MEDI-CAPS INSTITUTE OF TECHNOLOGY &

MANAGEMENT INDORE

MAJOR RESEARCH PROJECT

ON
Impact of Job satisfaction on Performance of Employees
Submitted to the DAVV University, Indore in partial fulfilment of the requirements for the award
of the degree of
MASTER OF BUSINESS ADMINISTRATION
2013-2015

Submitted to: -

Submitted by:-

Dr. Manmeet Singh

Rijo J Thomas
M.B.A 4th sem
Roll No. : - 13133166

DECLARATION

I RIJO J THOMAS is a student of MBA 4 th semester from MEDI-CAPS INSTITUTE OF

TECHNOLOGY AND

MANAGEMENT

INDORE,

affiliated

to

DEVI AHILYA

VISHWAVIDYALAYA INDORE (M.P.)

I, hereby declare that the Research work entitled IMPACT OF JOB SATISFACTION ON
PERFORMANCE OF EMPLOYEES is an original piece of research work carried out by me
under the guidance & supervision of Dr.MANMEET SINGH.
The information has been collected from genuine & authentic sources. I have put in all my
efforts to make this project successful & I would feel very grateful for having such project in
future also. I also declare that this Research Report has not been submitted to any other
University/Institute for the award of any degree or any professional diploma. The work has
been submitted in partial fulfilment of Master of Business Administration of Devi Ahilya
Vishwavidyalaya Indore.

Place: Indore
:
Date: -

Name: - Rijo J Thomas

Roll No. 13133166

CERTIFCATE OF THE SUPERVISOR

This to certify that Mr. RIJO J THOMAS has executed the project entitled Impact of
Job satisfaction on Performance of Employees under my supervision and the
report submitted therewith is the result of work done under my supervision.

Place: Indore

Dr. Manmeet Singh

Date:

Director

Countersigned
Place: Indore
(Signed)
Date:

Director

ACKNOWLEDGEMENT

I take this opportunity to express my profound gratitude and deep regards to my guide

Dr.

MANMEET SINGH for his exemplary guidance, monitoring and constant encouragement
throughout the course of this research project. The blessing, help and guidance given by him
from time to time, shall carry me a long way in the journey of life on which I am about to
embark.
I am obliged to the employees of TOP N TOWN Company for the valuable information
provided by them in their respective fields. I am grateful for their co-operation during the
period of my study
Lastly, I thank almighty, my parents, brothers/sisters and friends for their constant
encouragement without which this project would not be possible.

RIJO J THOMAS

TABLE OF CONTENTS

CHAPTERS

CONTENTS

Introduction

Literature Review

3
4

Rationale of the Study

5
6

Research Methodology
4.1 Objectives of the Study
4.2 Type of Research
4.3 Sample size
4.4 Sample method
4.5 Data Collection Method through
structured questionnaire
4.6 Limitations
Data Analysis and Interpretation
Conclusions
5.1 Findings
5.2 Suggestions
5.3 Conclusions
Reference

PAGE No.

2-3
5-7
9
11
12
12
12
12
13

15-32
34
35
36

37

Appendices
Questionnaire

39-42