Logs
entries are
are
deleted each time
usef
the Range
ul for
Extender reboots
viewi
or is powered off.
ng
the
activi
ty
and
histo
ry of
the
Rang
e
Exte
nder.

3
6

SR10000 USERS
GUIDE
in an effort to
constantly improve
our products and
Man
their user
age
experiences.
men
Check the
t:
Upg Downloads page
rade for your product
Firm frequently to see if
war there are any
updates.
e
The
firmware
Amp
update
is
ed
downloaded as a
Wirel
zip file from the
ess
Support Webpage
conti
link on the left.
nuou
You will need to
sly
have an unzipping
upda
program to open
tes
the file. Inside the
the
file will be a text
firm
document
with
ware
details
on
the
for
current firmware
all
release
and
prod
instructions
on
ucts

how
to
upg
rad
e
the
firm
war
e.
To
man
ually
upgr
ade
your
firm
ware
:

1. D

o
w
n
l
o
a
d
t
h
e

file from
the
www.am
pedwirel
ess.com/
support
website
and
rememb
er
the
location
where
you
saved it.
Firmware
files may
also be
provided
by
Amped
Wireless
support
Concierg
es.

2. Click
Choose File
and locate
the file

3. Click
Upload
to
begin
upgrading.

Note ware files normally


:
have a .bin file
Firm extension.

3
7

SR10000 USERS
GUIDE

Manage
ment:
Save and
Reload
Settings

d at stabl
a
e
Sav
later platf
ing
time. orm.
you
This
r
featu
curr
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ent
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to Home
ru Network.
n

38

SR10000 USERS
GUIDE

Management: Password Settings


By default, the Range Extender does not
require a password to login to the web
menu. If you wish to enable a password to
protect unauthorized access to the web
menu and Wizard, you may enter one here.

3
9

SR10000 USERS
GUIDE
0
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4
0

SR10000 USERS
GUIDE
e reason you need
to return your
Range Extender
DEF back to default
AUL settings, hold
down the Reset
T
SET button on the back
TIN panel for 10
GS seconds. The
Range Extender
will reset back to
factory settings as
The listed below:
defa
ult
IP
setti
Addr
ngs
ess:
for
192.
168.
your
1.24
Rang
0
e
Exte
Web
nder
Men
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liste
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d
ss:
here.
http:
If for
//set
som

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dwireless
.com

SSID
:
Amp
ed_S
R

4
1

SR10000 USERS
GUIDE
If you have any
issues with your

TRO
UBL Range Extender
ESH please contact us.
OOT
To contact Amped
ING
AND Wireless
SUP
Technical Support
POR
use one of the
T
INF
following
OR
MAT methods:
ION
We
are
here
to
help.

Pho
ne:
888
573
882
0
E
m

ail:

techsup

port@a

mpedwir

eless.co

www.am

pedwirel
ess.com/

4
2

SR10000 USERS GUIDE

Troubleshooting
The tips in this guide are listed in order of relevance. Try solution (a) before trying
solution (b), etc.
I entered http://setup.ampedwireless.com and it failed to open the Web Menu.

1. Make sure your computer is connected to the Range Extenders Wi-Fi network:
Amped_SR

2. Try to use a different web browser. We recommend the Google Chrome web
browser.

3. Try to open your web browser to the default IP address by putting this number into
your web browser instead: 192.168.1.240

4. Power off (unplug the power adapter from the Range Extender) the Range
Extender and power it back on. Try again.

5. Reset your Range Extender to default settings by holding the Reset Button
(located on the back panel) for ten (10) seconds and try again.

6. If steps (a) thru (e) fail, disconnect your PC from all Wi-Fi networks. Attach an

Ethernet cable between the Range Extender and your PC. Try to access
http://setup.ampedwireless.com again.

4
3

SR10000 USERS GUIDE

I cannot connect to my Home Network. I received an error when running the


Wizard.

