Personal Information

Full Name
P.O.B & D.O.B
Nationality
Gender & Marital Status
Resident of
E-mail
Languages
LinkedIn Public profile

: Moh'd Hussein Qasem Akoub.

: Jordan 24rd Jan, 1980.
: Jordanian.
: Male Married.
: Dubai, UAE , Cell: +971.505359778
: MOHD.AKOUB@HOTMAIL.COM
: Arabic, English (Reading, Writing, Speaking)
: http://www.linkedin.com/pub/mohd-akoub/44/b35/4b7

Objectives
A challenging position in Senior Enterprise Architect/Business Architect

Experience Summary:

Over 13 Years of Business and Technology (BT) experiences.

Type of Industries :
o Government Sector
o Retail & Trading sector.
o Distribution sector
o Banking sector.
o Healthcare sector.
Type of Experience :
o Enterprise Architecture

Service Architecture ,Process Architecture ,Capabilities Assessment ,Building Standard

and Frameworks, Business Analysis , Link Business with Technology ,Map Process with
Strategy.
o Business Application

Finance ,Supply Chain , Retail , CRM ,Loyalty ,Banks ,Healthcare

o Technical Skills

System Analysis, Oracle Database ,Oracle Forms/Reports , System Architecture Tools

,BI Tools
o Management Skills

Highly Organized ,Detailed Oriented ,Effective Communicator ,Good Negotiator ,

Problem-Solving , Team Lead
Certificates :
o TOGAF 9.1 Certified
o COBIT 5 Foundation Certified.
o Project Management Certified Professional (PMP).
o Oracle E-Business Suite Supply Chain Purchasing Consultant
o Oracle E-Business Suite Supply Chain Inventory Consultant Certified .
o Oracle Forms Certified Professional (OCP).
Working Countries :
o United Arab Emirates (UAE)
o Qatar (QAR)
o Jordan (JOD)

Education: B.Sc. in Computer Science, Zarqa University, 1998-2002.

Certificates:
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Certificate Name
COBIT 5 Foundation Certified
TOGAF 9 Certified
TOGAF Foundation 9 Certified
Project Management Professional
Oracle 11i Supply chain Purchasing consultant
Oracle 11i Inventory Management Fundamentals
Oracle 11i E-Business Essentials
Oracle PL/SQL Developer Certified Associate 9i/10g
Oracle Forms Developer Certified Professional 9i/10g

Date
JUN-2015
JAN-2015
Nov-2014
Dec-2012
DEC-2009
MAY-2008
APR-2008
JUN-2006
OCT-2006

Courses:
Course Name
COBIT 5 Foundation
Change Management
Customs Essentials
Customer Service
PMP (Project Management Professional)
11i Oracle Purchasing Fundamentals.
11i Oracle Order Managements.
11i Oracle Inventory Management Fundamentals.

From
Jun-2015
Mar-2015
Nov-13
Nov-13
Nov-11
Jan-08
Jan-08
Jan-08

Date
Jun-2015
Mar-2015
Nov-13
Nov-13
Nov-11
Jan-08
Jan-08
Jan-08

Location
UAE
UAE
UAE
UAE
QATAR
EGYPT
EGYPT
EGYPT

Experience:
Senior Enterprise Architect-Business Architect ,Section IT Planning & Enterprise Architect
at Dubai Customs UAE-Dubai,
www.DubaiCustoms.ae

July 2013 Present

Identify business gaps and define business units work in structural way.
Prioritize business investment through Capabilities Maturity level assessment and business importance.
Ensure that the business and IT are in alignment
Advises and recommends enterprise architecture strategies, processes and methodologies
Ensure that the EA objectives are consistent with long-term business objectives.
Research, analyze, design, propose, and deliver solutions that are appropriate for the business and
technology strategies and provide the most efficient and secure IT environment possible.
Interface across several business areas, acting as visionary to proactively assist in defining the direction
for future projects.
Work with stakeholders, both leadership and subject matter experts, to build a holistic view of the
organization's strategy, processes, information, and information technology assets.
Document architectural models or views that show how the current and future needs of the dubai customs
will be met in an efficient, sustainable, agile, and adaptable manner.
Operate across all organizational and computing "silos" to drive common approaches and to expose
information assets and processes across the enterprise.
Serve as a subject matter expert for architectural frameworks, methods, design patterns, and tools.
Design and Maintain AS-IS & TO-Be Enterprise Business Processes Artifacts .which help the organization
Transformation from current state to future state
Identify business process overlaps along with cost and opportunities.
Maintain Processes Catalog ,Service Catalog .
Prepare Business Decomposition Report.
Study business requirements and translated to enterprise business process artifacts.
Maintain The Value Chain and Enterprise Connected View of Dubai Customs
Design Business Model.
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Design Operating Model.

Design and Maintain Business Services (Smart Service).
Develop Business & Service Standard and Guidelines to be align with dubai smart government Standard.
Benchmarking industries best practices.