1. Your Home Network may be secured. Double check that you have the correct
security key to connect to the Home Network.

2. Your Range Extender may be located too far from your Home Network. Run
through the Setup Wizard again. On the SCAN page, your Home Network should
show a signal strength of 70% or greater. If it does not, move the Range Extender
closer to your Home Network and try again.

3. Check to see that your Home Network routers DHCP server is enabled. The Range
Extender needs to obtain an IP from your Home Network router.

I cannot find my Home Network when scanning for Wi-Fi networks in the
Wizard.

1. The Range Extender may be out of range. Move the Range Extender closer
towards the Wi-Fi router and try the Wizard again from the Web Menu. It is
recommended that your Home Network shows a signal strength of 70% or greater
in the Wizard SCAN results.

2. The Home Network may be a dual band Wi-Fi router. The Range Extender supports
802.11b/g/n 2.4GHz routers. If your Home Network uses a dual-band router, it will
not work with the Range Extender. Adjust the dual-band routers configuration to
disable the 5GHz band.

3. Go to the Smart Features tab in the web menu and access the Wi-Fi Coverage
Controls. Make sure the setting is at 100% and try again.

4
4

SR10000 USERS GUIDE

4. Make sure that your Home Networks Wi-Fi SSID is broadcasting and not hidden. If
your Home Network SSID is hidden, you will need to manually setup the Range
Extender through the Wi-Fi Settings > Home Network Settings menu.
My Range Extender was working fine previously but now I can no longer access
the Internet through the Range Extender. Or, I had a POWER OUTAGE and now
the Range Extender no longer works.

1. The connection to your Home Network has been dropped. This can be caused by
several events to your home Wi-Fi connection. When this occurs, simply run the
Wizard again from the web menu and reconfigure the Range Extender.

2. The Range Extender automatically reconfigures itself in the event of a channel


change on your router. However, in the case that it does not, check to see that
your home Wi-Fi router settings have not changed. Any changes to the SSID,
security, or channel number from the original settings will disconnect the Range
Extenders connection to the home network. A power outage can cause a
change in the channel of your router. To solve this simply run the Wizard
again from the web menu and reconfigure your Home Network connection. You
can also set a static channel number on your router to prevent this from
happening again in the future.

3.

If you cannot access the web menu, check to see that your Range Extender is still on.
Reboot the Range Extender by unplugging the Range Extender and plugging it back in.
Check to see if your connection has

4
5

SR10000 USERS GUIDE

been reestablished by viewing a website. If you do not have a connection, logon


to http://setup.ampedwireless.com and configure a new Home Network
connection.

4. Check to see that your home Wi-Fi router is still on. If it has been turned off please

turn it back on. The Range Extender should automatically reconnect to your Home
Network within 10 minutes.

I have a dual-band router and I cannot extend it.

1.

Log into the Web Menu for your dual-band Wi-Fi router and adjust the Wi-Fi settings.
Change the Wi-Fi band to 2.4GHz single band mode only. The Range Extender will not
be able to extend the 5GHz band.

I cannot find any Wi-Fi networks (Home Networks) to extend.

1. The Range Extender may be out of range. Move the Range Extender closer
2.

towards the Wi-Fi router and try the Setup Wizard again from the Web Menu.
The antenna on your Range Extender may be loose. Tighten the antenna
connection and try again.

3. The Wi-Fi Home Network may not be a compatible Wi-Fi network (802.11b/g/n).

4
6

SR10000 USERS GUIDE

I am connected to a Home Network, however, I do not have Internet Access.

1. The Home Network itself may not have Internet access. Check to see that you
have internet access by connecting directly to the Home Network first. If you are
able to go online then this is not a problem. If you cannot go online, then the
Home Networks Internet connection must first be resolved.

2. You may have a DNS issue and the Range Extender is not obtaining the IP settings
from your Home Network. Try to reboot the Range Extender and then accessing a
website. If that fails, then reboot the Home Router to see if that fixes it.

3. There may be an IP conflict with your Home Network and your Extended Network.
Try to adjust the IP Settings of your Extended Network using IP values that are
different from your Home Network.

I can no longer connect to the Range Extender wirelessly.

1. Power on and off the Range Extender and try again.


2. The connection to the Home Network may be down. Use an Ethernet cable and
connect directly to the Range Extender. Access http://setup.ampedwireless.com
and run through the Wizard again. After you have successfully reset the Home
Network connection, try connecting wirelessly again.

4
7

SR10000 USERS GUIDE

I could NEVER log onto the Range Extender Wirelessly.

1. Check that your Wi-Fi adapter supports WPA2 Wi-Fi security. If it does not then you
will need to change the Wi-Fi security on the Range Extender. Go to the Web
Menu, select Wi-Fi Settings and then Wi-Fi Security. Select the Extended Network
from the drop down menu and either disable security or downgrade the security
to WEP. Try connecting again.

2. The connection to the Home Network may be down. Use an Ethernet cable and
connect directly to the Range Extender. Access http://setup.ampedwireless.com
and run through the Wizard again. After you have successfully reset the Home
Network connection, try connecting wirelessly again.

3. If you have previously connected to the Range Extender or a device with


the same network name (SSID), the password might be saved in your
devices Wi-Fi profile. Delete the Wi-Fi profile and try again. (Refer to your
device Manufacturers guide on how to delete the Wi-Fi profile.)
I can no longer access the Web Menu or the Range Extender no longer
responds.

1. Connect

to
your
Range
Extender
and
http://setup.ampedwireless.com using your web browser.

try

to

access

2. If you are advanced in networking troubleshooting, log onto your home routers
web interface. Look for the DHCP client list and try to find the IP address of your
Range Extender assigned by your home

4
8

SR10000 USERS GUIDE

router. Once you have it, connect to the Range Extender using an Ethernet cable.
Open your web browser and enter the IP address into the address bar.

3.

Reset the Range Extender back to default settings and try the Wizard again. To reset
the Range Extender back to default settings, push the Reset Button (on the back
panel) down for five (5) to ten (10) seconds then let go. After the Range Extender has
fully reset, use an Ethernet cable and connect to the Range Extender. Login to the Web
Menu at http://setup.ampedwireless.com and run through the Wizard.

The connection to the Home Network seems slow. File transfers take a long
time to transfer.

1. You may be too far away from your Home Network. The closer the Range Extender
is to your Home Network, the better its connection will be. The Range Extender
must have a strong signal in order to extend the signal with fast speeds and
further range. Move the Range Extender closer to your Home Network and try
again.

2. You may be downloading from the Internet and not within your Home Network or
Extended Network. Files transferred through the Internet are limited by your ISP
speed and the data download speeds from the website that you are downloading
from.

3. Your computer may be using an older Wi-Fi adapter with lower speed limits
(802.11b/g).

49

SR10000 USERS GUIDE

The range from the Range Extender seems low.

1. Check to see that your Wi-Fi output settings are at 100%. Go to the Web Menu,

Wi-Fi Settings and check the Advanced Settings. Make sure the output power is at
100%.

2. Your Range Extender may be installed in a poor location. Avoid setting up your
Range Extender in areas with high interference, such as near refrigerators,
microwaves, metallic objects and low surfaces. Install the Range Extender in a
higher location if possible.

3. Check the connections of the Antennas to the Range Extender. Tighten them if
necessary.

4. Adjust the Antennas of the Range Extender in different angles.


My Wi-Fi Access Schedule is being erratic and not working at the correct times.

1. You need to adjust your Time Zone Settings from the Management Web Menu
page.

Wi-Fi Protected Setup (WPS) is not working. Push button configuration does
not detect the connection.

1. The Range Extender supports WPS connections, however some companies may
use proprietary code for their own push button configurations. Try connecting
using the Windows Wi-Fi utility or Mac Wi-Fi utility instead.