ERP Manager at e-Pro Solutions , Abu Issa Holding Qatar-Doha,

(Luxury and Fashion Retailer, Distributor, Services, Construction, Electronics and home appliances...),
www.abuissa.com
www.bluesalon.com

October 2005 July 2013

Leads meetings, assigns action items to staff and ensures plan execution by the due date
Managing IT Projects.
Analyze Business Requirements and prepare system business requirements.
Analyze Business Requirements and Recommend the best solution.
Developing, planning, and implementing ERP Applications.
Review project plans and related activities and monitor backup and security systems. also consult
ERP users, making sure systems are adequate, functional and in line with business requirements
Managing Supply Chain, Retail, and CRM, Loyalty application in Abu Issa Holding (Multi Companies in
GCC and MENA region).
Rollout Supply chain and RMS Applications for Abu Issa Group in GCC and MENA region.
Managing Technical team.
Rollout/Training Retail /POS application for 100+ outlet/Showroom.
Evaluation and planning stages of investing in an ERP system.
Recommend the changes to the current ERP system to meet the enterprise needs and strategic goals
Solve complex techno-Functional applications issues.
Providing Consultation in Supply Chain, Retail, CRM, Loyalty, Accounting Applications.
Managing migration and conversion issues.
Set deadlines, monitor progress of the system
Strong Business knowledge in Supply chain Management SCM, Finance, CRM and Retail.
Designing Agile and lean Business Process,
Designing CD (Context Diagram) and Flowcharts.

Senior Oracle Programmer at Computer Communications Systems (CCS) Jordan -Amman,

(ICT Solutions) , www.ccs.com.jo

May 2004 - September 2005

Responsible for planning, processing and performing all jobs in an efficient manner with no assistance
from the supervisor
Working closely with upper management.
Design and develop programming systems making specific determinations about system performance.
Responding promptly and professionally to bug reports.
Review and repair legacy code.
Expected to conduct system analysis and development, with limited support from professional staff, to
keep our systems current with changing technologies.
Analyze, design, coordinate and supervise the development of software systems to form a basis for the
solution of information processing problems.
Analyze system specifications and translate system requirements to task specifications for junior
programmers.
Responsible for analysis of current programs including performance, diagnosis and troubleshooting of
problem programs, and designing solutions to problematic programming.
Responsible for developing new programs and proofing the program to develop needed changes to assure
production of a quality product.
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Responsible for development of new programs, analyzes current programs and processes, and making
recommendations which yield a more cost effective product.
Writes, edits, and debugs new computer programs for assigned projects, including necessary records and
desired output.
Tests new programs to ensure that logic and syntax are correct, and that program results are accurate;
assists lower-level programmers with programming assignments.
Document code consistently throughout the development process by listing a description of the program,
special instructions, and any changes made in database tables on procedural, modular and database level
Design applications.
Part of the technical enhancement and future technology team.
Participate in implementation of Ross ERP.
Oracle Conversion.
Data migration.

Programmer at Net solution Group Jordan, (ICT Solutions)

Sep 2002 - Apr 2004

Analyze user requirements .

Produces requirements documentation and system plans, and encodes, tests, debugs, maintains and
documents programs and applications.
Writing Oracle Packages /Procedures /Triggers.
Develop Applications using oracle Forms/reports.

Skills & Expertise

Expert knowledge of application development, application architecture, platform architecture, business

architecture and architecture principals.
Knowledge of ERP (SCM, FIN , HR) ,CRM, Loyalty ,Retail ,Customs systems requirement to support
business process
Knowledge of service-oriented architecture (SOA)
Advanced knowledge of business analysis and system design
Knowledge of software development, IT/Technology Design and Planning
Expert Knowledge of IT Project Management .
Bench Marking, Problem-Solving , Big Picture Thinking
Programming Skill using Oracle Tools.
Expert Knowledge of Business/System Analysis

Projects:
Project Name

Role

Company

Country

Year

Smart Capability Investment

Smart Services /Mobile Apps
Loyalty Program Breward
Program
CRM Application

Senior Business Architect

Senior Business Architect
Project Manager/ERP
Manager
Project Manager/ERP
Manager
Project Manager/ERP
Manager

Dubai Customs
Dubai Customs
Abu Issa Holding - Blue Salon

UAE
UAE
Qatar

2015
2014
2013

Abu Issa Holding

Qatar

2012

Techno-Blue , Blue Salon

,Alshaya Highland ,Planttec
Toys4Me,Mosafer ,others ..

Qatar
,UAE ,KSA
,Jordan

2011

Retail Management System

(200 Showroom/Outlets)

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Supply Chain Management Apps

Project Manager/ERP
Manager

ERP & Retail Apps

Banking Apps

Project Manager/ERP
Manager
Project Manager/ERP
Manager
Senior Programmer

ERP Apps - Ross

Senior Programmer

Hospital Apps

Senior Programmer

ERP/Manufacture Apps

Project Manager/Senior
Programmer

Vehicle Violations System

Techno-Blue , Blue Salon

,Alshaya Highland ,Planttec
Toys4Me,Mosafer ,others ..
Dasman Group

Qatar
,UAE ,KSA
,Jordan
Qatar

20092010

Industrial Development and

Trading Company
CCSDoha Bank ,Ramallah
bank
CCSNEPCO (Electricity
Company)
Idealsoft Farah Hospital ,Al
Ahli Hospital
Net solution Al-Quds
Manufactory

Qatar

2010

Jordan

2005

Jordan

2004

Jordan

2004

Jordan

2003

2011

Awards Participations
-

ICMG Architecture Excellence 2015

InfoWorld Enterprise Architecture (Forrester)
CIO Impact 2015 Enterprise Architecture (Frost & Sullivan)

Member :

PMI Member.
Dubai Model Representative for Dubai Customs
Innovation Team Member at Dubai Customs
Dubai Government Excellence Program Member at Dubai Customs.

References:

References can be provided on Request.

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