5
0

SR10000 USERS
GUIDE
ion of Newo
Corporation,
Inc.) Limited
Warranty

WA
RR
AN Warranty Period:
TY The Amped
Wireless Limited
AN Warranty is for one
D (1) year from the
RE date of purchase
GU for new products.
Refurbished
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OR Limited Warranty
for thirty (30) days
Y
INF after the date of
purchase.
OR
MA Guarantee:
TIO Amped
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warrants to
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Wire of this Amped
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Conditions: The
Amped Wireless
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for repair or
replacement only
at the sole
discretion of
Amped Wireless.
Amped Wireless
does not issue any
refunds for
purchased product.
In the event that
Amped Wireless is
unable to repair or
replace a product
(i.e. discontinued
product), Amped
Wireless will offer a
credit toward the
purchase of a
similar product of
equal or lesser
value direct from
Amped Wireless.
Any repaired or

repla hever is longer.


cem Amped Wireless
ent reserves the right
prod to discontinue any
ucts of its products
will without notice, and
be disclaims any
warr limited warranty to
ante repair or replace
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the discontinued
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inder Wireless reserves
of
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origi to this product, its
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Warr packaging,
anty specifications,
Perio hardware, and
d or software without
thirt notice. If any
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portion of the
(30) Amped Wireless
days,Limited Warranty is
whic found to be

5
1

SR10000 USERS
GUIDE

u
n
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visions shall
remain in
effect. All costs
of shipping the
product to
Amped
Wireless shall
be borne solely
by the
purchaser.
Limitations: IN
NO EVENT SHALL
AMPED WIRELESS
(NEWO
CORPORATIONS)
LIABILITY EXCEED
THE AMOUNT
PAID BY YOU FOR
THE PRODUCT
FROM DIRECT,
INDIRECT,
SPECIAL,
INCIDENTAL OR
CONSEQUENTIAL
DAMAGES
RESULTING FROM
THE USE OF THE

PRO does not apply if:


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assembly has been
ITS opened or
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SOFT altered or
WAR modified, (c) the
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product has not
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RIES accordance to
OR Amped Wireless
ITS instructions, (d)
DOC the product has
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ION. negligence. Amped
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Amp guarantee the
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Limit service for which
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Warr or operation may
anty require. The

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Wirel but not limited to,
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including the
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and How to Claim
tear, Warranty: In
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to
www.ampedwir
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ort to find help
on solving your
problem. In the
event that you
cannot and
need to file a
warranty claim,
please call
Amped
Wireless
Customer
Service or visit

5
2

SR10000 USERS
GUIDE
tion (RMA) number.
A dated proof of
original purchase
www.
and the RMA
amp
number is required
edwi
to process
reles
warranty claims.
s.co
You are responsible
m/su
for properly
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packaging and
to fill
shipping the
out a
product at your
Retur
cost and risk to
n
Amped Wireless.
Auth
The bearer of cost
oriza
related to shipping
tion
repaired or
(RMA
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back to the
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and
at the sole
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Cust ling costs including


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taxes and all other
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s of is not related to
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are policies of Amped
Wireless
resp
Technical Support
onsib
offerings. For
le for
questions
all
regarding
ship support, please
ping contact
and techsupport@am
hand pedwireless.com.

5
3

SR10000 USERS
GUIDE
plies with Part 15
of the FCC Rules
and Regulations.
Reg Operation of this
ulat device is subject
ory to the following
Infortwo (2)
mati conditions:
on
(1) This device
may
not
FCC
Sta
cause
tem
harmful
ent
interference
and
(2) This device
Dec
must
lara
accept any
tion
interference
:
received,
Am
including
ped
interference
Wir
that
may
eles
cause
s
undesired
decl
operation.
ares
that
this FCC Notice: This
devi equipment has
ce
been tested and
com

foun to provide
d to reasonable
com protection against
ply harmful
with interference in a
the residential
limitsinstallation. This
for a equipment
Class generates, uses
B
and can radiate
digit radio frequency
al
energy and, if not
devic installed and used
e,
in accordance with
purs the instructions,
uant may cause harmful
to
interference to
Part radio
15 of communications.
the However, there is
FCC no guarantee that
Rules interference will
.
not occur in a
Thes particular
e
installation. If this
limitsequipment does
are cause harmful
desig interference to
ned radio or television

rece user is encouraged


ption to try and correct
,
the interference by
whic one or more of the
h
following
can measures:
be
1- Reorient or
deter
relocate the
mine
receiving
d by
antenna.
turni
2- Increase
ng
the
the
distance
equi
between
pme
the
nt off
equipment
and
and
the
on,
receiver.
the

5
4

SR10000 USERS
GUIDE

1- C
o
n
n
e
c
t
t
h
e
e
q
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i
p
m
e
n
t
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uit
diff
ere
nt
fro
m
tha
t to
whi
ch
the
rec
eiv
er
is
con
nec
ted
.

2- Consult the
dealer or an
experience
d radio/TV
technician
for help.

FCC by the
Caut manufacturer may
ion void the users
and authority to operate
Safe the equipment.
ty
This device and its
Noti
antenna(s) must
ces:
not be co-located
Any
chan or operating in
ges conjunction with
any other antenna
or
modi or transmitter.
ficati Avoid use of this
ons product near water
(incl or during an
udin electrical storm as
g the
there may be a
ante
remote risk of
nnas
electrical shock
)
mad from lighting. This
e to product may
this contain lead,
devic known to the State
e
of California to
that cause cancer, and
are
birth defects or
not
other reproductive
expr
essly harm. Wash hands
appr after handling. This
oved device must

alwa with a Listed


ys beComputer or
used device.

5
5

SR10000 USERS
GUIDE
Rules. Operation of
this device is
subject to the
Indu following two (2)
stry conditions:
Can
ada
(1) This device
Stat
may
not
eme
cause
nt:
harmful
This
interference
Class
B
(2) This
digit
device
al
must
appa
accept
ratus
any
com
interferen
plies
ce
with
received,
RSSincluding
210
interferen
and
ce
that
ICESmay cause
003
undesired
of
operation.
the
Indu Radiation
stry Exposure
Cana
Statement:
da

Th
is
eq
ui
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m
en
t
co
m
pli
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wit
h
IC
ra
di
ati
on
ex

posure limits set


forth for an
uncontrolled
environment.
This equipment
should be
installed and
operated with
minimum
distance 20cm
between the
radiator and
your body.
The transmitter
must not be colocated or
operating in
conjunction with
any other antenna
or transmitter.

5
6

SR10000 USERS
GUIDE
Canada. Le
fonctionnement de
cet appareil est
Dcl sujet aux deux
arati conditions
on suivantes:
dIn
dust
(1) Cet appareil
rie
ne peut pas
Can
causer
de
ada
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: Cet
prjudiciabl
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num
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riqu
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accepter
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toute
est
interfrence
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y
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compris
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aux
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rgle
s
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ment
provoquer
ation
s
un
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210
nement.
et
ICES003 Dclaration
dInd dexposition la
ustri radiation : Cet
e

qui nies pour un


pem environnement
ent non contrl.
resp Cet
ecte quipement
les doit tre
limit install et mis
en marche
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dex une distance
posit minimale de 20
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llment
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nne
ment
Lmetteur ne doit
s
ni tre utilis avec
I
une autre antenne
C
ou un autre
d
metteur ni se

trouver leur
fi
proximit.

5
7

tech support 888-573-8820


e-mail techsupport@ampedwireless.com
web www.ampedwireless.com

Amped Wireless
A Division of Newo Corporation
Copyright 2013 Amped Wireless / Newo Corporation. All rights reserved.
Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.

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